beko WMB91233LW Washing Machine User Manual
- June 13, 2024
- Beko
Table of Contents
- beko WMB91233LW Washing Machine
- Explanation of symbols
- General safety instructions
- Compliance with the WEEE Directive
- Your washing machine
- Technical specifications
- Overview
- Installation
- Electrical connection
- Preparation
- Detergent, softener and other cleaning agents
- Tips for efficient washing
- Special programmes
- Operating the product
- Cancelling the programme
- Maintenance and cleaning
- Troubleshooting
- Guarantee
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
beko WMB91233LW Washing Machine
Please read this user manual first!
Dear Customer
Thank you for preferring a Beko product. We hope that you get the best results
from your product which has been manufactured with high quality and state-of-
the-art technology. Therefore, please read this entire user manual and all
other accompanying documents carefully before using the product and keep it as
a reference for future use. If you hand over the product to someone else, give
the user manual as well. Follow all warnings and information in the user
manual. Remember that this user manual is also applicable to several other
models. Differences between models will be identified in the manual.
Explanation of symbols
Throughout this user manual, the following symbols are used:
Important information or useful hints about usage.
Warning for hazardous situations about life and property.
Warning for electric shock.
The packaging materials of the product are manufactured from recyclable
materials following our National Environment Regulations. Do not dispose of
the packaging materials together with the domestic or other wastes. Take them
to the packaging material collection points designated by the local
authorities. This product was manufactured using the latest technology in
environmentally friendly conditions.
General safety instructions
This section includes security instructions that may help prevent injuries and material damage risks. All kinds of warranties shall be invalid if these instructions are not observed.
Life and property safety
- Never place the product on a carpet-covered floor. Electrical parts will get over-heated since air cannot circulate from under the device. This will cause problems with your product.
- Unplug the product if it is not in use.
- Always have the repairing procedures carried out by the Authorised Service Agent. Manufacturers shall not be held liable for damages that may arise from pro-cedures carried out by unauthorised persons.
- The water supply and draining hoses must be securely fastened and remain un-damaged. Otherwise, a water leak may occur.
- While there is still water inside the product, never open the loading door or remove the filter. Otherwise, risk of flooding and injury from hot water will occur.
- Do not force open the locked loading door. The door can be opened a few minutes after the washing cycle ends. In case of forcing the loading door to open, the door and the lock mechanism may get damaged.
- Use detergents, softeners and supplements suitable for automatic washing ma-chines only.
- Follow the instructions on the label of textiles and the detergent package.
Children’s safety
- This product can be used by children who are at the age of 8 and over and people whose physical, sensory or mental skills are not fully developed or who do not have necessarily required experience and knowledge as long as they are supervised or trained about the safe use of the product and its risks. Children should not play with the device.
- Cleaning and maintenance work should not be performed by children unless they are supervised by someone. Children of less than 3 years should be kept away unless continuously supervised.
- Packaging materials may be dangerous for children. Keep packaging materials in a safe place away from the reach of the children.
- Electrical products are dangerous for children. Keep the children away from the product when it is in use. Do not allow them to play with the product. Use child lock to prevent children from intervening with the product.
- Do not forget to close the loading door when leaving the room where the product is located.
Important instructions for safety and environment
- store all detergents and additives in a safe place away from the reach of the chil-dren by closing the cover of the detergent container or sealing the detergent pac-kage.
Electrical safety
- If the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent. Risk of electric shock!
- This product is designed to resume operating in the event of powering on after a power interruption. If you wish to cancel the programme, see the “Cancelling the pro-gramme” section.
- Plug the product into a grounded outlet protected by a 13 A fuse.
- Do not neglect to have the grounding installation made by a qualified electrician. Our company shall not be liable for any damages that will arise when the product is used without grounding by the local regulations.
- Do not wash the product by spraying or pouring water onto it! Risk of electric shock!
- Never touch the power cable plug with wet hands! Do not grab the power cord to unplug the machine, always unplug it by holding the socket with one hand, and pulling the plug with the other hand.
- The product should be unplugged during installation, maintenance, cleaning and re-pair procedures.
- If the power cable is damaged, it must be replaced by the manufacturer, after-sales service or a similarly qualified person (preferably an electrician) or someone designated by the importer to avoid possible risks.
Hot surface safety
While washing the laundry at high temperatures, the loading door glass will
get hot. Considering this fact, during washing operation keep the children
away from the loading door of the product to prevent them touching it.
Compliance with the WEEE Directive
This product complies with the EU WEEE Directive (2012/19/EU). This pro-duct bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high-quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection centre for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centres.
Compliance with RoHS Directive
The product you have purchased complies with the EU RoHS Directive
(2011/65/EU). It does not contain harmful and prohibited materials specified
in the Directive.
Package information
The packaging materials of the product are manufactured from recyclable
materials by our National Environment Regulations. Do not dispose of the
packaging materials together with the domestic or other wastes. Take them to
the packaging material collection points designated by the local authorities.
Intended use
- This product has been designed for domestic use. It is not for commercial purposes or it should not be used out of its intended use.
- The product must only be used for washing and rinsing of laundry that are marked accordingly.
- The manufacturer waives any responsibility arisen from incorrect usage or transportation.
- The service life of your product is 10 years. During this period, original spare parts will be available to operate the appliance properly.
Your washing machine
Technical specifications
- Complying Commission Delegated Regulation (EU) No 1061/2010
- Supplier name or trademark Beko
- Model name WMB91233LW
- Rated capacity (kg) 9
- Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++
- Annual Energy Consumption (kWh) (1) 218
- Energy consumption of the standard 60°C cotton programme at full load (kWh) 1,255
- Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0,750
- Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0,750
- Power consumption in ‘off-mode’ (W) 0,250
- Power consumption in ‘left-on mode’ (W) 1,000
- Annual Water Consumption (l) (2) 11000
- Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) B
- Maximum spin speed (rpm) 1200
- Remaining moisture Content (%) 53
- Standard cotton programme (3) Cotton Eco 60°C and 40°C
- Programme time of the standard 60°C cotton programme at full load (min) 210
- Programme time of the standard 60°C cotton programme at partial load (min) 180
- Programme time of the standard 40°C cotton programme at partial load (min) 180
- Duration of the left-on mode (min) N/A
- Airborne acoustical noise emissions washing/spinning (dB) 55/71
- Built-in No
- Height (cm) 84
- Width (cm) 60
- Depth (cm) 59
- Net weight (±4 kg.) 75
- Single Water inlet / Double Water inlet Available
- Electrical input (V/Hz) 230 V / 50Hz
- Total current (A) 10
- Total power (W) 2200
- Main model code 928
Energy Consumption is based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load, and the consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used. Water consumption based on 220 standard washing cycles for cotton programmes at 60°C and 40°C at full and partial load. Actual water consumption will depend on how the appliance is used. The “Standard 60°C cotton programme” and the “standard 40°C cotton programme” are the standard washing programmes to which the information in the label and the fiche relates and these programmes are suitable for cleaning normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumption. Technical specifications may be changed without prior notice to improve the quality of the product.
