SecuLife GL310 GL-Series 4G GPS Tracker User Guide

SecuLife GL310 GL-Series 4G GPS Tracker

The GL-Series 4G GPS Tracker comes in three models: GL320, GL310 and GL300. It is a compact and portable device that helps you keep track of your loved ones or assets. With real-time location tracking, you can monitor the device remotely through a mobile app, available for both iOS and Android devices. The device also has an SOS button that can be pressed in case of emergency.

Quick Setup Guide

1. Activate your service plan online at www.activate.seculife.us.
2. Turn on the tracker by pressing and holding the power key for at least 3 seconds.
3. Download the mobile app by scanning the QR code or searching for SecuLife on Apple App Store or Google Play Store.
4. Register and login to the mobile app using the same email address used during SIM card activation.
5. Update the device information on your mobile app.

Getting Started

Step 1: Activate Your Service Plan Online

Visit www.activate.seculife.us to activate your service plan. You will receive a new phone number for your GPS tracker.

Step 2: Turn On the Tracker

To turn on the tracker, press and hold the power key for at least 3 seconds. The PWR LED will light up. If the tracker doesn’t turn on, it may need to be charged for several hours before trying again. Note that the ability to turn off the device has been disabled to avoid tampering. If you need to enable it, please contact our support team.

Step 3: Download the Mobile App

Scan the QR code or search for SecuLife on Apple App Store or Google Play Store to download the mobile app.

Step 4: Register and Login to the Mobile App

Use the email address used during SIM card activation as your username and create a password to register and login to the mobile app. You can use biometric login for added convenience.

Step 5: Update the Device Info on Your Mobile App

Your device will be added to your mobile app account automatically when you activate its SIM card online. Make sure to use the same email address for your mobile app login account if you activate multiple devices. You can update the device info, such as the device holder’s and app user’s name, on the mobile app.

Meet Your Device

The device has LED lights that indicate its status:

• Green: GPS signal is strong.
• Flashing green: GPS signal is weak.
• Blue: Device is connected to the network.
• Flashing blue: Device is searching for network connection.
• Red: The device battery is low.
• Flashing red: Device is charging.

Map Page

The map page on the mobile app shows the location of your device in real-time. You can also set up geofences, view location history, and receive alerts for specific events, such as when the device leaves or enters a designated area.

SOS Button

The SOS button on the device can be pressed in case of emergency. It will send an alert to the mobile app and designated phone numbers.
For more information and support, visit www.SecuLife.us.

AN OVERVIEW ON THE QUICK INITIAL SETUP GUIDE

KEEP THE THINGS YOU CARE ABOUT SECURE BOTH AT HOME AND ON THE GO.

ACTIVATE YOUR SERVICE PLAN ONLINE

YOUR SECULIFE@ GL SERIES (GL320/GL310/GL300) CPS TRACKER COMES WITH A PREINSTALLED SIM CARD; THE SIM CARD NUMBER IS LOCATED ON THE BOX. ACTIVATE THE SERVICE PLAN ON YOUR SIM ONLINE AND RECEIVE A NEW PHONE NUMBER ASSOCIATED WITH THE TRACKER.

VISIT : WWW.ACTIVATE.SECULIFE.US

WE WILL REGISTER YOUR EMAIL ADDRESS AND LINK THE DEVICE TO OUR SECULIFE@ MOBILE APP WHEN ACTIVATING YOUR DEVICE SIM CARD, SO YOU DON’T HAVE TO MANUALLY REGISTER TO THE APP. YOU’LL RECEIVE AN EMAIL CONFIRMATION WITH THE NEW NUMBER FOR YOUR RECORDS AND TO BE USED TO UPDATE YOUR MOBILE APP DEVICE INFO ON THE FOLLOWING STEPS.

