eufy SECURITY T8210C 2K Video Doorbell User Guide
- June 13, 2024
- eufy SECURITY
Table of Contents
T8210C 2K Video Doorbell
User Guide
Anker Innovations Limited. All rights reserved. eufy Security and eufy Security Logo are trademarks of Anker Innovations Limited, registered in the United States and other countries. All other trademarks are the property of their respective owners.
WHAT’S INCLUDED
For Video Doorbell Installation
For Home Base 2
Installation
Note: Power plug may vary in
different regions.
PRODUCT OVERVIEW
Video Doorbell (Battery Powered)
Front view:
- Motion Sensor
- Microphone
- Camera Lens
- Ambient Light Sensor
- LED Ring
- Doorbell Button
- Speaker
Rear View:
- Micro USB Charging Port
- SYNC/RESET Button
- Power Terminals for Existing Doorbell Wire (Optional)
- Detaching Mechanism
| Operation | How-to |
|---|---|
| Power on | Press and release the SYNC button |
| Add doorbell to HomeBase | Press and hold the SYNC button until you hear a beep |
| Power off the doorbell | Quick-press the SYNC button 5 times in 3 seconds. |
| Reset the doorbell | Press and hold the SYNC button for 10 seconds. |
Video Doorbell (Battery Powered)
- Status LED
- Speaker
- Power port
- USB port
- Ethernet port
- SYNC/ALARM OFF button
- Reset button
HOW THE SYSTEM WORKS
How the System Works
The video doorbell system includes 2 parts. One is the video doorbell at your
door. The other is the Home Base in your house.
The video doorbell detects motion at your porch and allows you to answer the
door anytime and anywhere. The Home Base stores video clips on its built-in
storage. When someone rings the doorbell, people in the house will be
notified. 
STEP 1 CONNECTING THE HOMEBASE
Connect the Home Base 2 to the Internet
- Power on the Home Base 2, then use the ethernet cable provided to connect the Home Base 2 to your home router.
- The LED indicator turns blue (this may take up to 1min) when Homebased 2 is ready for setup.
STEP 2 SETTING UP THE SYSTEM
Download the App and Set up the System Download the eufy Security app from the
App Store (iOS devices) or Google Play (Android devices). Sign up for a eufy
Security account, then follow the onscreen instructions to complete the setup.
STEP 3 DETERMINING THE POWER OPTION
Option 1 – Battery Powered
- If you don’t have existing doorbell wiring at the front door, use the built-in battery. You are free to determine the doorbell position and the mounting is easy and quick.
- When the doorbell battery level is low, you need to detach and charge it.
- If you choose this option, please jump to STEP 4 FINDING A MOUNTING SPOT.
Note: The battery life varies
depending on usage. In most common cases, a doorbell may have up to 10 events
per day and each recording lasts 20 seconds on average. Under this scenario,
the doorbell battery life can last up to 6 months.
Option 2 – Doorbell Wire Powered
- If you have existing and working doorbell wiring at the front door, the doorbell will be powered by the wires constantly. So you don’t need to detach and charge it after installation.
- Since the doorbell is connected to the wires, the mounting position is limited.
- If you choose this option, please jump to Appendix 3 Powering the Doorbell with Doorbell Wires.
STEP 4 FINDING A MOUNTING SPOT
Find a Mounting Spot
Take the video doorbell to your front door and check the live view on the App
at the same time. Find a location where you can get the desired field of view.
Consider the below factors:
- Check if you can reuse the existing holes and anchors on the wall or door frame.
- If you want to place the doorbell close to a side wall, make sure the wall doesn’t show up in the field of view. Otherwise IR light will be reflected and night vision will become blurry.
- If you are drilling the mounting holes for the first time, the recommended mounting height is 48″ / 1.2 m from the ground.
- Use the 15° mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side.
Place the Screw Hole Positioning Card against the wall to mark the
position.
STEP 5 MOUNTING THE
BRACKET
Mount the Doorbell on a Wooden Surface
If you’re mounting the doorbell on a wooden surface, you don’t need to pre-
drill pilot holes. Use the provided screws to secure the Mounting Bracket on
the wall, The Screw Hole Positioning Card indicates the position of the screw
holes.
