Elite Gourmet EFD3321 5 Stainless Steel Embedded Tray Food Dehydrator Instruction Manual

: June 13, 2024
: Elite Gourmet

Table of Contents

EFD3321 5 Stainless Steel Embedded Tray Food Dehydrator
IMPORTANT SAFEGUARDS
SHORT CORD PURPOSE
POLARIZED PLUG
PARTS IDENTIFICATION
BEFORE FIRST USE
ASSEMBLING
HOW TO USE
FOOD DEHYDRATING GUIDE
HELPFUL HINTS:
CLEANING AND MAINTENANCE
DEHYDRATING TIME & TEMP. CHART
FOOD PACKAGING AND STORAGE
RETURN INSTRUCTIONS
Documents / Resources

5 TIER STAINLESS STEEL TRAY
FOOD DEHYDRATOR
MODEL: EFD3321
INSTRUCTION MANUAL

EFD3321 5 Stainless Steel Embedded Tray Food Dehydrator

Before operating your new appliance, please read all instructions carefully and keep for future reference.
Questions? Elite’s customer service team is ready to help.

For more Elite products, visit us at shopelitegourmet.com.

IMPORTANT SAFEGUARDS

The Elite Brand takes consumer safety very seriously. Products are designed and manufactured with our valued consumers’ safety in mind. Additionally, we ask that you exercise a level of caution when using any electrical appliance by following all instructions and important safeguards.
READ ALL INSTRUCTIONS BEFORE USE AND SAVE FOR FUTURE REFERENCE
WARNING: When using electrical appliances, basic safety precautions should always be followed as below:

It may be necessary to put heatresistant material (ceramic tiles, thick board etc.) under the appliance during use. Place the appliance on a heat-resistant surface to avoid possible damage to surface.
Do not run the appliance longer than 40 hours. After 40 hours of use, turn Off the appliance (the knob should be in the position “Off”, unplug the appliance and let it cool down.
To protect against risk of electrical shock, do not put the base, cord & plug in water or any other liquid.
Close supervision is necessary when any appliance is used by or near children.
Unplug from outlet when not in use, before putting on or taking off parts, and before cleaning.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a hazard.
The use of attachments not recommended or sold by the manufacturer may cause fire, electric shock, or injury.
Do not use this appliance outdoors.
Always use dehydrator indoors on a flat, stable surface to allow sufficient airflow.
Do not place dehydrator on or near a hot gas stove, electrical burner or in a heated oven.
Never place dehydrator base on newspaper, carpet, towels and the like, which can block airflow and cause failure. The dehydrator will need an open and breathable space to function properly and to its capacity.
Do not let cord hang over edge of table or counter or come in contact with any hot surface, including the stove.
Any metal or sharp utensils should not be placed inside or used with the dehydrator at any time.
Do not use appliance for other than intended use.
Switch off the appliance before changing parts such as lid and trays.
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not modify the plug in any way.
Some countertop and table surfaces, such as Corian®, wood and / or laminates, are not designed to withstand prolonged heat generated by certain appliances. It is recommended by countertop manufacturers and Maxi-Matic® that a hot pad or trivet be placed under your appliance to prevent possible damage to the surface.

SHORT CORD PURPOSE

Note: A short power cord is provided to reduce the risk of personal injury resulting from becoming entangled in or tripping over a long cord.
Longer power-supply cords or extension cords may be used if caris exercised in their use.
If an extension cord is used: (1) the marked electrical rating of the extension cord should be at least as great as the electrical rating of the product; (2) the extension cord should be arranged so that it will not drape over the counter top or tabletop where it can
unintentionally be pulled on or tripped over by children or pets.

