LiftMaster 8500W Wall Mount WiFi Garage Door Opener User Guide

LiftMaster 8500W Wall Mount WiFi Garage Door Opener

Product Information

• Model: 8500W

Carton Inventory

• Hardware
  • Screw #10-32 (2)
  • Screw 14-10×2 (4)
  • Handle
  • Rope
  • Screw 1/4-20×1/2 (2)
  • Drywall Anchor (Screw-In) (2)
  • Screw 8-32×1 (2)
  • Screw 6ABx1-1/4 (2)
  • Drywall Anchor (2)
  • Screw 6-32×1 (2)
  • Carriage Bolt 1/4-20×1/2 (2)
  • Wing Nut 1/4-20 (2)
• Hardware for MyQ LED Remote Light
  • Drywall Anchor (Screw-In) (2)
  • Screw #6×1 (2)

Important Installation Instructions

1. THIS QUICK START IS NOT INTENDED TO REPLACE THE MANUAL, BUT SERVES AS A REMINDER FOR THOSE FAMILIAR WITH THE MANUAL AND THE INSTALLATION OF THIS PRODUCT.
2. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS IN THE INSTALLATION MANUAL.
3. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
4. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
5. Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.
6. Where possible, install the door opener 7 feet (2.13 m) or more above the floor.
7. Mount the emergency release within reach, but at least 6 feet (1.83 m) above the floor and avoiding contact with vehicles to avoid accidental release.
8. NEVER connect garage door opener to power source until instructed to do so.
9. NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.
10. Install wall-mounted garage door control

This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

Product Usage Instructions

Step 1: Planning
Inspect the proposed installation area to make sure it meets the requirements below. The garage door opener can be installed on either side of the door. The illustrations shown are for installation on the left side.

Requirements

• Minimum 3 inches (7.6 cm) space
• Minimum 8.5 inches (21.6 cm) space
• Minimum 2.5 inches (6.4 cm) space
• Torsion bar must extend at least 1.5 inches (3.81 cm)
• No more than 1/4 inch (6 mm) gap between the floor and the bottom of the door
• Electrical outlet within 6 feet (1.83 m) of installation
• If the door is balanced, it should stay in place when released halfway up; doors heavier than 650 lbs. should not open or fall rapidly

Tools Needed

• 6-inch screw
• 3/8-inch screw
• 5/16-inch screw
• 1/4-inch screw

Additional Items You May Need

• Extension brackets (Model 041A5281-1) or wood blocks : Extension brackets or wood blocks may be needed to install the safety reversing sensors.
• Fastening hardware: Floor mounting of the safety reversing sensors requires hardware not provided.

For more information, visit LiftMaster.com or myLiftMaster.com

This Quick Start Guide is intended to highlight a typical installation; these instructions are not intended to be comprehensive. Because each application is unique, it is the responsibility of the purchaser, designer, installer and end user to ensure that the total door system is safe for intended use. Please consult the manual for further information at: www.liftmaster.com/catalogresourcesv3/en- us/shared/files/ tucmanuals/114a4961.pdf.
To watch a video, go to https://www.youtube.com/ watch?v=MnUVdP4b9uE
Inspect the proposed installation area to make sure it meets the requirements below. The garage door opener can be installed on either side of the door. The illustrations shown are for installation on the left side.

This garage door opener is compatible with

• Doors that use a torsion bar and springs. The torsion bar must be 1″ (2.5 cm) diameter. NOT compatible with reverse wound drums.
• 4-6″ (10-15 cm) drums. NOT compatible with tapered drums over 6″ (15 cm).
• High lift doors up to 54″ (137.2 cm) high and standard lift sectional doors up to  14 ft. (4.3 m) high.
• Doors up to 18 ft. (5.5 m) wide.
• Doors up to 180 sq. ft. (16.7 sq. m).