Overview
- Power cable
- Top panel
- Control panel
- Filter cap
- Adjustable feet
- Loading door
- Detergent drawer
- Drain hose
Package Contents
- Power cable
- Drain hose
- Transportation safety bolts
- Mains water inlet hose (One of the following filter types is used for the mains hose connection.)
- Electronical water shut-of
- Mechanical water shut-off
- Standard
- Liquid detergent container
- User Manual
- Blind plug
- Plastic plug group
The number of transportation safety bolts may change depending on the model of your machine. This may be supplied with the machine depending on the model of your machine. This is supplied if your machine is equipped with double water inlet.
Installation
To make the product ready for use, review the information in the user manual and make sure that the electricity, tap water supply and water drainage systems are appropriate. If they are not, call a qualified technician and plumber to have any necessary arrangements carried out. Preparation of the location and electrical, tap water and waste water installations at the place of installation is under the customer’s responsibility. Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
WARNING
Manufacturers shall not be held liable for damages that may arise from
procedures carried out by unauthorised persons.
WARNING
Before installation, visually check if the product has any defects on it.
If so, do not have it installed. Damaged products cause risks for your safety.
Appropriate installation location
- Place the machine on a rigid floor. Do not place it on a long pile rug or similar surfaces.
- The total weight of the washing machine and the dryer -with a full load- when they are placed on top of each other reaches to approx. 180 kilograms. Place the product on a solid and flat floor that has sufficient load-carrying capacity!
- Do not place the product on the power cable.
- Do not install the product at places where the temperature may fall below 0ºC.
- Place the product at least 1 cm away from the edges of other furniture.
Removing packaging reinforcement
Tilt the machine backwards to remove the packaging reinforcement. Remove the
packaging reinforcement by pulling the ribbon.
Removing the transportation locks
WARNING: Do not remove the transportation locks before taking out the
packaging reinforcement.
WARNING: Remove the transportation safety bolts before operating the
washing machine! Otherwise, the product will be damaged.
- Loosen all the bolts with a suitable spanner until they rotate freely (C).
- Remove transportation safety bolts by turning them gently.
- Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel. (P)
Keep the transportation safety bolts in a safe place to reuse when the washing machine needs to be moved again in the future. Never move the product without the transportation safety bolts properly fixed in place!
Connecting water supply
C The water supply pressure required to run the product is between 1 to 10
bars (0.1 – 1 MPa). It is necessary to have 10 – 80 litres of water flowing
from the fully open tap in one minute to have your machine run smoothly.
Attach a pressure-reducing valve if the water pressure is higher. If you are
going to use the double water-inlet product as a single (cold) water-inlet
unit, you must install the supplied stopper to the hot water valve before
operating the product. (This applies to the products supplied with a blind
stopper group.)
WARNING
Models with a single water inlet should not be connected to the hot water
tap. In such a case the laundry will get damaged or the product will switch to
protection mode and will not operate.
WARNING
Do not use old or used water inlet hoses on the new product. It may cause
stains on your laundry.
Connect the special hoses supplied with the product to the water inlets on the product. Blue hose (right) (max. 25 ºC) is for cold water inlet.
WARNING
Ensure that the cold and hot water connections are made correctly when
installing the product. Otherwise, your laundry will come out hot at the end
of the washing process and wear out. Tighten all hose nuts by hand. Never use
atool when tightening the nuts.3. Open the taps completely after making the
hose connection to check for water leaks at the connection points. If any
leaks occur, turn off the tap and remove the nut. Retighten the nut carefully
after checking the seal. To prevent water leakages and damages caused by them,
keep the taps closed when the machine is not in use.
Connecting to the drain
The end of the drain hose must be directly connected to the wastewater
drain or to the washbasin. The drain hose shall be attached to a wall drain,
standpipe or sink siphon connected to the foul water drain, do not connect to
surface
water drains.
WARNING
Your house will be flooded if the hose comes out of its housing during water
discharge. Moreover, there is risk of scalding due to high washing
temperatures! To prevent such situations and to ensure smooth water intake and
discharge of the machine, fix the end of the discharge hose tightly so that it
cannot come out.
-
The hose should be attached to a height of at least 40 cm, and 100 cm at most.
-
In case the hose is elevated after laying it on the floor level or close to the ground (less than 40 cm above the ground), water discharge becomes more difficult and the laundry may come out excessively wet.
-
Therefore, follow the heights described in the figure. To prevent the flow of dirty water back into the machine and to allow for easy discharge, do not immerse the hose end into the dirty water or drive it in the drain more than 15 cm. If it is too long, cut it short.
-
The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the machine. If the length of the hose is too short, use it by adding an original extension hose. Length
of the hose may not be longer than 3.2 m. -
To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak.
Adjusting the feet
WARNING: To ensure that the product operates more silently and vibration-
free, it must stand level and balance on its feet. Balance the machine by
adjusting the feet. Otherwise, the product may move from its place and cause
crushing and vibration problems.
- Loosen the lock nuts on the feet by hand.
- Adjust the feet until the product stands level and balanced.
- Tighten all lock nuts again by hand.
WARNING : Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.
Electrical connection
- Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding by the local regulations.
- Connection must comply with national regulations.
- The power cable plug must be within easy reach after installation.
- If the current value of the fuse or breaker in the house is less than 13 Amps, have a qualified electrician install a 13 Amp fuse.
- The voltage specified in the “Technical specifications” section must be equal to your mains voltage.
- Do not make connections via extension cables or multi-plugs.
WARNING
Damaged power cables must be replaced by the Authorised Service Agents.
Electrical requirements Before you insert the plug into the wall socket make
sure that the voltage and the frequency shown in the rating label corresponds
to your electricity supply. We recommend that this appliance be connected to
the main supply via a suitable switched and fused socket in a readily
accessible position. Tighten all lock nuts again by hand.
WARNING
Do not use any tools to loosen the lock nuts. Otherwise, they will get
damaged.
Electrical requirements
Before you insert the plug into the wall socket make sure that the voltage and
the frequency shown in the rating label corresponds to your electricity
supply. We recommend that this appliance be connected to the mains supply via
a suitable switched and fused socket in a readily accessible position. Tighten
all lock nuts again by hand.
WARNING
Do not use any tools to loosen the lock nuts. Otherwise, they will get
damaged.
WARNING: This appliance must be earthed. If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. Destroy the old plug, which is cut off as a plug with a bared cord could cause a shock hazard if inserted into a socket elsewhere in the house. The moulded plug on this appliance incorporates a 13A fuse. Should the fuse need to be replaced an ASTA-approved BS1362 fuse of the same rating must be used. Do not forget to refit the fuse cover. In the event of losing the fuse cover, the plug must not be used until a replacement fuse cover has been fitted. The colour of the replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are available from any good electrical store.