POLARIZED PLUG

If this appliance is equipped with a polarized plug (one blade is wider than the other), please follow the below instructions:
To reduce the risk of electrical shock, this plug is intended to fit into a polarized outlet only one way. If you are unable to fit the plug into the electrical outlet, try reversing the plug.
If the plug still does not fit, contact a qualified electrician. Never use the plug with an extension cord unless the plug can be fully inserted into the extension cord. Do not alter the plug of the product or any extension cord being used with this product. Do not attempt to defeat the safety purpose of the polarized plug.
SAVE THESE INSTRUCTIONS.
THIS PRODUCT IS FOR HOUSEHOLD USE ONLY.

PARTS IDENTIFICATION

BEFORE FIRST USE

Read all instructions and important safeguards before first use.

Carefully unpack the food dehydrator.
Wash the five dehydrator trays and lid in warm, soapy water. Rinse well and dry thoroughly.
Wipe the dehydrator base with a clean, soft cloth or sponge.
After cleaning, the unit must be run in for 30 minutes without placing any food for drying during this period.
For the first time of use, any smoke or smells produced during this procedure are normal. Please ensure sufficient ventilation.
After the running in period, rinse the racks in water and dry all parts. This act is only necessary for the first time.
Do not clean the appliance with aggressive chemicals or abrasives in order not to damage the surface.

CAUTION: NEVER IMMERSE BASE, CORD OR PLUG IN WATER OR ANY OTHER LIQUIDS.

ASSEMBLING

Make sure that the dehydrator sits steadily on a solid, level surface. Stack the drying trays and connect the plug with a wall socket.
The trays can be stacked with a clearance of 1.6 cm, and are therefore adjustable to the thickness of the food to be dehydrated.

HOW TO USE

Make sure unit is OFF and unplugged before using.
Always wash the dehydrator trays and lid before each use to avoid any food contamination.
Place base on a flat, smooth countertop surface where it will not fall or be pulled by the plug.
Prepare food to be dehydrated as instructed in this manual; preparation depends on the type of food. Do not overlap food or overload trays.
Arrange food on trays, but do not place trays on the base; stack up the trays first and set them aside.
NOTE: When placing red meat(s) on trays, do not allow to touch sides of drying tray.
Plug unit into electrical wall outlet, set to desired temperature by turning the control knob clockwise.
Place stacked trays onto the base, cover the top tray with the lid, and allow food to dry for the recommended length of time; drying time may vary depending on the type of food.
NOTE: It is recommended to rotate the trays mid-way through the drying process for best dehydrating results. For example, move the bottom trays to the top as items in the bottom position will dehydrate faster than those on top.
Begin to check on food before the dehydration period is completed; check food for desired dryness.
Remove individual pieces and store in containers or food bags. If some pieces are not yet done, leave them on the dehydrator and check frequently until all food dehydration is completed.
Turn the unit OFF and unplug after using.
Always wash the dehydrator trays and lid after each use. Wipe the base with a soft damp cloth or sponge; do not allow water or any other liquid to get into the base. Make sure the trays and lid are completely dry before replacing them on the base.

NOTE:

Always start to load the food from the bottom tray to the top tray.
It is recommended to stack at least 3 working trays, whether you have food on them or not.
Set low temperature for thin/small pieces of food or for a small load of food. Set hightemperature for drying thick/big pieces of food and large loads. The thermostat can also be used to decrease the temperature as the food is near the end of its drying cycle
making it easier to control the final moisture level in the food.
For best results, we recommend placing red meats (minimum 93% fat free) on the stainless steel portion of the trays. You should avoid having the meat touching the plastic sides of the trays. This will result in longer life for your dehydrating trays. Additionally, hand wash trays with warm soapy water.

FOOD DEHYDRATING GUIDE

Depending on the moisture in the food itself and the humidity in the air, dehydrating operation time can vary.
Use the dehydrator in a dust free, well-ventilated, warm and dry room.
Do not use the dehydrator outdoors.
Fruit and vegetables dried in your food dehydrator will be different in appearance from those sold in health food stores and supermarkets. This is due to your food dehydrator uses no preservatives, no artificial coloring and only natural additives.
One easy way to determine if food is dried is to place a piece in a small zipper seal plastic bag. Seal the bag and shake it lightly. If moisture appears, the food is not ready to be removed.

