AUSTIN SLP231124 PetHair SLAM Robot Vacuum Espresso Owner’s Manual

AUSTIN SLP231124 PetHair SLAM Robot Vacuum Espresso

Congratulations!

Congratulations on your new intelligent floor cleaner! Austin is now at your service. To see Austin at his best, please read the Quick Start Guide and this manual thoroughly.

Welcome to the Bobsweep family and Happy Sweeping!

If you have any questions or concerns, feel free to contact our helpful support team at support@bobsweep.com or 1-888-549-8847.

Business Hours:

• Monday – Friday, 9 a.m. – 5 p.m. Pacific Time

Important Safety Instructions

• Power Austin OFF and remove him from a power source when you are not using him and before conducting maintenance.
• Austin is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety.
• Leaks from the battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes, and seek medical attention.
• Austin is composed of electronic components that in rare and unintended cases can cause hazards of heating, fire, and other malfunctions. Furthermore, because Austin is capable of autonomous movement, his use poses the risk of collision with property, pets, and persons. Unintended removal of articles
  • such as small valuables, jewelry, or hair of persons or pets lying on the floor — may also occur.
• If Austin or his charging station has been damaged in any way, do not operate them. Contact our support team for further assistance.
• Do not handle Austin or his charging station with wet hands; use only on dry surfaces.
• Do not pull or carry the charging station by the cord, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. To unplug the cord, grasp the plug, not the cord.
• Do not expose Austin’s SLAM LiDAR to direct sun light or infrared light.
• Do not let Austin drop. The impact from a drop can damage the SLAM LiDAR.
• Do not look directly into the rotating transmitting part (laser) of the SLAM LiDAR.
• For your safety, do not insert tools, fingers, or other items into the rotating part of the SLAM LiDAR.
• Do not attempt to open the charging station. Repairs on the station should only be carried out by our qualified technicians.
• With the exception of the wet mop attachment, do not immerse any part of Austin into water or other liquids.
• Do not mutilate or incinerate the battery, as it will explode at high temperatures.
• Do not use Austin outdoors.
• Do not store Austin in a car.
• Do not expose Austin or his charging station to temperatures higher than 113° F (45° C), moisture, or humidity.
• Do not dispose of your battery in fire. Old batteries should be recycled safely through your local recycler.
• Do not let Austin pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use a broken or damaged adapter.

Declaration of Conformity

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warranty

Every Austin purchased from an authorized seller comes with our warranty coverage:

• 60-Day Money Back Guarantee
• 2-Year Standard Warranty
• 5-Year Subsidized Repair Plan
• Lifetime of Customer Service

To claim your warranty, register your bot at www.bobsweep.com/warranties.

Box Contents

• Austin
  

• Charging Adapter

• Charging Station

• Cleaning Too

• Side Brushes (4)

• Filters (2)

Anatomy

Top View

Bottom View

Display Screen and Buttons

Charging Station

Getting Started

Who is Austin?
Austin is an autonomous robotic vacuum cleaner, at your service! Connect Austin to Wi-Fi and use the bObsweep app to schedule a customized cleaning plan for Austin to clean your home, your way

How does Austin find his way around?

Austin uses laser vision, a network of sensors, and a state-of-the-art mapping and localizing technology to detect walls, furniture, and obstacles.

As Austin cleans, he simultaneusly creates a map of the areas he is able to access and clean. Areas where furniture and small items are found are marked on the map. View the map by clicking the Map Icon on the bObsweep App, and customize it as desired.

Using the map, and app’s customization capabilities, Austin efficiently cleans your home over the course of a full cycle; just check his map and his dustbin for the evidence!

Edit the Map on the bObsweep app and:

• Optimize your map by Dividing or Connecting the rooms Austin has identified.
• Name the rooms on the map by Labeling them.
• Define Austin’s boundaries by drawing NoSweep Zones in areas where Dustin should not enter.

