SAMSUNG Magician 8 Software Installation Guide

SAMSUNG Magician 8 Software

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TRADEMARKS & SERVICEMARKS
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Revision History

Revision

Number

| Description| Revision Date
---|---|---
1.0| Initial Release| Sep 2021
1.1| Bug fix, Security improvement| Dec 2021
1.2| New features included, User Instructions Improved| Mar 2022
1.3| New features included

(LED Setting, Data Migration)

| Sep 2022
1.4| Data Migration feature improved| Mar 2023
1.5| New features included, User Instructions Improved| Sep 2023

Introduction

New Samsung Magician 8
Experience the new user-friendly GUI of Samsung Magician. Try our new features and enhanced functions for a better user experience. Samsung Magician provides an integrated convenient solution for SSD with advanced capabilities. Samsung Magician software is developed and distributed exclusively for users of Samsung Solid State Drives (SSDs).

New Features
The new Samsung Magician features a number of improvements over the previous versions.

New features include

• Newsroom – You can view all the YouTube and Instagram content related to Samsung memory products.
• System Details – You can view all the details of BIOS, Motherboard, Operating System, and Drive-related information.
• Notice – You can view all the Software and Firmware update-related notices.

Requirements and Support

System Requirements

Operating System

| Windows 10 or higher

macOS High Sierra 10.13 or higher

Disk Capacity| Minimum 600MB available for installation
Supported Partition Types| MBR, GPT

Supported Languages

| English, Korean, Spanish, German, Japanese, Chinese(Simplified), French, Italian,

Portuguese, Russian

SSD

| The following Samsung SSDs are supported*:

Samsung SSD 990 EVO (M.2)

Samsung SSD 990 PRO with Heatsink(M.2) Samsung SSD 990 PRO (M.2)

Samsung SSD 980 PRO with Heatsink(M.2) Samsung SSD 980 (M.2)

Samsung SSD 980 PRO (M.2) Samsung SSD 970 PRO (M.2) Samsung SSD 970 EVO (M.2)

Samsung SSD 970 EVO Plus (M.2) Samsung SSD 960 PRO (M.2)

Samsung SSD 960 EVO (M.2) Samsung SSD 950 PRO (M.2)

Samsung SSD 870 QVO Samsung SSD 870 EVO Samsung SSD 860 PRO

Samsung SSD 860 EVO (2.5”, mSATA, M.2)

Samsung SSD 860 QVO Samsung SSD 850 PRO Samsung SSD 850

Samsung SSD 850 EVO (2.5”, mSATA, M.2)

Samsung SSD 840 PRO

Samsung SSD 840 EVO (2.5”, mSATA)

Samsung SSD 840 Series Samsung SSD 830 Series Samsung SSD 750 EVO

Samsung Portable SSD Series

There are some limitations that exist depending on the type of storage

and model.

Features

Model|

Drive Info.

|  | Perfor mance Bench mark|  | Perfor mance Optimiz ation

(TRIM)

| Diagno stic Scan|

PSID

Revert

| Encryp ted Drive| Over provisi oning| LED

Settin g

|

Secure Erase

|

Securit y

Setting

| Data Migrat ion
 | SMART| RAPID
840

PRO

| √| √| √| √|  |  |  |  | √|  | √|  | √
840| √| √| √|  | √|  |  |  | √|  | √|  | √
840

EVO

| √| √| √| √| √|  |  | √| √|  | √|  | √
750

EVO

| √| √| √| √| √|  |  | √| √|  | √|  | √
850

PRO

| √| √| √| √| √|  |  | √| √|  | √|  | √
850

EVO

| √| √| √| √| √|  |  | √| √|  | √|  | √
950

PRO

| √| √| √|  | √|  |  | √| √|  | √|  | √
960

PRO

| √| √| √|  | √|  |  | √| √|  | √|  | √
960

EVO

| √| √| √|  | √|  |  | √| √|  | √|  | √
850| √| √| √| √| √|  |  | √| √|  | √|  | √
860