Carton Inventory

• Garage Door Opener, Smart Control Panel®, 3-Button Remote Control, Battery, Collar,
• Mounting Bracket, Automatic Garage Door Lock, Cable Tension Monitor, MyQ® LED
• Remote Light, The Protector System® (1 Sending Sensor and 1 Receiving Sensor),
• Safety Reversing Sensor Bracket (2), 2 Conductor Bell Wire, Safety Labels and Literature

Hardware

• Screw #10-32 (2), Screw 14-10×2″ (4), Handle, Rope, Screw 1/4″-20×1/2″ (2), Drywall,
• Anchor (Screw-In) (2), Screw 8-32×1″ (2), Screw 6ABx1-1/4″ (2), Drywall Anchor (2),
• Screw 6-32×1″ (2), Carriage Bolt 1/4″-20×1/2″ (2), Wing Nut 1/4″-20 (2)
• Hardware for MyQ LED Remote Light
• Drywall Anchor (Screw-In) (2), Screw #6×1″ (2)

IMPORTANT INSTALLATION

INSTRUCTIONS
To reduce the risk of SEVERE

INJURY or DEATH

1. THIS QUICK START IS NOT INTENDED TO REPLACE THE MANUAL, BUT SERVES AS A REMINDER FOR THOSE FAMILIAR WITH THE MANUAL AND THE INSTALLATION OF THIS PRODUCT.
2. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS IN THE INSTALLATION MANUAL.
3.  Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH.
4.  ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
5.  Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing opener to avoid entanglement.
6.  Where possible, install the door opener 7 feet (2.13 m) or more above the floor.
7.  Mount the emergency release within reach, but at least 6 feet the floor and avoiding contact with vehicles to avoid accidental release.
8.  NEVER connect garage door opener to power source until instructed to do so.
9.  NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.
10. Install wall-mounted garage door control
    • within sight of the garage door.
    • out of reach of small children at a minimum height of 5 feet (1.53 m) above floors, landings, steps or any other adjacent walking surface.
    • away from ALL moving parts of the door.
11. Install the emergency release marking. Attach the marking on or next to the emergency release. Install the entrapment warning placard next to the door control in a prominent location.
12. Place emergency release/safety reverse test label in plain view on inside of garage door.
13. Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2″ (3.8 cm) high object (or a 2×4 laid flat) on the

WARNING: This product can expose you to chemicals including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov

STEP 1 PLANNING
Inspect the proposed installation area to make sure it meets the requirements below. The garage door opener can be installed on either side of the door. The illustrations shown are for installation on the left side.3.

Inspect the torsion bar while raising and lowering the door; there should be no noticeable shifting or vibrating of the door. If the movement is not corrected, the life of the garage door opener will be greatly reduced.

Lift the door halfway up. Release the door. If balanced, it should stay in place, supported entirely by its springs. Doors heavier than 650 lbs. should NOT open or fall rapidly.

Additional Items You May Need

• Extension brackets (Model 041A5281-1) or wood blocks : Extension brackets or wood blocks may be needed to install the safety reversing sensors.
• Fastening hardware: Floor mounting of the safety reversing sensors requires hardware not provided.
• 90° connector for cable conduit or flex cable adapter: Required for permanent

Assemble the Garage Door Opener

• Attach the collar to the motor shaft with the set screws facing out. Tighten the set screws to the motor shaft.
• Tighten 1/4 – 1/2 turn after making contact with the motor shaft.
• Loosely attach the mounting bracket to the garage door opener on the same side as the collar.

Mount the Garage Door Opener

1. Close the garage door completely. Slide the garage door opener onto the torsion bar. Ensure the collar does NOT touch the bearing. Use a level to align the garage door opener.
2. Make sure the mounting bracket is located on a solid surface. If installing on drywall, the mounting bracket MUST be attached to a stud. Mark and drill 3/16″ pilot holes.
3. Tighten the collar set screws on the torsion bar. For a hollow torsion bar, tighten the screws 3/4 – 1 full turn after making contact with the bar. For a solid shaft torsion bar, tighten thescrews 1/4 – no more than 1/2 turn after making contact with the shaft. If installing on a keyed torsion bar, DO NOT tighten the screws into the keyway.
4. Secure the mounting bracket to the wall. Tighten the mounting bracket to the garage door opener.

