Enviro 01 Pellet Stove Milan Owner’s Manual
- June 13, 2024
- Enviro
Table of Contents
PELLET STOVE REGISTRA
Milan
Fireplace Insert
OWNER’S MANUAL
01 Pellet Stove Milan
WARRANTY REGISTRATION
enviro.com/warranty
**** SHERWOOD INDUSTRIES IS AN ENVIRONMENTALLY RESPONSIBLE COMPANY. THIS
MANUAL IS PRINTED ON RECYCLED PAPER.
PLEASE KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE
Contact your building or fire officials about restrictions and installation
inspection requirements in your area.
PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET
BURNING ROOM HEATER. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN
PROPERTY DAMAGE, BODILY INJURY, OR EVEN DEATH.
We recommend that our pellet hearth products be installed and serviced by professionals who are certified in the U.S. by the National Fireplace Institute® (NFI) as NFI Pellet Specialists or who are certified in Canada by Wood Energy Technical Training (WETT).
Introduction
- This manual is designed for the home owner in conjunction with the technical manual. *
Rating LabeL Location:
The rating label is located on the hopper top behind the surround panel.
PeLLet QuaLity:
Pellet quality is important, please read the following:
Your Enviro pellet stove has been designed to burn ¼” (6mm) dia wood pellets only. DO NOT use this appliance as an incinerator. DO NOT use unsuitable and non recommended fuels, including liquid fuels as this will void any warranties stated in this manual.
The performance of your pellet stove is greatly affected by the type and quality of wood pellets being burned. As the heat output of various quality wood pellets differs, so will the performance and heat output of the pellet stove.
CAUTION: It is important to select and use only pellets that are dry and free of dirt or any impurities such as high salt content. Dirty fuel will adversely affect the operation and performance of the unit and will void the warranty. The Pellet Fuel Industries (P.F.I.) has established standards for wood pellet manufacturers. We recommend the use of pellets that meet or exceed these standards. Ask your dealer for a recommended pellet type.
ASH : The ash content of the fuel and operation of your stove will directly determine the frequency of cleaning. The use of high ash fuels may result in the stove needing to be cleaned daily. A low ash fuel may allow longer intervals between cleaning.
CLINKERING: [clinkers are silica (sand) or other impurities in the fuel that will form a hard mass during the burning process]. This hard mass will block the air flow through the Burn Pot Liner and affect the performance of the stove. Any fuel, even approved types, may clinker. Check the Burn-Pot Liner daily to ensure that the holes are not blocked with clinkers. If they become blocked, remove the liner (when the unit is cold) and clean/scrape the clinkers out. Clean the holes with a small pointed object if required.
Refer to the section Routine Cleaning and Maintenance.
PELLET FEED RATES: Due to different fuel densities and sizes, pellet feed rates may vary. This may require an adjustment to the slider damper setting or to the auger feed trim setting on low. Since Sherwood Industries Ltd. has no control over the quality of pellets that you use, we assume no liability for your choice in wood pellets.
FILLING FUEL HOPPER: Open lid on top of unit, check hopper for foreign objects, empty the bag into the hopper, DO NOT OVER FILL, and ensure hopper lid closes completely. Store pellets at least 36” (1 m) away from the pellet stove.
WARNING: Parts of the appliance, especially the external surfaces, will be hot to touch when in operation so use due care and the fire gloves provided.
FLAMMABLE LIQUIDS: Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or “freshen up” a fire in the heater. Keep all such liquids well away from the heater while it is in use.
Safety Warnings & Recommendations
Please read this entire Owner’s Manual before installing or operating your
Enviro Pellet Stove. Failure to follow these instructions may result in
property damage, bodily injury or even death. Any unauthorized modification of
the appliance or use of replacement parts not recommended by the manufacturer
is prohibited. All national and local regulations and shall be complied with
when operating this appliance.
Caution: Do not connect to any air distribution duct or system.
