BAFANG DP E162.CAN Dealer Display User Manual
- June 13, 2024
- BAFANG
Table of Contents
BAFANG DP E162.CAN Dealer Display
Product Information
The product is a display unit for the DP E162.CAN and DP E163.CAN models. It provides important information and indicators for the electric bike system.
Specifications
- Battery capacity indicator
- Speed indicator
- Support level indicator
- Headlight indicator
- Bluetooth indicator
Functional Overview
The display unit has various functions including displaying battery capacity, speed, support level, headlight status, and Bluetooth connection status.
Product Usage Instructions
Power On/Off
To turn on the system, press and hold (>2.5S) the power button on the display. To turn off the system, press and hold (>2.5S) the power button again.
Support Level Selection
When the display is turned on, press the support level button to cycle through different support levels for the electric bike system.
Headlight/Backlight
To control the headlight or backlight, refer to the specific instructions provided for the DP E162.CAN or DP E163.CAN models.
Battery Capacity Indication
The battery capacity indicator on the display shows the remaining battery power. Refer to the user manual of the electric bike system for more details on interpreting the battery capacity indication.
Bluetooth Indication
The Bluetooth indicator on the display shows the status of the Bluetooth connection. Refer to the user manual of the electric bike system for more details on using Bluetooth features.
Error Code Definition
Refer to the user manual of the DP E162.CAN or DP E163.CAN models for a detailed explanation of error codes and their meanings.
IMPORTANT NOTICE
- If the error information from the display cannot be corrected according to the inst-ructions, please contact your retailer.
- The product is designed to be waterproof. It is highly recommended to avoid submerging the display under water.
- Do not clean the display with a steam jet, high-pressure cleaner or water hose.
- Please use this product with care.
- Do not use thinners or other solvents to clean the display. Such substances can damage the surfaces.
- Warranty is not included due to wear and normal use and aging.
INTRODUCTION OF DISPLAY
-
Model: DP E162.C/ DP E163.CAN
-
Appearance:
-
Identification:
Note: Please keep the QR code label attached to the display cable. The information from the label is used for software update.
PRODUCT DESCRIPTION
Specifications
- Operating temperature: -20℃~45℃
- Storage temperature: -20℃~60℃
- Waterproof: IP65
- Storage room Humidity: 30%-70% RH
Functional Overview
- Battery capacity indication
- Support level indication
- Real-time speed indication
- Headlight control and indication
- Error code indication
- Automatic light sensitivity function
- Bluetooth function (only in DP E163.CAN)
DISPLAY
- Battery capacity indicator
- Speed indicator
- Support level indicator
- Headlight indicator
- Bluetooth indicator
KEY DEFINITION
NORMAL OPERATION
Power On/ Off
- Press and hold (>2.5S) on the display to turn on the system.
- Press and hold (>2.5S) again to turn off the system.
Support Level Selection
When the display is turned on, press the (<0.5S) button to switch to the
support level, the lowest level is 1, the highest level is 3. When the support
level indicator doesn’t light up, there is no power assistance.
Headlight/ Backlight
- Double click the button to turn on the headlight, and the display interface dims.
- Double click the button again to turn off the headlight and the display interface lights up.
Battery Capacity Indication
The battery capacity is indicated with 5 levels. When the lowest level
indicator flashes that means battery needs to charge. The battery capacity is
shown as follows:
Bluetooth Indication
Note: Only DP E163.CAN is the Bluetooth version.
- This display is equipped with OTA function, which can update firmware through the bluetooth.
- This display can be connected to the Bafang Go APP through Bluetooth. The customer also can develop their own app based on the SDK provided by BAFANG.
- The data that can be sent to APP are as follow:
ERROR CODE DEFINITION
The ebike system’s parts are automatically monitored in real time. If a part is abnormal, the corresponding error code is displayed on the HMI. The E162.CAN/ E163.CAN flashes the code at a frequency of 1 Hz.
The troubleshooting methods in the list are listed in order according to the fault probability and the operability of the related parts. In practice, dealers can adjust the order based on the existing tools and spare parts. (For detailed disassembly steps, please refer to the dealer manual of the corresponding parts on the official website. <www.bafang-e.com>)
In order to protect the electric parts, before disassembling the parts, please
switch off the system power first by pressing the control unit of HMI and then
disconnect the power cable of the disassembled part. When installing the
parts, please fix the parts first, then connect the power cable of the parts,
and finnally switch on the system power by pressing the control unit of HMI.
Please contact Bafang after-sale service personnel [email protected] if
the above troubleshooting fails to solve the problem or the error code is not
in the above list.
Code
|
Cause
| Troubleshooting
---|---|---
Hub Motor System| Mid Motor System
05
|
Throttle not in place
| 1. Check whether the throttle is in place.
2. Check whether the throttle cable is con- nected correctly or the cable (from throttle to controller) is damaged.
3. Troubleshoot the faulty part:
1) Replace the throttle
2) Replace the controller
| 1. Check whether the throttle is in place.