SELECTING THE TYPE OF FOOD TO DEHYDRATE:

Food to be dried should be in good condition. Select fruits that are just ripe; they have the highest natural form of sugar and are best for dehydrating.
Fruits that are not ripe may have a flat, bitter taste.
Vegetables should be fresh and tender.
Check fruits and vegetables for marks or bruises and cut away these portions before preparing for dehydration.
Avoid using overripe fruits and vegetables with spoiled portions.
Meat (minimum 93% fat free), poultry and fish should be fresh and lean.
Preparation, dehydration time and storage of foods also influence their quality and taste. Follow the preparation, dehydration and storage instructions in this manual to ensure the best-quality dried foods.
WARNING: If you suspect food is contaminated, freeze at 0° for 48 hours to prevent bacteria growth, or heat at 175°F for 15 minutes to pasteurize it. Some nutrition may be lost, but it will stop the contamination process.

VEGETABLES:
Vegetables dried at home require a little more effort in processing and storage than do fruits because they are low in acid and have little sugar. Some vegetables have a poor quality when dehydrated and are better frozen than dried. Others, such as potatoes, are available at reasonable prices all year round, and it may not be worth your time to dry them unless they are used for lightweight camping. Be selective in the vegetables you choose to dry.
Preparation:

Select only the highest quality, most fresh, crisp and tender vegetables for dehydrating.
Wash vegetables carefully and thoroughly before dehydrating to remove any dirt and bacteria.
Most vegetables should be peeled, trimmed, cut, or shredded prior to dehydrating.

Pretreatment Methods:

It is recommended to blanch vegetables prior to dehydrating. Avoid hot water blanching because it destroys the enzymes that produce off flavors during storage, resulting in poor texture and poor re-hydration.
It is recommended to use the two below blanching methods instead:
Steam blanching is preferred over water blanching because there is less flavor and vitamin loss.
Microwave blanching is also excellent and usually keeps a brighter color in the vegetables after dehydrating.

Steam Blanching:

Layer prepared vegetables in the top portion of a food steamer, no more than 2 to 2 ½ inches deep.
Steam until vegetables are heated all the way through but are not cooked enough to eat (usually 2 to 3 minutes). Small pieces may need occasional stirring to steam blanch evenly.
Transfer steamed vegetables directly to dehydrating trays, working as quickly as possible.

Microwave Blanching:

Microwave ovens are convenient for blanching fresh vegetables. Prepare vegetables for steam blanching by placing vegetables with a small amount of water (refer to your microwave oven cooking chart) in a covered casserole dish.
Cook for only ¼ to 1/3 the time specified in the chart, stirring well after half of the blanching time.
Transfer blanched vegetables directly to dehydrating trays, working as quickly as possible.

DEHYDRATING TIPS:
Dehydrating time for pre-treated fruit will vary according to the following factors:

Thickness of fruit pieces or slices
Number of trays with food being dried
Volume of food being dried
Moisture or humidity in your environment
Your preference of dehydrating for each type of dried food It is recommended to:
Check your food frequently every hour during the dehydrating cycle.
Label food with the name of food contents, date and weight before dehydrating. It will also be helpful to note the dehydrating time for future reference.
Blanched vegetables & fruits will give the best results in dehydrating.
Correct food storage after dehydrating

PREPARATION & PRETREATMENT OF FRUITS:
Most fruits are suitable for dehydrating at home, but some fruits will require more dehydrating time than others; the guidelines offered below will help you get started.
Some fruits might not be suitable for dehydrating all year round, so it will be helpful to learn which fruits are in season and experiment with those first.
Preparation:

