DIGITAL WATCHDOG DW-BJMINI2T Network Video Recorder User Guide

DIGITAL WATCHDOG DW-BJMINI2T Network Video Recorder

Product Information

The product is a BlackJack Mini Network Video Recorder (NVR) by Digital Watchdog. It is available in several storage options, including non-RAID versions (2TB, 4TB, 8TB, 12TB, 16TB, and 20TB) and RAID1 versions (8TB, 16TB, and 20TB). The default login information for the management page is:

• Username: admin
• Password: admin12345

The package includes a 12V DC adapter and power cable.
To access support materials and tools, you can visit the Digital Watchdog support download page at http://www.digital-watchdog.com/support-download/. Enter the part number in the search bar to find applicable materials.

Product Usage Instructions

Setting Up the Server:

Step 1: Connecting the power cable.

1. Connect the power cable to the DC power port. The device will automatically power on.
2. Check the front power LED to confirm that the power is on.

Step 2: Connecting to the network.

Note: A Gigabit switch is required for stable performance.

1. Launch the DW IP FinderTM software by clicking on the DW IP FinderTM icon on the desktop or from the Start Menu > All Programs > DW IP FinderTM.
2. If the DW IP FinderTM is not installed or not the latest version, download and install it from https://digital-watchdog.com/productdetail/DW-IP-Finder/.
3. When DW IP FinderTM is launched, click on the network if it exists, then click on the underlined IP address.
4. From the Device Settings dialog, enter the server’s IP address, netmask, and gateway. Click Apply to save.
5. To register the product, click on the Device Settings dialog again and select the registrant. Enter the company, name, email, and phone number. Click Apply to save.
6. An internet connection is required for product registration.
7. If you have a separate subnet for the cameras, you can assign a secondary IP address for the cameras’ network.

Note: The default IP information for the server is:

• IP address: 192.168.1.200
• Subnet-mask: 255.255.255.0
• Gateway: 192.168.1.1

If you do not have the IP information, consult with your IT or network administrator.

Step 3: Setting Date and Time.
Proceed to the DW-BJMINI’s management webpage and follow the instructions provided to set the date and time.

Default Login Information for DW Spectrum® IPVMS

Default login information for the management page

WHAT’S IN THE BOX

12V DC adapter and power cable

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1 set

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NOTE: Download all your support materials and tools in one place.

1. Go to: http://www.digital-watchdog.com/support-download/
2. Search your product by entering the part number in the ‘Search by Product’ search bar. Results for applicable part numbers will populate automatically based on the part number you enter.
3. Click ‘Search’. All supported materials, including manuals, quick start guides (QSG), software and firmware will appear in the results.
   Attention: This document is intended to serve as a quick reference for initial setup. See the DW Spectrum® full manual for more information on features and functionality.

BLACKJACK® MINI™ HARDWARE

SETTING UP THE SERVER

Prepare a computer running Windows® operating system and install DW Spectrum® Client and DW IP Finder™. Connect the computer to the same network or network switch where the Blackjack® MINI™ will be connected.

• DW Spectrum® client can be downloaded from following site in the software tab. (Make sure to download “client” only)
  https://digital-watchdog.com/productdetail/DW-Spectrum-IPVMS/

• DW IP Finder™ can be downloaded from following site in the software tab.
  https://digital-watchdog.com/productdetail/DW-IP-Finder/

STEP 1: Connecting the power cable.

1. Connect the power cable to the DC power port. The device will automatically power on.
2. You can check whether the power is on at the front power LED.

STEP 2: Connecting to the network

1. Locate the network switch where the Blackjack” MINI”™, cameras and the computer running DW Spectrum” client will be connected.

2. Connect a network patch cable from the Ethernet LAN adapter (RJ45) on the Blackjack” MINI™ to the network switch. (Network cable not included).
   NOTE: A Gigabit switch is required for stable performance.

3. From the Windows-based Blackjack server, client or any Windows PC, open DW IP Finder™ by double clicking on the DW IP Finder™ icon on the desktop or click on DW IP Finder™ from the Start Menu > All Programs > DW IP Finder’™

4. If the DW IP Finder™ is not installed or not the latest version, download and install from the following URL: https://digital-watchdog.com/productdetail/DW-IP-Finder

   • Under the software tab, download the latest software file.
   • Install the DW IP Finder”™ by following the installation wizard. * Requires DW IP Finder’™ 4.3.17 or later version.

5. When DW IP Finder™ is launched, click to scan the current network for all supported DW* devices.

6. If the Blackjack MINI™ is not listed, change the Network” by clicking the drop down and select another network if it exists. Then click to scan the network for the Blackjack® MINI™

7. Find the Blackjack® MINI™ in the list, then either double click on the Blackack MINI or click on the the under the IP Conf. column.

