Plustek SecureScan X50 Passport and ID Card Scanner User’s Guide

: June 13, 2024
: plustek

Plustek SecureScan X50 Passport and ID Card Scanner

Plustek-SecureScan-X50-Passport-and-ID-Card-Scanner-
product

Introduction

Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day-to-day computing tasks by allowing you to input images and electronic text into your computer system. Like all of our products, your new scanner is thoroughly tested and backed by our reputation for unsurpassed dependability and customer satisfaction. We hope you will continue to turn to us for additional quality products as your computing needs and interests grow.

How to Use This Guide

This User’s Guide provides instructions and illustrations on how to install and operate your scanner. This guide assumes the user is familiar with Microsoft Windows. If this is not the case, we suggest you learn more about Microsoft Windows by referring to your Microsoft Windows manual before using your scanner.

The Introduction section of this manual describes the box contents and minimum computer requirements to use this scanner. Before you start installing your scanner, check the box contents to make sure all parts are included. If any items are damaged or missing, please contact the vendor where you purchased your scanner or our customer service directly. Chapter I describes how to install the scanner’s software and connect the scanner to your computer.

Note: The scanner connects to your computer through the Universal Serial Bus (USB). If your computer does not support USB technology, you will need to purchase a USB interface card to add USB capabilities to your computer or buy and install USB connectors if your motherboard has USB capabilities. This guide assumes that your computer is USB-ready and has a free USB port.

Chapter II describes how to use your scanner.
Chapter III contains detailed information about the SecureScan Manager interface.
Appendix A contains the specifications of the scanner you purchased.
Appendix B contains our customer service, the limited warranty agreement, and the FCC statement concerning the product.

A Note about Icons
This guide uses the following icons to point out information that deserves special attention.

A procedure that must be followed carefully to prevent injury, or accidents.
Instructions that are important to remember and may prevent mistakes.
Optional tips for your reference.

Safety Precautions

Before using this device, please read the following important information to eliminate or reduce any possibility of causing damage and personal injury.

Usage — the product is for indoor use in dry locations. Moisture condensation may occur inside this device and cause malfunction under these conditions:
- when this device is moved directly from a cold to a warm location;
- after a cold room is heated;
- when this device is placed in a damp room.

To avoid the moisture condensation, you are recommended to follow these procedures:

i. Seal this device in a plastic bag for it to adapt to room conditions.
ii. Wait for 1-2 hours before removing this device from the bag.

Only use the USB cable provided with the scanner. The use of other cables may lead to malfunction.
Avoid using the scanner in a dusty environment. Dust particles and other foreign objects may damage the unit.
Do not subject the scanner to excessive vibration. It may damage the internal components.
Unplug this device if you do not need to use it for a certain period of time, such as during the night or a long weekend, to avoid any risks of causing the fire.
Do not attempt to disassemble the scanner. There is the danger of electrical shock and opening your scanner will void your warranty.

System Requirements

PC with Intel Pentium®IV 1.8GHz processor (2.4GHz Recommended)
512 MB RAM (1GB RAM Recommended)
Available USB 2.0 port
CD-ROM Drive or DVD-ROM Drive
500 MB Free Hard Disk Space
Operating System: Windows 7 / 8 / 10

Box Contents

X50 / X100

Scanner
USB Cable
Quick Guide
Setup/Application CD-ROM
Cove

X150

Scanner
USB Cable
AC Adapter
Quick Guide
Setup/Application CD-ROM
Cover

Scanner Overview

X50 / X100

Scan Indicator: Indicates the scanner’s scan status. The scanner will beep and the scan indicator will blink when the scan process is finished.
Light| Status
---|---

Blinking

| The scanner has completed the scanning task. It also comes with a beep sound.
Off| The scanner currently is not scanning.
2. Power Indicator: Indicates the scanner’s power status.
Light| Status
---|---
On| The scanner is turned on, and ready to scan images.