Important
Fitting a different plug
As the colours of the wires in the mains lead of this appliance may not
correspond with the coloured markings identifying the terminals on your plug,
proceed as follows:
Installation
- Connect the green-yellow or green (earth) wire to the terminal in the plug marked ‘E’ or with the symbol f or coloured green and yellow or green.
- Connect the blue (neutral) wire to the terminal in the plug marked ‘N’ or coloured black.
- Connect the brown (live) wire to the terminal in the plug marked ‘L’ or coloured red. With the alternative plugs, a 13A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.
Transportation of the product
- Unplug the product before transporting it.
- Remove the water drain and water supply connections.
- Drain all water that has remained in the product. See 7.5
- Install transportation safety bolts in the reverse order of removal procedure; see 3.3.
- Never move the product without the transportation safety bolts properly fixed in place!
WARNING
Packaging materials are dangerous to children. Keep packaging materials in a
safe place away from the reach of the children
Preparation
Sorting the laundry
- Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature.
- Always obey the instructions given on the garment tags
Preparation
Preparing laundry for washing
- Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons will damage the machine. Remove the metal pieces or wash the clothes by putting them in a laundry bag or pillowcase.
- Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush. Such objects may damage the product, especially the glass door or cause noise problems.
- Put small-size clothes such as infant’s socks and nylon stockings in a laundry bag or pillow case.
- Place curtains in without compressing them. Remove curtain attachment items.
- Fasten zippers, sew loose buttons and mend rips and tears.
- Wash “machine washable” or “hand washable” labelled products only with an appropriate programme.
- Do not wash colours and whites together. New, dark-coloured cottons release a lot of dye. Wash them separately.
- Tough stains must be treated properly before washing. If unsure, check with a dry cleaner.
- Use only dyes/colour changers and limescale removers suitable for machine wash. Always follow the instructions on the package.
- Wash trousers and delicate laundry turned inside out.
- Keep laundry items made of Angora wool in the freezer for a few hours before washing. This will reduce pilling.
- Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must be shaken off before placing into the machine. Such dusts and powders on the laundry may build up on the inner parts of the machine in time and can cause damage.
Things to be done for energy-saving
The following information will help you use the product in an ecological and
energy-efficient manner.
- Operate the product in the highest capacity allowed by the programme you have selected, but do not overload; see, “Programme and consumption table”.
- Always follow the instructions on the detergent packaging.
- Wash slightly soiled laundry at low 0temperatures.
- Use faster programs for small quantities of lightly soiled laundry.
- Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.
- If you plan to dry your laundry in a dryer, select the highest spin speed recommended during washing process.
- Do not use detergent over the amount recommended on the detergent package.
Initial use
Before starting to use the product, make sure that all preparations are made
in accordance with the instructions in sections “Important safety
instructions” and “Installation”. To prepare the product for washing laundry,
perform first operation in Drum Cleaning programme. If your product is not
equipped with Drum Cleaning program, perform the Initial Use procedure in
accordance with the methods described under “7.2 Cleaning the loading door and
the drum” section of the user manual. Use an anti-limescale suitable for the
washing machines. C Some water might have remained in the product due to the
quality control processes in the production. It is not harmful for the
product.
Correct load capacity
The maximum load capacity depends on the type of laundry, the degree of
soiling and the washing programme desired. The machine automatically adjusts
the amount of water according to the weight of the loaded laundry.
WARNING
Follow the information in the “Programme and Consumption table”. When
overloaded, the machine’s washing performance will drop. Moreover, noise and
vibration problems may occur
Laundry type Weight (g)
- Bathrobe 1200
- Napkin 100
- Duvet cover 700
- Bed Sheet 500
- Pillowcase 200
- Tablecloth 250
- Towel 200
- Hand towel 100
- Evening gown 200
- Underclothing 100
- Men’s overalls 600
- Men’s shirt 200
- Men’s pyjamas 500
- Blouses 100
Loading the laundry
- Open the loading door.
- Place laundry items loosely into the machine.
- Push the loading door to close until you hear a locking sound. Ensure that no items are caught in the door.
- The loading door is locked while a program is running.
- The door can only be opened a while after the programme comes to an end.
WARNING
In case of misplacing the laundry, noise and vibration problems may occur in
the machine.
Using detergent and softener
When using detergent, softener, starch, fabric dye, bleach or limescale
remover read the manufacturer’s instructions on the package carefully and
follow the suggested dosage values. Use a measuring cup if available.
Detergent Drawer
The detergent drawer is composed of three compartments:
- (1) for prewash
- (2) for main wash
- (3) for softener
- (*) in addition, there is siphon piece in the softener compartment.
Detergent, softener and other cleaning agents
- Add detergent and softener before starting the washing programme.
- Never leave the detergent drawer open while the washing programme is running!
- When using a program without prewash, do not put any detergent into the prewash compartment (compartment nr. “1”).
- In a programme with prewash, do not put liquid detergent into the prewash compartment (compartment nr. “1”).
- Do not select a programme with prewash if you are using a detergent bag or dispensing ball. Place the detergent bag or the dispensing ball directly among the laundry in the machine.
- If you are using liquid detergent, do not forget to place the liquid detergent cup into the main wash compartment (compartment nr. “2”).
- Choosing the detergent type The type of detergent to be used depends on the type and colour of the fabric.
- Use different detergents for coloured and white laundry.
- Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) used solely for delicate clothes.
- When washing dark-coloured clothes and quilts, it is recommended to use liquid detergent.
- Wash woollens with a special detergent made specifically for woollens.
- WARNING : Use only detergents manufactured specifically for washing machines.
WARNING
Do not use Powdered Soap.
Adjusting detergent amount
The amount of washing detergent to be used depends on the amount of laundry,
the degree of soiling and water hardness.
- Do not use amounts exceeding the dosage quantities recommended on the detergent package to avoid problems of excessive foam, poor rinsing, financial savings and finally, environmental protection.
- Use less detergent for small amounts or lightly soiled clothes.
Using softeners
Pour the softener into the softener compartment of the detergent drawer.
- Do not exceed the (>max<) level marking in the softener compartment.
- If the softener has lost its fluidity, dilute it with water before putting it in the detergent drawer.
Using liquid detergents
- If the product contains a liquid detergent cup
- Make sure that you have placed the liquid detergent cup in compartment nr. “2”.
- If the liquid detergent has lost its fluidity, dilute it with water before putting in the detergent cup.
- If the product does not contain a liquid detergent cup:
- Do not use liquid detergent for the prewash in a programme with prewash.
- Liquid detergent stains your clothes when used with the Delayed Start function. If you are going to use the Delayed Start function, do not use liquid detergent.
Using gel and tablet detergent
- Apply the following instructions when using tablets, gel and similar detergents.
- If the gel detergent thickness is fluidal and your machine does not contain a special liquid detergent cup, put the gel detergent into the main wash detergent compartment during the first water intake.