8. From the “Device Settings” dialog, enter the server’s IP address, netmask and gateway. Click Apply to save. 

9. Click to update the IP address of the Blackjack® MINI™

10. Follow #7 to open the “Device Settings” dialog and register the product. Select registrant, enter company, name, e-mail and phone number. Click Apply to save. * Internet connection is required for product registration.
    NOTE:
    Default IP information:

    • IP address: 192.168.1.200,
    • Subnet-mask: 255.255.255.0
    • Gateway: 192.168.1.1
      Consult with your IT or network administrator if you do not have IP information.

11. If you have separate subnet for the cameras, you can assign secondary IP address for the cameras network from the Blackjack* MINI’s management web page and follow steps a. through g below. If the cameras are not on a separate subnet, you can proceed to “Step 3: Setting Date and Time”.

    • a. To login to the web server, enter the IP address of the Blackjack* MINI™ in the address bar of a web browser or click on the button in the above “Device Settings” in the DW IP Finder’™.

    • b. When the web page is opened, enter the user name and password.
      NOTE: Default login Information Login name: admin, Password: admin1234 • The default password warning dialog box will appear. Click “change later” to change the password later.

    • c. Click on the tab and then click on the from the drop-down list.

    • d. Enter the secondary IP address and subnet mask information where the cameras are connected. The secondary IP address cannot be the same subnet as the primary IP address.

    • e. Click OK on the warning message.

    • f. Click to apply all changes.

    • g. Click OK on the “success” dialog box.

STEP 3: Setting the server’s date and time
The Blackjack® MINI™ server will automatically sync its time with pool.ntp.org time server if it is connected to the Internet.

1. Open the Blackjack” MINI’s management page by following Step2, 11a and 11b. System
2. Click on the tab then click on the from the drop-down list.
3. Verify the current time is correct. If the date and/or time are incorrect, proceed to next lines. If the data and time are correct, skip to 6.
4. Change the time zone to the correct time zone if needed. (Time zone’s default settings is Pacific Time).
5. If the current time is not correct, change the time setting mode to manual and adjust the date and time accordingly.

CONFIGURE CAMERAS USING DW® IP FINDER™

Refer to the camera’s QSG to configure any DW® IP camera’s IP address using DW® IP finder™

**DW Spectrum® IPVMS Client

**

SETTING UP THE DW SPECTRUM® MEDIA SERVER

STEP 1: Initial run from the DW Spectrum® client.

1. Open DW Spectrum® client by double click on the DW Spectrum® icon
2. Click on the pre-configured Blackjack® MINI™.
3. Enter the server’s password and click connect. Default password: admin12345 (case sensitive).

STEP 2: To rename the server

1. Right click on the server name listed on the resources then click server settings.
2. Go to general tab, type in the new server name in the name field and click OK.

STEP 3: To check for update

1. Go to the menu on the top left and click system administration from the drop-down list.
2. Go to the updates tab.
   If you are on the latest version, the dialog will say “You have the latest version installed” and the update system button will be disabled.

STEP 4: Enter and activate licenses

1. Go to the system administration dialog from the top menu’s drop-down options and click on the license tab.

2. Enter the license key and click “Activate License”. (Internet connection is required)
   Click on “Activate Trial License” if you have not purchased a valid license key.

3. Click OK once the license key is activated.

STEP 5: Configure recording
Supported cameras and devices on the same network as the server will be added automatically under the server’s resource tree. The cameras and other network devices must have the same network settings as the server. If the cameras are not listed, follow the steps below to add the cameras manually. Skip to 1 if all cameras have been discovered automatically.

• a. Right-click on the server and select “Add Device” from the context menu.

• b. Enter the IP address of the camera in the Device address field. Enter the camera’s username and password. Leave the discovery port to audio.
  The IP address of the cameras can be obtained via the DW IP Finder™.

• c. Once the camera is discovered, check the box next to it from the results and click “Add Selected”.

• d. Repeat until all the cameras are added.

1. Right-click on the camera to setup recording. Click on “Camera Settings” from the context menu.
2. Go to the recordings tab.
3. Click to turn on recording. (Recording enabled )
4. Configure the schedule settings for quality, FPS and recording type.
5. Click and drag the mouse over the recording schedule to apply the recording setting to multiple days and hours. Click on “All” to apply to the entire schedules
6. A red dot will appear next to the camera in the resource tree once recording is started.

STEP 6: Backup database

1. Click on the menu on the top left of the screen and click on “System Administration” from the drop-down list.
2. Click on
3. Navigate to the folder where you want to save and enter the name of the backup file. Click Save.
   It is strongly recommended to backup your data to an external storage media.