Navigating Difficult Obstacles

Unique Furniture

Specialty furniture, such as stools with circular bases, may confuse Austin momentarily — or he may get stuck on a ledge for a few minutes, and then decide to clean somewhere else. As long as Austin does not display a trouble message, let him continue cleaning and find his own way around. Take note of the areas Austin finds most challenging and, if possible, adjust furniture accordingly, or draw NoSweep zones on the bObsweep app in those areas.

Dark-Colored Carpet

If Austin repeatedly backs up or displays a trouble message while cleaning a dark carpet, deactivate the edge sensors.
To deactivate them, open the bObsweep app and disable edge detection under Cleaning Preferences in Settings .
Just remember that while Austin’s edge sensors are deactivated, he will not be able to detect edges or stairs and will fall off the edge if he gets close to one! Draw a NoSweep line near the edge of the stairs to keep him out of danger.

Shag Carpet

Austin’s main brush is not designed to clean shag carpet or rugs with long fibers and fringes. If you’d like Austin to clean shag carpet or long-fibered rugs, you may remove his main brush and allow him to vacuum without it. Otherwise, draw No Sweep zones around the rug (or its fringes), to keep Austin out of trouble areas.

Austin’s First Clean

Step 3: Charge Austin

Place Austin on his station and allow him to charge completely.

Parts You’ll Need:

Charging Adapter

Charging Station

Charging Indicator

Low Battery: blinks rapidly.
Finding Station: blinks.
Charging: pulses.
Fully Charged: shines white.

Austin returns to his charging station after cleaning. To help Austin return to his home, place the charging station on a hard, flat surface, away from edges and stairs, with plenty of room around it.

Step 4: Download the bObsweep App

Connect Austin to Wi-Fi to gain access to Austin’s full suite of features and important software updates. Follow the instructions on the app to connect to Amazon Alexa or Google Home devices.

Items You’ll Need:

Smart Phone

Wi-Fi Connection

NoSweep™ Zones

Shiny surfaces, cluttered areas, and some uniquely shaped furniture can be hard to navigate. Draw NoSweep zones on the bObsweep App.

Open the bObsweep App, create your account, and follow instructions to connect your bot.

Step 5: Let Austin Sweep!

Austin is now ready to sweep! Clear away any clutter or wires and press the GO button.

Lifting & Moving 

Do not pick up Austin while cleaning to avoid distorting his map.
It’s also best not to change the location of Austin’s charging station after he’s done mapping the house.

Equipped with Room-to-Room™ and CAIT™ technology, Austin automatically explores, and cleans your home in straight lines, avoiding furniture and obstacles along his path. For best results, remove any clutter before Austin starts his work.

Austin’s First Clean bObsweep App

App Controls

For step-by-step video guides of Austin’s app tutorials, visit: bObsweep.com /austin-support.

Home
Add multiple Bots, and access digital versions of Quick Start Guide and Owner’s Manual on the Home page of the bObsweep app.

Control
Setup cleaning schedules, send Austin to clean or charge, modify his settings, view or customize his map, review his cleanin history, or send Autsin for a quick clean on the Control page of the bObsweep app.

Shop
Shop for parts, accessories, and extended warranty coverage plans on the Shop page of the bObsweep app.

Maintenance

Quick Tips : Clear debris out of nooks and crannies around the brushes and wheels.
Use tweezers to remove congestion from the brush ends and main and side brush compartments on Austin.
Use scissors or cleaning tool to cut hair wrapped around the brushes.

Dustbin and Filters

1. Remove the dustbin
   

2. Open the dustbin and dump its contents
   

3. Open the filter container and remove debris.
   

4. Remove and dust the filters.
   Wipe the dustbin, and ensure it’s dry before putting it back together.
   

Brushes

1. Pull up to remove the side brushes.

2. Remove debris from the brushes and brush sockets.
   

3. Pinch the tabs on the main brush gate and lift.
   

4. Clean the main brush and all its  components, including the brush gateand brush compartment.
   

Sensors

Use a soft cotton cloth to wipe the sensors.