Wash fruits well and remove any bruised or overripe portions. Peel if desired. Larger fruits may be halved.
If fruit size varies, slice into 3/8” – ½” thick for more even dehydrating.
Smaller fruits such as grapes and cherries may be dried whole.
Remove any pits or stones from fruits such as prunes, cherries, apricots, etc.
Fruits that have been artificially waxed to prevent moisture loss should always be peeled. Peeling is optional with other fruits.
Dried pear skins tend to be grainy, and peach peels are a little fuzzy.
Most fruits can be placed directly on the dehydrating trays as they are prepared such as pineapples, grapes, strawberries, prunes, etc. However, apples, apricots, peaches and pears turn brown when cut. These may be pretreated to slow browning and to prevent vitamins A and C loss, but your attention is called to the cautions set forth below, which are for your protection.

Pretreatment Methods:
It is not necessary to always pre-treat food in order to dehydrate it. However, pretreatment often makes food look better, increases the shelf life and can even enhance the nutritional value of some foods. Experiment with both treated and untreated food in your storage to see which will best suit your needs. Proper storage is critical to the quality of the stored product, whether treated or untreated.
Natural Pre-Dips:
Use pineapple or lemon juice as a natural alternative to reduce browning. Slice fruit directly into juice. Remove promptly (about 2 minutes) and place on dehydrating trays. Fruits may also be dipped in honey, spices, lime or orange juice, jello powders or prinkled with shredded coconut to give them a snappy dried flavor. Use your imagination and make your own dip.
Sodium Bisulfate:
Ask for food-safe, (USP) grade only. Dissolve 1 teaspoon of sodium bisulfate in one quart of water. Prepare small amounts of fruit and dip for 2 minutes in the solution.
This helps prevent loss of vitamin C and maintains a bright color. Sodium bisulfate is available in most pharmacy/drug stores.
Popping Backs:
When dehydrating fruit halves, especially apricots, it has been suggested that popping the back (“inside out”) will speed the dehydrating time. This is true, but it alsoresults in the loss of the nutritional juices to the bottom of the dehydrator. Instead, cut each half in half again to give the end product more nutritional value, a brighter color, and faster reconstitution capabilities.
MEAT DEHYDRATING PREPARATION:
CAUTION! The United States Department of Agriculture recommends meat be precooked prior to or cooked after dehydrating to reduce the risk of food borne illnesses. Normally raw meat is used for making jerky. However, cooked meat as well as raw meat can be dehydrated. Make sure to always cut meat down to bite size before dehydration. It is much easier to work with beforehand.
Be extra careful when making jerky from raw chicken or turkey; salmonella bacteria may be present in poultry when it is purchased. It is extremely important to cut raw chicken or turkey into portions that do not exceed 1/4” thickness. Any marinade must soak into the meat at least 10 minutes. It is not recommended to remove any excess marinade sauce. Never consume food that tastes, smells or looks improper.
Raw Meat For Beef Jerky:

Only use meat that is at least 93% fat-free to make jerky. Make sure to trim off all the fat before slicing into bite-size portions. It is recommended to slice meat about 1/8” – 1/4” thickness.
NOTE: For best results, we recommend placing red meats (minimum 93% fat free) on the stainless steel portion of the trays. You should avoid having the meat touching the plastic sides of the trays. This will result in longer life for your dehydrating trays. Additionally, hand wash trays with warm soapy water immediately after use & trays have cooled.
Marinating beef has many different combination recipes. Please see some recipe samples below for your preference:

Traditional Jerky: (Good for approximately 3-5 lbs of beef, fish, or poultry)
½ lb brown sugar
3 cups soy sauce
*Spices of your choosing
½ cup liquid smoke (optional)

Mix all ingredients together. Make sure the brown sugar is dissolved. Let mixture sit for approximately 15 minutes. Place cut up meat into the marinade and cover. Marinade in the fridge for 12 hours or overnight. Make sure to turn meats periodically to coat thoroughly. Drain any excess liquid.
Place meats onto trays and dehydrate. Dehydrating time for a full 5-tray set up will take approximately 5-6 hours.

