maxima Max Pro X4 Smart Watch User Manual

June 4, 2024
maxima

Max Pro X4 Smart Watch

USER MANUAL/ WARRANTY CARD

Max Pro X4

App Downloading

Scan the QR code to install the Pairing APP.

https://www.maximawatches.com/maxpro/app/

  • Compatible with iOS 9.0 / Android 5.0 & above
  • If the software is not the latest Version, the APP may not work properly.

Post-registration of your X4, the warranty will be activated and regular firmware updates will be provided to upgrade software version

Switching ON the MAX PRO X4 watch

maxima Max Pro X4 Smart Watch - fig 1

Watch & APP Connecting

  • Turn on your phone’s Bluetooth and GPS. Make sure the watch is not connected to any other devices.
  • Download [Coolwear/YFit App]—[ App Device] Tap on MAX PRO X4 to pair it.

maxima Max Pro X4 Smart Watch - fig 2

Charging

Before you use the Watch for the first time, please charge it fully to ensure the Watch has sufficient power & optimized battery.

  • If you are Reusing the Watch after a long period, please charge the Watch for at least 2 hours to activate the battery/ But don’t overcharge it whenever charging the Watch, overcharging will shorten the battery’s working life.
  • Make sure that the Watch will be charged every month when not in use.
  • If 5% of battery capacity is left, Watch will automatically switch to the power-saving mode. All functions will be disabled.
  • Please use the standard accessories for charging, choose a charger with an output voltage/current of 5V/500mA or 1A.
  • The two charging thimbles of charging accessories must not come in contact with metal objects when it is energized, to avoid short circuits or fires. DO NOT
    USE A QUICK CHARGER.

Battery
Your Max Pro has been optimized to deliver maximum battery life. Your X4 watch will give you a battery backup of 14 -15 days under Typical Usage conditions.

Normal usage scenario: 10- 11 days
Default dial, Manual heart rate, 4-5 app alerts, 75% brightness, Sleep monitoring enabled, Lift the wrist 100 times a day.

Heavy usage scenario: 5- 6 days
Customized dial, Automatic heart rate on, 7-8 app alerts, 80%-90% brightness, Sleep monitoring enabled, Lift the wrist 100 times a day.

Default dial, Manual heart rate, 2-3 app alerts, 50%-60% brightness.

Bluetooth off, using the watch for normal functions.

Customizing Watch Faces

maxima Max Pro X4 Smart Watch - fig 8

You can personalize your X4 watch with any of the pre-loaded watch faces on the Coolwear/iFit App. You can also personalize the watch face with your own picture or photograph from your album. Go to Device in the main Coolwear /iFit App choose watch faces Enter click on the select picture/take pictures from the album & crop as desired and click the on the top right screen. Once done press Ok on the top right corner and the APP will sync the image as a watch face.

2: Step
The watch will record the number of moving steps, distance, and burned calories. Other fitness activity data will synchronize to the APP. It resets every day after 00:00, and all historical records are available in the APP.

3: Sleep
Your X4 will record the sleep time, and the duration of deep and light sleep. You can view more data about sleep records through The APP. Default sleep statistics period: 8:00pm- 8:00am.

maxima Max Pro X4 Smart Watch - fig 11

4: Sport
Multi-Sport modes (Walk, Run, Cycling, Climb, Yoga, Basketball, Football, Badminton, Skip, and Swim). Press the home button to pause/ stop the exercise mode. Exercise data will be synchronized to APP, you can view the detailed data records in the sports mode in the APP

  • The watch doesn’t have GPS, so when using GPS in sport mode, the APP will activate the mobile GPS to record the motion tracking.