1. Wipe the edge and wall sensors.
   

2. Wipe the charging plates on Austin and the charging nodes on his station.
   

3. Wipe the metal connectors on the dustbin and wet mop attachment.
   

4. Wipe the top and the area around the SLAM LiDAR.
   

Important Note : Austin’s SLAM LiDAR is a sensitive sensor. Do not apply force, insert objects, or adjust the SLAM LiDAR. Do not sit or place items on top of Austin.

Front Wheel

1. Using a flat head screwdriver for leverage, grip the wheel firmly and pull.
   

2. Once the wheel is removed, use the screwdriver to pry out the wheel assembly.
   

3. Clean the wheel and all its components, including the assembly and wheel socket.
   

4. Replace both parts when done. Push down to lock them into place.
   

Battery

Important Note : Power OFF Austin before replacing the battery. Press and hold the GO button.

1. Use a Phillips head screwdriver to open the battery compartment.
   

2. Unplug the old battery and plug in your new one.
   

3. Slide the new battery into Austin.
   

Troubleshooting

Whenever Austin runs into trouble, he will stop and his trouble indicator will blink. Check the bObsweep app for trouble details.

Austin.
Left/Right Wheel| Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush| Main brush is jammed. Remove and clean.
Side Brushes| Side brushes are jammed. Remove and clean.
Dustbin| Dustbin (or Mop attachment) is disconnected or contact points are dirty. Clean contact points and reinsert.

Vacuum Motor is jammed. Check for obstruction and clean.

Edge Sensors| Austin is stuck near a cliff, is off ground, or the edge sensors are dirty. Move Austin to safety, and clean the edge sensors.
Bumper| Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper| SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR| SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move Austin away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station| Can’t locate the charging station. Replug the charging station and charge Austin.
User Interface| Austin’s UI/USB port is not responding. Reset Austin & ensure the USB port is

empty.

Electronic| Electronic component error. Reset Austin (Power OFF and back ON).
Stuck| Austin is stuck. Clear away obstacles/clutter/wires & reset Austin.
Navigation| Austin is not able to navigate. Clear away any clutter/wires & reset Austin.
Localization| Austin can’t locate himself on the map. Check map accuracy/erase map to allow Austin to remap.
Settings| Current room settings don’t match Austin’s. Change map settings/schedules.

Home Checkup Test

If Austin is not performing as well as he should, you can diagnose the problem with a simple home checkup test.

Putting Austin in/out of Checkup mode

To put Austin in Checkup mode:
Press and hold the “GO” “CHARGE” and “WI-FI” buttons simultaneously for a few seconds until the bot says: “Home Checkup Mode Activated”. In this mode, Austin’s LiDAR sensor rotates.

To exit the Checkup mode:
Press the “GO” “CHARGE” and “WI-FI” buttons together again. You’ll hear “Exiting Home Checkup Mode” and Austin’s LiDAR sensor stops rotating.

Important Notes:

• During the test, if Austin’s left idle for over a minute, he’ll automatically exit the Home Checkup Test.
• To move among Steps in the Checkup test, press the Wi-Fi button.
• To start / stop the tests in each Step, press the GO button until you hear “Begin Test” and “Stop Test”. Always stop a test befor moving to the next step.

individually.
6| SLAM LiDAR and Charging| Test Austin’s SLAM LiDAR and charging contact points.
7| Hard Resetting Austin| Factory reset Austin and erase all data.

For a step-by-step video guide of Austin’s Home Checkup Test, visit: bObsweep.com/austin-support. 22

FAQs

Austin won’t turn on no matter what I do.
If Austin is not responding to his buttons, then his battery has likely drained too low for him to operate. Place Austin on his charging station and allow him to fully charge. When placing  him on the station, leave a small gap between Austin and the front of the station to ensure perfect alignment.

I want to access Austin’s latest features & keep him up-to-date
Check the App Store/Google Play Store and update the bObsweep app to access the latest features released on the bObsweep app.
Check the Settings (bot settings) page on the bObsweep app and update Austin’s software to access the latest version of Austin’s operating system.