Attach the Emergency Release Rope and Handle

1. Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up. Secure with an overhand knot at least 1″ (2.5 cm) from the end of the rope to prevent slipping.
2. Insert the other end of the rope through the loop in the emergency release cable and secure with an overhand knot.
3. Install the Emergency Release Marking. Attach the marking on or next to the Emergency release.

Install the Automatic Garage Door Lock
Mount the lock above one of the door rollers. The third roller from the bottom of the door is ideal for most installations. Drill holes in the track according to the template provided. Wire to the garage door opener WIRING AND POWER (A).

Install the Cable Tension Monitor (Required)
Make sure there are no obstructions that prevent the cable tension monitor from closing completely when slack is detected. For right side installation, remove the snap-ring holding the roller in place and reassemble it on the opposite side of the cable tension monitor. Wire to the garage door opener, see WIRING AND POWER (B).

Install the MyQ® LED Remote Light
MyQ Remote LED Light must be installed to enable use of Timer-to- Close or MyQ Smartphone Control of the door. The light MUST be visible if you’re standing in the doorway of the garage.
Install the light within 6 ft. (1.83 m) of an electrical outlet so that the cord and light are away from moving parts. The light has been factory programmed to operate with your opener.

Install the Door Control

1. Install door control within sight of garage door, out of reach of small children at a minimum height of 5 ft. (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door.
2. Wire to the garage door opener, see WIRING AND POWER (C).
3.  Fasten the warning placard next to the door control.

Install the Protector System®
The safety reversing sensors must be connected and aligned correctly before the garage door will move in the down direction. This is a required safety device and cannot be disabled.

1. Install and align the brackets so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6″ (15 cm) above the floor.
2. Wire to the garage door opener, see WIRING AND POWER (D).
3. Strip 7/16″ (11 mm) of insulation from each set of wires. Separate the wires.

Twist the white wires together. Twist the white/black wires together.

STEP 3 WIRING AND POWER

• Wire the Accessories to the
• Garage Door Opener

Automatic Garage

• Door Lock Connect to either plugin.

Cable Tension Monitor
Connect to green terminals.

Smart Control Panel
Connect to red and white terminals.

Safety Reversing Sensors
Connect white/black wires to gray terminal and white wires to white terminal.

Connect Power
To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into your outlet, contact a qualified electrician to install the proper outlet.

1. Plug in the garage door opener into a grounded outlet.
2. Check to make sure the LEDs in both sensors are glowing steadily. The LEDs in both sensors will glow steadily if they are aligned and wired correctl If permanent wiring is required by your local code, refer to the manual.

Install the Battery Backup

1. Unplug the garage door opener.
2. Connect red (+) and black (-) wires from the garage door opener to the corresponding battery terminals.

Do not run the garage door opener at this time.

STEP 4 ADJUSTMENTS
Program the Travel

1. Press and hold the Adjustment Button until the UP Button begins to flash and/or a beep is heard. The Safety Reversing Sensors will be disconnected during the Program the Travel process.
2. Press and hold the UP Button until the door is in the desired UP position.
3. Once the door is in the desired UP position, press and release the Adjustment Button.The garage door opener lights will flash twice and the DOWN Button will begin to flash.
4. Press and hold the DOWN Button, until the door is in the desired DOWN position.
5. Once the door is in the desired DOWN position, press and release the Adjustment Button. The garage door opener lights will flash twice. Program the Travel is now complete. If the garage door opener lights flash 5 times, then programming has timed out and the Travel Limits have not been set. Please restart the Program the Travel process.
6. To prevent damage to vehicles, be sure fully open door provides adequate clearance.

Automatic Force Set Up
Once both the up and down positions have been manually set, the Safety Reversing Sensors will reconnect and become operational.
Then, the opener will enter a force-sensing operation by automatically moving the door open and close. The garage door opener will sound an audible and visual alert before automatically opening and closing the door. The garage door opener will beep three times, confirming that the Automatic Force Setup completed successfully. Adjustment is complete. If you hear one long beep after the door attempts to move, then the Automatic Force Set Up has not completed successfully. Please start over at step 1 of Program the Travel.

