atomismart AT1635 Smart WiFi Infrared Heater User Guide

: June 15, 2024
: atomismart

Table of Contents

IMPORTANT SAFEGUARDS
Before You Begin
List of main parts
Control Buttons
Get the app
Register
Plug in your Atomi Smart device
Add your Atomi Smart device
Select the right network
Installation
- Wall Installation
- Feet Installation
Troubleshooting
FCC Notice:
Customer Support
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

atomismart AT1635 Smart WiFi Infrared Heater

IMPORTANT SAFEGUARDS

TO AVOID THE RISK OF AN ELECTRICAL SHOCK, always make sure that the Smart Heater is unplugged from the electrical outlet before relocating, servicing, or cleaning it.
CAUTION : To prevent an electric shock, match wide blade of plug to wide outlet slot and fully insert.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to people, including the following:

READ ALL INSTRUCTIONS BEFORE USING.
The Smart Heater is hot when in use. To avoid burns, do not let bare skin touch the hot surfaces. Use the back handle of the heater when moving. Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains at least three feet (0.9 m) away from the front of the heater and keep them away from the sides.
Extreme caution is necessary when the heater is being used by or near children and whenever the heater is left operating and unattended.
Do not operate if the cord or plug has been damaged, if the heater malfunctions, or if it has been dropped or damaged in any manner.
Do not use outdoors.
The Smart Heater is not intended for use in bathrooms, laundry areas, nor similar indoor locations. Never place the heater where it may fall into a bathtub or water container.
Do not run the cord under carpeting. Do not cover the cord under throw rugs, runners, or similar coverings. Do not route the cord under furniture or appliances. Arrange the cord away from high-traffic areas where it could be tripped over.
To disconnect the Smart Heater, turn controls to “Off”, then remove the plug from the outlet.
Connect to standard outlets only.
Do not insert or allow foreign objects to enter any ventilation or exhaust as this may result in an electric shock or fire. It may also damage the Smart Heater.
To prevent possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces like a bed where openings may be blocked.
The Smart Heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
Use this Smart Heater only as described in this user manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to people.
Always plug the Smart Heater directly into a wall outlet/receptacle. Never use it with an extension cord or relocatable power tap (outlet/power strip).

NOTE : This appliance is for HOUSEHOLD USE ONLY.

ELECTRIC POWER
If the electric circuit is overloaded by other appliances, your Smart Heater and/or appliances may not operate properly. The Smart Heater should be operated on a separate electrical circuit from other operating appliances.

POLARIZED PLUG
This Smart Heater has a polarized plug (one blade is wider than the other).
As a safety feature to reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fully insert into the outlet, try reversing plug.

Before You Begin

Remove tie from the power cord and unravel the cord. Keep the plastic wrapping away from children.
Install the Smart WiFi Infrared Heater on the wall or place it on the floor with the included feet.
Know your Wi-Fi network and password.
Make sure that you are operating on:
- iPhone ® 8 or higher and iOS ® 8 or higher. Any previous iPhone ® or iOS ® may experience slower connections.
- Android™ 4.1x or higher.
Make sure that you’re connected to a 2.4GHz Wi-Fi network (Atomi Smart app can’t connect to 5GHz networks).

List of main parts

Control Buttons

Get the app

Download the Atomi Smart app from the App Store or Google Play

Control Buttons

Register

Follow the on-screen instructions and register an account.
Make sure to allow access to Location (Android), Bluetooth and Local Network (iOS).

Plug in your Atomi Smart device

Use the switch on the back to turn it on and confirm that the WiFi indicator is flashing
If not flashing, press and hold the Power button for 10s to reset.

Add your Atomi Smart device

Press “Add Device” or the “+” sign and select “Connect Device” on the popup that appears

If the popup does not appear, close the app and try again. Still nothing? Read the “Troubleshooting” section on this user guide.

Select the right network

Enter your home WiFi name and password, then press “Continue”

Make sure you’re connected to a 2.4GHz WiFi network (Atomi Smart can’t connect to 5GHz networks).

Installation

Smart WiFi
Infrared Heater

Wall Installation

Use the included level to ensure you mark the guide holes correctly.
Drill holes for included anchors. Insert included anchors and screws.
Hang the heater onto the screws.

Feet Installation

Align and attach the feet to the bottom of the heater.
Insert and tighten the included screws.
To remove the feet from the unit, remove the screws and gently pull the feet from the unit.

Troubleshooting

The popup does not appear when adding a device.
Make sure that you are allowing the app to access your phone’s Location (Android), Bluetooth and Local Network (iOS). For more details, visit our website’s Support page.
If the popup still doesn’t appear, follow the steps below:

Press “Add Device” or the “+” sign and select your Smart device.
Follow the on-screen instructions (Make sure you connect to a 2.4GHz WiFi Network).