TURN ON THE TRACKER

• PRESS AND HOLD THE POWER KEY AT LEAST 3 SECONDS AND RELEASE IT TO TURN ON THE DEVICE. AT THE SA TIME, PWR LED WILL LICHT ON
• IF THE TRACKER DOESN’T TURN ON, IT LIKELY NEEDS TO BE CHARGED. CHARGE THE TRACKER FOR SEVERAL HOURS AND THEN TRY AGAIN.
• TO AVOID TAMPERING WITH THIS DEVICE , THE ABILITY TO TURN OF THE DEVICE HAS BEEN DISABLED. TO ENABLE IT PLEASE CONTACT OUR SUPPORT TEAM

DOWNLOAD THE MOBILE APP

TO DOWNLOAD, SCAN THE QR CODE BELOW FROM YOUR CELLPHONE:

• Scan QR Code on iOS Device
  • www.Seculife.us/ios
• Scan QR Code on Android Device
  • www.seculife.us/android

OUR MOBILE APP IS ALSO AVAILABLE ON APPLE APP STORE OR GOOGLE PLAY STORE. SEARCH “SECULIFE” TO FIND THE APP.

REGISTER AND LOCIN TO THE MOBILE APP

A FAMILY MEMBER OR THE CAREGIVER CAN OPEN THE MOBILE APP AND LOGIN TO THEIR ACCOUNT WITH A USERNAME AND PASSWORD THAT WAS CREATED DURING THE SIM CARD ACTIVATION PROCESS ONLINE.

• ENTER YOUR EMAIL ADDRESS AS USERNAME.
• ENTER YOUR PASSWORD.

UPDATE THE DEVICE INFO ON YOUR MOBILE APP

WHEN YOU FIRST ACTIVATE YOUR TRACKER’S SIM CARD ONLINE, THE DEVICE WILL BE ADDED INTO YOUR MOBILE APP ACCOUNT AUTOMATICALLY. YOU CAN ACTIVATE MULTIPLE DEVICES ONLINE, MAKE SURE YOU USE THE SAME EMAIL ADDRESS OF YOUR MOBILE APP IN ORDER ADD THE DEVICE UNDER YOUR MOBILE APP LOGIN ACCOUNT.

1. TAP ON YOUR DEVICE TO GO TO THE DEVICE DETAILS TO SET/UPDATE ITS SETTINGS.
2. SET MAIN CONTACT NUMBER: THE PERSON’S (ADMIN’S) PHONE NUMBER TO RECEIVE APP ALERTS.
3. SET SOS NUMBER: LIST OF PHONE NUMBERS TO RECEIVE NOTIFICATION ALERTS WHEN THE SOS BUTTON IS TRIGGERED.

MEET YOUR SECULIFE@ CL SERIES CPS TRACKER

WITH A USER-FRIENDLY PANIC BUTTON FOR PERSONAL SAFETY MANAGEMENT AND ASSET MONITORING APPLICATIONS

MEET YOUR DEVICE CL-SERIES CPS TRACKER

CL-SERIES: CL300/CL310/CL320

WHAT DO THE LED LIGHTS MEAN ?

CHARGING

FIRST TIME CHARCE
WE RECOMMEND FULLY CHARGING THE CL300/GL310/GL320 GPS TRACKER FOR AT LEAST 6-HOURS BEFORE USING IT FOR THE FIRST TIME. IN THE MEANTIME, YOU CAN ACTIVATE THE SIM CARD THAT COMES WITH THE CPS TRACKER IF YOU HAVEN’T DONE IT YET.

CHARCE YOUR DEVICE
CONNECT THE USB TYPE-C CABLE TO THE INTERFACE CHARGING PORT LOCATED ON THE SIDE OF THE GPS TRACKER AND LET IT CHARGE FOR AT LEAST 6-7 HOURS.