5: Heart Rate
Enter the heart rate measuring interface & it will start in 2 seconds and take 15-30 seconds to complete. If you need heart rate measuring automatically, please set in APP. Steps to follow: [Device] –.Open [Automatic heart rate detection]. You will have a more detailed view and analysis in the APP. [Note: Auto heart rate will decrease battery life] Heart

maxima Max Pro X4 Smart Watch - fig 13

IMPORTANT NOTE : This Product is not designed to be a medical device, And it is not intended to diagnose, treat, cure or prevent any disease. All data and measurements are for personal reference only and not for medical use. Product images are for reference only. Accessibility to some product features and specifications may vary across regions. Actual data may vary subject to usage.

6: Breath (Stress-Buster)
Entering the breath training interface, you can choose the time and rhythm. For example, selecting the time of 1 minute and then the rhythm is slow. Click the breathing icon to start breathing training. Breathing training helps to reduce stress and improve well-being.

7: Blood Oxygen
The principle of blood oxygen monitoring is to use the PPG measurement method to measure blood oxygen saturation through a light sensor. Put the smartwatch on your wrist (do not tie it too tightly) and start measuring, your result will be displayed in 20-25 sec. And all historical measuring results will be stored on the APP. Note: The results are for personal reference only and not for medical use.

maxima Max Pro X4 Smart Watch - fig 15

8: Messages
Whenever there is a new message notification in the smartphone, the Watch will vibrate and synchronously show the message content. The Watch can save the latest 5 new messages and the latest new message will automatically overwrite the previously saved message, including SMS and other information.

maxima Max Pro X4 Smart Watch - fig 16

9: News
You can activate app alerts from your favorite news app and get instant updates on your smart Watch.

maxima Max Pro X4 Smart Watch - fig 17

10: Weather
You can view the weather today and for the next two days. You need to connect the Watch and APP to get weather information.

  • The weather information displayed on the smartwatch is obtained from the mobile service provider. So if the service provider of the smartphone is different, the weather information displayed may be different.

maxima Max Pro X4 Smart Watch - fig 18

11: Shutter
A: In the APP, go to [Device]―[Easy camera]
B: On the watch, from the main interface, swipe right then tap on “Shutter”. Shake your smartwatch to take pictures from your mobile camera easily..

12: Music control
Play music in the smartphone and control it through your smartwatch easily. Get the title of the song, the next & previous buttons, the play/pause button & control the music volume from your watch.

13: Find Phone & stopwatch: Click to use it
Click this function to track the connected mobile device.

14: Setting
Tap on it to use: watch Face, QR code, Screen sleep, Brightness, Power off, Reset, Find phone, Stop watch

15: Sedentary Reminder
APP – [Device] – [Idle alert] Toggle to enable/disable the function. When there are no activities in 1 hour, or if less than a certain number of steps within a given period, the smartwatch will vibrate to remind you.

16: Call Reminder
APP – [Device] – [Call reminder]. Toggle to /disable the watch to remind you the enable incoming calls of your phone. Note: The watch cannot be used to answer calls or reply to messages. It can only display messages or reject incoming calls.

17: Alarm
The APP – [Device] – [Alarm]. Up to 5 alarms can be set. The alarm will only remind when the time set is more than 2 minutes later.

18: Wake Screen on Wrist Raising
Flipping your arm, the screen will automatically light up
19: Water Resistance
Your Watch has a level of IP68 water resistance and supports cold water showers, swimming but not diving
20: ROHS
Your Max Pro X4 smartwatch is ROHS compliant. Maxima believes in doing its a little bit for the planet and taking green initiatives to move towards a sustainable planet.
21: Firmware Upgrade
[Pairing App]—[Device]—[Firmware upgrade]—[upgrades]

FAQ / Troubleshooting

1-APP cannot detect the smartwatch and cannot be paired.****

– 1.1 Please confirm the smartphone version first. Android needs to be version 5.0 or above; IOS needs to be version 9.0 or above. And ensure that the notification permissions of the smartphone are all turned on.
– 1.2. Confirm that the Bluetooth and GPS of the smartphone are all turned on.
– 1.3. Move your smartphone close to the smartwatch and search again.
– 1.4. If the steps above cannot solve the problem please set in the smartphone: open the phone settings – app and notifications -permissions – switch all permissions of Coolwear/YFit App to ON – turn on