What is required: Screwdriver, Mounting Bracket, 15° Mounting Wedge
(Optional), Screw Packs
Mount the Doorbell on Surfaces Made
Out of Hard Materials
- If you’re mounting the doorbell on a surface made out of hard materials, like brick, concrete, stucco, drill 2 holes through the Screw Hole Positioning Card with a 15/64”(6mm) drill bit.
- Insert the provided anchors, and then use the provided long screws to secure the Mounting Bracket on the wall.
What is required: Power Drill, 15/64”(6 mm) Drill Bit, Mounting Bracket, 15° Mounting Wedge (Optional), Screw Packs
STEP 6 MOUNTING THE DOORBELL
Mount the Doorbell
Align the doorbell on top and then snap it on the bottom. Press it down until it clicks into place.
You’re all set!
If you want to detach the doorbell or recharge it, please refer to the following sections.
APPENDIX 1 DETACHING THE DOORBELL
Detach the Doorbell- Use the doorbell detaching pin provided if you wish to detach the doorbell from the Mounting Bracket.
- Press and hold the hole on the bottom of the doorbell and then lift its bottom to take it off.
What is required: Doorbell Detaching Pin 
APPENDIX 2 RECHARGING THE DOORBELL
Recharge the Doorbell
| LED indication | Charging: Solid orange |
|---|
Fully charged: Solid cyan
Charging time| 6 hours from 0% to 100%
APPENDIX 3 POWERING THE DOORBELL WITH EXISTING DOORBELL WIRES
3.1 Verify whether the doorbell wires are working
- Ring the existing doorbell to check if it is working. If the doorbell doesn’t ring, your doorbell wires may be defective. Power the doorbell on its own battery or consult an electrician to fix the wires.
- Shut off power at the breaker. Turn the lights on / off in your home to make sure the electricity in your house is properly shut off.
Always be careful when handling wires. If you’re not comfortable installing it
yourself, have a qualified electrician do it.
3.2 Detach the Existing Doorbell Button
If you already have existing doorbell wiring:
- Remove the existing doorbell button with a Phillips-Head screwdriver (not provided).
- Pull the two wires out carefully when removing the existing doorbell. Straighten the wire ends if necessary.
What is required: Philips-Head Screwdriver
3.3 Find a Mounting Spot
-
Determine the mounting position of the doorbell. Consider the below factors:
① Check if you can reuse the existing holes and anchors on the wall or door frame.
② If you are drilling the mounting holes for the first time, the recommended mounting height is 48″ / 1.2 m from the ground.
③ Use the 15° mounting wedge as a supplementary mounting bracket if you wish to see more on a specific side.
-
Place the Screw Hole Positioning Card against the wall to mark the position
3.4 Mount the Bracket
If you’re mounting the doorbell on a wooden surface, you don’t need to pre-
drill pilot holes. Use the provided screws to secure the Mounting Bracket on
the wall. The Screw Hole Positioning Card indicates the position of the screw
holes.
What is required: Power Drill, Mounting Bracket, 15° Mounting Wedge
(Optional), Screw Packs
If you’re mounting the doorbell on a
surface made out of hard materials, like brick, concrete, stucco:
① Drill 2 holes through the Screw Hole Positioning Card with 15/64”(6mm) drill
bit.
② Insert the provided anchors, and then use the provided long screws to secure
the Mounting Bracket on the wall.
What is required: Power Drill, 15/64”(6mm) Drill Bit, Mounting Bracket, 15°
Mounting Wedge (Optional), Screw Packs
3.5 Connect the Doorbell Wires to the Doorbell
Connect the wires to the terminals at the back of the doorbell, then tighten the terminal screws. Wire can connect to any terminal.
What is required: Wires and Wire Nuts (Optional), Video Doorbell, Philips-head Screwdriver
Note:- To prevent short-circuit, make sure the wires are not touching each other after connecting them to the terminals.
- If the wires are too short, use the extension wires and wire nuts provided to make them longer. Use electrical wiring tape instead if there is no more space on the wall for wire nuts.
3.6 Mount the Doorbell on the Bracket
Align the doorbell on top and then snap it on the bottom. 3.7 Restore
Power
Switch the master circuit breaker back to ON. You’re all set!
If you want to detach the doorbell or recharge it, please refer to the
corresponding sections.