Austin’s not picking up as much as he used to.
Austin will have trouble cleaning if his dustbin is full, or his main brush is clogged or tangled with hair. Remove Austin’s main brush and clean it thoroughly from end to end.
Empty Austin’s dustbin, and remove debris from Austin’s dustbin container and brush compartments to ensure smooth flow of air.

How do I know that Austin is fully charged and ready to clean?
When Austin is charging, the charging  indicator pulses. When Austin is fully chargedand ready to clean, the charging indicator shines white.

Austin’s having trouble finding his station.
You may need to relocate Austin’s station to a more accessible area. Make sure the station is placed in a centralized area against the  wall on a hard, flat surface away from stairsor edges, with plenty of space around it.

Can I pick Austin up?
Picking up and moving Austin during a cleaning session is not recommended, as it can affect his current cleaning cycle/map.
Furthermore, it’s best not to relocate Austin’s charging station once he has mapped his environment.

Does Austin work with Google and Alexa devices?
Yes! Austin can be connected to Google and Alexa devices.
For more information, visit: bobsweep.com/austin-support.

Can I make changes to the map Austin made?
Yes. Austin’s map is fully customizable, and it’s recommended that you review the map Austin has created and make adjustments/ modifications to the map to make it look the way you like Austin to see and clean your home. For more information, visit: bObsweep.com/austin-support.

Austin stopped cleaning and the trouble indicator is flashing.
When Austin is in trouble and needs your help, he will stop during a clean cycle and the trouble indicator blinks. Open the bObsweep  app and find the trouble details at the top ofthe Control page.

Is Austin recording with his camera?
No. Austin does not use a camera to map your home. Instead he uses his SLAM LiDAR sensor to map the layout of your home, he then uses his proprietory software to determine the best cleaning path.

Can I reset Austin’s map/ data?
Yes. To reset Austin’s map and get Austin to  create a fresh map of his environment, deletethe current map.
This can be acheived by erasing map(s) using the bObsweep App, or performing a hard reset on Austin. For more information, visit: bObsweep.com/austin- support.

How can I diagnose Austin’s exact problem?
If Austin is not performing as well as he should, you can diagnose the problem with a Home Checkup Test. For more information on how to perform the test, visit: bObsweep.com/austin-support.

End User License Agreement

IMPORTANT – READ BEFORE USING. Do not use the robot (“bObsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions.

By using the bObsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the bObsweep. The bObsweep contains an electronic and software interface that allows you to control or modify its behavior, and remotely monitor its sensors.

THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT SOFTWARE, YOU ARE ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT TH AT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE USING THE PRODUCT AND PRODUCT SOFTWARE.

Terms and Conditions

LICENSE: Subject to all of the terms of this Agreement, Bobsweep Inc. (“Bobsweep”) grants to you one (1) revocable, royalty-free, personal, non- exclusive, non-transferable, non-assignable, non-commercial intellectual property license to use the Bobsweep software contained on the bObsweep (“Bobsweep Software”), including the protocol for communicating with the Bobsweep Software, and to use the bObsweep.

NONCOMMERCIAL LICENSE: You may use the Bobsweep Software and the bObsweep only for personal, non-commercial, educational, and research purposes. The Bobsweep Software and the bObsweep may not be used for any other purpose, whether “for profit” or “not for profit.” Any work performed or produced using the bObsweep, including any software that you create for your bObsweep (“Your Software”), cannot be performed or produced for the benefit of other parties for a fee, compensation, or any other reimbursement or remuneration. A separate license is required for each additional use and/or individual user in all other cases. If you are an entity, Bobsweep grants you the right to designate one individual within your organization to have the sole right to use the Bobsweep Software and the bObsweep in the manner provided above.