PRO

| √| √| √| √| √| √| √| √| √|  | √|  | √
860

EVO

| √| √| √| √| √| √| √| √| √|  | √|  | √
970

PRO

| √| √| √|  | √|  |  | √| √|  | √|  | √
970

EVO

| √| √| √|  | √|  |  | √| √|  | √|  | √
860

QVO

| √| √| √| √| √| √| √| √| √|  | √|  | √
970

EVO

Plus

| √| √| √|  | √| √| √| √| √|  | √|  | √
870

EVO

| √| √| √| √| √| √| √| √| √|  | √|  | √
870

QVO

| √| √| √| √| √| √| √| √| √|  | √|  | √
980| √| √| √|  | √| √| √| √| √|  | √|  | √
980

PRO

| √| √| √|  | √| √| √| √| √|  | √|  | √
980 PRO

with

Heatsink

| √| √| √|  | √| √| √| √| √|  | √|  | √
990

PRO

| √| √| √|  | √| √| √| √| √|  | √|  | √
990 PRO

with

Heatsink

| √| √| √|  | √| √| √| √| √| √| √|  | √
990

EVO

| √| √| √|  | √| √| √| √| √|  | √|  | √
Samsung PSSD T1| √| √|  |  |  | √|  |  |  |  |  | √|
Samsung PSSD T3| √| √|  |  |  | √|  |  |  |  |  | √|
Samsung PSSD T5| √| √|  |  |  | √|  |  |  |  |  | √| √
---|---|---|---|---|---|---|---|---|---|---|---|---|---
Samsung PSSD T7| √| √| √|  | √| √| √|  |  |  | √| √| √
Samsung PSSD T7

Touch

| √| √| √|  | √| √| √|  |  |  | √| √| √
Samsung PSSD T7

Shield

| √| √| √|  | √| √| √|  |  |  | √| √| √
Samsung PSSD T9| √| √| √|  | √| √| √|  |  |  | √| √| √
Samsung PSSD X5| √| √| √|  |  | √|  |  |  |  |  | √|
Samsung PSSD T5

EVO

| √| √| √|  | √| √|  |  |  |  |  | √| √
Samsung SD Card| √|  |  |  |  |  |  |  |  |  |  |  |
Samsung UFD| √|  | √|  |  |  |  |  |  |  |  |  |

RAPID mode Requirements

SSD

| Samsung SSD 870 EVO Samsung SSD 870 QVO Samsung SSD 860 PRO

Samsung SSD 860 EVO (2.5”, mSATA, M.2)

Samsung SSD 860 QVO Samsung SSD 850 PRO

Samsung SSD 850 EVO (2.5”, mSATA, M.2),

Samsung SSD 850

Samsung SSD 840 PRO

Samsung SSD 840 EVO (2.5”, mSATA),

Samsung SSD 750 EVO

Processor| 1GHz or faster
System memory(DRAM)| 2GB RAM or more
Free Disk Space| Minimum 50MB
File System| NTFS

Driver Support

AMD

| Microsoft| Yes
AMD| Yes(With Latest Driver)
NVIDIA| Yes
Driver| Supported
---|---
Samsung| Yes
Microsoft| Yes

1. Samsung Magician does not require an internet connection to run. However, the internet connection is required to get updates for the latest Firmware, Feature modules or applications and to authenticate the SSDs.
2. If you delete some files of New Samsung Magician without an internet connection, some features like certification or configuration may not work properly and cause limitations in use of New Samsung Magician.
3. The SSD should not be disconnected from the system while FW Update, Benchmarking, Secure Erase, Provisioning, Encrypted Drive, PSID Revert, Diagnostic scan, Performance Optimization, Data Migration or RAPID features are in progress. Doing so could result in data corruption.
4. All parallel operations should be terminated before executing Diagnostic scan, Performance Optimization, Data Migration or Benchmarking features.
5. Data corruption may result if the user terminates the Magician application abnormally while Benchmarking, FW Update, Secure Erase, Diagnostic scan, Provisioning, Encrypted Drive, PSID Revert, Data Migration or RAPID features are in progress.
6. There is always the risk of data loss when updating SSD firmware. It is imperative that the user back up any important data before performing a firmware update.
7. If there are some system issues for Magician to perform functions, the System Compatibility in the Drive Details tab will provide a guide to fix the issues.
8. if Samsung Magician is under a proxy network environment, it may not provide the full functionality such as firmware updates.
9. In order for Samsung Magician to function properly, the time of the PC needs to be correctly set.