- If your machine contains a liquid detergent cup, fill the detergent into this cup before starting the
- If the gel detergent thickness is not fluidal or in the shape of a liquid tablet, put it directly into the drum before washing.
- Put tablet detergents into the main wash compartment (compartment nr. “2”) or directly into the drum before washing.
- Tablet detergents may leave residues in the detergent compartment. If you encounter such a case, place the tablet detergent between the laundry, close to the lower part of the drum in future washings.
- Use the tablet or gel detergent without selecting the prewash function.
Using starch
- Add liquid starch, powder starch or the fabric dye into the softener compartment.
- Do not use softener and starch together in a washing cycle.
- Wipe the inside of the machine with a damp and clean cloth after using starch. Using bleaches
- Select a programme with prewash and add the bleaching agent at the beginning of the prewash. Do not put detergent in the prewash compartment.
- As an alternative application, select a program with extra rinse and add the bleaching agent while the machine is taking water from the detergent compartment during first rinsing step.
- Do not use bleaching agents and detergents by mixing them.
- Use just a small amount (approx. 50 ml) of bleaching agent and rinse the clothes very well as it causes skin irritation. Do not pour the bleaching agent onto the clothes and do not use it for coloured clothes.
- When using oxygen-based bleaches, select a program that washes at a lower temperature.
- Oxygen-based bleaches can be used together with detergents; however, if its thickness is not the same as the detergent, put the detergent first into compartment nr. “2” in the detergent drawer and wait until the detergent flows while the machine is taking in water. Add the bleaching agent from the same compartment while the machine is still taking in water.
Using limescale remover
When required, use limescale removers manufactured specifically for washing
machines only.
Tips for efficient washing
Operating the product
Control panel
- Programme Selection knob (Uppermost position On / Off)
- Display
- Delayed Start button
- Programme Follow-up indicator
- Start / Pause button
- Auxiliary Function buttons
- Spin Speed Adjustment button
- Temperature Adjustment button
Preparing the machine
- Make sure that the hoses are connected tightly.
- Plug in your machine.
- Turn the tap on completely.
- Place the laundry in the machine.
- Add detergent and fabric softener.
Programme selection
- Select the programme suitable for the type, quantity and soiling degree of the laundry by the “Programme and consumption table” and the temperature table below. Select the desired programme with the Programme Selection button.
- Programmes are limited to the highest spin speed appropriate for that particular type of fabric.
- When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.
- Always select the lowest required temperature. Higher temperature means higher power consumption.
- For further programme details, see “Programme and consumption table”
90˚C
Heavily soiled white cottons and linens. (coffee table covers, table
cloths, towels, bed sheets, etc.)
60˚C
Normally soiled, coloured, fade-proof linens, cottons or synthetic clothes
(shirt, nightgown, pyjamas, etc.) and lightly soiled white linens (underwear,
etc.)
40˚C- 30˚CCold
Blended laundry including delicate textiles (veil curtains, etc.), synthetics
and woollens.
Main programmes
Depending on the type of fabric, use the following main programs.
Cotton
Use this program for your cotton laundry (such as bed sheets, duvet and
pillowcase sets, towels, bathrobes, underwear, etc.). Your laundry will be
washed with vigorous washing action for a longer washing cycle.
Synthetics
Use this programme to wash your synthetic clothes (shirts, blouses,
synthetic/cotton blends, etc.). It washes with a gentle action and has a
shorter washing cycle compared to theCottons programme. For curtains and
tulle, use the Synthetic 40˚C programme with prewash and anti-creasing
functions selected. As their meshed texture causes excessive foaming, wash the
veils/tulle by putting little amount of detergent into the main wash
compartment. Do not put detergent in the prewash compartment.
Woollens
Use this program to wash your woollen clothes. Select the appropriate
temperature complying with the tags of your clothes. Use appropriate
detergents for woollens.
Additional programmes
For special cases, additional programs are available in the machine. C
Additional programmes may differ according to the model of the machine.
Cottons Eco
You may wash your normally soiled durable cotton and linen laundry in this
programme with the highest energy and water saving compared to all other wash
programmes suitable for cottons. Actual water the temperature may differ from
the declared cycle temperature. Programme duration may automatically be
shortened during later stages of the programme if you wash less amount (e.g. ½
capacity or less) of laundry. In this case energy and water consumption will
be further decreased giving you the opportunity for a more economical wash.
This feature is available for certain models having remaining time display.
baby clothing
Use this program to wash baby laundry, and the laundry that belongs to
allergic persons. Longer heating time and an additional rinsing step provide a
higher level of hygiene.
Delicates
Use this programme to wash your delicate clothes. It washes with a gentle
action without any interim spin compared to the Synthetics programme.
Hand Wash 20
Use this programme to wash your woollen/ delicate clothes that bear “not
machine washable” tags and for which hand wash is recommended. It washes
laundry with a very gentle washing action to not to damage clothes.
Use this programme to quickly wash your little amount of lightly soiled cotton
clothes.
Super Short
Use this programme to wash your little amount of lightly soiled cotton clothes
in a short time.
Dark Care
Use this programme to wash your dark-coloured laundry, or the coloured laundry
that you do not want them get faded. Washing is performed with less mechanical
movements at low temperature. It is recommended to use liquid detergent or
wool shampoo for dark coloured laundry.
Mixed Fabrics
Use this programme to wash your cotton and synthetic clothes together without
sorting them.
Sports Use this programme to wash your garments that are worn for a short time such as sportswear. It is suitable for washing little amount of cotton / synthetic blended garments.
Duvet
Use this programme to wash your fiber duvets that bear “machine washable” tag.
Make sure that you have loaded the duvet correctly in order not to damage the
machine and the duvet. Remove the duvet cover before loading the duvet into
the machine. Fold the duvet into two and load it into the machine. Load the
duvet into the machine paying attention to place it in a way that it will not
contact the bellow. Do not load more than 1 double fibre duvet (200 x 200 cm).
Do not wash your duvets, pillows, etc. that contain cotton in the machine.
WARNING
Do not wash the items apart from duvets such as carpets, rugs, etc. in the
machine. Permanent damage occurs in the machine.
Special programmes
For specific applications, select any of the following programs.
Rinse
Use this programme when you want to rinse or starch separately.
Spin+Drain
Use this programme to apply an additional spin cycle for your laundry or to
drain the water in the machine. Before selecting this programme, select the
desired spin speed and press Start / Pause button. First, the machine will
drain the water inside of it. Then, it will spin the laundry with the set spin
speed and drain the water coming out of them. If you wish to drain only the
water without spinning your laundry, select the Pump+Spin programme and then
select the No Spin function with the help of Spin Speed Adjustment button.
Press Start / Pause button. Use a lower spin speed for delicate laundries.
Temperature selection
Whenever a new programme is selected, the maximum temperature for the selected
programme appears on the temperature indicator. To decrease the temperature,
press the Temperature Adjustment button. Temperature will decrease gradually.
