HEAT EXPERIENCE EU38-40 Heated APP Controlled Insoles Instruction Manual

June 13, 2024
HEAT EXPERIENCE

**HEAT EXPERIENCE EU38-40 Heated APP Controlled Insoles

**

INSOLE OVERVIEW

Insole Overview

BEFORE USE

Congratulations on your new Heat Experience Heated Insoles. Before you start using them there are some things you should know.

The Heated Insoles must be fully charged before first use, or after a long period (2 months or more) of no use.

Charge the soles by connecting each sole to the USB cable, and connect it to a power supply. (At least 1A output). Do not charge unattended. Do not leave charger in wall socket, or leave insoles charging longer than 5-6 hrs.

When the red light is on, charging is ongoing. If the purple light is flashing, go to “Maintenance and use” for more information.

Charging takes about 3-4 hours, when charging is complete, the red light turns off, and a blue light turns on. Pair the soles before you put them in your shoes.
For the best effect, turn on the heat before you get cold. We recommend that you test and get to know your heated insoles before heading out.

QUICK TIPS

  1. If possible, turn on the insoles while indoors (in a warmer environment), this will help to protect the battery against getting cold, and prolong battery life.
  2. Insoles can be tailored to your size, within the cutline marked on the sole. Do not cut inside the inner marked line, this can result in damaging the heating system. Such damage is not covered by the warranty.
  3. Remember to remove the shoes’ original insoles before inserting the Heat Experience Heated insoles.
    Quick Tips

USE, MANUAL MODE

The soles can be used in manual mode, or with the APP.

Manual mode:

While the sole is off, press the button to switch it to the highest temperature mode (III).
If done correctly, the red light will turn on. The power button and charging port is located behind the cover on the side of the sole.

Press the button again to switch to medium temperature mode (II). In this mode the light is purple.

Press the button again to switch to low temperature mode (I). In this mode only the blue light will be on.

Push once more, and the sole will turn off. (no light).

*Before first use, you need to either charge the insoles, or long press the button (10 seconds, or until light turns on) to start using the insoles.

USE, APP MODE

Download and install the Heat X app at App Store( iPhone) or Google Play (Android). Find the app here: https://www.heatexperience.app or scan the QR code on the back of the manual with your phone camera.

Note that location services need to be allowed to use the app. The app will not collect or save any personal data.

Before first use you need to activate the wireless signals from the insole. Press the button on the insole for 5 seconds until light turns on.

Turn on the Bluetooth on your phone.

Open the app, select “Add new product”, and follow the instructions to connect the insoles.

Not working?

The insoles should be visible on your phones list of Bluetooth devices. They are displayed as Smart Insole L and Smart insole R.

If the soles does not show in the Bluetooth menu, it may be they are in “Hibernation mode”.

HIBERNATION MODE

To preserve battery life, you can turn on hibernation mode on the insoles. This feature shuts your insole completely off, and will disconnect your insole from the app. It will also prevent accidental activation of the insole.

To activate hibernation mode:

  1. Turn on insoles to blue or purple level.
  2. Long press the button on insole for 10+ seconds. The light will then turn off.
    You can test if hibernation mode is activated by a short press of the button. If the insoles does not turn on, hibernation mode is activated.

To turn off hibernation mode and reactivate the insole:

A) Connect the insoles to the charger. When you disconnect the insoles, they will be reactivated. OR:
B) Long press the button for 5+ seconds (until the light turns on)

After recharging, hibernation mode will automatically turn off, so if you charge your insoles, but are not going to use them for a while, you should activate hibernation mode to preserve battery life. The soles should not be fully charged when stored for for a longer period of time (2 months or more). See “Maintenance and use” for further instructions.

HEATING LEVELS

Button Temperature* Indicator light Duration*
I ~35°C/95°F Blue ~6 hours

11

| ~40°C/104°F| Purple| ~4 hours

111

| ~45°C/lll3°F| Red| ~ 2 hours
ON/OFF| –| None| –

 The given temperatures and lifetimes are estimates only. Battery lifetime and temperature will vary depending on the ambient temperature, moisture and the shoes insulation values.

MAINTENANCE AND USE CAUTION

To avoid deep discharge the soles needs to be maintenance charged. Deep discharge will reduce the lifetime of the battery significantly, result in permanent damage, or even result in a dead insole.

The insoles should be charged every 2 to 3 months if not in use, to prolong lifetime. For long term storage, charge the insoles to about 50-80% and activate hibernation mode for ideal battery preservation. Repeat discharge and recharge to 50-80% every 2-3 months. Store in a cool and dry place, between 5°C/41°F to 20°C/68°F

If the soles have been drained for battery, and the light flashes when charging, they need a reset. Go to this link for more help: faq.heatx.eu

You can charge the insoles with any 5v USB chargers, including power banks. Do not charge unattended.

Do not excessively bend the insoles. This may cause damage to the heating elements. Be careful when installing the insoles in your shoes.

To clean your insoles, use a cloth and wipe them off. The insoles are not waterproof. Only air dry the insoles. Do not place on radiators or other hot surfaces.

CAUTION

  • Do not charge unattended. Disconnect charger after use.

  • Do not wash or soak insoles. The insoles contain a built in circuit. Water or other fluids could damage or short circuit the electronics.

  • If the insoles get soaked, make sure they are dry before turning on. Do NOT dry on high heat.

  • Keep out of high temperatures (above 60°C). The built-in polymer lithium battery may explode or be damaged if exposed of high temperatures or fire.

  • May explode if disposed of in fire.

  • Do not crush or disassemble.

  • Do not insert pins.

  • Avoid high pressure (pressure should not exceed 250 kg).

  • All components should be recycled according to local laws and regulations.

  • Keep the heated gloves away from children – not to be used by very young children

  • (0-3 years). Not to be used by children over the age of three, unless the controls have been pre set by a guardian, or unless the child is adequately instructed on how to operate the controls safely.

  • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instructions concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

  • This product must not be used by persons insensitive to heat, and other very vulnerable persons who are unable to react to overheating. If you experience any signs of burns or discomfort, please check product before further use.

  • Always turn off when not in use.

  • Examine the appliance frequently for signs of wear or damage. If there are such signs, if the appliance has been misused or does not work, stop using the product and contact the supplier for further information.

  • This product is not a toy.

  • This appliance is not intended for medical use in hospitals

Description Value Remark
Battery Voltage 3.7 V
Battery Capacity 2200 mAh Polymer Li-ion battery
Charging Voltage Peak 4.2 ±0.05 V
Min. Discharging Voltage 2.75 V
Charging Mode CC/CV
Battery’s Maximum Charging Current (Ordinary Battery) 1000mA (0.25C5A) )

0°C~45°C
Battery’s Maximum Discharging Current (Ordinary Battery)| 1500mA (0.25C5A)| 10°C~60°C
Battery’s Internal Resistance| ≤220 mΩ| 1kHz ±0.1kHz

CONTACT

Do you have any more questions, feel free to reach out;
e-mail: contact@heatx.eu
Address:
Heatexp AS
Østre Rosten 102B
7075 Trondheim
NORWAY
Read more about Heat Experience, discover new products, and get inspired on
our webpage www.heatexperience.eu
Follow us on social media
facebook.com/the heat experience
Instagram: Heat Experience
We hope you enjoy your product.
Kind regards, The Heat Experience Team

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References

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