I can’t find the atomi-Smart-XXXX network in my WiFi list.
Make sure your Atomi Smart device is plugged in and the WiFi light is blinking quickly. If not, unplug your Atomi Smart device and plug it back in to reboot.

My WiFi network doesn’t appear in the Atomi Smart app.
Use your Smartphone to confirm that you have at least two WiFi bars in the vicinity of your Atomi Smart device. If not, move your Atomi Smart device closer to your router. (The list will refresh every 10 seconds).

Cannot connect to my WiFi network.

Make sure that you have entered the correct WiFi password during the WiFi setup. Check if there are problems with your internet connection. If the WiFi signal is too weak, reset your WiFi router and try again.

I’m getting “Failed to Add Device”, “Failed to find router” or “DHCP” error.

Confirm that your phone is connected to a 2.4GHz WiFi network.
Check whether the router password you entered is correct.
Confirm that the DHCP service is enabled on your router settings.
Make sure that your WiFi signal is strong.
Temporarily disable your 5GHz network.
If you have a mesh network/router that does not allow you to disable 5GHz, try to move farther away from your router until your phone moves to the 2.4GHz band.
For more Connection Troubleshooting tips, visit atomismart.com/connection-troubleshooting/

My Atomi Smart device appears as “Unavailable” or “Offline” in the app.
Refresh the device list.

I just replaced my router.
If you replace your router, you will need to reset your devices and add them again to the app.

How to reset my device.
Press and hold the Power button on the heater panel for 10s. Confirm that the WiFi indicator starts flashing.

The heater is not responding to the app commands.
Confirm that the WiFi indicator is visible on the heater’s display. If not, press and hold the WiFi button for 3s to enable the WiFi function.

Why is the heater still blowing air after turning it off?
The heater will continue blowing air for a minute in order to cool down the internal components

For more information about app and device features, tutorials and troubleshooting tips go to:
www.atomismart.com/helpHeater

Turning Off the Smart Heater

Use the ON/OFF button or the power switch on the Atomi Smart app to turn off your heater.

Cleaning and Maintaining Your Smart Heater
CAUTION: Always be sure the Smart Heater is switched OFF, unplugged and completely cooled before cleaning or attempting to store the item. DO NOT immerse Smart Heater in water or allow water to drip into the interior of the Smart Heater, as this could create an electric shock hazard. DO NOT use any detergents or abrasives.

Care and Cleaning

Always turn off the Smart Heater and disconnect the cord from the electrical outlet before cleaning your heater.
Accumulated dust may be removed from the Smart Heater with a soft cloth or vacuum cleaner.
Ensure the air intake vents on the sides of Smart Heater are free and clear of dust or lint.
The removable particle filters should be cleaned and dried out at least 1-2 times per season. Remove the air intake vent covers and hand wash the particle filters with soap and water.
Clean the outside of the heater by wiping it with a damp cloth and buff with a dry cloth.

Storing
Allow the Smart Heater to cool completely before storing. Store in a dry location. Do not place heavy items on top of the Smart Heater as this may result in possible damage.

The following terms and conditions apply to the promo code;

Coupon is only valid on the Atomi Smart website www.atomismart.com.
A valid code must be entered at the checkout page in order to redeem the promotion.
Customers can only redeem one time at checkout.
Customers can only use the promo code once.
Atomi Smart reserves the right to cancel or modify any order, or revoke the use of the promo code for any reason.
Unless otherwise stated, promo codes are not valid in conjunction with other promotions or discounts.
Additional terms and conditions may be specified in relation to specific promo code (for example, duration, eligibility, discount amount and products covered), and will govern the use and redemption of those vouchers.
Promo code is not exchangeable for cash.
Atomi Smart will not be liable and/or be required to offer replacement codes, discounts, credits, cash or otherwise compensate customers for:
a. discontinued or cancelled promo code;
b. improper use of, or inability to redeem, a promo code; or
c. the inability to redeem promo code due to technical issues.

FCC Notice:

This device complies with Part 15 of the FCC Rules. Operation is subject to the two following conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Note:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Note:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.

For questions or concerns, email us at support@atomiusa.com Manufactured and marketed by Atomi Inc.
10 West 33rd St., New York, NY 10001 atomi™ is a trademark of Atomi Inc.
atomi smart ® is a registered trademark of Atomi Inc.
Designed by Atomi in New York. Made in China.

Three-year limited warranty from the date of purchase against defects in material and workmanship.

Warning
This product can expose you to chemicals including Lead, which is known to the State of California to cause birth defects or other reproductive harm. For more information,go to www.P65Warnings.ca.gov.