Off

| The scanner is off, either because the power is not turned on, or because the power cord is not properly plugged into an AC power outlet.
3. Scanner Glass: Where you put items for scanning. 4. Alignment Bar: Always align the edge of your document to this bar. You may adjust the bar to place it next to the right or left side of the scanner glass. 5. Cover: Install the cover onto the scanner to avoid the scanned image’s dark background caused by the ambient light in the room. 6. USB Port: It connects the scanner to a USB port on your computer by the included USB cable.

X150

Scan Indicator: Indicates the scanner’s scan status. The scanner will beep and the scan indicator will blink when the scan process is finished.
Power Indicator: Indicates the scanner’s power status.
Scanner Glass: Where you put items for scanning.
Alignment Bar: Always align the edge of your document to this arrow bar. You may adjust the bar to place it next to the right or left side of the scanner glass.
Cover: Install the cover onto the scanner to avoid the scanned image’s dark background caused by the ambient light in the room.
Power Switch: Use this to turn the scanner ON or OFF.
Power Receptor: Connects the scanner to a standard AC power outlet with the AC adapter included.
USB Port: Connect the scanner to a USB port on your computer with the included USB cable.
USB Hub: Connect a desired USB peripheral.
USB Hub: Connect a desired USB peripheral.

Installing the Scanner

Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide.

Software Installation Requirements

Your scanner comes with the scanner’s driver, and the image capture software (SecureScan). All of these software applications use approximately 500 megabytes of hard disk space after they are installed on your computer. To ensure ample room for the installation, as well as for scanning and saving images, a minimum of 1 GB of hard disk space is recommended.
This USB scanner can only operate under the Microsoft Windows 7 / 8 / 10 operating system.

Hardware Requirements

This scanner connects to your computer through the Universal Serial Bus (USB), which supports hot swap. To determine whether your computer is USB-capable, you must check the rear of your PC to locate a USB jack that looks the same as the one pictured below. Note that on some computers, the USB port at the rear of the computer may be occupied and additional ports may be found on the monitor or keyboard. If you are having trouble locating the USB port on your computer, please refer to the hardware manual that came with your computer.

Upon examination, you should find one or two rectangular USB ports, which usually appear as shown below.

If you do not find such USB ports on your computer, then you need to purchase a certified USB interface card to add USB capabilities to your computer.

Installing and Setting up the Scanner

Please follow the step-by-step procedures described below to install the scanner.

Step 1. Connecting the Scanner to Your Computer

X50 / X100

Plug the square end of the included USB cable into the USB port at the rear of the scanner.
Plug the rectangular end of the USB cable into an available USB port on your computer.
If you plan to connect your scanner to a USB hub3, make sure that the hub is connected to the USB port in your computer. Next, connect the scanner to the USB hub.

X150

Attention: Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter.

Plug the AC adapter into the scanner’s power receptor.
Plug the other end of the power cable into a standard AC power outlet.
Plug the square end of the included USB cable into the USB port at the rear of the scanner.
Plug the rectangular end of the USB cable into an available USB port on your computer.
If you plan to connect your scanner to a USB hub 4, make sure that the hub is connected to the USB port in your computer. Next, connect the scanner to the USB hub.
Switch the scanner power on.

Step 2. Installation the Software

If the USB components on your computer are functioning correctly, they will automatically detect the scanner causing the Add New Hardware Wizard or Found New Hardware Wizard to be launched.
Information: If your computer is off when the scanner is connected, the “Add New Hardware Wizard” message will not be displayed until the computer is on and Windows starts.
For Windows 7: When the Setup/Application CD is for several scanner models
a. Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Follow the instructions in the pop-up installation message.
c. In the Device Manager window, right-click on this scanner under Other devices and select Update Driver Software from the pop-up menu. Click Browse my computer for driver software in the window that appears, and click the Browse button.
d. In the Browse For Folder window, select the folder or the CD-ROM drive that contains this scanner’s driver and click the OK button to return to the previous screen. Click the Next button and click Install this driver software anyway if the Windows Security window appears. Afterward, please skip to procedure 4.
When the Setup/Application CD is for one scanner model
a. Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive. Click Run install.exe in the AutoPlay window.
b. Click on the Yes button if the User Account Control dialog pops up. Afterward, please skip to procedure 4.
For Windows 8 & Windows 10:
a. Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive. Click on the pop-up notification, then click Run install.exe in the pop-up window. If you miss the pop-up notification, please eject and re- insert the Setup/Application CD-ROM.
b. Click on the Yes button if the User Account Control dialog pops up. Afterward, please skip to procedure 4.
Follow the on-screen instructions to install all the software that your new scanner requires. If the pop-up wizard window appears click Next, and click Install this driver software anyway in the Windows Security window then click Finish in the wizard window.
After the software is installed, close all open applications and click the Finish button to restart your computer.