2- Why can’t the Watch receive the messages?****

– As the Android phone back platform will automatically clean up the less used software, it will cause the Watch to go offline and no longer push messages.
– 2.1: Ensure that the pairing APP is operating on the phone
– 2.2: Ensure that the applications that needed to be notified by the Watch must be logged in via the smartphone to which your watch is connected. In case the notification is already read by another device (other smartphone & computer (Ipad) ) in which the application is logged in then the watch may not show the notification.
– 2.3: Ensure that the notification center of the smartphone software is open (if there is no message displayed in the notification bar of the phone, the message will not be displayed on the Watch):[Smart phone][Settings][App and notifications][Permissions][Coolwear/YFit App] Set all permissions to be ON.
Special Note : Above iOS 12 system version , [settings] [bluetooth] -[my devices] – [device name] -. tap this [share system notifications] -.open it
– 2.4: APP “permission settings”: First Step (Android Phone):
The APP – [Device] – [Background run permissions] – [Click] Second Step(iOS&Androld Phone):
The APP – [Device] – [App alerts] – [Message reminding] -[Coolwear/YFit] – [OFF] change to [ON] Background run permission Please check the setting when the Bluetooth
connection is abnormal, or the reminder is not received

3- After the smartwatch and the smartphone are connected with Bluetooth, the APP of the phone and the clock are not synchronized and the displaying time is
inconsistent.****

– Please don’t use the phone’s Bluetooth setting to connect the Watch and phone. If connected, delete the Watch from the list of paired devices.
– After that, please follow the steps of “Watch & APP Connecting” to connect the Watch and phone.

4- The number of steps displayed in the APP is inconsistent with the number of steps on the Watch.****

– Please confirm the connection status between Watch and APP. After connecting with the phone, APP will automatically synchronize the steps of the Watch.

5 – Can you take a photo/video with it?****

– No, currently it doesn’t have a camera, but you can take photos from your mobile phone with the help of the shutter app
Notes:
– When measuring heart rate, try to stay still during the measuring for better accuracy.
– The Watch is an IP68-rated model for dust and water resistance under the following conditions : (1) Water depth of at most 1.5m (2)At most 30 minutes of exposure to water.
– The screen touch of the Watch does not support underwater operation.
When the Watch is wet, wipe the surface with a soft cloth before operating.
– Avoid wearing the Watch too tightly on daily use. Keep the skin contact area of the Watch dry. If symptoms such as redness or swelling appear on your skin, immediately stop using the Watch and consult the doctor.
– Watch isn’t suitable for hot baths, hot springs, saunas, snorkeling, diving, water skiing, and other wading or deep-water activities with high-speed water flow. swelling appears on your skin, immediately stop using the Watch and consult the doctor.
– Watch isn’t suitable for hot baths, hot springs, saunas, snorkeling, diving, water skiing, and other wading or deep-water activities with high-speed water flow.

Declaration

  1. This product is not designed to be a medical device under applicable laws and is not intended to diagnose, treat, cure or prevent any disease. All data and measurements should be used for personal reference only and not for medical use.
  2. Battery data is based on test results in maxima labs. Actual usage time may vary according to settings and user preferences.
  3. Accessibility of some features may vary across regions. Product pictures and display contents on the preceding pages are provided for reference only. Actual product features and specifications (including but not limited to appearance, color, and size), as well as actual display contents (including but not limited to backgrounds, Ul, and icons), may vary
  4. All data in the preceding pages are theoretical values obtained by internal laboratories through tests carried out under particular conditions. For more information, refer to the details of the product mentioned above. Actual data may vary owing to differences in individual products, software versions, application conditions, and environmental factors. All data is subject to actual usage.
  5. Due to real-time changes involving product batches, production, and supply factors, to provide accurate product information, specifications, and features, maxima may make real-time adjustments to text descriptions and images in the foregoing information pages, so that they match the product performance, specifications, indexes, and components of the actual product. Product information is subject to such changes and adjustments without notice.