Note: More information and instructions are available in the DW Spectrum® IPVMS user manual.

TROUBLESHOOTING TIPS

My camera does not auto-discover

| 1.    Is the camera in the same LAN network as the media server?

2.    Is your camera compatible with DW Spectrum®? (Refer to our website for full list of supported cameras.)

3.    Is the camera updated to its latest firmware?

4.    If your camera is integrated with DW Spectrum® via ONVIF, make sure ONVIF is enabled on your camera.

5.    Try adding the camera manually.

6.    Try rebooting the server after installation. Allow up to 2 minutes for the server to map your network and detect all supported devices.

Videos are slow| 1.    Are you accessing the same cameras from multiple clients? (LAN and WAN)

2.    Do you have a Gigabit network? Check your network speed.

My camera appears disconnected

| 1.    Under camera settings, make sure the user name and password are correct.

2.    Under the camera settings, use the ‘Ping’ button to make sure the camera is connected to the network properly.

3.    If you can connect to the camera’s web viewer, try rebooting the camera and/or restore it to factory default.

4.    Make sure your camera is using the latest firmware available.

5.    Make sure that the camera is connected to the same network as the server.

6.    If you are connecting to a camera that is integrated with DW Spectrum® via the ONVIF protocol (see list), make sure ONVIF is enabled.

7.    Make sure your user has permissions to view that specific camera.

I cannot get playback video from my camera

| 1.    Do you have network connection between client and server (in case server and client are not on the same machine)?

2.    Make sure your user has playback viewing permissions for the selected channel.

3.    Make sure the camera is set to a recording mode that would provide recorded video for the selected time and environment.

4.    On the server side, check the media server log to make sure the camera you are trying to watch has not been unexpectedly disconnected.

I get an ‘unauthorized’ messageonmycamera| 1.    Make sure the camera’s user name and password are properly entered in the camera’s general information under the camera settings menu.

2.    If necessary, try rebooting the camera to apply the camera’s user name and password.

DW SPECTRUM SYSTEM REQUIREMENTS

Recommended specs for the full client

 | Single-monitor DW Spectrum workstation| Dual-monitor DW Spectrum workstation| Quad-monitor DW Spectrum workstation
---|---|---|---
Processor| Intel i5 8th gen or AMD Ryzen 5 3000 Quad-Core or better| Intel i7 8th gen or AMD Ryzen 7 3000 Quad-Core or better| Intel i9 or AMD Ryzen 9 Quad- Core or better
Video card| Intel HD Graphics onboard GPU or better| Intel HD Graphics onboard GPU or better| GeForce GTX 1650 or better
RAM| 8 GB DDR3 1600 MHz or better| 16 GB DDR3 1600 MHz or better| 32 GB or better
NIC| 1Gbps or better| 2 x 1 Gbit or better| 2 x 1 Gbit or better
Storage| Dedicated SSD or NVME disk for the OS, 128 GB or larger| Dedicated SSD or NVME disk for the OS, 128 GB or larger| Dedicated SSD or NVME disk for the OS, 128 GB or larger

OS

supported

| Microsoft Windows OS

•    Windows 8 – Released: October 2012 | EoS: 01/2023

•    Windows 8.1 – Released: October 2013 | EoS: 01/2023

•    Windows 10 – Released: July 2015

•    Windows Server 2012 – Released: August 2012 | EoS: 10/2023

•    Windows Server 2012 R2 – Released: October 2013 | EoS: 10/2023

•    Windows Server 2016 – Released: October 2016 | EoS: 01/2027

•    Windows Server 2019 – Released: October 2018 | EoS: 01/2029

Ubuntu (Debian-based Linux) OS

Ubuntu 16.04 LTS “Xenial Xerus” – Released: April 2016 | EoS: 04/2024 Ubuntu 18.04 LTS “Bionic Beaver” – Released: April 2018 | EoS: 04/2028

Macintosh OS

•    macOS 10.14 “Mojave” – Released: September 2018

•    macOS 10.15 “Catalina” – Released: October 2019

•    macOS 11.0, 11.1, 11.2 “Big Sur” – Released: November 2020

**NOTE: DW Spectrum IPVMS for macOS is only supported by the DW Spectrum Client.

Except Storage Server version
Important: OS not listed will be not be supported by DW® Tech Support

www.digital-watchdog.com
sales@digital-watchdog.com
Tel: +1 866-446-3595
Fax: 813-888-9262

Copyright © Digital Watchdog. All rights reserved. Specifications and pricing are subject to change without notice.

References

• Watchdog.com - MediaOptions
• Resources
• DW IP Finder
• DW Spectrum IPVMS

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