Attention: Save the Setup/Application CD in case you need to reinstall the driver and software in the future.

Step 3. Testing the Scanner

The following test procedure checks to see if the scanner is properly functioning with your computer and the scanning software. Before testing your scanner, double-check to make sure that all connections are securely fastened.
To properly test your scanner, please perform the following steps:

Double-click the SecureScan icon in the system tray to display the main window.
Select the correct Model name from the drop-down list. Choose the alignment method Left-aligned. Select Recognition from the Application drop-down list to scan images and recognize document data. Click the OK button to complete the settings.
Open the cover and place the passport or ID card face-down on the scanner glass. Align the passport or ID card along with the alignment bar. Gently close the cover.
The scanner starts to scan immediately. After the scanning process is completed, the scanner will beep once and the scan indicator will blink once. The scanned image will be displayed on the screen.

Uninstalling the Plustek device driver and software

To uninstall your existing Plustek driver and software, please follow the steps below:

From the Windows START menu, point to All Programs > Your Scanner Model Name, and click Uninstall (Your Scanner Model Name).
( For Windows 8.1 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Start charm, then click on the downwards arrow button in the lower-left corner of the screen. The Apps screen will be shown. Move your cursor to the right edge of the screen to scroll right until you find Your Scanner Model Name, and then click on Uninstall (Your Scanner Model Name).)
Follow the on-screen instructions to remove the device driver and software.

Scanning via SecureScan Program

SecureScan program is able to capture and verify relevant data of Size 1 Machine Readable Official Travel Documents (TD1), Size 2 Machine Readable Official Travel Documents (TD2), Size 3 Machine Readable Travel Documents (TD3), as well as visas. This program is capable of reading the Machine Readable Zone and Visual Zone data on the ICAO standard documents including international passports, standard-size plastic ID cards, and driver licenses. It is a specialized image capture program that allows you to conveniently capture images, recognize the scanned data, and print the scanned results. Follow the steps described below:

Double-click the SecureScan icon in the system tray to display the main window.
Select the correct Model name from the drop-down list. Choose the alignment method either Left-aligned or Right-aligned. (Select Left-aligned when the alignment bar is placed next to the left side of the scanner glass. If you select Right-aligned, you need to manually remove the alignment bar and place it next to the right side of the scanner glass for better document alignment.) Select Recognition from the Application drop-down list to scan images and recognize document data. You may select Print from the Application drop-down list to print the scanned results by your printer. Click the OK button to complete the settings.
Open the cover and place the passport or ID card face-down on the scanner glass. Align the passport or ID card along with the alignment bar. Gently close the cover. Information: When you’re scanning the passport, please gently press the passport binding to guarantee the minimum space between the to-be-scanned page and the scanner glass.
The scanner starts to scan immediately. After the scanning process is completed, the scanner will beep once and the scan indicator will blink once. The scanned image will be displayed on the screen. You may modify the scanned results if it is necessary. When you are scanning the ID card, you may click the button to display the front-side scanned results, and click the button to display the rear-side scanned results. All the images are saved under the SecureScan Doc folder on the desktop by default.