General Limitations
Overall

1. Magician does not work with SSDs connected via the SCSI controller interface.
2. Only MBR and GPT partition types are supported. Magician may not work with other partition types.
3. The magician shows only volumes mounted with letters.
4. Magicians will not work on SSDs that are locked with a user password.
5. The user may need to manually refresh for Magician to accurately reflect all connected/removed disks.
6. RAID on mode in SATA configuration is not supported by Samsung Magician and USB bootable solution.
7. If you are using any custom storage driver, then Magician may not work properly. Please always use the latest storage driver or Microsoft driver.
8. In the case of the function where the progress time is displayed – Performance benchmark, Diagnostic scan, Data Migration, and Performance optimization, changing the system time during the function execution may cause the elapsed time to not appear normally.
9. Depending on the resolution or ratio setting of your display, the bottom and right side of Samsung Magician may be out of the screen.
10. For the performance benchmark record that was performed in the previous version of Magician 7.0, some values may be marked as Unknown.
11. A magician might have compatibility issues with a certain IRST Driver.
12. When RAPID is activated, the Restore point warning message is only available in English.
13. If Magician gets connected to or disconnected from the PSSD while performing some feature, Magician may not work properly.
14. If you try changing the name of security-enabled PSSD T1 / T3, the name won’t be changed without additional guidance when the wrong password is entered.
15. The Magician icon may appear unchanged until the icon is updated by the system.
16. It may take up to a few seconds for to installer to start.
17. It may take time to move from one screen to the next screen in the installer.
18. Connecting through a remote connection will dismiss forcefully the magician notification window in Windows 11.
19. Upon abnormal termination of data migration, it may take time to restore the migration function.
20. When you fail to install Magician, MacOS only tells you that the installation failed even if the Magician installation failed due to insufficient disk space.
21. In MacOS Mojave(10.14) and High Sierra(10.13), the desktop shortcut icon for Samsung Magician is not rendered properly sometimes.
22. In MacOS Mojave(10.14) and High Sierra(10.13), installation takes more time than usual because of compatibility issues.
23. The installer will not prompt for system extension approval once the installation is complete when Magician is installed on OS booted from external disks for OS versions >= 11 (From Bigsur onwards) in M1. As a result, third-party kernel extensions will not be loaded and PSSD will not be detected in the application.
24. The installer will prompt for system extension approval and once the approval is complete, the system will restart when Samsung Magician is installed on an OS booted from external disks. However, there will be a kernel panic and the system will not boot for OS versions >= 11 (From Bigsur onwards). PSSD-related kernel extensions will be loaded and the application will detect PSSD(s) successfully in the case of these OS versions – 10.13 (High Sierra), 10.14 (Mojave), 10.15 (Catalina).
25. Under certain High DPI configurations, the text may not appear correctly in Magician Installer. In order to fix it please change High DPI settings to Override High DPI Scaling behavior by right clicking Magician installer, select Properties, Compatibility then Change High DPI Settings.
26. During firmware updates, please do not hibernate/sleep/power off a host. It may lead to system error or firmware update failure.

Performance Benchmark

1. Benchmarking may not work with some removable storage devices.
2. Performance Benchmark may get timed out on ASMedia controllers if the driver does not handle multi-thread operations (IOs)

Performance Optimization

1. Performance Optimization supports only the NTFS file system.
2. Magician does not support TRIM operation for Standard Performance Optimization on Windows 10 and above, as they support native TRIM.

Diagnostic Scan

1. Short scan supports only the NTFS file system.
2. If the device is locked, both short scan and full scan are not supported.
3. When performing a Short scan, secure sufficient space of 5GB or more.
4. Samsung NVMe driver v3.3 is required to use SMART Self test in 970 EVO Plus. NVMe Driver is not required from later released models. (980, 980 PRO Series, 990 Series, etc)

PSID Revert

1. SSD supporting PSID Revert is 860 EVO 860 EVO M.2, 860 EVO MSATA, 860 PRO, 860 QVO, 970 EVO Plus, 870 QVO, 870 EVO, 980, 980 PRO, 980 PRO with Heatsink, PSSD T7, PSSD T7 Touch, PSSD T7 Shield, PSSD T9.
2. The PSID Revert function can release the encrypted drive using the PSID of the label. After performing PSID Revert, all data on the drive is deleted.

