WIZARPOS Q2 Glass Affordable Android Mobile User Manual

Q2 Smart POS
User Manual

Q2 Glass Affordable Android Mobile

Thank you for using the product of WizarPOS !

Packing List

1. Q2 Terminal
2. 5V 2A Adapter
3. DC Cable
4. 7.2V Lithium Battery

Font View

1. 5.5″ Capacitive Touch Screen
2. MIC
3. 4 Indicators
4. Magnetic Card Reader
5. Menu Button
6. Home Button
7. Return Button

Left/Right View

1. Volume Keys
2. Power Key
3. Micro USB Port
4. DC Port
5. IC Card Reader

1. 58mm Thermal Printer
2. Contactless Card Reader

Back View

1. Speaker
2. Camera
3. Battery Compartment Cover

1. SAM card slot
2.  Micro SIM Card Slot
3. TF Card Slot
4. Battery Connector

Operating instructions

1. Before use
   a) Please insert the battery first, and fix the battery cover.
   b) Please charge if the battery has not enough power.
   c) Load the paper roll, and close the printer cover.

2. Power on and off
   a) Press “power” key for 3 seconds, you can power on the POS.
   b) After secure booting, it will display desktop, you can operate the POS.
   c) You can turn oNoff the LCD by quickly press the “Power” key.
   d) When the POS is power on, press “power” key for 3 seconds, it will display the power off menu, follow the menu to power off the POS.

3. System setup
   a) Pull down the status bar at the top of desktop, it will display the notification interface.
   b) Click the menu icon in upper right corner of the screen, it will display the function switch interface.
   C) Click the ‘setup” icon, it will display the setup interface. Please setup the POS if needed.

4. Payment operation
   Please follow the instructions of your payment APP provider.

5. Bank card operation
   a)Please insert the chip card into the smart card slot with the chip end facing up.
   b) Swipe the magnetic stripe card with magnetic stripe facing to screen, you can bi-directional swipe the card.
   c) Tap the contactless card cbse to the card reader area quickly.

Specification

Mastercard Paypass, Visa Paywave
IC Card| IS07816, EMV Level 1 & Level 2
MSR| IS07811, Track 1/2/3, Bi-direction
Slots| 1SAM slot, TF card x 1
Communication| FDD-LTE, TDD-LTE
Audio| Built-in microphone, speaker
USB| Micro USB OTG
Battery| 7.2V, 2600mAh
Charging| 5V 2A adapter, supports USB charging
Dimension| 188 x 85 x 69 mm
Weight| 415g (No printing paper)

All features and specifications are subject to change without notice. Contact wizarPOS website for more details. www.wizarpos.com

Safety Precaution for Use

Environment

| Operating temperature -5t-40t (+23F to 104 V)
---|---
| Operating humidity 5%-95% No condensation
| Storage temperature -20°C-601C (-4’F to 140F)
| Storage Humidity 10%-93% No condensation

Attention

• Do NOT refit the POS, that is illegal to privately refit financial POS.
• User shall bear the risks of installation and usage of third party APPs.
• The system will became slow if too many APPs installed.
• Pleases use dry and dean cloth to clean the POS, Do NOT use chemical.
• Do NOT expose the POS under heavy sunlight for long time.
• Do NOT use sharp and hard objects to touch the screen.
• Do NOT throw the POS, charger or battery as common household garbage. Please support recycle according to local environment rules.
• Please use the original battery and charger, otherwise that may cause product damage or personal injury.
• Do NOT put the battery into fire, otherwise it will cause explosion.
• The battery is forbidden to immerse, the battery can not be used again after entering the water.
• Do NOT short circuit battery, otherwise that will cause personal injury or battery permanent damaged.
• If battery is deformed or in abnormal heat, stop using it and replace it with new battery.
• Replacing with a wrong model battery may cause an expbsion.

Trouble shooting

Cannot connect
the mobile network| ♦ Check whether the function of “data” is open.
♦ Check whether the APN is correct.
♦ Check whether the data service of SIM is activated.
Paper jam| ♦ Reload the paper roll, or check if there is crease on paper roll.
♦ Check if the cover of printer is closed.
♦ Check whether the slot is blocked by the receipt of last transaction .
♦ Check if the print roller is missing.
Display unstable| ♦ The display may be interfered by instability voltage when charging, please reconnect the plug.
No response| ♦ Restart the APP or operation system.
Operation very slow| ♦ Please exit APPs which are not necessary.

WizarPOS Warranty Regulations

Product warranty policy
WizarPOS provide after-sales service according to relative laws. Please read the following warranty terms.

1. Warranty period: one year for POS and charger, and 6 months for battery cell.
2. In warranty period, wizarPOS provide free repair/replace service, if the product has non artificial product failures.
3. It’s recommended to contact your local distributor firstly for supports.
4. Please show product warranty card with true information.

Warranty limitation clause
Situations due to following reasons are not covered under warranty policies. While we can provide charge service.

1. Without our permission, the POS is maintenance by user.
2. The OS of POS is changed by user without permission from WizarPOS.
3. The trouble is caused by the third party APP which is installed by user.
4. Damage due to improper use which like falling, squeeze, hit, soaking, burning…
5. No warranty card, or cannot provide true information in card.
6. Expiry of guarantee period.
7. Caused by other actions which are forbidden by related laws.

Description of Environmental Protection

List of harmful substances in the product and Ingo of environment-friendly use period

This table is made according to requirement of SST 11364.
0 means the harmful substance concentration in the parts is under the limits in GB/T 26572.
x means the harmful substance concentration of one or more homogeneous materials in the parts is exceeded the limits in GB/T 26572.
NOTE: Parts which marked x are compliant to China RoHS Regulation and EU RoHS Directive.
| This is environment-friendly use period logo of the product. This logo means that in this period the product will not leak harmful substances in normal usage.

wizarPOS repair records

After-Sale Service Hotline: 400-608-2601
For more information, please log on to the company’s official website http://www.wizarpos.com

400-608-2601

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