austin air HealthMate HM400 Standard HEPA Air Purifier Owner’s Manual
- June 6, 2024
- austin air
Table of Contents
Austin air Health Mate HM400 Standard HEPA Air Purifier Owner's Manual
A machine for every occasion.
For Future Reference
Please fill out the following and retain your sales receipt for warranty
purposes.
Serial Number:____
Filter Model Number:
Date of Purchase:____
Purchased from:___
Welcome to the world of Austin Air.
Your decision to purchase an Austin Air cleaner is greatly appreciated and we
believe that you will not be disappointed.
The benefits of breathing clean air are innumerable. Whether you have a
specific health issue such as asthma, chemical sensitivities or allergies, we
believe you will experience immediate results. No matter what your relative
state of well being, breathing clean air is the single greatest benefit you
can afford yourself.
Your Austin Air cleaner has been carefully designed and engineered to very exacting standards and it will provide you with the highest level of protection available today. We have been ranked #1 in the personal air cleaning industry and consistently out perform our competitors.
The construction of an Austin Air cleaner is worth noting. The solid steel frame is welded together to eliminate any chance of a rattle developing. The exterior finish is achieved by using an absolutely nontoxic, powdered paint that is electro-statically applied. A three speed durable, energy efficient, PSC motor powers the fan. The uniquely designed air vent ensures an air exchange rate that will quickly clean an average room up top 15 times per hour.
The filtering process is a combination of an activated carbon and zeolite that
surrounds True Medical HEPA filter media. The filter in the Allergy Machine™
is significantly different. It incorporates a carbon cloth developed for the
military for chemical warfare. The HEGA (High Efficient Gas Adsorption) cloth
is surrounded by the True Medical HEPA filter. Each filter is surrounded by a
pre-filter that traps the larger, more visible matter which helps ensure the
longer filter life that Austin Aires so truly proud of.
During the manufacturing process we subject each and every machine to a
battery of tests and inspections . . . 81 to be exact.
It is our sincere hope that Austin will improve your quality of life and
provide years of trouble free service to you and your family.
Our Filters Make the Difference
Filter Warranty
The filter is not guaranteed if it has been subjected to chemicals not normally found in households. This includes tobacco smoke and fumes from fresh painting, etc.
In order to get a replacement filter under the five year pro-rated warranty you must do the following:
Call our customer service number and obtain a Return Authorization Number (RA#). Have your date of purchase available and customer service will provide you with the cost of a new replacement filter. Send your old filter, a copy of your original bill of sale and a check for the new replacement filter to our factory at 500 Elk Street, Buffalo, NY 14210. Be sure to mark your RA# clearly on top of your shipping carton.
Replacement filter costs are as follows:
Up to 2 years of use 40% of retail cost plus shipping
2 to 3 years of use 60% of retail cost plus shipping
3 to 4 years of use 80% of retail cost plus shipping
4 to 5 years of use 90% of retail cost plus shipping
*If the old filter is not returned a $30.00 surcharge will be added to this bill.
Shipping costs are based upon where the air filter is being shipped to.
Filter Maintenance
Changing the filter
You will need a large plastic garbage bag to dispose of the old filters. You will also need a pair of work gloves and a Phillips head screwdriver
- Unplug the unit from its power outlet.
- Turn the unit upside down on an a soft surface such as a rug.
- Remove the 4 retaining screws from the bottom cover using a Phillips screwdriver.
- Lift the bottom cover off and set it aside.
- Wearing your work gloves, grasp the filter, carefully lift it out and place in plastic garbage bag.
- Remove the pre-filter, which lies against the air intake mesh grill and replace or clean. NOTE the alignment of the pre-filter seam and the power cord.
- Install the pre-filter then the filter with the bottom facing up.
- Replace the bottom cover and screw down tightly.
- Run the filter on high for at least 1 hour.
Cleaning
Your Austin Air cleaner requires very little maintenance. To remove any dust build-up on the intake area of the air cleaner, vacuum the surface using the brush attachment on your vacuum cleaner. The other surfaces can be cleaned with a soft damp or dry cloth.
Choosing a Location
Through years of research and experience, Austin recommends that you place the air cleaner in your bedroom for maximum benefits. There appear to be several reasons why sleeping with clean air is important. The prone or lying down position is the most difficult position to breath in. While we sleep our body and respiratory system also slow down and rest. The result is that the same air we have no trouble with during our waking hours can bring on a variety of problems within minutes of lying down, such as our nose getting congested, wheezing, coughing, asthma and other allergic reactions, etc. We believe that overnight use provides the most prolonged exposure to clean air while offering you the greatest health benefit.
Starting Your Air Cleaner
Turn the unit on by turning the knob on the front in a clockwise direction.
The unit will start on the highest airflow setting. Continue to turn the knob
clockwise and the airflow will be reduced to medium, and then low. Turn off
the unit by turning the knob counter clockwise until the unit no longer blows
any air.
