ASUS RX 580 Graphics Card Installation Guide

: June 4, 2024
: Asus

Table of Contents

RX 580 Graphics Card
Notices
Safety information
About this guide
Support CD information
VGA drivers
ASUS GPU Tweak utility
Other information
Appendix: Basic troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Graphics Card
Drivers and Utilities
Installation Guide
RX 580

RX 580 Graphics Card

Copyright © 2012 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified, or altered, unless such repair, modification, or alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS, AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies. They are used only for identification or explanation and to the owner’s benefit, without intent to infringe.

Notices

Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference
This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to protect reasonably against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Suppose this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. In that case, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for the connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Canadian Department of Communication Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian CAN ICES-3(B)/ NMB-3(B).
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products on the ASUS REACH website at http://green.asus.com/english/REACH.htm.

Macrovision Corporation Product Notice
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.

Safety information

Electrical safety

When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
Make sure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation safety

Before installing devices on your motherboard, carefully read all the manuals that came with the package.
Before using the product, make sure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets, and circuitry.
Avoid dust, humidity, and extreme temperature. Do not place the product in any area where it may be exposed to moisture.
Place the product on a stable surface.
If you encounter technical problems with the product, contact a qualified service technician or your retailer.

About this guide

Conventions used in this guide
To make sure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

WARNING : Information to prevent injury to yourself when completing a task.
CAUTION : Information to prevent damage to the components when completing a task.
IMPORTANT : Information that you MUST follow to complete a task.
NOTE : Useful tips and additional information for completing a task.

Where to find more information
Refer to the following sources for additional information and for product and software updates.

ASUS Websites
The ASUS websites worldwide provide updated information on ASUS hardware and software products. The ASUS websites are listed in the ASUS Contact Information on the inside front cover of this installation guide.
Optional Documentation
Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

Support CD information

The support CD contains the drivers and utilities for your VGA card. Click the icons on the support CD’s main menu to install software, obtain ASUS contact information, browse CD contents, or view the Read Me file.

The screens in this manual are for reference only and may not exactly match what you see on your screen.
The device driver and utility in the support CD apply only to specific ASUS VGA card models.
You may need administrator rights to install the drivers and utilities. See your Windows ®XP/Vista/7/8/8.1 documentation for details.
The contents of the support CD are subject to change at any time without notice. Visit the ASUS website at www.asus.com for updates.

Insert the CD into your computer’s optical drive. If Autorun is enabled, the Main Menu launches automatically. ASUS RX 580 Graphics
Card

If Autorun is NOT enabled on your computer, browse the contents of the support CD to locate the file UI.exe. Double-click the UI.exe to run the support CD installation program.

VGA drivers

The VGA driver is the software program that makes the device work with your operating system. After physically installing your graphics card, use any of the recommended methods in this section to install, update, or remove the VGA driver.

If you are replacing an old graphics card with a new ASUS graphics card, uninstall the old display driver from your system.

2.1 Installing the VGA driver
2.1.1 Installing the VGA drivers in Windows ® .XP

To install the VGA driver in Windows ® XP:

From the Found New Hardware Wizard dialog box, click Cancel to enter the Windows desktop.
Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select Display Driver and click the Install button.
Once installation is complete, click OK to reboot the system.

2.1.2 Installing the VGA Drivers in Windows . 7/8/8.1 (32/64 bit) ® Vista and Windows ®

To install the VGA driver in Windows ® Vista and Windows ® 7/8/8.1:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select Display Driver and click the Install button.
Once installation is complete, click OK to reboot the system.

2.2 Uninstalling the VGA driver
2.2.1 Uninstalling VGA drivers in Windows ® .XP
To remove the VGA driver in Windows ® XP:

Click Start > Control Panel > Add or Remove Programs, select graphics driver. Click Remove.

2.2.2 Uninstalling VGA drivers in Windows ® Vista
To remove the VGA driver in Windows Vista:

Click Start > Control Panel > Programs and Features, and select graphics driver.
Click Uninstall.

2.2.3 Uninstalling VGA drivers in Windows ® .7/8/8.1
To remove the VGA driver in Windows: ® 7/8/8.1

Click Start > Control Panel > Programs > Programs and Features, select graphics driver. Click Uninstall.

ASUS GPU Tweak utility

ASUS GPU Tweak utility allows you to monitor and optimize the settings of your ASUS Graphics card.