RESTRICTIONS: You agree not to: (i) use or copy the Bobsweep Software or the bObsweep except as provided in this Agreement; (ii) rent or lease the Bobsweep Software or the bObsweep to any third party; (iii) assign this Agreement or transfer the Bobsweep Software or the bObsweep except as provided in this Agreement; (iv) modify, adapt, or translate the Bobsweep Software or the bObsweep in whole or in part except as expressly provided in this Agreement; (v) reverse engineer, reverse compile, or disassemble the Bobsweep Software or the bObsweep; or (vi) distribute, sublicense or transfer the source code form of Your Software and derivatives thereof to any third party except as provided in this Agreement.

YOUR SOFTWARE : Your Software is also subject to the following limitations: You (i) shall be solely responsible for any update or support obligation or other liability which may arise from your use or distribution, (ii) shall not make any statement that Your Software is “certified,” or that its performance is guaranteed, by Bobsweep, (iii) shall not use Bobsweep’s name or trademarks, (iv) shall prohibit disassembly and reverse engineering of the Bobsweep Software and the bObsweep, (v) shall not publish reviews of Bobsweep products designated as beta without written permission from Bobsweep, and (vi) shall indemnify, hold harmless, and defend Bobsweep and its suppliers from and against any claims or lawsuits, including attorney’s fees, that arise or result from Your Software, including your use and your distribution.

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ONE-TIME TRANSFER : The initial user of the Bobsweep Software and the bObsweep may make a one-time permanent transfer of this Agreement, the Bobsweep Software, and the bObsweep to another end user, provided that the initial user retains no copies of the Bobsweep Software and the bObsweep. This transfer must include the Bobsweep Software, the bObsweep, and all of the materials accompanying the bObsweep (including all component parts and printed materials, any upgrades, and this End User License Agreement document). The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Bobsweep Software and the bObsweep must agree to all the terms of this Agreement.

NO WARRANTY AND LIMITED REPLACEMENT: EXCEPT AS STATED IN THE LIMITED WARRANTY TO THE ORIGINAL PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE PROVIDED “AS IS” WITH NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY.

If the Bobsweep Software or the bObsweep is found to be defective in material or workmanship under normal use for a period of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the Bobsweep Software or the bObsweep. This offer is void if the defect results from accident, abuse, misapplication, or software that you developed for your bObsweep. Any updates or supplements to the Bobsweep Software or the bObsweep provided to you after the expiration of the one (1) year period are not covered by any warranty or condition, express, implied or statutory.

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PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU UNAUTHORIZED USE: THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE NOT DESIGNED, INTENDED, OR AUTHORIZED FOR USE IN ANY AERONAUTICAL, NUCLEAR, MEDICAL, LIFE SAVING OR LIFE SUSTAINING SYSTEMS, OR FOR ANY OTHER APPLICATION IN WHICH THE USE OF THE BOBSWEEP SOFTWARE OR THE BOBSWEEP COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR.

Should you use the Bobsweep Software or bObsweep for any such unintended or unauthorized use, you shall indemnify and hold harmless Bobsweep and its officers, subsidiaries and affiliates against all claims, costs, damages, and expenses, and reasonable attorney fees arising out of, directly or indirectly, any claim of product liability, personal injury or death associated with such unintended or unauthorized use, even if such claim alleges that Bobsweep was negligent regarding the design or manufacture of the Bobsweep Software, the bObsweep, or any part or portion thereof.

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ARBITRATION: All disputes relating to this Agreement (excepting any dispute relating to intellectual property rights) shall be subject to final and bin ding arbitration, with the losing party paying all costs of arbitration. Any arbitration relating to this Agreement shall be held in California, under the auspices of an arbiter selected by Bobsweep. Any litigation relating to this Agreement shall be subject to exclusive venue and jurisdiction in the federal and state courts of California, with the losing party responsible for costs, including without limitation, court costs and reasonable attorneys fees and expenses.

APPLICABLE LAWS: Any claim arising under or relating to this Agreement shall be governed by the internal substantive laws of the Commonwealth of California, without regard to its principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

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References

• bObsweep | Robot Vacuum Cleaner and Mop
• Support | bObsweep
• Warranty | bObsweep

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