CUSTOMERS ARE SOLELY RESPONSIBLE FOR PROPER CHARGING. USAGE, MAINTENANCE AND PERIODIC INSPECTION OF BATTERIES TO ENSURE SAFETY AND PROPER WORKING ORDER. CUSTOMER UNDERSTANDS AND ASSUMES ALL RISK ASSOCIATED WITH L I-POLYMER OR L I-ION BATTERIES AND SECULIFE SHALL HAVE NO LIABILITY WITH REGARD TO THE FUNCTIONALITY OR SAFETY OF ANY SUCH BATTERIES.

SOS BUTTON

SOS WILL IMMEDIATELY NOTIFY THE EMERGENCY CONTACT LIST AND SEND AN SMS ALERT AND IN-APP ALERT. TO ACTIVATE THE SOS ON THE DEVICE, HIT THE SOS BUTTON FOR 5 SECONDS. UPON TRIGGERING THE SOS BUTTON BY THE DEVICE HOLDER, THE MOBILE APP WILL RECEIVE AN IMMEDIATE NOTIFICATION OF THE DEVICE HOLDER’S LOCATION AND ITS SOS STATUS. UPON CAN IMMEDIATELY SEE RECEIVING AN SOS ALERT, YOU HIS/HER LOCATION SO YOU CAN TAKE THE PROPER ACTION, IF NEEDED. ON THE MAP

Press and Hold for 5 seconds
Sends SOS alert to the emergency contacts

MEET OUR MOBILE APP

A NEW, NEXT-LEVEL, AND EASY WAY TO PROTECT AND CONNECT WITH YOUR LOVED ONE. ANYTIME, ANYWHERE!

MAP PACE
THE MOBILE APP HOME SCREEN WILL DISPLAY THE MAP AND THE DEVICE(S) LAST SEEN LOCATION ON THE MAP. THE MOBILE APP ALSO HAVE OTHER FUNCTIONS AVAILABLE (ADD FENCES, NOTIFICATIONS, MY DEVICES) ON THE FUNCTION BAR TO TRACK, LOCATE AND SET UP THE SECULIFE@ CL SERIES AT YOUR CONVENIENCE.

• YOU CAN CLICK ON THE DEVICE TO SEE THE DEVICE NAME. THE NAME CAN BE CHANGED FROM MY DEVICES PAGE.
• YOU CAN SEE ALL OF YOUR DEVICES ON YOUR MAP, IF YOU HAVE MORE THAT A DEVICE ADDED TO YOUR MOBILE APP,

NOTIFICATIONS
SEE ALL THE NOTIFICATION RECEIVED FROM YOUR DEVICE

• SEE THE ALERT TYPE AND THE DEVICE NAME WITH THE DATE & TIME OF THE ALERT.
• IF YOU HAVE MULTIPLE DEVICES ADDED TO YOUR MOBILE APP, YOU WILL SEE ALL THE NOTIFICATIONS FOR ALL OF YOUR DEVICES FROM THIS NOTIFICATION PAGE. TO SEE THE NOTIFICATIONS OF A SPECIFIC DEVICE ONLY, YOU CAN GO TO: MY DEVICES SELECT A DEVICE BUTTON ON THAT PACE.

MY DEVICES

FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” TO SEE LIST OF DEVICES, IF YOU HAVE MULTIPLE DEVICES. CLICK ON THE DEVICE TO GO TO THE “DEVICE DETAILS”.

Click on + to Add a new Device

From My Devices page you will see

• Device Name (The name can be changed from Device Details)
• Battery level
• Device SIM card and IMEI #
• Last seen date/time.

Click on a device to go to “Device Details” to setup and update the device information at anytime.

Device status Types

• Online: This is when Device status indicates its online and connected to the App.
• Offline: This is when the device is switched off or no network signal is detected.

