PETFONG PF4LW100 Smart Pet Feeder User Guide

June 12, 2024
PETFONG

**PETFONG PF4LW100 Smart Pet Feeder

**

Safety Instructions:

  • Please ensure that under adult supervison.
  • Do not use the feeder for pets that cannot reach the food tray or have physical disabilities.
  • Do not immerse the base of the device in water, as it may damage the control panel and other electronic components.
  • Do not place any foreign objects in the pet feeder.
  • Do not place canned or wet food inside the feeder.
  • Do not disassemble the device on your own.
  • Do not modify the pet feeder.
  • If the device malfunctions or if any parts are damaged, do not attempt to repair the pet feeder yourself Please contact the dealer for assistance.
  • Always unplug the power cord before not using the product or before cleaning it.
  • If the power plug of this device gets wet, turn off the power from the socket and do not attempt to unplug it.

Attention:

  1. Do not let pets chew or swallow any accessories.
  2. Do not place the pet feeder in exposed areas. The storage environment should be within a temperature range of -10°C to 40°C.
  3. Please use alkaline AA batteries for power. Do not use rechargeable batteries.
  4. Regularly check the batteries. If you are going on a long trip or business trip, be sure to replace the batteries.
  5. Do not lift the pet feeder directly with the lid, food container, or food tray. Use both hands to lift the base and keep the device in an upright position.
  6. Only suitable for dry food with a diameter of 2-12 millimeters. Larger food may get stuck or block the food outlet.
  7. Please read and comply with all important instructions listed on the pet feeder and its packaging.

Product Diagram

Front View
Product Diagram

  1. Food container lid

  2. Food container

  3. Control panel

  4. Food outlet

  5. Main body

  6. Food tray
    Bottom View
    Product Diagram

  7. Speaker

  8. Battery compartment

  9. Type-C power port

Button Instructions:

  • Record Button

Press and hold the record button, after a “beep” sound recording will start after 3 seconds. Release the button and you will hear two “beep beep” sounds indicating that the recording has been saved. If not satisfied, you can repeat this step to overwrite the previous recording.

  • Reset Button

When powered on in an unconnected state, the white indicator light will default to fast flashing (WiFi quick-connect network mode). Press and hold for 7 seconds to hear three “beep beep beep” sounds, and the red/white indicator light will stay on for 6 seconds, indicating a switch to slow flashing (hotspot network mode). Repeat the long press to switch between the two network modes.

  • Feed Button

Manual feeding: Press briefly to dispense 1 portion of food. If there is a recording, it will play the recording once.

  • Lock/Unlock Button
    Press and hold for 6 seconds, and the red indicator light will flash twice to lock the machine. Press and hold for another 6 seconds, and the red indicator light will flash twice to unlock it. In the locked state, you can long-press the reset button to restore factory settings.

Indicator Lights (White Light):

  1. Blinking: Waiting for network connection.
  2. Solid: Network connection successful.

Indicator Lights (Red Light):

  1. Blinking: Limit switch detection abnormality (motor does not rotate).
  2. Lock/Unlock: Flashing twice.
  3. Solid: Powered by dry batteries.

Cleaning and Maintenance:

  • For the health of your pet, it is recommended to clean the feeder regularly.
  • When it becomes dirty and there is a lot of loose food in the food compartment, you can remove the food cover for cleaning.
  • Use a soft damp cloth to clean the base of the feeder, including the control panel. Do not wet this part, and avoid rinsing it directly with water.

Packing List:

  • After opening the product packaging, please check if the pet feeder is intact and compare it with the checklist to confirm if all the accessories are complete.
  • Pet feeder unit *1
  • Power adapter *1
  • Power cable *1
  • User guide *1

User Manual:

**1. Assembling the Feeder:

**

  • Take out the feeder from the box and packaging.
  • Place the feeder within 10 meters of the router.
  • Attach the food tray to the base of the feeder.
  • Place the desiccant in the desiccant box above the lid.