If the programme has not reached the heating step, you can change the
temperature without switching the machine to Pause mode.
Spin speed selection
Whenever a new programme is selected, the recommended spin speed of the
selected programme is displayed on the spin speed indicator. To decrease the
spin speed, press the Spin Speed Adjustment button. Spin speed decreases
gradually.Then, depending on the model of the product, “Rinse Hold” and “No
Spin” options appear on the display. See “Auxiliary function selection”
section for explanations of these options.
Rinse Hold
If you are not going to unload your clothes immediately after the programme
completes, you may use rinse hold function to keep your laundry in the final
rinsing water in order to prevent them from getting wrinkled when there is no
water in the machine. Press Start / Pause button after this process if you
want to drain the water without spinning your laundry. Programme will resume
and completed after draining the water. If you want to spin the laundry held
in water,
adjust the Spin Speed and press Start / Pause button. The programme resumes.
Water is drained, laundry is spun and the programme is completed. If the
program has not reached the spinning step, you can change the speed without
switching the machine to Pause mode.
Operating the product
Programme and consumption table
Selectable
Automatically selected, no cancelling. Energy Label programme (EN 60456 Ed.3)
If the maximum spin speed of the machine is lower then this value, you can
only select up to the maximum spin speed. See the programme description for
maximum load. Cotton eco 40°C and Cotton eco 60°C are standard cycles.” These
cycles are known as ‘40°C cotton standard cycle’ and ‘60°C cotton standard
cycle’ and are indicated with the symbols on the panel. You can see the
washing time of the programme you have selected on the display of the machine.
Normally, small differences may occur between the time shown on the display
and the real washing time. The remaining moisture content values may differ
according to the selected spin speed.
The auxiliary functions in the table may vary according to the model of your machine. Water and power consumption may vary subject to changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. You can see the washing time of the programme you have selected on the display of the machine. It is normal that small differences may occur between the time shown on the display and the real washing time. “Selectability of auxiliary functions might be changed by the manufacturer. New selectabilities might be added or existing ones might be removed.” “The spin speed of your machine may vary among the programmes, however, this speed cannot exceed the max. spin speed of your machine.”
Auxiliary function selection
Select the desired auxiliary functions before starting the programme.
Furthermore, you may also select or cancel auxiliary functions that are
suitable to the running programme without pressing the Start / Pause button
when the machine is operating. For this, the machine must be in a step before
the auxiliary function you are going to select or cancel. If the auxiliary
function cannot be selected or cancelled, light of the relevant auxiliary
function will blink 3 times to warn the user.
Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be cancelled and the second auxiliary function selection will remain active. For example, if you want to select Quick Wash after you have selected the Prewash, Prewash will be cancelled and Quick Wash will remain active. An auxiliary function that is not compatible with the programme cannot be selected. (See “Programme and consumption table”) Auxiliary Function buttons may vary according to the model of the machine.
Prewash
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash
will save energy, water, detergent and time. Prewash without detergent is
recommended for tulle and curtains.
Quicker Wash
This function can be used in Cottons and Synthetics programs. It decreases the
washing times and also the number of rinsing steps for lightly soiled laundry.
When you select this function, load your machine with half of the maximum
laundry specified in the program table
Extra Rinse
This function enables the machine to make another rinsing in addition to the
one already made after the main wash. Thus, the risk for sensitive skins
(babies, allergic skins, etc.) to be effected by the minimal detergent
remnants on the laundry can be reduced.
Delayed Start
With the Delayed Start function the startup of the programme may be delayed up
to 19 hours. Delayed start time can be increased by increments of 1 hour.Do
not use liquid detergents when you set Delayed Start! There is the risk of
staining of the clothes.
- Open the loading door, place the laundry and put detergent, etc.
- Select the washing programme, temperature, spin speed and, if required, the auxiliary functions.
- Set the desired time by pressing the Delayed Start button.
- Press Start / Pause button. The delayed start time you have set is displayed. The delayed start countdown starts.symbol next to the delayed start time moves up and down on the display.
- Additional laundry may be loaded during the delayed start period. the selected program will be displayed. symbol will disappear and the selected programme will start. Changing the Delayed Start period
- If you want to change the time during count down
- Press Delayed Start button. Time will increase by 1 hour each time you press the button.
If you want to decrease the delayed start time, press the Delayed Start button repeatedly until the desired delayed start time appears on the display. Cancelling the Delayed Start function If you want to cancel the delayed start countdown and start the programme immediately:
- Set the Delayed Start period to zero or turn the Programme Selection knob to any programme. Thus, Delayed Start function will be cancelled. The End/Cancel light flashes continuously.
- Then, select the programme you want to run again.
- Press Start / Pause button to start the programme.
Starting the programme
- Press Start / Pause button to start the program. Programme follow-up light showing the startup of the programme will turn on.
- If no programme is started or no key is pressed within 1 minute during programme selection process, the machine will switch to Pause mode and the illumination level of the temperature, speed and loading door indicator lights will decrease.
- Other indicator lights and indicators will turn off.
- Once the Programme Selection knob is rotated or any button is pressed, indicator lights and indicators will turn on again.
Child Lock
Use Child Lock function to prevent children from tampering with the machine.
Thus you can avoid any changes in a running programme. If the Programme
Selection knob is turned when the Child Lock is active, “Con” appears on the
display. The Child Lock does not allow any change in the programmes and the
selected temperature, speed and auxiliary functions. if another programme is
selected with the Programme Selection knob while the Child Lock is active,
previously selected programme will continue running.
To activate the Child Lock
Press and hold 1st and 2nd Auxiliary Function buttons for 3 seconds. The
lights on the 1st and 2nd Auxiliary Function buttons will flash, and “C03”,
“C02”, “C01” will appear on the display respectively while you keep the
buttons pressed for 3 seconds. Then, “Con” will appear on the display
indicating that the Child Lock is activated. If you press any button or turn
the Programme Selection knob when the Child Lock is active, same phrase will
appear on the display. The lights on the 1st and 2nd auxiliary function
buttons that are used to deactivate the Child Lock will blink 3 times.
To deactivate the Child Lock
Press and hold 1st and 2nd auxiliary function buttons for 3 seconds while any
programme is running. The lights on the 1st and 2nd Auxiliary Function buttons
will flash, and “C03”, “C02”, “C01” will appear on the display respectively
while you keep the buttons pressed for 3 seconds. Then, “COFF” will appear on
the display indicating that the Child Lock is deactivated In addition to the
method above, to deactivate the Child Lock, switch the Programme Selection
knob to On / Off position when no programme is running, and select another
programme. Child Lock is not deactivated after power failures or when the
machine is unplugged.