Activate Your Warranty

https://www.maximawatches.com/maxpro/app/

Your X Series smartwatch has been manufactured & tested in a world-class facility. Every component has undergone strict quality checks to ensure a fabulous/trouble-free smartwatch experience. We Warranty your Smart Watch against any manufacturing defects for one year from the date of purchase. In the unlikely event of a problem, please contact our toll-free number 1800 572 8809 or visit www.maximawatches.com/xservices to arrange to pick up of your product. (Note: Only the watch head will be repaired or replaced)

Terms & Conditions

  1. The customer must register their device on Maxima’s website to avail of any warranty services related to the smartwatches.
  2. The proof of purchase ( Invoice, Bill, etc) must be presented in order to avail of the warranty services.
  3. This is non-transferable and is applicable only to the first purchase of the Maxima Smartwatches only.
  4. This warranty is only valid for 1 year from the date of purchase. It starts from the date mentioned in the bill/Invoice.
  5. This warranty coverage is limited to the repairs & rectification of the reported issue with the product. In case of replacement, the product is replaced with an equivalent condition only, with or without the packaging accessories
  6. If the issue is not resolved on our toll-free no. & Video calls support. You can book a service request from the X Service section ( www.maximawatches.com/xservices). Our courier partner (Bluedart) will pick up the product from the mentioned address, for repair or replacement. In case of non-availability of the reverse pick-up service on the desired pin code, Maxima will contact you and arrange to pick up from the nearby location.
  7. Warranty Services is limited to the Repair/Replacement of the product. The terms & Conditions mentioned can be changed without prior notice and is at the sole discretion of Maxima.
  8. Maxima Shall not cover any liability or claim pertaining to any kind of medical problem caused by the usage of any Maxima product ( Rashes or Skin Allergies etc,) and are under no obligation to provide any repairs or replacement in such issues.
  9. Please note: Only the watch head will be repaired/replaced. Watch straps are not covered under warranty.
  10. Delivery Boy will check the condition of the watch and take photographs of the product before pickup and at dropoff. This is to ensure that no damage is incurred during the Transition/Transport of the product

Things Not Covered in The Warranty:

  1. The product has been subject to unauthorized tampering, modification, or repairs. Damage due to abuse, neglect, improper use, handling, storage, installation, or testing, including any use that is not in accordance with the product manual, documentation, or other instructions provided along with the product. maxima will not be responsible for any liabilities arising out of incidental, special or consequential damage or loss.
  2. Normal Wear & Tear, cosmetic damage, including but not limited to scratches, dents, and broken plastics on ports unless failure has occurred due to a defect in materials or workmanship.
  3. Defects or Damages caused by misuse, accident ( including without limitation fire, flood, collision earthquake, spillage of the food or liquid, device subjected to extreme temperatures, atmospheric conditions, waterlogging in the product, non-specified charger usage, improper use, or any acts of god).
  4. Usage is not in accordance with the technical specification of the product.
  5. Damage caused by third-party equipment with which the product is used.
  6. Use for medical, health or treatment purposes.
  7. The limited warranty does not cover any data loss. Moreover, the costs related to the data recovery, removal, and installation are not recoverable under this warranty.
  8. Warranty will automatically end on the expiry of the warranty period of 12 months ( Date as mentioned on the proof of purchase), regardless of the product not being in use during the warranty period for any reason.

For any support or information
Call Us on – 1800 572 8809
Time : 10:00 am to 6:00 pm
Monday to Saturday or E-mail us at help@maximawatches.com
Follow Us On:
@maximawatches
@maxima_watches
/Themaximawatches

References

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