Warning: Never place wood, paper, furniture, drapes or other combustible
materials within clearance to combustibles. Do not let children or pets touch
it when it is hot.
To prevent the possibility of a fire, ensure that the appliance is properly
installed by adhering to the installation instructions. An Enviro dealer will
be happy to assist you in obtaining information with regards to your local
building codes and installation restrictions.
FIRE EXTINGUISHER AND SMOKE DETECTION : All homes with a pellet burning
stove should have at least one fire extinguisher in a central location known
to all in the household. Smoke detectors should be installed and maintained in
the room containing the stove. If it sounds the alarm, correct the cause but
do not deactivate. You may choose to relocate the smoke detection devise
within the room; DO NOT REMOVE THE SMOKE DETECTOR FROM THE ROOM.
CHIMNEY OR RUN AWAY FIRE : Call local fire department (or dial 911).
Close the draft fully. Extinguish the fire in the burn pot liner with a cup of
water and close the door. Examine the flue pipes, chimney, attic, and roof of
the house, to see if any part has become hot enough to catch fire. If
necessary, spray with fire extinguisher or water from the garden hose.
IMPORTANT: Do not operate the stove again until you are certain the chimney
and its lining have not been damaged.
OPERATION: The door must be kept closed when the unit is in operation to
prevent fume spillage and for proper and safe operation of the pellet stove.
Also ensure all gaskets on the door are checked and replaced when necessary.
Unit hot while in operation. Keep children, clothing and furniture away.
Contact may cause skin burns.
CAUTION: When operating during adverse weather, if the unit exhibits
dramatic changes in combustion stop using the unit immediately.
FUEL: This pellet stove is designed and approved to only burn wood pellet
fuel with up to 3% ash content. Dirty fuel will adversely affect the operation
and performance of the unit and may void the warranty. Check with your dealer
for fuel recommendations. THE USE OF CORDWOOD IS PROHIBITED BY LAW. Do not
burn garbage or flammable fluids such as gasoline, naptha or engine oil.
SOOT: Operation of the stove with insufficient combustion air will result
in the formation of soot which will collect on the glass, the heat exchanger,
the exhaust vent system, and may stain the outside of the house. This is a
dangerous situation and is inefficient. Frequently check your stove and adjust
the slider/damper as needed to ensure proper combustion. See: “SLideR/damPeR
Setting”.
CLEANING: There will be some build up of fly ash and small amounts of
creosote in the exhaust. This will vary due to the ash content of the fuel
used and the operation of the stove. It is advisable to inspect and clean the
exhaust vent semi-annually or every two tons of pellets.
The appliance, flue gas connector and the chimney flue require regular
cleaning. Check them for blockage prior to re-lighting after a prolonged shut
down period.
ASHES: Disposed ashes should be placed in a metal container with a tight
fitting lid. The closed container of ashes should be on a non-combustible
surface, well away from all combustible materials pending final disposal. If
the ashes are disposed of by burial in soil or otherwise locally dispensed,
they should be retained in the closed container until all cinders have
thoroughly cooled.
ELECTRICAL: The use of a surge protected power bar is recommended. The
unit must be grounded. The grounded electrical cord should be connected to a
standard 110-120 volts (4.1 Amps), 60 hertz electrical outlet and also must be
accessible. If this power cord should become damaged, a replacement power cord
must be purchased from the manufacturer or a qualified Enviro dealer. Be
careful that the electrical cord is not trapped under the appliance and that
it is clear of any hot surfaces or sharp edges. This unit’s maximum power
requirement is 500 watts.
When installing the stove in a mobile home, it must be electrically grounded
to the steel chassis of the home and bolted to the floor.
GLASS: Do not abuse the glass by striking or slamming the door. Do not
attempt to operate the stove with broken glass. The stove uses ceramic glass.