2. Check whether the throttle cable is connected correctly or the cable (from throttle to drive unit) is damaged.
3. Troubleshoot the faulty part:
-
Replace the throttle
-
Replace the drive unit
07
|
System overvoltage protection
| 1. Check whether the nominal voltage of the battery is the same as the con- troller.
2. Troubleshoot the faulty part:
1) Replace the battery
2) Replace the controller
| 1. Check whether the nominal volt- age of the battery is the same as the drive unit.
2. Troubleshoot the faulty part:
1) Replace the battery
2) Replace the drive unit
08
|
Hall signal in motor is abnormal
|
1. Check whether the motor cable is connected correctly or the cable (from motor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
|
Replace the drive unit
Code
|
Cause
| Troubleshooting
---|---|---
Hub Motor System| Mid Motor System
09
|
Phase wire in motor abnormal
|
1. Check whether the motor cable is connected correctly or the cable (from motor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
|
Replace the drive unit
10
|
Motor overtemperature protection
(Only occur when the
motor is equipped with the temperature sensor.)
| 1. If riding for a long time, turn off the system and let the motor cool down.
2. If no ride or riding for a short time, troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
| 1. If riding for a long time, turn off the system and let the drive unit cool down.
2. If no ride or riding for a short time, replace the drive unit.
11
|
Motor temperature sensor abnormal
(Only occur when the
motor is equipped with the temperature sensor.)
|
1. Check whether the motor cable is connected correctly or the cable (from motor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
|
Replace the drive unit
12| Controller curent sensor abnormal|
Replace the controller
|
Replace the drive unit
14
|
Controller overtemperature protection
|
1. If riding for a long time, turn off the system and let the controller cool down.
2. If no ride or riding for a short time, replace the controller.
|
1. If riding for a long time, turn off the system and let the drive unit cool down.
2. If no ride or riding for a short time, replace the drive unit.
15| Controller temperature sensor abnormal|
Replace the controller
|
Replace the drive unit
Code
|
Cause
| Troubleshooting
---|---|---
Hub Motor System| Mid Motor System
21
|
Speed sensor abnormal
| 1. Check whether the motor cable is connected correctly or the cable (from motor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the motor
2) Replace the controller
| 1. Check whether the spoke magnet has fallen off or the clearance between the spoke magnet and the speed sensor is within the normal range (10-15mm).
2. Check whether the speed sensor cable is connected correctly or the cable (from sensor to drive unit) is damaged.
3. Troubleshoot the faulty part:
1) Replace the speed sensor
2) Replace the drive unit
26
|
Torque sensor abnormal
(Only occur when the drive system is equipped with the torque sensor.)
|
1. Check whether the torque sensor cable is connected correctly or the cable (from sensor to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the torque sensor
2) Replace the controller
|
Replace the drive unit
30
|
Communication abnormal
|
1. Check whether the HMI cable is connected correctly or the cable (from HMI to controller) is damaged.
2. Troubleshoot the faulty part:
1) Replace the controller if the HMI turns off automatically after appear- ing error code for 20 seconds.
2) Replace the HMI if the HMI doesn’t turn off automatically after appearing error code for 20 seconds. (move to the next page)
|
1. Check whether the HMI cable is connected correctly or the cable (from HMI to drive unit) is damaged.
2. Troubleshoot the faulty part:
1) Replace the drive unit if the HMI turns off automatically after appear- ing error code for 20 seconds.
2) Replace the HMI if the HMI doesn’t turn off automatically after appearing error code for 20 seconds. (move to the next page)
Code
|
Cause
| Troubleshooting
---|---|---
Hub Motor System| Mid Motor System
30
|
Communication abnormal
|
- If the BESST tool is available, con- nect it with HMI and controller, read the information of HMI and controller and replace the part that cannot read information.
|
- If the BESST tool is available, connect it with HMI and drive unit, read the information of HMI and drive unit and replace the part that cannot read information.
36
|
ON/OFF Button detection circuit abnormal
(Only occur when the drive system is equipped with Bafang CAN communication protocol.)
|
1. If keep pressing the ON/OFF button when the HMI powers on, the error code will alarm. Release the button and observe whether the code disappears.
2. Troubleshoot the faulty part:
1) Replace the HMI
2) Replace the controller
|
1. If keep pressing the ON/OFF button when the HMI powers on, the error code will alarm. Release the button and observe whether the code disappears.
2. Troubleshoot the faulty part:
1) Replace the HMI
2) Replace the drive unit
37
|
WDT (Watch Dog Timer) in controller is abnormal
|
Replace the controller
|
Replace the drive unit
42
|
Discharge voltage of battery pack is too low
|
1. Charge the battery
2. Replace the battery
49
| Discharge voltage of single cell is too low| 1. Charge the battery
2. Replace the battery
4c| Voltage difference between single cell|
Replace the battery
The battery error codes of 42, 49, 4C only occur when the drive system is equipped with the smart BMS and Bafang CAN communication protocol.
BF-UM-C-DP E162&E163-EN November 2022