Progress of the programme
Progress of a running programme can be followed from the Programme Follow-up
indicator. At the beginning of every programme step, the relevant indicator
light will turn on and light of the completed step will turn off. You can
change the auxiliary functions, speed and temperature settings without
stopping the programme flow while the programme is running. To do this, the
change you are going to make must be in a step after the running programme
step. If the change is not compatible, relevant lights will flash for 3 times.
If the machine does not pass to the spinning step, Rinse Hold function might
be active or the automatic unbalanced load detection system might be activated
due to the unbalanced distribution of the laundry in the machine.
Loading door lock
There is a locking system on the loading door of the machine that prevents
opening of the door in cases when the water level is unsuitable. Loading door
light will start flashing when the machine is switched to Pause mode. Machine
checks the level of the water inside. If the level is suitable, Loading Door
light illuminates steadily within 1-2 minutes and the loading door can be
opened. If the level is unsuitable, Loading Door light turns off and the
loading door cannot be opened. If you are obliged to open the Loading Door
while the Loading Door light is off, you have to cancel the current programme;
see “Cancelling the programme”.
Changing the selections after the programme has started
Switching the machine to pause mode Press the Start / Pause button to switch
the machine to pause mode while a programme is running. The light of the step
which the machine is in starts flashing in the Programme Follow-up indicator
to show that the machine has been switched to the pause mode. Also, when the
loading door is ready to be opened, Loading Door light will also illuminate
continuously in addition to the programme step light.
Changing the speed and temperature settings for auxiliary functions Depending on the step the program has reached, you may cancel or activate the auxiliary functions; see, “Auxiliary function selection”. You may also change the speed and temperature settings; see, “Spin speed selection” and “Temperature selection”. C If no change is allowed, the relevant light will flash for 3 times.
Adding or taking out laundry
- Press the Start / Pause button to switch the machine to pause mode. The programme follow-up light of the relevant step during which the machine was switched into the pause mode will flash.
- Wait until the Loading Door can be opened
- Open the Loading Door and add or take out the laundry.
- Close the Loading Door.
- Make changes in auxiliary functions, temperature and speed settings if necessary.
- Press Start / Pause button to start the machine.
Cancelling the programme
To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. End / Cancel light will flash continuously to notify that the programme has been cancelled. Pump function is activated for 1-2 minutes regardless of the programme step, and whether there is water in the machine or not. After this period, your machine will be ready to start with the first step of the new programme. Depending on the step where the programme was cancelled in, you may have to put detergent and softener again for the programme you have selected anew.
End of programme
- “End” appears on the display at the end of the programme. Wait until the loading door light illuminates steadily.
- Press On / Off button to switch off the machine.
- Take out your laundry and close the loading door. Your machine is ready for the next washing cycle.
Your machine is equipped with a “Standby Mode ”
In case of not starting any programme or waiting without making any other
operation when the machine is turned on by On/Off button and while it is in
selection step or if no other operation is performed approximately 2 minutes
after the programme you selected has come to an end, your machine will
automatically switch to energy saving mode. Brightness of indicator lights
will decrease. Also, if your product is equipped with a display showing the
programme duration, this display will completely turn off. In case of rotating
the Programme Selection knob or pressing any button, lights and display will
restore to their previous condition. Your selections made while exiting the
energy saving mode may change. Check the appropriateness of your selections
before starting the programme. Readjust if necessary. This is not a fault.
Quick User Guide
Preparing the machine
- Make sure that the hoses are connected tightly.
- Plug in your machine.
- Turn the tap on completely.
- Place the laundry in the machine.
- Add detergent and fabric softener.
Programme selection
Select the programme suitable for the type, quantity and soiling degree of the
laundry in accordance with the „Programme and consumption table“ and the
temperature table below.
Auxiliary function selection
Use the following auxiliary functions according to your daily needs. Select
the desired auxiliary functions before starting the programme. Furthermore,
you may also select or cancel auxiliary functions that are suitable to the
running programme without pressing the Start / Pause button when the machine
is operating. For this, the machine must be in a step before the auxiliary
function you are going to select or cancel. If the auxiliary function cannot
be selected or cancelled, light of the relevant auxiliary function will blink
3 times to warn the user.
Starting the programme
- Press Start / Pause button to start the programme.
- Programme follow-up light showing the startup of the programme will turn on.
- If no programme is started or no key is pressed within 1 minute during programme selection process, the machine will switch to Pause mode and the illumination level of the temperature, speed and loading door indicator lights will decrease. Other indicator lights and indicators will turn off. Once the Programme Selection knob is rotated or any button is pressed, indicator lights and indicators will turn on again.
Cancelling the programme
To cancel the programme, turn the Programme Selection knob to select another
programme. Previous programme will be cancelled. End / Cancel light will flash
continuously to notify that the programme has been cancelled. Your machine
will end the programme when you turn the Programme Selection knob; however, it
does not drain the water inside. When you select and start a new programme,
the newly selected programme will start depending on the step the previous
programme was cancelled in. For example, it may take in additional water or
continue to wash with the water inside. Depending on the step where the
programme was cancelled in, you may have to put detergent and softener again
for the programme you have selected anew.
Maintenance and cleaning
Service life of the product extends and frequently faced problems decrease if cleaned at regular intervals.
Cleaning the detergent drawer
Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as
shown below in order to prevent accumulation of powder detergent in time.
- Press the dotted point on the siphon in the softener compartment and pull towards you until the compartment is removed from the machine.
- If more than normal amount of water and softener mixture starts to gather in the softener compartment, the siphon must be cleaned.
- Wash the detergent drawer and the siphon with plenty of lukewarm water in a washbasin. Wear protective gloves or use an appropriate brush to avoid touching of the residues in the drawer with your skin when cleaning.
- Insert the drawer back into its place after cleaning and make sure that it is seated well. If your detergent drawer is the one indicated in the following figure:
- Lift the rear part of the siphon to remove it as illustrated. After performing the above-mentioned cleaning procedures, replace the siphon back to its seating and push its front section downwards to make sure that the locking tab engages.
- Cleaning the loading door and the drum For products with drum cleaning programme, please see Operating the product – Programmes. For products without drum cleaning, follow the
- below steps to clean the drum: Select Additional Water or Extra Rinse auxiliary functions.
- Use a Cottons programme without pre-wash. Set the temperature to the level recommended on the drum cleaning agent which can be provided from authorised services. Apply this procedure without any laundry in the product. Before starting the programme, put 1 pouch of special drum cleaning agent (if the special agent could not be supplied, put max. 100 g of powder anti-limescale) into the main wash detergent compartment (compartment no. “2”).
- If the anti-limescale is in tablet form, put only one tablet into the main wash compartment no. “2”. Dry the inside of the bellow with a clean piece of cloth after the programme has come to an end.
- Repeat Drum Cleaning process in every 2 months.
- Use an anti-limescale suitable for the washing machines.
After every washing make sure that no foreign substance is left in the drum. If the holes on the bellow shown in the figure are blocked, open the holes using a toothpick. Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel. Never use steel wool or wire wool.
