HunterDouglas Provenance Woven Wood Shades Installation Guide

June 13, 2024
HunterDouglas

HunterDouglas Provenance Woven Wood Shades Installation Guide

HunterDouglas Provenance Woven Wood Shades Installation
Guide

GETTING STARTED

Product View

HunterDouglas Provenance Woven Wood Shades Installation Guide - Product
View

Thank you for purchasing Hunter Douglas Provenance® Woven Wood Shades. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.

Tools and Fasteners Needed

■ Flat blade and Phillips screwdrivers
■ Measuring tape and pencil
■ Level (laser level is recommended)
■ Power drill, 3/16″ drill bit, 3/32″ drill bit, and 1/4″ hex driver
In addition, you will need fasteners designed to work with your specific mounting surface(s).
■ #6 Hex Head Screws (Provided). Two 11/2″ screws are provided per installation bracket.
■ #8 Hex Head Screws (Provided with Turned Headrail Option). 21/2″ and 3″ screws
are provided for wall or ceiling mount.
■ Drywall Anchors (Not Provided). Use drywall anchors when mounting into drywall.

INSTALLATION

Installation Overview

One of the following bracket types are required depending on shade options ordered. The number of brackets required varies with shade width, as shown in the table below.

HunterDouglas Provenance Woven Wood Shades Installation Guide - Installation
Overview

Mounting Types and Window Terminology

If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology.

HunterDouglas Provenance Woven Wood Shades Installation Guide - Mounting
Types and Window Terminology

■ Refer to the appropriate page below based on your order:
➤ Standard Shades – Inside Mount — Page 4
➤ Standard Shades – Ceiling Mount — Page 4
➤ Standard Shades – Outside Mount — Page 5
➤ Turned Headrail Shades — Page 6

Mount the Standard Installation Brackets — Inside Mount

Mark 1″ in from each jamb.

If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into wood whenever possible.

HunterDouglas Provenance Woven Wood Shades Installation Guide - If more than
two installation brackets came with your order

Center the brackets on your marks, then mark each of the screw holes.
Minimum mounting depth for bracket attachment is 11/2″. Fully recessed mounting depth is 21/4″.
NOTE: Adjust bracket placement to gain clearance to avoid any obstructions, such as window cranks or handles.

IMPORTANT: The front edges of the installation brackets must be level and aligned.

Drill the screw holes using a 3/32″ drill bit.

Attach the installation brackets using the screws provided.

IMPORTANT: Use drywall anchors when mounting into drywall.

Proceed to “Install the Shade” on page 7.

Mount the Standard Installation Brackets — Ceiling Mount

Center each bracket over your marks on the mounting surface. Drill the screw holes using a 3/32″ drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
Attach using two screws through the top holes. The shade must be mounted level to operate properly. Use a level to
ensure that all brackets are level and aligned. Shim the brackets, if necessary.

Mount the Standard Installation Brackets — Outside Mount

Center the headrail over the window opening at the desired height. Use a pencil to lightly mark each end of the headrail.
Alternatively, measure the width of the headrail and use that width to mark the headrail end points over the window opening.

Mark 1″ in from each end of the headrail.

If more than two installation brackets came with your order, space additional bracket(s) evenly between the two end brackets and mark their location. Mount into wood whenever possible.

HunterDouglas Provenance Woven Wood Shades Installation Guide - If more than
two installation brackets came with your order

Center the brackets on your marks, then mark each of the screw holes. A minimum 17/8″ flat vertical surface is required to mount the brackets. The top of the installation bracket should be at the desired shade height. IMPORTANT: The brackets should be level and aligned.

CAUTION: The rear of the brackets must be flush against a flat mounting surface.

Do not mount brackets on a curved molding.

Drill the screw holes using a 3/32″ drill bit.

Attach the installation brackets using the screws provided.

IMPORTANT: Use drywall anchors when mounting into drywall.

Mount the Turned Headrail

Inside/Ceiling Mount
■ Hold the turned headrail in place.
■ Press a headrail screw through each drilled hole in the headrail to mark the screw holes.
■ Drill the screw holes using a 3/32″ drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■ Attach the headrail to the mounting surface with the screws provided.

Outside Mount
■ Measure the headrail width. Use the chart as a reference of the number of screws needed for your shade.
➤ Screws will be used in pairs with an inch between the pair of screws.
■ Lift the valance and mark the headrail 11/2″ in from each end for the first screw in the pair.
IMPORTANT: Avoid drilling through the vertically oriented yarns on the shade fabric.
➤ Mark an inch from your mark for the location of the next screw in the pair.
■ Mark the location of each pair of screws spaced evenly between the two end pairs. Mount into wood whenever possible.
■ Drill the screw holes in the headrail and on the mounting surface using a 3/16″ drill bit.
IMPORTANT: Use drywall anchors when mounting into drywall.
■ Attach the headrail to the mounting surface using the screws provided.HunterDouglas Provenance Woven Wood Shades Installation Guide -
Outside Mount

Install the Shade

■ Hold the shade so the valance faces you.
■ Align the studs on the installation brackets with the slots in the headrail of the shade.
■ Place the wing nuts onto the studs and tighten them about 1/2″.
■ If valance returns are included, slide the valance return between the headrail and the brackets.
■ Tighten the wing nuts completely.
■ Check that the brackets securely hold the shade and valance returns.