Replacement glass must be purchased from an Enviro dealer. Do not attempt to
open the door and clean the glass while the unit is in operation or if glass
is hot. To clean the glass, use a soft cotton cloth and mild window cleaner,
gas or wood stove glass cleaner, or take a damp paper towel and dip into the
fly ash. This is a very mild abrasive and will not damage the glass.
KEEP ASH PAN FREE OF RAW FUEL. DO NOT PLACE UNBURNED OR NEW PELLET FUEL IN
ASH PAN.
A fire in the ash pan may occur.
INSTALLATION: Contact your local building or fire official to obtain a
permit and any information on installation restrictions and inspection
requirements for your area.
DO NOT INSTALL A FLUE DAMPER IN THE EXHAUST VENTING SYSTEM OF THIS UNIT. DO
NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING ANOTHER APPLIANCE.
FRESH AIR: This unit uses large quantities of air for combustion; outside
Fresh Air connection is strongly recommended. Fresh Air must be connected to
all units installed in Mobile and “Air Tight Homes” (R2000) or where required
by local codes.
Consider all large air moving devices when installing your unit and provide
room air accordingly.
NOTE: Extractor fans when operating in the same room or space as the
appliance may cause problems. Limited air for combustion may result in poor
performance, smoking and other side effects of poor combustion.
The stove’s exhaust system works with negative combustion chamber pressure and
a slightly positive chimney pressure. It is very important to ensure that the
exhaust system be sealed and airtight. The ash pan and viewing door must be
locked securely for proper and safe operation of the pellet stove.
Do not burn with insufficient combustion air. A periodic check is recommended
to ensure proper combustion air is admitted to the combustion chamber. Setting
the proper combustion air is achieved by adjusting the slider damper located
in the front of the unit under the ash pan.
Minor soot or creosote may accumulate when the stove is operated under
incorrect conditions such as an extremely rich burn (black tipped, lazy orange
flames).
If you have any questions with regards to your stove or the above-mentioned
information, please feel free to contact your local dealer for further
clarification and comments.
SINCE SHERWOOD INDUSTRIES LTD. HAS NO CONTROL OVER THE INSTALLATION OF YOUR
STOVE, SHERWOOD INDUSTRIES LTD. GRANTS NO WARRANTY IMPLIED OR STATED FOR THE
INSTALLATION OR MAINTENANCE OF YOUR STOVE. THEREFORE, SHERWOOD INDUSTRIES LTD.
ASSUMES NO RESPONSIBILITY FOR ANY CONSEQUENTIAL DAMAGE(S).
SAVE THIS INSTRUCTION MANUAL FOR FUTURE REFERENCE
Specifications
DimenSionS:
Operating Instructions
ContRoL boaRd FunctionS :
-
THERMOSTAT SWITCH : Used to set the unit’s controls to one of three mode settings; manual, high/low, or auto/off.
-
FEED RATE TRIM BUTTON: Used to change the feed rate trims 5 AUTO/OFF 4 HIGH/LOW in ¼ second increments for all feed settings. When this button is pressed, all the light will light up on the Heat Output Indicator except for the one that shows the current setting; the default setting is the number 4 light. To adjust the setting hold the Feed Rate Trim button down and press the Heat Level up or down buttons to adjust the setting.
-
COMBUSTION BLOWER TRIM BUTTON: Used to change the Combustion Blower trims in 5 volt increments for all feed settings until it reaches line voltage. When this button is pressed, all the light will light up on the Heat Output Indicator except for the one that shows the current setting; the default setting is the number 2 light. To adjust the setting hold the Combustion Blower Trim button down and press the Heat Level up or down buttons to adjust the setting.
-
ON/OFF BUTTON: Used to turn the unit ON and OFF.
-
HEAT LEVEL ADJUSTMENT BUTTONS : When pressed, will change the heat level setting of the unit up or down.
-
HEAT OUTPUT INDICATOR : Shows the present heat output setting.
OPeRating youR PeLLet Stove:
PRE-BURN INSTRUCTIONS: The burn pot liner holes must be clear and the
liner installed properly against the ignitor tube for proper operation. Check
the hopper for enough pellets to start the unit.