3.1 Installing ASUS GPU Tweak
3.1.1 Installing ASUS GPU Tweak in Windows ®. XP / Windows Windows ®.Vista / Windows ® 7/8/8.1 (32/64 bit)

To install ASUS GPU Tweak:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Install.
Select ASUS GPU Tweak and click the Install button.
Once installation is complete, click OK.

3.2 Uninstalling ASUS GPU Tweak
3.2.1 Removing ASUS GPU Tweak in Windows ®.XP To remove ASUS GPU Tweak in Windows ® XP:

Click Start > Control Panel > Add or Remove Programs, and select ASUS GPU Tweak. Click Remove.

3.2.2 Removing ASUS GPU Tweak in Windows Removing ASUS GPU Tweak in Windows ASUS GPU Tweak in Windows in Windows ® Vista
To remove ASUS GPU Tweak in Windows ® Vista:

Click Start > Control Panel > Programs and Features, and select ASUS GPU Tweak. Click Uninstall.

3.2.3 Removing ASUS GPU Tweak in Windows in Windows ® .7/8/8.1
To remove ASUS GPU Tweak in Windows ® 7/8/8.1:

Click Start > Control Panel > Programs > Programs and Features, select ASUS GPU Tweak. Click Uninstall.

Other information

4.1 Browse the Support CD
To browse the support CD:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Browse CD to view the contents of the CD.

4.1.2 Contact Information

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exe from the root directory of your support CD.
From the main menu, click Contact Us to open the ASUS website for additional information.

4.1.3 Viewing the Read Me file

To view the readme file:

Insert the support CD into your optical drive.
If Autorun is enabled, the main menu appears automatically.
If Autorun is disabled, run UI.exefrom the root directory of your support CD.
From the main menu, click ReadMe to display the Readme text file.

Appendix: Basic troubleshooting

If you encounter any of the following scenarios after installing your graphics card, try performing one of the possible solutions before calling for technical support.

Problem	No display after the card is installed
Cause Solution	Your card might not be properly installed.

Make sure that the card is not tilted or skewed on the slot.
Cause Solution| Your monitor might not be properly connected.
Make sure that the signal cable is properly connected to your monitor and graphics card.
Cause Solution| Your graphics card is not supported by your motherboard.
Check the technical documentation that came with your motherboard and check the required specifications for your graphics card (e.g. AGP voltage requirement).
Cause Solution| The graphics card’s auxiliary power is not connected.
Make sure that the auxiliary power cables are properly connected to the power supply unit.
Cause Solution| Insufficient power supply.
Make sure that your power supply unit can provide the minimum power required for your system.
Cause Solutions| Incorrect motherboard hardware system settings (e.g. system control panel connections).
• Make sure that the system control panel cables are connected properly (e.g. power switch, reset).
• Make sure that your CPU, CPU fan, and/or memory DIMMs are in good working condition and are connected properly.
Problem| Wrong color balance
---|---
Cause Solution| Your card might not be properly installed.
Make sure that the card is not tilted or skewed on the slot.
Cause Solution| Your video controls might not be properly set.
•Manually configure your video controls to your desired settings.
•Configure your graphics card display resolution in Display properties.
Cause
Solution| There may be unsupported graphics card drivers installed in your system. Conflicts may occur with graphics card drivers from different vendors.
•Remove any unused graphics card drivers installed on your system.
•Install the graphics card driver from the support CD that came with your graphics card package.
Cause Solution| The graphics card’s auxiliary power is not connected.
Make sure that the auxiliary power cables are properly connected to the power supply unit.
Cause Solution| If your monitor comes with BNC connectors, the port connections may be incorrect.
Make sure that all BNC connectors are connected properly to its corresponding port.
Cause Solution| Your monitor software settings might be incorrect. Configure your monitor to support display settings.
Cause Solution| Your monitor might not be properly connected.
Make sure that the signal cable is properly connected to your monitor and graphics card.
Problem| The screen image is garbled
---|---
Cause Solution| Your monitor cannot support the selected display setting.
Make sure that your monitor can support your desired display setting. Refer to the technical documentation that came with your monitor.
Cause Solution| Your graphics card cannot support the desired system setting.
Make sure that your graphics card can support your desired display setting. See the specifications table that came with this graphics card package.
Cause Solution| Some graphics driver files might be corrupt.
Remove your current graphics drivers and reinstall the graphics drivers from the support CD.
Cause Solution| Poor heat dissipation inside the chassis.
Make sure that the chassis fan, CPU, a heatsink with fan, and/or the graphics card GPU fan are working properly.
Cause Solution| GPU or VGA memory is overclocked beyond optimal working conditions.
Restore default frequency settings of GPU and VGA memory.