NOTICE
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible or compliance could void the user’s authority to operate the
equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: (1) Reorient or
relocate the receiving antenna. (2) Increase the separation between the
equipment and receiver. (3) Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. (4) Consult the dealer
or an experienced radio/TV technician for help. FCC Radio Frequency Exposure
Statement The device has been evaluated to meet general RF exposure
requirements. The device can be used in fixed/mobile exposure condition. The
min separation distance is 20cm.
Notice: Shielded cables All connections to other computing devices must be
made using shielded cables to maintain compliance with FCC regulations. The
following importer is the responsible party: Company Name: POWER MOBILE LIFE,
LLC
Address: 10900 NE 8th St, Ste 501, Bellevue WA 98004
Telephone:1-800-988-7973
IC Statement
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.”
IC RF Statement
When using the product, maintain a distance of 20cm from the body to ensure
compliance with RF exposure requirements.
This product complies with the radio interference requirements of the European
Community
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance
with the essential requirements and other relevant provisions of Directive
2014/53/EU. For the declaration of conformity, visit the website:
https://uk.eufylife.com.
** This product complies with the radio interference requirements of the
United Kingdom
Declaration of Conformity
Hereby, Anker Innovations Limited declares that this device is in compliance
with Radio Equipment Regulations 2017(SI 2017/1206). The full text of the UK
declaration of conformity is available at the following internet address:
https://uk.eufylife.com. Do not use the Device in the environment at too
high or too low temperature, never expose the Device under strong sunshine or
too wet environment. T8210C: The suitable temperature for the device and
accessories is -20°C to 50°C (charging temperature 0 ℃ to 45 ℃) T8010X: The
suitable temperature for the device and accessories is -10°C to 45°C. It is
recommended to supply the device in an environment with a temperature that
ranges from 5°C~25°C. When supplying, please place the device in an
environment that has a normal room temperature and good ventilation.
The adapter shall be installed near the equipment and shall be easily
accessible. Please ensure you use only the adapter offered by the
manufacturer. Using an unauthorized adapter may be dangerous and violate the
Terms of Use and product warranty.
This adapter is for indoor use only. The adapter type is KA2401A-1202000DE,
rated output voltage/current is 12Vdc/2A. The plug considered as disconnect
device of adapter.
RF exposure information
The Maximum Permissible Exposure (MPE) level has been calculated based on a
distance of d=20 cm between the device and the human body. To maintain
compliance with RF exposure requirement, use product that maintain a 20cm
distance between the device and human body.
Frequency bands and power as below:**
| Function | Bands | Operation Frequency | Max. Power |
|---|---|---|---|
| SUB-1G (T8010X) | SUB-1G | 866-866.8MHz | EIRP 5.24 dBm |
| Wi-Fi (T8010X) | 2.4GHz | 2412-2472MHz | EIRP 18.40 dBm |
| Wi-Fi (T8210C) | 2.4GHz | 2412-2472MHz | EIRP 19.98 dBm |
The following importer is the responsible party (contract for EU matters):
Anker Innovations Deutschland GmbH I Georg-Muche-Strasse 3, 80807 Munich,
Germany
The following importer is the responsible party (contract for UK matters):
Anker Technology (UK) Limited I GNR8, 49 Clarendon Road, Watford,
Hertfordshire, WD17 1HP, United Kingdom
Warning
- replacement of a battery with an incorrect type that can defeat a safeguard; – disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
- leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas; and
- a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
This product is designed and manufactured with high quality materials and
components, which can be recycled and reused.
This symbol means the product must not be discarded as household waste, and
should be delivered to an appropriate collection facility for recycling.
Proper disposal and recycling helps protect natural resources, human health
and the environment. For more information on disposal and recycling of this
product, contact your local municipality, disposal service, or the shop where
you bought this product.
Customer Service
12-month limited warranty
(US) +1 800-988-7973
(UK) +44 (0) 1604 936200
(AU) +61 3 8331 4800
(Egypt) +20 8000000826
(UAE) +971 8000320817
(Kuwait) +965 22069086
(Saudi Arabia) +966 8008500030
(Middle East & Africa) +971 42428633
support@eufylife.com
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok,
Kowloon, Hong Kong
@EufyOfficial @EufyOfficial @EufyOfficial