DO NOT OPERATE THE UNIT WITH THE DOOR OR ASH PAN OPEN.
Note: The thermostat mode can be changed during normal operation.
MANUAL MODE:
All control of circuit board function is adjusted at the circuit board.
To START : Press the ON / OFF button. The Heat Level Indicator will show
the Heat Level that the stove will run at after start-up and can be adjusted
but the change will not take affect until the start -up has finished.
If
this is the first time the unit has been started or the unit has run out of
fuel, the auger will need to be primed. This can be done by restarting the
unit five (5) minutes into its start-up or by putting a small hand full of
pellets into the burnpot.
To OPERATE: When a fire has been established after approximately 10 – 15
minutes the unit will switch from start up mode to run at the corresponding
Heat Level setting. The convection blower (room air blower) will turn on. The
speed of this blower is controlled by the setting of the heat level output
indicator.
HIGH/LOW MODE : (Requires a thermostat)
INITIAL START-UP : See manual mode above.
OPERATION: When the thermostat calls for heat (contacts are closed) the
stove settings are adjustable as per Manual Mode. When the thermostat contacts
open, the HEAT LEVEL and Fans will drop down to the LOW setting until the
thermostat contacts close again. *The LOW heat setting can be adjusted for
different fuel qualities (see “Operating instructiOns – cOntrOl BOard
FunctiOns”). The stove will come back to the previous HEAT LEVEL setting when
the thermostat contacts close again.
AUTO/OFF MODE : (Requires a thermostat)
INITIAL START-U P: See manual mode above.
OPERATION: When the thermostat contacts close, the unit will light
automatically. Once up to temperature, the stove operates the same as in
MANUAL. When the thermostat contacts open, the stove’s HEAT LEVEL and Fans
will drop down to the LOW setting for 30 minutes. If the thermostat contacts
close within the 30 minutes, the HEAT LEVEL will return to the previous MANUAL
setting. If the thermostat contacts remain open the stove automatically begins
its shutdown routine. The ON / OFF button can be presses at any time the the
stove will immediately shut down. The stove will relight when the thermostat
contacts close again.
TURning youR PeLLet Stove oFF:
- MANUAL and HI / LOW mode: To turn the unit OFF, simply press the ON / OFF button. This will stop the feed of pellets. The blowers will continue to operate and cool the stove down. When cool enough, the stove will turn off.
- AUTO / OFF mode: To turn the unit OFF, turn the thermostat down or off. NOTE: The unit will run on low for three (3) minutes before it turns off.
DO NOT unplug unit while Combustion fan is operating.
This may lead to smoke escaping from the stove.
GuideLineS FoR Fine-tuning FoR FueL QuaLity:
Due to fuel quality the slider damper and control board trims may need to be fine-tuned.
- If the unit builds up on all settings, the slider damper rod should be pulled out in small increments to give the unit more air.
- If the unit has excesses ash build-up in the liner on the lower feed settings, the Combustion Blower Trim should be increased one setting at a time until the problem improves (Factory Setting is #2).
- If the fire is going out on low because the airflow is too great, the Combustion Blower Trim can be lowered to the #1 setting.
- If the stove has excesses ash build-up in the liner on the higher settings the Feed Rate Trim should be trimmed down a setting at a time until the problem improves (Factory setting is #4).
- If you need more heat and the fuel has long pellets, the majority are over 1” (2.5cm) in length, the Feed Rate Trim can be moved up to the #5 setting. NOTE: Only do this if the fuel burns without building up.
SLideR/damPeR Setting:
This is used to regulate the airflow through the pellet stove.
THE SLIDER / DAMPER MUST BE SET AT TIME OF INSTALLATION.
- If the fire should happen to go out and the heat output indicator has been set on the lowest setting, the Slider Damper should be moved to the left slightly, lessen the air flow into the firebox.
