TAGRY X08 True TWS Bluetooth Earbuds User Guide

X08 True TWS Bluetooth Earbuds

Issue 1
Earbuds or charging case couldn’t be charged.
Cause ①: The charging contacts of earbuds or case are dirty.
Troubleshooting: Please clean them as below: Cause ②: Incorrect charging cable.
Troubleshooting: Use usb-c cable to charge these earbuds. Issue 2
Sound Cut in/out or connnected/disconnected.
Cause ①: There is electromagnetic interference around earbuds.
Troubleshooting: Please keep away from these interference.
Cause ②: The distance between earbuds and phone is over 33 feet.
Troubleshooting: Please keep the distance less then 33 feet(without obstacle). Cause ③: The Earbuds in low battery or high temperature.
Troubleshooting: Please use USB-C cable to charge for earbuds.After eliminating the above causes, please re-pair these earbuds with phone.
Issue 3
The sound for calls are poor or small.
Cause ①: Only wear the sub earbud.
Troubleshooting: Please wear two earbuds for calls and keep L earbud’s mic close to your mouth.
If only wear one earbud, please keep the other one into charging case and close the lid of case. Cause ②: The microphone hole was blocked.
Troubleshooting: Please clean the microphone hole. Cause ③: The grilles or the ear tips are dirty.
Troubleshooting: Please clean as below: Issue 4
Earbuds can pair with phone , but couldn’t pair with PC/Pad.
Cause ①: These earbuds connected with previous device automatically.
Troubleshooting: Turn off previous device bluetooth before you pair with new device.
1 Previous device 2 New device Cause ②: The bluetooth version is too old.
Troubleshooting: Please connect with device which bluetooth version is 4.0 or over 4.0.

Issue 5
These earbuds have static noise or a constant buzzing sound.
Cause ①: The signal and connection between the earbuds and your device are affected by electronic interference emitted by devices like microwave ovens, WiFi routers, signal lights, or devices in airports/metro stations, etc.
Troubleshooting:

1. Please clean the grilles.
2. Try to use the earbuds in different locations and see whether the static. noise is less or gone.
3. Keep a distance from electromagnetic interference sources.
4. Turn off the devices nearby that may cause interference.
5. If the problem persists, please contact us for further assistance or replacement.
   

Issue 6
Wear Issue
Cause ① : Don’t wear correctly or use the suitable eartips
Troubleshooting:
Step1: Choose the comfortab le **eartips![TAGRY X08 True TWS Bluetooth Earbuds

• eartips](https://manuals.plus/wp-content/uploads/2023/09/TAGRY-X08-True-TWS- Bluetooth-Earbuds-eartips.jpg) Step2: Wear it in ear and adjust to a comfortable position (Please put the right and left headphones on the correct ear) Issue 7
  The music sound is poor or bad
  Cause 1: Don’t use the suitable eartips
  Troubleshooting : Choose the suitable eartips after received the product. Cause 2: The grilles or the ear tips are dirty
  Troubleshooting : Please clean as below: Cause 3: The earbuds inside are wet
  Troubleshooting** : Please shake the earphones to let the water come out

Video Support & Customer Service

To get more information, please scan the QR code on the left bottom side. There, you can watch Youtube videos about tutorials and troubleshooting to all kinds of  issues.
If you ave any issue during using time, please feel free to contact us.
Contact Steps:     https://www.youtube.com/channel/UC_vE7qLogKJeTHlSiBSVKIg

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