Airflow Directions
Your Austin Air cleaner has been designed to direct the airflow towards your
breathing zone whether you are standing, sitting or lying down. We have
created what we call the Clean Air Pocket™ , an area wherein you can breathe
clean air instantly. By turning the air cleaner, you can direct the airflow in
any direction.
Important Safeguards
Power Sources
The air cleaner should be connected to a power supply of 120 volts at 60
cycles only.
Power Cord Protection
Power-supply cords should be placed so that it is not likely to be walked on
or pinched by items placed on or against them.
Forced Air Furnaces
Forced air furnaces are not the best things for allergies, but a necessary
part of our lives. Make sure the filters on the furnace are clean and most
importantly, make sure the air ducts are clean. Regular air duct cleaning is
absolutely essential. Dirty air ducts can keep you constantly sick with
everything from colds to mid-ear infections in children.
Air Conditioners & Humidifiers
You can run air conditioners and humidifiers at the same time as your Austin
Air cleaner. Make sure the filters are clean or they may cause more problems
than they eliminate.
Ozone Generators & Electrostatic Precipitators
Both of these appliances can aggravate asthma symptoms and should be used with
caution. Do not use them in conjunction with an Austin Air cleaner.
The Importance of Clean Air
Every time we take a breath of air, we are breathing in contaminants, which interfere with our respiratory system. This in turn reduces our ability to provide oxygen to the vital organs within our body. Any reduction in the amount of oxygen our body requires places stress on all of our vital organs including our heart and lungs. Air borne contaminants can create further stress and irreparable damage to our bodies.
Dust, Dirt and Odors
Every Breath You Take
Every breath you take reduces lung capacity. By the time we reach the age of 50, under normal circumstances, each of us has lost 50% of our lung capacity. For the past 40 years there has been a steady increase in asthma, respiratory disease, allergies and other breathing problems.
Open Windows
The severity of your allergies will determine the amount of fresh air you can
have from open windows. What is in the outside air varies a great deal from
season to season, day to day, and quite often, hour to hour.
CAUTION
Polarization – A safety feature. This appliance is equipped with a polarized
alternating-current plug (one plug blade is wider than the other). This plug
will fit into the power outlet in only one way. If you are unable to fully
insert the plug into the outlet, try reversing the plug. If the plug should
still fail to fit, contact your electrician to replace the outlet. Please, do
not try to defeat the purpose of the polarized plug.
Limited Five-Year Warranty
Your new Austin Air cleaner is warranted to be free from defects in material
and workmanship under normal residential use for five years from the date of
purchase. In the event of a malfunction or failure of the Austin Air cleaner,
the purchaser should first call
1-716-856-3700 to obtain an Return
Authorization Number (RA#). The air cleaner should then be sent insured and
packaged with sufficient protection and postage together with the Return
Authorization Number (RA#)and a copy of the original bill of sale to the
address below. If the malfunction or failure is a result of defects covered by
this warranty, Austin Air Systems Limited will, at its option, repair or
replace the Austin Air cleaner and return it to the purchaser.
This warranty is limited to the original retail purchaser and is not transferable. The warranty does not cover damage due to accidents, abuse, tampering or misuse, nor does it cover damage resulting from service by persons other than Austin Air Systems Limited or its agents.
Austin Air Systems Limited’s liability under this warranty is limited to the repair or replacement of a defective Austin Air cleaner with the exception of damages resulting from Austin Air Systems Limited’s failure to comply with Federal or State warranty law. Austin Air Systems Limited shall not be liable for any incidental or consequential damages whether direct or indirect. The replacement filters are covered under a separate pro-rated warranty.
This warranty is expressly granted in lieu of all other warranties, which in some states cannot be excluded. There are no warranties that extend beyond the description of the face hereof and no person, representative or firm is authorized to commit Austin Air Systems Limited to further liability or obligation.
In the event you have any questions concerning the use and care of Austin Air Systems Limited products, service under this warranty, or any other questions, please call 1-716-856-3700.
Austin Air Systems. Limited, 500 Elk Street, Buffalo, NY 14210
Technical Information
Sound Level
On the high setting, the airflow produces a noise equivalent to a normal
conversation. On the medium setting, the sound level is low enough to not
interfere with conversation or study. On low, the machine is very quiet. The
constant, smooth sound of the airflow is referred to as “white noise.” The
white noise of the Austin Air cleaner blocks out annoying sounds like barking
dogs or car horns, which can interfere with sleep.
Does the Machine Cool the Air?
No, the air is always room temperature. When room temperature air is blown
over your exposed skin, it feels cool because your body is about 30 degrees
warmer than the air in the room. The air cleaner does not cool the air in your
room.
Austin Air Systems. Limited, 500 Elk Street, Buffalo, NY 14210
716-856-3700,
Fax: 716-856-6023,
E-mail: info@austinair.com
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>