- If, after long periods of burning, the fire builds up and overflows the burn pot or there is a build up of clinkers, this would be a sign that the pellet quality is poor, this requires more primary air, the slider damper must be moved to the right to give the fire more air.
The easiest way to make sure that an efficient flame is achieved is to understand the characteristics of the fire.
- A tall, lazy flame with dark orange tips requires more air – Push Right
- A short, brisk flame, like a blowtorch, has too much air – Push Left
- If the flame is in the middle of these two characteristics with a bright yellow/orange, active flame with no black tips then the air is set for proper operation.
The
combustion exhaust blower is a variable speed blower controlled by the heat
output setting. This blower will increase or decrease the blower speed as the
heat output setting is turned up or down.
SPECIAL NOTES:
Pellet quality is a major factor in how the pellet stove will operate. If the
pellets have a high moisture content or ash content the fire will be less
efficient and has a higher possibility of the fire building up and creating
clinkers (hard ash build-up). If this happens,
move the Slider / Damper to the right slightly to increase the air flow to the
fire.
Automatic SaFety FeatuReS:
Your pellet Stove has the following safety features:
A) The stove will shut off when the fire goes out and the exhaust temperature
drops below 120 °F (49°C).
B) The stove has a high temperature safety switch. If the temperature on the
hopper reaches 200 °F (93 °C) the auger will automatically stop and you will
get a #2 flash code, and the stove will shut off when the exhaust temperature
cools. If this happens call your local dealer to reset the 200 °F (93 °C) high
limit switch. FIND THE REASONS WHY THE UNIT OVERHEATED.
C) The unit is equipped with a vacuum switch to monitor the venting and the
build up of ash in the burn pot; if either becomes blocked the vacuum switch
will turn off the auger and the stove will shut off.
Routine Cleaning and Maintenance
The following list of components should be inspected and maintained routinely to ensure that the appliance is operating at its optimum and giving you excellent heat value:
2-3 Days / Weekly | Semi-annually or 2 Tons of Fuel |
---|---|
Burn Pot and Liner | Fresh Air Intake |
Door Latch | Exhaust Passages |
Door Glass | Exhaust Vent |
Ash pan and Door gaskets | Blower Mechanisms |
Ash Pan | Behind firebox liners |
Heat exchanger | All Hinges |
Inside Firebox | Post Season Clean-up |
TOOLS REQUIRED TO CLEAN UNIT
- Torx T-20 Screwdriver
- Brush
- 5/16” Wrench or Socket
- Soft Cloth
- Vacuum with fine filter bag
BURN POT AND LINER (2-3 days)
Cleaning of the burn pot and liner must only be done when stove is cold. To
remove the burn pot and burn pot liner, open the door located on the right-
hand side of the stove. Swing the door open. Lift the liner from the burn pot.
Lift the burn pot from the firebox
by gently lifting up the front of the burn pot, then sliding the assembly from
the air intake tube and the ignitor cartridge. This is the ‘pot’ where the
pellets are burned. Every two to three days (when the unit is cold), remove
the burn-pot liner from the stove and inspected it to ensure proper air flow
through the liner.
Failure to keep the liner clean may cause a build up of fuel past the burn
pot liner and up the drop tube. This will cause the auger to jam and may
result in pellets burning in the drop tube and hopper. Using a metal
scrapper, remove material that has accumulated or is clogging the liner’s
holes.Then dispose of the scrapped ashes from the liner and from inside
the burn-pot. Place the burn-pot back into the stove, making sure that the
pipes are properly inserted into the burn pot. Place the liner back into the
burn-pot, making sure that the ignitor hole in the liner is aligned with the
ignitor tube. Pushing the liner up against the ignitor tube.
If, after long periods of burning, the fire continually builds up and
overflows the burn pot or there is a build up of clinkers, this is an
indication that the pellet fuel quality is poor or the stove may need
cleaning. Check the stove for ash build up (clean if required) and adjust the
slider / damper to produce the proper clean combustion.