WARNING
Never use sponge or scrub materials. These will damage the painted and
plastic surfaces.
Cleaning the body and control panel
Wipe the body of the machine with soapy water or non-corrosive mild gel
detergents as necessary, and dry with a soft cloth. Use only a soft and damp
cloth to clean the control panel.
Cleaning the water intake filters
There is a filter at the end of each water intake valve at the rear of the
machine and also at the end of each water intake hose where they are connected
to the tap. These filters prevent foreign substances and dirt in the water to
enter the washing machine. Filters should becleaned as they do get dirty.
- Close the taps.
- Remove the nuts of the water intake hoses to access the filters on the water intake valves. Clean them with an appropriate brush. If the filters are too dirty, take them out by means of pliers and clean them.
- Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water.
- Replace the gaskets and filters carefully in their places and tighten the hose nuts by hand.
Draining the remaining water and cleaning the pump filter
The filter system in your machine prevents solid items such as buttons, coins
and fabric fibers clogging the pump impeller during discharge of washing
water. Thus, the water will be discharged without any problem and the service
life of the pump will extend. If the machine fails to drain water, the pump
filter is clogged. Filter must be cleaned whenever it is clogged or in every 3
months. Water must be drained off first to clean the pump filter. In addition,
prior to transporting the machine (e.g., when moving to another house) and in
case of freezing of the water, water may have to be drained completely.
WARNING
Foreign substances left in the pump filter may damage your machine or may
cause noise problem. In order to clean the dirty filter and discharge the
water: Unplug the machine to cut off the supply power.
WARNING
The temperature of the water inside the machine may rise up to 90 ºC. To avoid
burning risk, filter must be cleaned after the water in the machine cools
down. Open the filter cap. If the filter cap is composed of two pieces, press
the tab on the filter cap downwards and pull the piece out towards yourself.
If the filter cap is one piece, pull the cap from both sides at the top to
open.You can remove the filter cover by slightly pushing downwards with a thin
plastic tipped tool, through the gap above the filter cover. Do not use metal
tipped tools to remove the cover. Some of our products have emergency draining
hose and some does not have. Follow the steps below to discharge the water.
Discharging the water when the product has an emergency draining hose:
- Pull the emergency draining hose out from its seat
- Place a large container at the end of the hose. Drain the water into the container by pulling out the plug at the end of the hose. When the container is full, block the inlet of the hose by replacing the plug. After the container is emptied, repeat the above procedure to drain the water in the machine completely.
- When draining of water is finished, close the end by the plug again and fix the hose in its place.
- Turn the pump filter to take it out.
- Clean any residues inside the filter as well as fibres, if any, around the pump impeller region.
- Install the filter.
- If the filter cap is composed of two pieces, close the filter cap by pressing on the tab.
- If it is one piece, place the tabs in the lower part into their places first, and then press the upper part to close.
Troubleshooting
- The programme does not start after closing the door.
- The start / Pause / Cancel button was not pressed. >>> Press the Start / Pause / Cancel button.
- The programme cannot be started or selected.
- The washing machine has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. (See “Cancelling the programme”)
Water in the machine
- Some water might have remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the machine.
- There is water leaking from the bottom of the washing machine.
- Likely problems with the hoses or the pump filter. >>> Be sure the seals of the water inlet hoses are securely fitted. Attach the hose to the tap tightly.
- The pump filter might not be closed fully. >>> Make sure that the pump filter is completely closed.
- The machine does not fill with water.
- The tap is turned off. >>> Open the inlet water taps fully.
- The water inlet hose is bent. >>> Flatten the water inlet hose.
- The water inlet filter is clogged. >>> Clean the water inlet filter.
- The loading door is ajar. >>> Close the Loading Door.
The machine does not drain water
- The water drain hose might be clogged or twisted. >>> Clean or flatten the hose.
- The pump filter is clogged. >>> Clean the pump filter.
The machine vibrates or makes noise
- The machine might be standing unbalanced. >>> Adjust the feet to level the machine.
- A hard substance might have entered into the pump filter. >>> Clean the pump filter.
- Transportation safety bolts are not removed. >>> Remove the transportation safety bolts.
- The laundry quantity in the machine might be too little. >>> Add more laundry to the machine.
- The machine might be overloaded with laundry. >>> Take out some of the laundry from the machine or distribute the load by hand to balance it homogenously in the machine.
- The machine might be leaning on a rigid item. >>> Make sure that the machine is not leaning on anything.
- The machine stopped shortly after the programme started.
- The machine might have stopped temporarily due to low voltage. >>> It will resume running when the voltage is restored to the normal level.
- The machine directly discharges the water it takes in.
- The draining hose might not be at an adequate height. >>> Connect the water draining hose as described in the operation manual.
- No water can be seen in the machine during washing.
- The water level is not visible from outside of the washing machine. This is not a failure. The loading door cannot be opened.
- The door lock is activated because of the water level in the machine. >>> Drain the water by running the Pump or Spin programme.
- The machine is heating up the water or it is at the spinning cycle. >>> Wait until the program completes.
- Child lock is engaged. The door lock will be deactivated a couple of minutes after the programme has come to an end. >>> Wait for a couple of minutes for the deactivation of the door lock.
Washing takes longer time than specified in the manual
- Water pressure is low. >>> Machine waits until taking in adequate amount of water to prevent poor washing quality due to the decreased amount of water. Therefore, the washing time extends.
- Voltage might be low. >>> Washing time is prolonged to avoid poor washing results when the supply voltage is low.
- Input temperature of water might be low. >>> Required time to heat up the water extends in cold seasons. Also, washing time can be lengthened to avoid poor washing results.
- Number of rinses and/or amount of rinse water might have increased. >>> Machine increases the amount of rinse water when good rinsing is needed and adds an extra rinsing step if necessary.
- Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage.
- Use recommended amount of detergent. Programme time does not countdown. (On models with display)(*)
- Timer may stop during water intake. >>> Timer indicator will not countdown until the machine takes in adequate amount of water.
- The machine will wait until there is sufficient amount of water to avoid poor washing results due to lack of water. Timer indicator will resume the countdown after this.
- Timer may stop during heating step. >>> Timer indicator will not countdown until the machine reaches the selected temperature.
- Timer may stop during spinning step. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum. Programme time does not countdown.
- There might be an imbalance of laundry in the machine. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum. Machine does not switch to spinning step.
- There might be an imbalance of laundry in the machine. >>> Automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the drum.
- Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage. >>> Use recommended amount of detergent. Washing performance is poor: Laundry turns grey.
- Insufficient amount of detergent was used over a long period of time. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Washing was made at low temperatures for a long time over a long period of time. >>> Select the proper temperature for the laundry to be washed.
- Insufficient amount of detergent is used with hard waters. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into grey in time.
- It is difficult to eliminate graying once it happens.
- Use the recommended amount of detergent appropriate for water hardness and the laundry.