Secure Erase & Linux Bootable Solution

1. While making a bootable solution for Secure Erase, please make sure the Device Manager window is closed.
2. In some of the PCs, the Bootable Solution may not work properly as expected because of compatibility issues.
3. The Bootable solution is not compatible with pure SCSI or SATA NVIDIA/LSI/AMD chipset drivers.
4. AHCI or ATA mode must be enabled in the BIOS during PC boot-up.
5. The Bootable solution may hang if the SSD is removed on PCs that do not support the hot plug feature (e.g. ICH5/6 chipsets).
6. The Bootable solution will not work with devices attached via SATA 6Gbps (SATA III) operating in IDE mode.
7. Secure Erase may not work on systems where SECURITY FREEZE LOCK is issued by the BIOS.

Encrypted Drive

1. Class 0, TCG Opal, and Encrypted Drive cannot be enabled simultaneously. Only one mode can be enabled at a time and all other modes must be disabled.
2. Security mode (Class 0, TCG/Opal or Encrypted Drive) must be disabled (unlocked) before removing and installing onto another PC.

Over Provisioning

1. Over-provisioning only supports NTFS and raw (Unformatted) partitions.
2. Over-provisioning does not support dynamic disks or disks that require ‘Chkdsk’ operation.
3. The magician cannot guarantee that Over Provisioning scans the disk’s partition layout properly if partition information had been changed during scanning.
4. Over-provisioning may fail, even though enough free space is available if your system suffers from cluster misalignment.
5. If a user cannot span or shrink volume size through disk management of OS administration tool, it is possible not to work dynamic over-provisioning properly.
6. Windows ‘Disk Partition Service’ and ‘Virtual disk Service’ should not be disabled in order to perform Over Provisioning.
7. Provisioning can only be performed on the last accessible partition (NTFS or raw)
8. If a device with more than 4TB applied to the MBR partition is used, the function may not operate normally.

LED Setting

1. Depending on the status of the SSD, LED setting may not be possible.

Security Setting

1. Finding my password is unavailable on Samsung Magician.
2. Up to four fingerprints can be registered on the Samsung Magician

Data Migration

1. Data Migration supports the Windows operating systems listed in the System Requirement only.
2. Data Migration supports the Samsung SSDs listed in the System Requirement only. OEM storage devices provided through a computer manufacturer or supplied through another channel are not supported.
3. Data Migration can only clone a Source Drive on which an operating system has been installed. It cannot clone a drive without an operating system installed on it.
4. When the Source Drive has two or more volumes (e.g. volumes to which drive letters, such as C:, D:, or E:, are assigned), Data Migration can clone the C: volume on which an operating system is installed and two more volumes. The System Reserved Partition, which is created automatically during Windows installation, is cloned automatically.
5. The OEM Partition, which is created by the computer manufacturer when shipped from the factory, is not cloned. However, it will be automatically cloned if the computer manufacturer is Samsung and SRS (Samsung Recovery Solution) 5, SRS 6, or SRS 7 has been installed. (Versions lower than SRS 5 are not supported.)
6. After cloning the Source Drive to the Target Drive, their data sizes may differ by a few gigabytes. This is normal. During cloning, Data Migration does not copy virtual memory (page files, hibernation files, etc.) automatically created and managed by the operating system.
7. Data Migration cannot clone encrypted drives. In order to clone an encrypted drive, you must remove its password first.
8. If the motherboard chipset drivers are not up to date when cloning, Data Migration may not function properly.
9. If you have multiple operating systems installed on your computer (e.g. Windows 7 installed on the C: volume and Windows 8 installed on the D: volume), then the cloned drive may not function properly in some cases.
10. If the Source Drive is damaged (e.g. it has bad sectors), then the cloned drive may not function properly.
11. Before attempting to clone a drive using Data Migration, it is recommended that you close all open programs and allocate sufficient memory first.
12. If you have instant recovery software installed on your computer, then Data Migration may not function properly.
13. If the Source Drive has been converted to a dynamic disk, then Data Migration may not function properly.
14. If a portable device (e.g. an external USB device) is connected to the Target Drive for cloning, then Data Migration may not function properly because of the USB adapter.
15. If the OS version installed in the original drive does not support the GPT partition and when it is duplicated in a drive exceeding 2TB, the MBR partition type will be applied to the duplicated drive. As MBR does not support large drives, the space exceeding 2TB will remain unallocated.
16. In order to use Data Migration in Samsung Portable SSD, Security Mode should be disabled.
17. Portable SSDs support Data Migration only on systems with Windows 10 or higher versions.