DOOR LATCH (2-3 days)
Check the door latch every time the door is opened or closed to ensure proper
engagement.
DOOR GLASS CLEANING (When needed)
Cleaning of the glass must only be done when stove is cold. Open the door by
lifting the handle. The glass can be cleaned by wiping down the outside and
inside of the glass with a dry soft cloth.
If the glass has build up that can not be removed with only the cloth, clean
the glass using paper towel and a glass cleaner, a special glass cleaner can
be purchased through most dealers. If a glass cleaner is not available, use a
damp paper towel dipped in fly ash to clean the glass. After the glass has
been cleaned use the dry soft cloth to wiping down the outside and inside of
the glass.
ASH PAN AND DOOR GASKETS (weekly)
After extended use the gasketing may come loose. To repair this, glue the
gasketing on using hightemperature fiberglass gasket glue available from your
local ENVIRO dealer. This is important to maintain an airtight assembly.
ASH PAN (2-3 days)
The ash pan is located under the door. To remove the ash pan, simply turn the
latch with a large standard blade screwdriver and pull out towards the front.
Dump the ashes into a metal container stored away from combustibles. Vacuum
the ash pan and inside the firebox. CAUTION: BECAUSE THE FLY ASH IS VERY FINE,
THE USE OF A FINE FILTER VACUUM BAG WILL BE REQUIRED TO PREVENT ASH FROM BEING
BLOWN BACK INTO THE ROOM. Please pay special attention that there are no hot
ashes in the firebox or there could be a possibility of a fire hazard inside
the vacuum cleaner. Place all hot ashes into a non-combustible container.
Monitor the ash level every week. Remember that different pellet fuels will
have different ash contents. Ash content is a good indication of fuel
efficiency and quality. Refer to “intrOductiOn – saFety Warnings and
recOmmendatiOns” for disposal of ashes. It is important to latch the ash pan
tightly when reinstalling it.
DO NOT PLACE UNBURNED OR RAW PELLET FUEL IN ASH PAN.
HEAT EXCHANGER (weekly)
Clean away any fly ash that may have collected on the heat exchanger by
opening the door and brushing off the fins on the inside of the firebox. As
different types of pellets produce different amounts of ash, cleaning of the
fins should be done on a regular basis to enable the unit to run efficiently.
FRESH AIR INTAKE (season)
Inspect periodically to be sure that it is not clogged with any foreign
materials.
EXHAUST PASSAGES (season)
Removal
of the firebox backing for biannual cleaning (refer to Figure 10):
- Open the door by lifting the handle.
- Remove the burn pot and burn pot liner.
- Lubricate all screws with penetrating oil.
- Remove the two (2) screws that hold each brick liner retainer in place. Remove side brick liners by sliding them forward then out.
- Pull the center panel out.
- Vacuum and clean thoroughly.
Installation of firebox backing:
- Insert center panel with backing.
- Place the two (2) side panels back into the firebox and reinstall the two (2) retainers using two (2) screws on each side.
- Replace the burn pot and burn pot liner
- Close the glass door and secure.
EXHAUST VENT (season)
This vent should be cleaned every year or after two (2) tons of pellets. We
recommend contacting your dealer for professional cleaning. To clean the vent
pipe, run a chimney cleaning brush through the pipe.Open the bottom of the “T”
to dump the ash, then vacuum as much of the ash out of the vent pipe as
possible.
BLOWER MECHANISMS (season)
Unplug the stove and pull out the unit to access the two blowers. Vacuum all
dust from motors and lubricate the convection motor. Check gaskets and replace
if needed.
ALL HINGES (season)
Check all the hinges on the unit to ensure proper movement.
POST SEASON CLEAN-UP
Once you are finished using the pellet appliance for the season, run the unit
out of fuel and unplug the stove for added electrical protection. It is very
important that the stove be cleaned and serviced as stated above.
CLEANING SURFACES
Enamel finishes and painted surfaces can be wiped down with a soft damp cloth.