2. Power Connection:
Power Connection

  • Plug the 5V/1A power adapter into a wall socket and connect it to the device.
  • Open the battery compartment at the bottom of the device and install 3 AA alkaline batteries (optional) for backup in case of power failure.
  • The red and blue indicator lights will turn on, indicating that the feeder is powered.

Note:

  1. Batteries are not included.
  2. Ensure all components are clean and completely dry before connecting to power.

3. Pouring Dry Pet Food:
Pouring Dry Pet Food

  • Pour an appropriate amount of dry pet food into the food container and cover it with the lid.
  • Note:
  1. Do not use canned or wet pet food.
  2. Recommended pet food size range is 2-12 millimeters.

**4. Recording Feeding Voice:

**

  • Press and hold the record button for 3 seconds until you hear a “beep” sound to start recording.
  • The recording time should not exceed 10 seconds. Release the button and you will hear two “beep beep” sounds, indicating that the recording has been saved. You can press the record button to listen to the recorded voice.
  • Repeat this process each time to modify your recording
  • Note:
  1. The voice will play only when there is a recording.
  2. The food will be dispensed and the recorded voice will play at the scheduled feeding time.

**5. Lock/Unlock Button:

**

  • Press and hold the lock/unlock button for 6 seconds. The red indicator light will flash twice to lock the button. Press and hold it for another 6 seconds, and the red indicator light will flash twice to unlock it.
  • Note:
    When the button is locked, the feed button will not function.
    Unlock the button to use it normally.
    Locking the button does not affect the operation through the mobile app.

**6. Manual Feeding:

**

  • Press the feed button after unlocking the screen to dispense one portion offood.
  • Note:
    The feeding schedule will not be affected.

**7. Reset:

**

  • To switch between network connection modes: In the unconnected state, when powered on, the white indicator light will default to fast flashing (WiFi quick-connect network mode). Press and hold for 7 seconds to hear three “beep beep beep” sounds. The red/white indicator light will stay on for 6 seconds, indicating a switch to slow flashing (hotspot network mode). Repeat the long press to switch between the two network modes.

Troubleshooting Guide:

problem solve a problem
Configuration Issues: Do not use Chinese characters for the Wi-Fi hotspot

name and password. Use a 2.4GHz Wi-Fi hotspot; 5GHz Wi-Fi hotspots are not supported.

Double-check that the entered Wi-Fi password is correct. Incorrect passwords will result in unsuccessful configuration.

Feeder Dispensing Issues:| Check if there is an excessive amount of food in the food tray and if the food passage is blocked.

Regularly clean the food outlet and food passage. If using battery power, check if the batteries are depleted.

Feeder Shows Offline:| Check the distance between the feeder and the router in your home. It should not exceed a range of 10 meters, and there should be no walls obstructing the Wi-Fi signal, as weak signals can cause the product to go offline.
No Response on Powering On:| First, check if the power adapter is properly plugged in. If it is plugged in correctly and the indicator light does not turn on, check if the power adapter and power cord are loose or damaged. If the issue persists, please contact customer service for assistance.

TUYA App Instructions:

  1. Scan the QR code to download the app, register, and log in.
    TUYA App Instructions

  2. Enable Bluetooth and connect to Wi-Fi on your phone.
    Enter the app homepage and wait for the device to be discovered and added.
    TUYA App Instructions

  3. Enter your Wi-Fi password and click “Next” to proceed with the network configuration.
    TUYA App Instructions

  4. After successful configuration, you can customize the device name and click “Finish”.
    TUYA App Instructions

  5. Select the desired number of portions for manual feeding. Swipe left or right to adjust the portion.
    You can dispense up to 12 portions in one meal.
    TUYA App Instructions

  6. Go to the feeding schedule page, add a timed plan, select any time from Monday to Sunday, choose the number of portions, and save it.
    TUYA App Instructions

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

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