Firmware Update

1. PC will be shut down automatically after firmware update (Magician counts down 20 seconds before shutdown).
2. Firmware Update may fail on Samsung brand SSDs connected to AMD Controller. Please retry using the default SATA AHCI controller (Microsoft drivers).

Settings

1. When booting the PC, users can decide whether to auto-run Samsung Magician. If auto-run is turned off, updates cannot be received in real-time.
2. The device scan proceeds immediately after the language is changed.
3. Scaling size varies depending on the resolution.

RAPID mode Limitations

1. RAPID mode accelerates only one SSD even though user has several Samsung SSDs (870 QVO, 870 EVO, 860 QVO, 860 EVO, 860 PRO, 850 PRO, 850 EVO, 850, 750 EVO, 840 EVO, and 840 PRO regardless of form factor).
2. If there are two identical SSDs connected, RAPID mode may accelerate the incorrect SSD.
3. RAID Mode sets is not supported as an accelerated drive.
4. After uninstalling RAPID mode, if the system is restored to a prior state in which RAPID mode was installed, RAPID mode will be started in a disabled state.
5. NVIDIA Storage Controller is not supported.
6. During RAPID mode Enable/Disable operation: Do not disconnect the target SSD, Do not kill the application.
7. If fast startup is enabled on Windows 10 or higher machines, RAPID mode enables/disable requires a system restart. Shutdown followed by turning on the power will not activate RAPID mode enable/disable. y default fast startup is enabled.
8. Flush command of operating system and/or application may cause variation in performance when RAPID mode is enabled.
9. Sometimes on AMD PC with AMD and ASMedia storage controllers it was found that the IOs take a longer time to complete. In such cases, if Rapid was enabled, it may get automatically disabled due to such IO errors. It may display “Rapid is in the inactive state”. The user has to reboot the PC to enable the Rapid back.
10. If multiple iterations of Read and Write are performed, the RAPID mode may become inactive due to system internal errors on some of the AMD / ASMedia Controller or Driver.
11. RAPID mode can’t be guaranteed on the target SSD with non NTFS file system.
12. If user deletes some files on the RAPID folder, RAPID may not be uninstalled properly.
13. If the msiexec.exe is either unstable or corrupted, RAPID mode enable fails with the error message “The Windows Installer service failed to start. Start the Windows Installer service manually, upgrade the Windows Installer service, and check if the last updated or installed program in Windows was successful. If the problem persists, contact the A/S center.”

The issue can be fixed by

• Unregister and reregister Windows Installer service / MSI service.
• On the Start menu, click Run.
• In the Open box, type “msiexec /unreg”. Then press ENTER.
• On the Start menu, click Run
• In the Open box, type “msiexec /regserver”. Then press ENTER.
• Try enabling RAPID mode again.

If RAPID mode is not enabled, follow the steps below

• Updating Windows Installer
• If your Windows Installer is not the latest version, is corrupted or msiexec is missing, please install the latest version of Windows Installer, then try enabling RAPID mode again.
• If none of the above procedures work, we recommend reinstalling Windows.

Operational Check of RAPID mode

RAPID mode starts its operation 45 seconds after OS booting.

Please make sure the increased size of non paged pool using “task manager → performance → memory tab” to ensure it is fully operational.

Before RAPID mode enabling
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