NUTS:

Remove shells to the nuts and rinse nuts with warm water. Pat dry and spread on trays. Most nuts will take approximately 20-30 hours to dehydrate; they should be allowed to dehydrate until brittle.
After dehydrating, allow to cool. Nuts that will not be consumed within a day or two should be frozen to ensure freshness. Remove nuts from the freezer and allow them to defrost before using.

FLOWERS:

For best results, pick flowers after the morning dew rises and before the evening mist sets in. Do not use flowers that have been sprayed with insecticides or other chemicals. If dehydrating at the same time as herbs intended for consumption, place flowers on bottom trays and herbs on top trays; this is to prevent any “drippings” from the flowers to fall onto the herbs.

HERBS:

Rinse and pat dry. Remove any dead, mushy or discolored portions, but leave the stem and do not break apart until dehydrating. Spread herbs or flowers on tray and allow them to dehydrate for about 2-7 hours, depending on their type. When dehydrating is complete, remove from tray and allow to cool.
Remove from stem and break leaves or buds apart, or crush if desired. If dehydrating seeds, choose when pods have changed in color.

HELPFUL HINTS:

Always preheat the dehydrator for at least 5 minutes before using.
If the dehydrator has been stored away for some time, wash before using.
Fresh vegetables and fruits are best for dehydrating. Canned goods do not dehydrate as well.
Vegetables and fruits should always be cleaned before preparation and pretreatment. For best results, always prepare and pre-treat fruits and vegetables as outlined in this manual.
NOTE: For best results, we recommend placing red meats (minimum 93% fat free) on the stainless steel portion of the trays. You should avoid having the meat touching the plastic sides of the trays. This will result in longer life for your dehydrating trays. Additionally, hand wash trays with warm soapy water.
It is relatively safe to leave the dehydrator on when dehydrating foods take a long time, but make sure to set the dehydrator in a safe place.
Exact dehydrating time varies greatly depending on several factors: type, size and quality of food, quantity placed on trays and personal preference. It will help to keep a personal notepad where you can write down your own notes. Keep notes on the type of food, weight before and after dehydrating, total dehydrating time and final results.

CLEANING AND MAINTENANCE

This appliance requires little maintenance. It contains no user serviceable parts. Do not try to repair it yourself. Refer it to qualified personnel if servicing is needed.
Always unplug the dehydrator from electrical outlet when not in use and before cleaning.
TO CLEAN:

Always allow the dehydrator to cool completely before cleaning.
Unplug the dehydrator before cleaning.
After each use, clean and dry the dehydrating trays and lid in warm, soapy water.
NOTE: After dehydrating red meats, hand wash trays with warm soapy water immediately after dehydrating and after the unit has cooled.
Use a damp cloth to clean the dehydrator base.
Do not immerse the dehydrator in water. Use nonabrasive cleaners or soft soap only.

TO STORE:
Unplug unit; store in its box in a clean, dry place. Never store it while it is hot or still plugged in. Never wrap cord tightly around the appliance. Do not put any stress on the cord where it enters the unit, as it could cause the cord to fray and break.