The paint on the firebox panels may discolour or peel. This is due to extreme
conditions applied to the paint and is in no way covered by warranty.
FIREBOX PANEL
All surfaces should be brushed off periodically.
REPLACING DOOR GLASS
It is recommended that your ENVIRO dealer replace the glass if broken.
The door glass is made of high temperature PYRO CERAMIC 5 mm thick. The panel
is 18.5 x 13.5 inches (470 mm x 343 mm) and must be replaced with (PART #
50-1400). Substitute materials will not be permitted.
Warranty for Enviro Pellet Products
Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms
and onditions herein set forth, this product against defects in material and
workmanship during the specified warranty period starting from the date of
original purchase at retail. In the event of a defect of material or
workmanship during the specified warranty period, Sherwood reserves the right
to make repairs or to assess the replacement of a defective product at
Sherwood’s factory. The shipping costs are to be paid by the consumer. All
warranties by Sherwood are set forth herein and no claim shall be made against
Sherwood on any oral warranty or representation.
Conditions
- A completed warranty registration must be submitted to Sherwood within 90 days of original purchase via the online warranty registration page or via the mail-in warranty registration card provided. Have the installer fill in the installation data sheet in the back of the manual for warranty and future reference.
- This warranty applies only to the original owner in the original location.
- The unit must have been properly installed by a qualified technician or installer, and must meet all local and national building code requirements.
- The warranty does not cover removal and re-installation costs.
- Sherwood Industries Ltd. reserves the right to make changes without notice.
- Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.
- A proof of original purchase must be provided by you or the dealer.
Exclusions
An expanded list of exclusions is available at
www.enviro.com/help/warranty.html
This warranty does not cover:
- Damage as a result of improper usage or abuse.
- Damage caused from over-firing due to incorrect setup or tampering.
- Damage caused by incorrect installation.
To the Dealer
- Provide name, address and telephone number of purchaser and date of purchase.
- Provide date of installation. Name of installer and dealer. Serial number of the appliance. Nature of complaint, defects or malfunction, description and part # of any parts replaced.
To the Distributor
- Sign and verify that work and information are correct.
Sherwood Industries Ltd.
6782 Oldfield Road, Victoria, BC . Canada V8M 2A3
Online warranty registration:
www.enviro.com/warranty/
Category | One Year | Two Yea | Limited Lifetime (7yr) |
---|---|---|---|
Parts 1 & Labour | Parts only | ||
Firebox Brick Panels | |||
Firebox | |||
Heat Exchanger | |||
Burn Pot | |||
Firebox Liner Panels | |||
Ceramic Glass | |||
Pedestal / Legs (excluding finish) | |||
Surround Panels (excluding finish) | |||
Exterior Panels (excluding finish) | |||
Electrical Components | Up to 5 years | ||
Steel Brick Liner | |||
Exterior Surface Finishing 3 |
- Second replacement part – 1 year, labour not included
- Glass is covered only for thermal breakage
- Exterior Surface finishing covers Plating, Enamel or Paint and excludes colour changes, chipping, and fingerprints Cast Agitator: 1 year for pellet. Not covered when burning alternative fuels. (Cast agitators are a consumable item)
Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.
NAME OF OWNER:_____
ADDRESS:____
PHONE:__
NAME OF DEALER:_
ADDRESS:___
PHONE:_____
MODEL:__
SERIAL NUMBER:____
DATE OF PURCHASE: (dd/mm/yyyy)
DATE OF INSTALLATION:(dd/mm/yyyy)
MAGNEHELIC AT INSTALL:____
INSTALLER’S SIGNATURE:
NAME OF INSTALLER:__
ADDRESS:____
PHONE:__
MANUFACTURED BY:
SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.enviro.com
January 27, 2012
C-13849
References
- Enviro - Home
- Enviro - Exclusions | Limitations
- enviro.com/warranty/
- Manual-Hub.com – Free PDF manuals!