Test the Safety Reversal System

1. With the door fully open, place a 1-1/2″ (3.8 cm) board (or a 2×4 laid flat) on the floor, centered under the garage door.
2. Press the remote control push button to close the door. The door

MUST reverse when it makes contact with the board.
If the door stops but does not reverse

1.  Review the installation instructions provided to insure all steps were followed;
2. Repeat Program the Travel (see Adjustment Step 1);
3. Repeat the Safety Reversal test. If the test continues to fail, call a trained door systems technician

Test the Protector System®

1. Press the remote control push button to open the door.
2. Place the opener carton in the path of the door.
3. Press the remote control push button to close the door.

The door will not move more than 1″.
The garage door opener will not close from a remote if the indicator light in either sensor is off(alerting you to the fact that the sensor is misaligned or obstructed). Test Cable Tension Monitor
With the door fully closed, push on the front of the cable tension monitor. A click should be heard. If there is no click, the roller may be hitting the jamb and not allowing the switch to detect slack in the cable. Make sure the cable tension monitor is mounted flush with the wall and the roller is free from any obstructions.
If your cable tension monitor has been activated the UP and DOWN arrows will flash diagnostic code 3-5.

Test the Automatic Garage Door Lock

1. With the garage door fully closed, the automatic garage door lock bolt should be protruding through the track.
2. Open the garage door. The automatic garage door lock should retract before the garage door begins to move.
3. Close the garage door. When the garage door reaches the fully closed position, the automatic garage door lock should automatically activate to secure the door.

Disengage the automatic garage door lock by sliding the manual release to the open position.

To Open the Door Manually
Disengage any door locks before proceeding. The door should be fully closed if possible. Pull down on the emergency release handle until a click is heard from the garage door opener and lift the door manually. To reconnect the door to the garage door opener, pull the emergency release handle straight down a second time until a click is heard from the garage door opener. The door will reconnect on the next UP or DOWN operation.

TROUBLESHOOTING

Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes.

DIAGNOSTIC CODE

Up Arrow Down Arrow Flash(es) Flash(es)

| SYMPTOM| SOLUTION
---|---|---
1| 1| The garage door opener will not close.| Safety sensors are not installed, connected or wires may be cut. Inspect sensor wires for a disconnected or cut wire.
1| 2| The garage door opener will not close.| There is a short or reversed wire for the safety sensors. Inspect safety sensor wire at all staple points and connection points and replace wire or correct as needed.
1| 3| The door control will not function.| The wires for the door control are shorted or the door control is faulty. Inspect door control wires at all staple points and connection points and replace wire or correct as needed.
1| 4| The garage door opener will not close.| Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensors path while closing.
1| 5| Door moves 6-8″ (15-20 cm) stops or

reverses.

No movement, only a single click.

| Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Check wiring connections at travel module and at the logic board. Replace travel module if necessary.

Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace logic board if necessary.

Opener hums for 1-2 seconds no movement.| Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. Replace motor if necessary.
1| 6| Door coast after it has come to a complete stop.| Program travel to coasting position or have door balanced by a trained technician.
2| 1- 5| No movement or sound.| Replace logic board.
3| 1| The garage door opener moves slightly, then stops| Activate the garage door opener again. If problem persists, replace logic board.
3| 3| The battery status LED is constantly flashing green.| Battery backup charging circuit error, replace logic board.
3| 5| The garage door opener will not close or door reverses during travel.| Check for possible door obstructions and remove. Check that the cable tension monitor is properly connected to the opener. Replace the cable tension monitor. If two cable tension monitors were previously installed and one has been removed, unplug and plug in the opener three times to relearn the monitor to the opener.
4| 1- 4| Door is moving stops and or reverses.| Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel.
4| 5| Opener runs approximately 6-8″ (15-20 cm), stops and reverses.| Communication error to travel module. Check travel module connections, replace module if necessary.
4| 6| The garage door opener will not close.| Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering. Make sure nothing is hanging or mounted on the door that would interrupt the sensor’s path while closing.
5| 5| The door will not close when using

Timer-to-Close or MyQ Smartphone Control

| MyQ Remote LED Light must be installed to use TTC or MyQ to control the door. Plug in the MyQ Remote LED Light and make sure it is programmed to the garage door opener.

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References

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• P65Warnings.ca.gov

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