WIZARPOS Q3 Pocket Android Mobile POS User Manual

June 4, 2024
wizarpos

WIZARPOS Q3 Pocket Android Mobile POS User Manual
WIZARPOS Q3 Pocket Android Mobile POS

Packing List

Package Content

  1. WIZARPOS Q3
  2. USB Cable
  3. 3.8V Lithium Battery

Product Overview

Front View
Front View

  1. Power Indicator
  2. 4 CTLS Indicators 4
  3. 4.0”Capacitive Touch Screen
  4. Return Button
  5. Menu Button
  6. Home Button
  7. IC Card Reader

Left / Right View
Left View

  1. Magnetic Card Reader
  2. Lanyard Hole
  3. Volume Up Key
  4. Volume Down Key
  5. Power Key
  6. USB Type-C Port

Top / Bottom View

  1. Lanyard Hole
  2. Magnetic Card Reader
  3. IC Card Reader
  4. MIC

Back View

Back Descriptions

  1. Magnetic Card Reader
  2. Speaker
  3. Battery Compartment Cover
  4. Camera
  5. Fill Light
  6. Contactless Card Reader

Back Descriptions

  1. Battery Connector
  2. TF Card Slot
  3. Micro SIM Card Slot
  4. SAM Card Slot or Second SIM Card Slot

Open Battery Compartment Cover

  1. Remove the screws
    Use PH000 Philips screwdriver to remove the 4 screws.
    Compartment Cover

  2. Open the battery cover
    Open the battery cover with force in the direction of the arrow below.
    Compartment Cover

Operating Instructions

  1. Before use

  2. a) Please install the battery first,and fix the battery cover.

  3. b) Please charge if the battery is low.

  4. Power on and off

  5. a) Press“ power” key for 3 seconds to power on the POS.

  6. b) After secure booting,it will display desktop,you can operate the POS.

  7. c) You can turn on/off the LCD by short press the“ Power” key.

  8. d) Long press the“ power” key for 3 seconds,you can power off the POS.

  9. System setup
    Click the“ setup” icon on the desktop to setup the system.
    You can set up the POS as needed.

  10. Payment operation
    Please follow the instructions of your payment App provider.

  11. Bank card operation

  12. a) Please insert the IC card face up into the IC card reader.

  13. b) Swipe the magnetic stripe card with magnetic stripe facing to screen, you can bi-directionally swipe the card.

  14. c) Tap the contactless card close to the contactless quickly area to read the card.

Specification

Specification Detailed Description
Software Platform Secure Android,Based on Android 7.1
Processor Qualcomm + Secure Chip
Memory 1GB RAM,8GB Flash or 2GB RAM ,16GB Flash
Display 4″ color LCD with touch panel (48O x 8OO)
Scanner 1D and 2D barcode scanner
Security Certification PCI PTS 5.x ( in progress )
Contactless Card ISO14443 Type A & B,Mifare,

Contactless EMV Level 1,  Mastercard Paypass,Visa Paywave,expresspay and D-PAS.( in progress )
IC Card| ISO7816,EMV Level 1 & Level 2 ( in progress )
MSR| ISO7811,Track 1/2/3,Bi-direction
Slots| SIM× 1,SAM× 1,TF card× 1
Communication| GSM,WCDMA,FDD-LTE,TDD-LTE, Wi-Fi,BT4.O
Audio| Built-in microphone,speaker
USB| USB Type-C OTG,USB 2.O HS compliant
Battery| 3.8V, 3000mAh
Charging| 5V 2A adapter,  supports USB charging
Dimension| 136.5 x 72.5 x 21 mm
Weight| 205g

All features and specifications are subject to change without notice.
Contact wizarPOS website for more details.
www.wizarpos.com

Safety Precaution for Use

Environment

Operating Temperature
0°C-45°C (32°F to 113°F)

Operating Humidity
10%-93% No condensation

Storage Temperature
-20°C–60°C (-4°F to 140°F)

Storage Humidity
1096-93% No condensation

Attention

  • Do NOT refit the POS, that is illegal to privately refit financial POS and the warranty is also invalid.
  • User shall bear all the risks of installation and usage of third party Apps.
  • The system will became slow due to too many APPS installed.
  • Pleases use dry cloth to clean the POS, Do NOT use chemical.
  • Do NOT expose the POS under heavy sunlight for long time.
  • Do NOT use sharp and hard objects to touch the screen.
  • Do NOT throw the POS, charger or battery as common household garbage. Please support recycle according to local environment rules.
  • Please use the original battery and charger, otherwise that may cause product damage or personal injury.
  • Do NOT put the battery into fire, otherwise it will cause explosion.
  • The battery is forbidden to immerse, the battery can not be used again after water has entered in.
  • Do NOT short circuit battery, otherwise that will cause personal injury or battery permanent damaged.
  • If battery is deformed or abnormally heat, discontinue use it and replace with new battery.
  • Replacing the wrong model battery may cause an explosion.

WizarPOS Warranty Regulations

Product warranty policy

WizarPOS provide after-sales service according to relative laws.
Please read the following warranty terms.

  1. Warranty period:one year for POS and charger,and 6 months for battery cell.
  2. In warranty period,wizarPOS provide free repair/replace service, if the product has non artificial product failures.
  3. Welcome to contact WizarPOS or the its authorized distributors for supports.
  4. Please show product warranty card with true information.

Warranty limitation clause

Situations due to following reasons are not covered under warranty policies. A charge service will be applied.

  1. The POS is maintained/repaired by unauthorized party without WizarPOS
    permission.

  2. The OS of POS is unauthorized changed by user.

  3.  The trouble is caused by the third party APP which is installed by user.

  4. Damage due to improper use which like falling,squeeze,hit,soaking, burning…

  5. No warranty card,or cannot provide true information in card.

  6. Expiry of guarantee period.

  7. Other conditions which is forbidden by laws.

Description of Environmental Protection

List of harmful substances in the product and logo of environment-friendly use period.

Part

| Harmful substances
---|---
Pb| Hg| Cd| Cr(VI)| PBB|

PBDE

LCD and TP Module| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ
Housing and keypad| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ
c PCBA and s omponent| ×| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ
Accessories| ×| Ⓧ| Ⓧ| Ⓧ| Ⓧ| Ⓧ
This table is made according to requirement of SJ/T 11364.
Ⓧ means the harmful substance concentration in the parts is under the limits in GB/T 26572.
x means the harmful substance concentration of one or more homogeneous materials in the parts is exceeded the limits in GB/T 26572.
NOTE: Parts which marked ×  are compliant to China RoHS Regulation and EU RoHS Directive.
| This is environment-friendly use period logo of the product.This logo means that in this period the product will not leak harmful substances in normal usage.

Trouble Shooting & WizarPOS Repair Records

Trouble

|

Trouble shooting

---|---
Cannot connect the mobile network|

  • Check whether the function of“ data” is open.
  • Check whether the APN is correct.
  • Check whether the data service of SIM is active.

Display unstable|

  • The display may be interfered by instability voltage when charging,please disconnect the plug.

No response|

  •  Restart the APP or operation system.

Operation very slow|

  • Please stop active APPs which are not necessary.

Repair date

|

Repair content

---|---
 |
 |
 |
 |

Welcome to contact WizarPOS,or the local distributors for quickly support.
For more information,please log on to the company’s official website http://www.wizarpos.com

400-608-2601

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