DEHYDRATING TIME & TEMP. CHART

| TIME (hours)| TEMPERATURE (°F)| PREPARATION
---|---|---|---
FRUIT| | |
Apples| 6- 7| 135 -145| Slice ¼ inch thick
Bananas| 7 – 8| 135 – 145| Slice ¼ inch thick
Blueberries| 36 – 42| 135 – 145| Arrange whole
Grapes| 42 – 48| 135 -145| Slice in half
Mangos| 4 – 6| 135 -145| Slice 1/8 inch thick
Pineapples| 8 – 9| 135 -145| Slice ¼ inch thick
Raspberries| 24 – 48| 135 -145| Arrange whole
Strawberries| 8 – 10| 135 -145| Slice ½ inch thick
Iomatoes| 6- 8| 135 -145| Slice ¼ inch thick
VEGETABLES| | |
Herbs| 4 – 6| 100 – 115| Arrange on tray
Beets| 4 – 6| 125 -140| Peel, slice 1/8 inch thick
Bell Peppers| 10 – 12| 125 -140| Slice ¼ inch thick
Broccoli| 4 – 5| 125 -140| Break into florets
Carrots| 4 – 6| 125 -140| Peel, slice 1/8 inch thick
Celery| 3 – 4| 125 -140| Slice ¼ inch thick
Kale| 4 – 5| 125 – 140| Arrange whole
Mushrooms| 3 – 4| 125 -140| Slice ¼ inch thick
Summer Squash| 4 – 6| 125 -140| Slice ¼ inch thick
Yams| 4 – 5| 125 – 140| Slice ¼ inch thick
MEAT| | |
Beef (Minimum 93% Fat Free)| 5 – 6| 150 -158| Trim fat, slice ¼ inch thick
Poultry| 5 – 6| 150 -158| Trim fat, slice ¼ inch thick
Fish| 5 – 6| 150 -158| Trim fat, slice ¼ inch thick

FOOD PACKAGING AND STORAGE

Dried foods need to be properly packaged to prevent re-absorption of moisture and microbial deterioration. Pack food in clean, dry, airtight containers. Glass jars or freezer containers with tight-fitting lids are good for storage. Re-sealable plastic freezer bags are also acceptable.
Store packaged dried food in a dry, cool location away from light. Higher temperatures and exposure to light will shorten the storage time and result in loss of quality and nutrients. Most dried fruit, when properly packaged and stored, will be good for 1 year at 60°F or 6 months at 80°F. Fruit leather/rolls should keep for up to 1 month at room temperature. Vegetables have about half the storage life as fruit. If food is to be kept longer, then store it in a freezer.
Package vegetables and fruits in separate containers to avoid flavor transfer.

Packaging:
DRIED FOODS MUST BE PROPERLY PACKAGED IN ORDER TO KEEP WELL.
Package your dried foods in freezer plastic bags, squeezing out as much air as possible. Heat-sealable bags may also be used. Store the plastic bags inside of airtight metal, plastic or glass containers. Storing foods in rigid containers without first putting them into the freezer bags exposes the dried foods to air. Vacuum packaging equipment for home use is available in some stores around the country. Vacuum packaging will greatly extend shelf life.
Storage Conditions:
Store properly packaged dried foods in a cool, dark place. The cooler the food is kept, the longer the optimal quality will be maintained. For every 18°F drop in temperature, the shelf life increases 2 to 3 times. If you have room in a refrigerator or freezer, keep your dried foods there. Otherwise, find the coolest place in your home to store dried foods. Light also causes the quality and nutritive value to deteriorate. Keep dried foods in the dark or in opaque containers.
Shelf Life:
Fruits have a naturally high sugar and acid content, which allows them to dry well and store for longer periods of time than vegetables. When properly packaged and stored at room temperature or below (70°F or less), most fruits will maintain a high quality and nutritional value up to a year. Most vegetables are best when eaten within six months.
FRUITS AND VEGETABLES KEPT BEYOND THE RECOMMENDED TIME MAY NOT BE AS NUTRITIOUS OR TASTE AS GOOD BUT WILL NOT SPOIL UNLESS THE PACKAGING IS NO LONGER INTACT.

*LIMITED WARRANTY ONE (1) YEAR**
WARRANTY IS ONLY VALID WITH A DATED PROOF OF PURCHASE PLEASE DO NOT RETURN TO STORE OF PURCHASE.
If you have any problems with this unit, contact Customer Service for support.