- Too much detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
Washing performance is poor: Stains persist or the laundry is not whitened
- Insufficient amount of detergent is used. >>> Use recommended amount of detergent appropriate for the laundry.
- Excessive laundry was loaded in. >>> Do not load the machine in excess. Load with amounts recommended in the “Programme and consumption table”.
- Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
- Wrong type of detergent is used. >>> Use original detergent appropriate for the machine.
- Detergent is put in the wrong compartment. >>> Put the detergent in the correct compartment. Do not mix the bleaching agent and the detergent with each other. Washing performance is poor: Oily stains appeared on the laundry.
- Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please see 7.2. Washing performance is poor: Clothes smell unpleasantly.
- Odours and bacteria layers are formed on the drum as a result of continuous washing at lower temperatures and/ or in short programmes.
- Leave the detergent drawer as well as the loading door of the machine ajar after each washing. Thus, a humid environment favorable for bacteria cannot occur in the machine. Colour of the clothes faded.
- Excessive laundry was loaded in. >>> Do not load the machine in excess.
- Detergent in use is damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- A higher temperature is selected. >>> Select the proper programme and temperature according to the type and soiling degree of the laundry. It does not rinse well.
- The amount, brand and storage conditions of the detergent used are inappropriate.
- Use a detergent appropriate for the washing machine and your laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Detergent is put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, machine can take this detergent during rinsing or softener step.
- Put the detergent in the correct compartment.
- Pump filter is clogged. >>> Check the filter.
- Drain hose is folded. >>> Check the drain hose.
- Laundry became stiff after washing.
- Insufficient amount of detergent is used. >>> Using insufficient amount of detergent for the water hardness can cause the laundry to become stiff in time. Use appropriate amount of detergent according to the water hardness.
- Detergent is put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, machine can take this detergent during rinsing or softener step.
- Put the detergent in the correct compartment.
- Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the dispenser with hot water.
- Detergent is put in the wrong compartment. >>> If detergent is put in the prewash compartment although prewash cycle is not selected, machine can take this detergent during rinsing or softener step.
- Wash and clean the dispenser with hot water. Put the detergent in the correct compartment.
- Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the dispenser with hot water.
Detergent residue in the detergent drawer
- Detergent is put in wet drawer. >>> Dry the detergent drawer before putting in detergent.
- Detergent has gotten damp. >>> Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
- Water pressure is low. >>> Check the water pressure.
- The detergent in the main wash compartment got wet while taking in the prewash water. Holes of the detergent compartment are blocked. >>> Check the holes and clean if they are clogged.
- There is a problem with the detergent drawer valves. >>> Call the Authorised Service Agent.
- Detergent might be mixed with the softener. >>> Do not mix the softener with detergent. Wash and clean the dispenser with hot water.
- There is detergent left on the laundry.
- Excessive laundry was loaded in. >>> Do not load the machine in excess.
- Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
- Wrong detergent was used. >>> Select the proper detergent for the laundry to be washed. Too much foam forms in the machine.
- Improper detergents for the washing machine are being used. >>> Use detergents appropriate for the washing machine.
- Excessive amount of detergent is used. >>> Use only sufficient amount of detergent.
- Detergent was stored under improper conditions. >>> Store detergent in a closed and dry location. Do not store in excessively hot places.
- Some meshed laundry such as tulle may foam too much because of their texture. >>> Use smaller amounts of detergent for this type of item.
- Detergent is put in the wrong compartment. >>> Put the detergent in the correct compartment.
- Softener is being taken early. >>> There may be problem in the valves or in the detergent dispenser. Call the Authorised Service Agent. Foam is overflowing from the detergent drawer.
- Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water and pour into the main wash compartment of the detergent drawer.
- Put detergent into the machine suitable for the programmes and maximum loads indicated in the “Programme and consumption table”.
- When you use additional chemicals (stain removers, bleachs and etc), reduce the amount of detergent.
- Laundry remains wet at the end of the programme
- Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage. >>> Use recommended amount of detergent.
- Machine does not switch to spinning step when the laundry is not evenly distributed in the drum to prevent any damage to the machine and to its surrounding environment. Laundry should be rearranged and re-spun.
- Regular drum cleaning is not applied. >>> Clean the drum regularly. For this, please see 7.2.
- WARNING: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorised Service Agent. Never try to repair a nonfunctional product yourself.
ServiceThis Please keep your purchase receipt or other proof of purchase in a
safe place; you will need to have it should the product require attention
under guarantee. You should also complete the details below; it will help us
assist you when requesting service. (The model number is printed on the
Instruction Booklet and the serial number is printed on the Rating Label
affixed to the appliance)
Model No:
Serial No:
Retailer:
Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
Fridges & Freezers 0345 600 4903 or 0845 600 4903
Electric Cookers 0345 600 4902 or 0845 600 4902
Gas
Dual Fuel Cookers 0345 600 4905 or 0845 600 4905
Washing Machines &
Tumble Dryers 0345 600 4906 or 0845 600 4906
Republic of Ireland
All Refrigeration, 01 862 3411
Washing Machines & Dishwashers
Before requesting service please check the trouble-shooting guide in the
Operating Instructions as a charge may be levied where no fault is found even
though your product may still be under guarantee. Service once the
manufacturers guarantee has expired. If you have purchased an extended
guarantee please refer to the instructions contained within the extended
guarantee agreement document. Otherwise please call the appropriate number
above where service can be obtained at a charge. Should you experience any
difficulty in obtaining service please contact the Beko Customer Help Line.
Tel: 0845 600 4911
e-mail: service@beko.co.uk
Guarantee
Washing Machine
Your new Beko product is guaranteed against the cost of breakdown repairs for
twelve months from the date of the original purchase.
What is covered?
Repairs are necessary as a result of faulty materials, defective components or
manufacturing defects.
- The cost of functional replacement parts, but excluding consumable items.
- The labour costs of a Beko-approved repairer to repair.
What is not covered?
- Transit, delivery or accidental damage or misuse and abuse.
- Cabinet or appearance parts, including knobs, flaps, handles or container lids.
- Accessories or consumable items including but not limited to, ice trays, scrapers, utlery baskets, filters and light bulbs.
- Repairs are required as a result of unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.
- Repairs to products used on commercial or non-residential household premises.
- Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).
Important notes
- Your Beko product is designed and built for domestic household use only.
- The guarantee will be void if the product is installed or used in commercial or nonresidential domestic household premises.
- The product must be correctly installed, located and operated in accordance with the instructions contained in the User Instructions Booklet provided.
- Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing Machines, Dishwashers and Electric Cookers
- Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered Gas Installer.
- The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.
- The guarantee is applicable only to new products and is not transferable if the product is resold.
- Beko disclaims any liability for incidental or consequential damages.
- The guarantee does not in anyway diminish your statutory or legal rights.
Should you experience any difficulty in obtaining service please contact the
Beko Customer
Help-Line.
Tel: 0845 600 4911
e-mail: service@beko.co.uk
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>