Attach the Optional Components

If You Ordered Valance Returns…
■ Remove the paper from the pressure sensitive tape on the valance returns. Smooth the valance down the sticky portion of the tape.

If You Ordered Hold-Down Brackets…
Hold-down brackets provide stability and prevent swaying by securing the bottom rail — for example, in French door applications. Hold-down brackets can only be used with outside mount shades.

■ Lower the shade and place the pins from the hold-down brackets into the bottom rail end caps.
■ On the mounting surface, mark the screw holes.
■ Drill the screw holes using a 3/32″ drill bit.
■ Attach the hold-down brackets to the mounting surface using the screws provided.

OPERATION

Operate the Shade

To raise the shade:
■ Hold the cord and pull until the shade is at the desired height.
■ Pull the cord towards the outside of the shade to lock into position.
To lower the shade:
■ Pull the cord towards the inside of the shade to unlock.
■ Holding the cord, let the shade lower to the desired height.
■ Pull the cord towards the outside of the shade to lock.

Troubleshooting

HunterDouglas Provenance Woven Wood Shades Installation Guide -
Troubleshooting HunterDouglas Provenance Woven Wood Shades
Installation Guide - Troubleshooting

CARE

Removing the Shade

■ Fully raise the shade.
■ While holding the headrail, remove each wing nut from all screws on the brackets.
➤ If your shade has a turned headrail, remove the screws.

Cleaning Procedures

For most fabrics, the following options are available if your shade needs cleaning.

Dusting
Regular light dusting with a feather duster is all the cleaning that is needed in most circumstances. You may also use a hair dryer on a cool setting or compressed air set to a low pressure.

Vacuuming
Use a low suction, hand-held vacuum for more thorough dust removal.

Spot-Cleaning
Only the following Provenance® fabrics can be spot-cleaned:

➤ Adelaide
➤ Aspen
➤ Brisbane
➤ Camden
➤ Coastal
➤ Colfax
➤ Corner Market
➤ Janipur
➤ Kathay
➤ Kiawah
➤ Mindanao
➤ Montana
➤ Nantucket™
➤ Palisade
➤ Safari
➤ Samoa
➤ Shoal Bay
➤ Thailand
➤ Duo Color Liners

■ Prepare a solution of warm water and a mild detergent.
■ Dampen a clean cloth in the solution and wring it out.
■ Dab the spot with the dampened cloth until it is gone. Do not rub the fabric.
■ Allow the shade to dry in the completely lowered position.

CHILD SAFETY

CHILD SAFETY WARNING

⚠ WARNING
For more safety information call 1-888-501-8364 Child Safety in the U.S. or 1-866-662-0666 in Canada.
Young children can STRANGLE in cord loops above the cord stop. They can also wrap cords around their necks and STRANGLE.

■ Always keep cords out of the reach of children.
■ Move cribs, playpens and other furniture away from cords. Children can climb furniture to get to cords.
■ Do not tie cords together. Make sure cords do not twist together and create a loop.
Hunter Douglas provides cord cleats and we recommend their use.
■ Attach two cord cleats 6″ to 12″ apart at a height where they will be out of the reach of children. Take into account that a child may stand on furniture attempting to reach the cords. Be sure cleats are firmly secured. Once the cleats are attached, wrap
excess cord around them after each use of the shade.
■ Only Hunter Douglas supplied hardware should be used.
Replacement parts may be obtained by contacting the Hunter Douglas Customer Information Center at 1-888-501-8364.

Notes

The Hunter Douglas® Lifetime Guarantee is an expression of our desire to provide a thoroughly satisfying experience when selecting, purchasing and living with your window fashion products. If you are not thoroughly satisfied, simply contact Hunter Douglas at 888-501-8364 or visit hunterdouglas.com. In support of this policy of consumer satisfaction, we offer our Lifetime Limited Warranty as described below.

COVERED
BY A LIFETIME LIMITED WARRANTY

  • Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
  • All internal mechanisms.
  • Components and brackets.
  • Fabric delamination.
  • Operational cords for a full 7 years from the date of purchase.
  • Repairs and/or replacements will be made with like or similar parts or products.
  • Hunter Douglas motorization components are covered for 5 years from the date of purchase.

NOT COVERED
BY A LIFETIME LIMITED WARRANTY

  • Any conditions caused by normal wear and tear.
  • Abuse, accidents, misuse or alterations to the product.
  • Exposure to the elements (sun damage, wind, water/moisture) and discoloration or fading over time.
  • Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance.
  • Shipping charges, cost of removal and reinstallation.

Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window fashion product or components found to be defective.

TO OBTAIN WARRANTY SERVICE

  1. Contact your original dealer (place of purchase) for warranty assistance.
  2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations.
  3. Contact Hunter Douglas at 888-501-8364 for technical support, certain parts free of charge, for assistance in obtaining
    warranty service or for further explanation of our warranty.

NOTE In no event shall Hunter Douglas or its licensed fabricators/distributors be liable or responsible for incidental
or consequential damages or for any other indirect damage, loss, cost or expense. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Different warranty periods and terms apply for commercial products and applications.

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References

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