ACE COMPUTERS ACE-SEWP-V High-Power ACE Vision Desktop Computers Instructions
- June 13, 2024
- Ace Computers
Table of Contents
SEWP V ORDERING GUIDE
Contract Number: NNG15SC01B
CAGE Code: 1PWX7
DUNS: 796555589
UEID: KPFHGJDW5115
TIN: 36-4010566
NAICS: 334111
Group A – Small Business, WOSB
Contact Information
Government Points of Contact
SEWP Orders via E-mail (pdf or image files):
sewporders@sewp.nasa.gov
SEWP Helpline: 301-286-1478,
help@sewp.nasa.gov
SEWP Office Hours: Monday – Friday, 0730 – 1800 Eastern Time
Website: www.sewp.nasa.gov
ACE Computers Points of Contact
- Program Manager: Leyda Golemo, 847-952-6918, lgolemo@acecomputers.com
- Deputy Program Manager: Candice Holt, 877-223-2667, cholt@acecomputers.com
- Quote Request: Sales Team, 877-223-2667, sales@acecomputers.com
- Technical support; Installation; Basic Warranty; Extended Warranty; Software Support:
Service/RMA Team, 847-952-6900, support@acecomputers.com
Company Overview
ACE Computers is a leading provider of information technology solutions for the federal government. Our customers rely on us to meet their goals and technology challenges with intelligent solutions. We have carved a niche by anticipating our clients´ needs and focusing on their mission, not ours. We provide the highest quality computer products, supplies, and services at competitive prices via notable contracts including SEWP V. We pride ourselves on the depth and breadth of our partnerships, ranging from proven industry leaders to partners with solutions at the forefront of technology. Regardless of how our customers consume technology, ACE Computers can help them prepare for what’s next.
SEWP V General Information
The NASA SEWP (Solutions for Enterprise-Wide Procurement) GWAC (Government- Wide Acquisition Contract) provides the latest in Information and Communications Technology (ICT) and Audio-Visual (AV) products and services for all Federal Agencies and their approved contractors. The statutory authority allowing usage of the SEWP contracts by the entire Federal Government is NASA’s designation as an Executive Agent by OMB based on the Information Technology Management Reform Act (ITMRA) of 1996, now the Clinger- Cohen Act.
SEWP Mission
The SEWP Program Office manages a suite of government-wide IT products and
services contracts that enable NASA and all Federal Agencies to achieve their
missions and strategic initiatives by providing streamlined access to critical
technologies and solutions. The Program provides best value for the Federal
Government and American taxpayer through innovative procurement processes,
premier customer service and outreach, acquisition insight, and partnership
with Government entities and Industry.
SEWP Vision
SEWP will provide Federal Agencies high availability access and insight to
strategic solutions through utilization of SEWP’s suite of ICT products and
services. High level agency decision makers will have direct access to their
acquisition data to assist with strategic oversight and control of internal
ICT acquisition and external supply chain processes.
SEWP V Ordering Process
The internal ordering process of each agency varies. The process and accompanying forms for PR’s and DO’s that are issued against a SEWP contract is defined by the issuing agency and not the NASA SEWP Program Management Office (PMO). The typical process, however, is for an end-user to determine a requirement and generate a purchase request (PR). The PR along with any necessary funding information is sent to that Agency’s procurement office which results in the issuance of a delivery order (DO). Any valid Federal Agency DO form, and the associated delivery order number may be used. The NASA SEWP Program Management Office (PMO) does not issue DO’s – these must be issued through the issuing Agency’s procurement office. The SEWP Program Management Office (PMO) reviews, processes and tracks issued DOs and forwards them to the Contract Holder(s).
Some agencies have special requirements for issuing IT Delivery Orders. It is
the Issuing Agency’s Contracting Officers’ (COs/KOs) responsibility to be
aware of any agency-specific policies regarding issuing orders via an existing
contract vehicle and Government Wide Acquisition Contracts. There are no
requirements under the SEWP Contracts for issuing agencies to use other
intermediary procurement offices, except as directed through their own
internal policies.
Regardless of Agency-specific Ordering processes, the general flow for SEWP
orders is:
Download the text version of the SEWP Order process flow.
PDF
For the end-user or contracting officer (CO) to determine the best value
through the evaluation of quality, price and seller background and experience,
SEWP provides web-enabled tools to easily conduct market research.
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Market research. According to Federal Acquisition Regulations, (FAR) Part 10, appropriate market research based on the size and complexity of the acquisition is required. NASA’s Online SEWP tools assist in this market research process.
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Submit a Request for Quote using the Quote Request Tool.
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Create a Delivery Order using the SEWP help@sewp.nasa.gov support for government guidance.
All Delivery Orders over $5 Million must include the SEWP Fair Opportunity Form or equivalent information with the Deliver Order. Add link to NASA’s PDF form and doc form -
Send order to NASA SEWP BOWL. SEWP Delivery Orders must be routed through the SEWP Program Management Office (PMO) via fax or email. They should not be sent directly to the Contract Holder.
Contract Holders may only accept Delivery Orders through the NASA SEWP Program Office and those orders must have an assigned SEWP tracking number or OSN (Ordering Sequence Number).