Managing via SecureScan Manager Program

The SecureScan Manager program is important software that comes with your scanner. This program allows you to view and search the scanned data. You can easily adjust settings to export and print the scanned data. Follow the steps described below:

From the Windows START menu, point to All Programs > Your Scanner Model Name, and then click SecureScan Manager. ( For Windows 8.1 users: Point your mouse cursor to the upper or lower right corner of your screen to open the Charm bar. Click on the Start charm, then click on the downwards arrow button in the lower-left corner of the screen. The Apps screen will be shown. Move your cursor to the right edge of the screen to scroll right until you find Your Scanner Model Name, and then click on SecureScan Manager.) The login window appears.
Enter the default password 12345678 and click the Login button to log in to the SecureScan Manager program.
You may search the desired data by using the keyword or the specific time period.
You may click the button to select the display items.
Click the Setting button to configure settings. a. To modify the saving path in the Save to field, click the button to select the desired saving folder.
b. Select the desired Format from the drop-down list.
c. Select the desired Resolution from the drop-down list.
d. Select the available Printer from the drop-down list, and click the button to configure printer settings.
e. Set the Auto Delete time by using the button.
f. Modify the password in the Password field. Enter the original password and then click the Change button to modify the password.
Select the desired data and click the Export button to export the selected data.
Select the desired data and click the Delete button to delete the selected data. You have to enter the password again to confirm the delete action.
Select the desired data and click the Print button to print the selected data.
Click the Exit button to exit the SecureScan Manager program.

Specifications

Plustek SecureScan X50

Maximum: 125 x 88 mm (4.92″ x 3.46″)

With Cover: 200 x 200 x 190 mm (7.87″ x 7.87″ x 7.48″)

Plustek SecureScan X100

Image Sensor| CMOS
Light Source| White LED / IR LED
Optical Resolution| 5 Megapixels
Focus| Fixed
Scan Modes| Color: 24-bit Input; 24-bit Output IR: 24-bit Input; 8-bit Output
Scanning Speed| Approx. 1 second (Color Mode, Full Page passport image capture)
Scanning Area (W x L)| Maximum: 127 x 95 mm (5″ x 3.74″)
Acceptable Paper Sizes (W x L)|

Maximum: 125 x 88 mm (4.92″ x 3.46″)

With Cover: 200 x 200 x 190 mm (7.87″ x 7.87″ x 7.48″)

Plustek SecureScan X150

UV: 24-bit Input; 24-bit Output

Scanning Speed| Approx. 1 second (Color Mode, Full Page passport image capture)
Scanning Area (W x L)| Maximum: 127 x 95 mm (5″ x 3.74″)
Acceptable Paper Sizes (W x L)|

Maximum: 125 x 88 mm (4.92″ x 3.46″)

Action Button| Dual Auto Detect Sensors
Power Supply| Wall Power: 24 Vdc / 0.75A
Interface| USB 2.0

USB 2.0 Port x 2 (Extension)

Net Weight| 1.7 Kgs (3.78 Lbs)
Dimensions (W x D x H)| Without Cover: 200 x 200 x 119 mm (7.87″ x 7.87″ x 4.69″)

With Cover: 200 x 200 x 190 mm (7.87″ x 7.87″ x 7.48″)

Customer Service and Warranty

Visit our website www.plustek.com for more customer service information. For further assistance call our customer support phone number listed on the website. One of our representatives will be happy to assist you from Monday through Friday during office working hours as shown below:

Europe	9:00 a.m. – 5:30 p.m. (CET)
Other Countries or Areas	9:00 a.m. – 6:00 p.m. Taiwan Time

To avoid delays, please have the following information available before calling:

Scanner name and model number
Scanner serial number
A detailed description of the problem
Your computer manufacturer and its model number
The speed of your CPU (Pentium 133, etc.)
Your current operating system and BIOS (optional)
Name of the software package(s), version or release number, and manufacturer of the software
Other USB devices installed

Service & Support Information

(For EU country only)

For information about product spare parts product upgrades, please ask local distributors and suppliers.
For information about the Implementing Measure test report, please ask local distributors and suppliers.
Do not dispose of anything of the product before asking local distributors and suppliers about the right disposal methods and procedures in order to decrease the environmental impact.
If you want to dispose of the product and/or an accessory, please ask local distributors and suppliers to get the contact information of your nearest electronic disposal center.
If you have any maintenance inquiries, please ask local distributors and suppliers to get the contact information of the nearest maintenance center in order to extend the product usage lifetime.
If you want to maintain and/or have the product cleaned, please ask local distributors and suppliers to get the right information from the nearest stores.

