AT T AIA Internet Air Smart Home Manager App User Guide
- June 13, 2024
- AT&T
Table of Contents
Setting up your AT &T Internet Air
Follow these simple setup options
Before you get started
Here’s what’s in the box
Make sure you’ve registered for your service
Register your AT&T Internet Air service
Setting up your AT&T Internet Air
Connect using the AT &T Smart Home Manager app
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Download
Download the Smart Home Manager app from your app store or scan the QR code with your smartphone. You can also go to att.com/shm from your smartphone to download.
https://myhomenetwork.att.com/launch/?type=BB%2BATTTVbundleCSI&date=04-10-2020
For quick download, open your smartphone camera and point it at the QR code on the box. After a few seconds, you’ll get a notification with a link to open in your browser. -
Sign in
Open the Smart Home Manager app to begin. Either tap Sign in if you’ve registered your Internet Air service (see page 1) or Set up equipment and scan the QR code on the base of your All-Fi Hub™ when prompted. -
Set up & activate
On the Let’s begin your AT&T Internet Air setup screen, select Get started, then follow the guided prompts to set up your All-Fi Hub™. After that, you’re ready to go.
Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T gateway or hub.
Optimize your connection using the Smart Home Manager app
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Place your All-Fi Hub™
To find the direction of your closest signal tower, tap Help me find this direction. -
Test signal quality
Plug in your All-Fi Hub™ and follow the prompts in the Smart Home Manager app to test signal strength at your chosen location. The All-Fi Hub™ display will help guide placement to make sure your signal is strong.
For more details, check the Troubleshooting section. -
Connect your devices
To set up Wi-Fi on your devices, use the Wi-Fi network name and password displayed in the Smart Home Manager app.
Troubleshooting
Signal status will appear on the All-Fi Hub™ display and in the Smart Home Manager app.
| Green: Signal strength is great.
You’re ready to start using your new AT&T Internet Air service.
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| Yellow: Signal strength is good.
Use the Smart Home Manager app to move the Hub to a different location to see
if you can improve your signal strength.
| Red: Let’s place your Hub again.
Use the Smart Home Manager app to move the Hub to a different location to get
a better signal.
More info
Smart Home Manager app
Manage your home Wi-Fi network, connect devices to your network, and more.
For step-by-step installation instructions, go to att.com/AllFiHub- InternetAir
Accessibility support
Telephone equipment for visual and hearing impaired
Phone: 800.772.3140
TTY: 800.651.5111
Compatible with any TTY/TDD devices with standard phone line.
AT&T supports IPv6. Go to att.com/ipv6 to learn more.
© 2023 AT &T Intellectual Property.
All rights reserved. AT&T and Globe logo are registered trademarks of AT&T
Intellectual Property. All other marks are the property of their respective
owners.
Need help? No problem.
If you get stuck during setup, we’re here to help you get up and running!
| att.com/support
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| 800.288.2020
References
- AT&T Internet Air Self-Install Guide - accessible - AT&T Internet Customer Support
- IPv6: Internet Protocol Version 6 - AT&T Support
- Smart Home Manager
- AT&T Customer Support