FAX orders and completed forms to 301-286-0317 or
E-mail PDF or Image Files to: sewporders@sewp.nasa.gov
Or, send orders and completed forms to:
SEWP Program Management Office (PM) 10201 Greenbelt Road, Suite 200 Lanham, MD 20706
Phone: 301-286-1478
Fax: 301-286-0317
Note: It is preferred that orders be accompanied by the SEWP Fax Cover Sheet. -
NASA SEWP PMO verifies order and forwards valid Orders to the appropriate Contract Holder. Under normal circumstances, the time between the receipt of a Delivery Order at the NASA SEWP Program Management Office (PMO) and submission of the order to the appropriate Contract Holder is less than 1 business day.
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SEWP Contract Holder processes the order, delivers equipment, and services, and invoices the Agency or Contractor.
If modifications are made to any order, these modifications must also route
through the SEWP Program Management Office (PMO).
To assist you in preparing your delivery orders, below you will find important
information in reference to processing delivery orders through the SEWP
Program office. Please feel free to contact the SEWP helpline if you have any
questions concerning your purchase orders, our web-tools or any SEWP related
topics at 301-286-1478.
Our hours of operation are as follow Monday – Friday 7:30 am to 6:00pm EST.
Delivery orders are required to contain the following information for processing. If the below information does not appear on the delivery order, the order may not be processed, or processing may be delayed.
- Delivery Order Number (any valid Government DO is allowed)
- Quote from a SEWP Contract Holder verifying the viability of the order
- Date Delivery Order Issued
- SEWP Contract Number
- SEWP Contract Holder’s mailing address and phone number
- Issuing Office: Agency Name and Mailing Address
- Ship to Office: Agency Name and Mailing Address
- Total dollar amount of order
- Contracting Officer’s Signature
- Contracting Officer’s Phone Number
- Date Delivery Order Signed
- Line Items/Pricing
Surcharge
As of November 1, 2019, the SEWP surcharge for all orders is a 0.34% The fee
is included in the price of all products and is not separately listed on
quotes. It is the Contract Holder’s responsibility to pay the fee from their
quoted product prices.
NASA SEWP reserves the right to adjust all surcharge rates as the SEWP Program
Management Office (PMO) budget so requires.
Note that the NASA SEWP Program Management Office (PMO) operates on a non-
profit, self-contained Full Cost Accounting Budget. The fees are set solely to
fund the services and staff provided by the NASA SEWP Program Management
Office (PMO). Collection of excess fees will result in either an increase in
services, a decrease in the fee structure or a combination of the two.
SEWP V Terms and Conditions
Contract Number: NNG15SC01B
Contract Period: 5/1/2015 – 4/30/2025
FOB Point: Destination
Standard Delivery Time: Shipping within 30 days of ARO. Negotiable at the
delivery order level
Item Fees: 0.34%
Payment Terms: Net 30 days
Acceptance Date
Shipments shall be accepted by customer within 48 hrs. upon receipt.
Product Returns
Returns must be factory sealed, unopened and, undamaged. Return requests must
be made within 20 calendar days. Upon approval an RMA number will be issued,
and the customer will have 15 calendar days to ship product back for
replacement or refund. Opened products are not returnable. Product damaged in
freight should be refused at time of delivery. Software licenses are not
returnable. Custom hardware is not refundable. Restocking fees may apply.
Delivery
Lower 48 delivery is FOB Destination. Alaska, Hawaii, Guam, and Puerto Rico
will be FOB Origin. OCONUS freight will be an additional charge.
Who Can Use SEWP
The SEWP contracts are for use by NASA, all Federal agencies and approved
federal agency support service contractors. Contracting officers considering
authorizing support service contractors should review the policy at FAR
51.101, and any agency specific guidance or policy, to make the appropriate
determination and written finding which supports issuance of the
authorization, as required by FAR 51.102 and FAR 51.107. (For NASA contracting
officers, additional guidance is provided in the NASA Far Supplement at
Subpart 1851.)
Approved support service contractors must comply with the requirements at FAR
51.103.
To authorize a contractor to purchase from the SEWP contracts, the authorizing contracting officer should send a copy of the authorization letter to the SEWP Program Management Office (PMO) containing all the following information:
- Authorizing Agency Name, Contracting Officer (CO) Name, Mailing Address, Phone/FAX number and the contractor’s corporate name, division, and address.
- Contract number and period of performance
- A statement that the contractor is authorized to purchase from SEWP contracts in support of the above contract.
- The CO’s/KO’s signature and date signed.
The letter should be sent in advance of or with the first order via fax,
e-mail, or Ground Mail.
sewporders@sewp.nasa.gov
SEWP Program Management Office (PMO)
10210 Greenbelt Road
Suite #200
Lanham, MD 20706
Phone: (301)286-1478
Fax: (301)286-0317
Upon approval of the authorization letter, the contractor’s name and contract
information will be added at the Approved Support Service Contractors web
page.
Authorization Letter Template
ACE Computers
340 Howard Ave, Des Plains, IL 60018
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>