Statement of Limited Warranty

This Statement of Limited Warranty applies only to the options you originally purchased for your use, and not for resale, from an authorized reseller. The manufacturer warranty includes all parts and labor and is not valid without the receipt of the original purchase. To obtain warranty service, you may contact the authorized dealer or distributor, visit our website to check out the available service information or send a request via E-mail for further help. If you transfer this product to another user, warranty service is available to that user for the remainder of the warranty period. You should give your proof of purchase and this statement to that user. We warrant that this machine will be in good working order and will conform to its functional descriptions in the documentation provided. Upon provision of proof of purchase, replacement parts assume the remaining warranty of the parts they replace. Before presenting this product for warranty service, you must remove all programs, data, and removable storage media. Products returned without guides and software will be replaced without guides and software.

This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, program modification, another machine, or non-vendor modification for this product.
If this product is an optional feature, this Limited Warranty applies only when the feature is used in a machine for which it was designed. If you have any questions about your Limited Warranty, contact the approved retailer from whom you bought the product or the manufacturer.

THIS LIMITED WARRANTY REPLACES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. HOWEVER, SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO OTHER WARRANTIES APPLY AFTER THAT PERIOD.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply.

Under no circumstances are we liable for any of the following:

Third-party claims against you for losses or damages.
Loss of, or damage to, your records or data; or
Economic consequential damages (including lost profits or savings) or incidental damages, even if we are informed of their possibility.

Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Limited Warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction.

FCC Radio Frequency Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular television reception (which can be determined by turning the equipment off and on), the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that which the receiver is connected to.
Shielded interconnect cables and shielded power cords that are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device.
Consult the dealer or an experienced radio/TV technician for help if the conditions persist.
Changes or modifications not expressly approved by the manufacturer or authorized service center could void the user’s authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

this device may not cause harmful interference
this device must accept any interference received, including interference that may cause undesired operation.

FAQs

What is the Plustek SecureScan X50 Passport and ID Card Scanner?

The Plustek SecureScan X50 is a dedicated scanner designed for capturing high- quality scans of passports, ID cards, and other identity documents. It offers efficient document capture for various applications.

What is the maximum scanning resolution of the SecureScan X50 scanner?

The scanner typically provides a maximum optical resolution of 600 dpi, ensuring sharp and detailed scans.

Is this scanner suitable for scanning full-sized documents, such as A4 or letter-sized paper?

No, the Plustek SecureScan X50 is specifically designed for scanning passports, ID cards, and similar small-sized documents. It is not suitable for scanning full-sized documents.

What is the recommended use case for this scanner?

The scanner is primarily intended for use in applications that require the scanning of passports, ID cards, driver's licenses, and similar identity documents. It is ideal for businesses and organizations that need to capture identity information efficiently.

Is the scanner compatible with both Windows and Mac operating systems?

Yes, the Plustek SecureScan X50 scanner is typically compatible with both Windows and Mac OS, ensuring broad compatibility with different computer systems.

Does it support color scanning?

Yes, the scanner supports color scanning, allowing you to capture full-color images of identity documents.

Can I scan both sides of a passport or ID card in one pass?

No, this scanner typically requires separate passes to scan the front and back sides of a document. It does not have an automatic duplex scanning feature.

What is the feeding method for documents in this scanner?

The Plustek SecureScan X50 scanner typically uses a flatbed scanning method, where you place the document face down on the scanning surface for capture.

What is the maximum document size that the scanner can accommodate?

The scanner can usually accommodate documents up to the size of a standard passport or ID card, typically around 4.1 x 5.8 inches.

Does the scanner come with specialized software for document capture and processing?

Yes, the scanner often includes dedicated software for document capture, image enhancement, and data extraction, making it a comprehensive solution for identity document scanning.

What should I do if I encounter technical issues with the scanner?

If you encounter technical issues or have questions about the scanner's operation, you can typically reach out to the manufacturer's customer support for assistance.

Is there customer support available for the Plustek SecureScan X50 scanner?

Yes, Plustek provides customer support for their products. You can contact Plustek's customer support for assistance with any issues or questions you may have.

Download this PDF Link: Plustek SecureScan X50 Passport and ID Card Scanner User’s Guide