Your small kitchen appliance is warranted to the original purchaser to be free from any manufacturing defects under normal use and conditions for one (1) year, cord excluded. This Warranty applies only to the original purchaser of this product.
Retail stores/merchants selling this product do not have the right to alter, modify, or in any way revise the terms and conditions of the warranty.
If you use your appliance for household use and according to instructions, it should give you years of satisfactory service.
At its sole discretion, Maxi-Matic USA will either repair or replace the product found to be defective during the warranty period.
The repaired or replacement product will be in warranty for the remaining balance of the one-year warranty period and an additional one-month period.
Consumer’s remorse is not an acceptable reason to return a product to our Service Center.
This limited warranty covers appliances purchased and used within the 50 U.S. states plus the District of Columbia and does NOT cover normal wear of parts or:
– Damages caused by unreasonable use, neglect, normal wear and tear, commercial use, improper assembly or installation of product.
– Damages caused in shipping.
– Damages caused by replacement or resetting of house fuses or circuit breakers.
– Defects other than manufacturing defects.
– Breakage caused by misuse, abuse, accident, alteration, lack of proper care and maintenance, or incorrect current or voltage.
– Lost or missing parts of the product. Parts will need to be purchased separately.
– Damages of parts that are not electrical; i.e. cracked or broken plastic/glass, scratched/dented inner pots.
– Damage from service or repair by unauthorized personnel.
– Extended warranties purchased via a separate company or reseller.
– Acts of nature such as fire, floods, hurricanes, tornadoes, etc.
This warranty does not apply to re-manufactured merchandise.

Maxi-Matic, USA shall not be liable for any incidental or consequential damages caused by the breach of any express or implied warranty. Apart from the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose is limited in time to the duration of the warranty.
*One Year Limited Warranty valid only in the 50 U.S. states plus the District of Columbia, excluding Puerto Rico and the Virgin Islands.
This warranty is effective only if the product is purchased and operated in the USA; product usage which is in violation of the written instructions provided with the unit will void this warranty. For international warranty, please contact the local distributor.
This warranty gives you special legal rights and you may also have other rights to which you are entitled which may vary by state, province, and/or jurisdiction.
Any instruction or policy included in this manual may be subject to change at any time.
MAXI-MATIC, USA
** 18401 E. Arenth Ave. City of Industry, CA 91748
Visit: shopelitegourmet.com for Live Chat Support and Contact Us Form

RETURN INSTRUCTIONS

RETURNS:
A. Any return of defective merchandise to the manufacturer must be processed accordingly by first contacting customer service to obtain an RA # (Return Authorization Number). We will not accept any returns of merchandise without an applicable RA #.
B. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to Maxi-Matic, USA:

Carefully pack the item in its original carton or other suitable box with sufficient cushioning to avoid damage in shipping.
Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code, daytime tele phone number, and RA#,
b) A dated sales receipt or PROOF OF PURCHASE,
c) The model number of the unit and the problem you are having (Enclose in an envelope and tape directly to the unit before the box is sealed,) and
d) Any parts or accessories related to the problem.
Maxi-Matic, USA recommends that you ship the package via UPS ground service for tracking purposes. We cannot assume responsibility for lost or damaged products returned to us during incoming shipment. For your protection, always carefully package the product for shipment and insure it with the carrier.
C.O.D shipments cannot be accepted.
All return shipping charges must be prepaid by you.
Once your return has been received by our warehouse, Maxi-Matic,
USA will repair or replace the product if it is defective in material or workmanship, subject to the conditions in paragraph B.
Maxi-Matic will pay the shipping charges to ship the repaired or replacement product back to you.

Elite Customer Service Center
Mail: Maxi-Matic, USA
18401 E. Arenth Ave
City of Industry, CA
91748-1227
Website: shopelitegourmet.com
Visit our website for Live Chat Support & Contact Us Form
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Elite is a registered trademark of Maxi-Matic, USA.
Copyright Elite by Maxi-Matic.
Actual product may vary from the images/illustrations in this manual due to continual product improvement.
MODEL: EFD3321

Documents / Resources

| Elite Gourmet EFD3321 5 Stainless Steel Embedded Tray Food Dehydrator [pdf] Instruction Manual
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