DEVICE DETAILS

FROM YOUR MOBILE APP HOME SCREEN, TAP ON “MY DEVICES” THEN CLICK ON THE DESIRED DEVICE TO “DEVICE DETAILS”. ACCESS AND TO GO TO ITS NOTIFICATIONS I HISTORY I SETTINGS WILL BE EXPLAINED ON THE FOLLOWING PAGES ON THIS CHAPTER

DEVICE NAME:

ENTER THE DEVICE NAME TO EASILY IDENTIFY THE DEVICE WHEN YOU SEE IT ON THE MOBILE APP MAP OR WHEN RECEIVING NOTIFICATIONS/ALERTS FROM THAT DEVICE.

CEO FENCES:

SELECT THE DESIRED CEO-FENCE (SUCH AS HOME, DOCTOR’S OFFICE, PARK, SCHOOL,… ETC.) TO RECEIVE ALERTS WHEN THE DEVICE ENTERS OR LEAVES THESE AREAS.

TRACKING INTERVAL:

SET UP LOCATION UPLOAD INTERVALS. THIS IS HOW OFTEN DO YOU WISH THE DEVICE TO REPORT THE LOCATION, WE SUGGEST TO SETUP TO 12 HOURS TO ENHANCE BATTERY-SAVING MODE; THIS WILL ENSURE THE DEVICE HAS SUFFICIENT BATTERY POWER FOR ANY POTENTIAL SOS ALERTS.

UPDATE MAKE SURE TO SCROLL DOWN AND SAVE THE CHANCES BY CLICKING ON THE “UPDATE” BUTTON

GEO-FENCE

GEO FENCING, ALSO KNOWN AS “SAFE ZONES,” CAN BE SET UP FROM THE MOBILE APP; YOU CAN ADD, EDIT OR REMOVE A CEO-FENCE AREA. ONCE A CEO FENCE IS CREATED YOU CAN SELECT THE FENCE(S), FROM DEVICE DETAILS PAGE, TO RECEIVE ALERTS WHEN ENTERING OR EXITING A CEO-FENCE AREA.

ADD GEO FENCE:

• CLICK ON NEW FENCE BUTTON FIRST THEN SET A PERIMETER ON THE MAP
• CLICK ON SAVE BUTTON AND ENTER\ THE FENCE NAME (SUCH AS HOME, DOCTOR’S OFFICE, PARK… ETC.).
• RECOMMENDED CPS RADIUS OF 1000 FEET OR HIGHER TO REDUCE FALSE ALERTS.
• YOU CAN SETUP MULTIPLE GEO FENCE LOCATIONS AS NEEDED.

DELETE CEO FENCE:
TO DELETE A GEO FENCE, CLICK ON THE DESIRED FENCE FIRST, THEN CLICK ON DELETE BUTTON CLICK TO ADD OR DELETE FENCES

LOCATION HISTORY

THE HISTORICAL ROUTE, ALSO KNOWN AS LOCATION HISTORY, WILL DISPLAY THE HISTORICAL ROUTE OF ANY DAY WITHIN THE PAST 365 DAYS. TO HELP YOU SEE THE PRESENT AND PAST PLACES VISITED.

MAIN CONTACT NUMBER

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “MAIN CONTACT NUMBER.”

SMS ALERT SWITCH

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS”. YOU WILL SEE THE T ENABLED/DISABLE SMS ALERT OPTIONS.

SET SOS NUMBER

FROM YOUR MOBILE APP HOME SCREEN, TAP ON DEVICES SELECT YOUR DEVICE, CLICK ON “SETTINGS” THEN “SOS PHONE

• SET SOS PHONE NUMBER: LIST OF THE PHONE NUMBER(S) TO RECEIVE NOTIFICATION SMS WHEN THE SOS BUTTON IS TRIGGERED. YOU CAN SET UP TO 3 PHONE NUMBERS.
• SOS E-MAIL : SET THE EMAIL TO RECEIVE THE SOS ALERTS WHEN TRIGGERED

QUESTIONS

CALL US
877-606-8080
CONTACT US WWW.SUPPORT.SECULIFE.US
WATCH VIDEOS WWW.SECULIFE.US

SAFETY INFORMATION
TO PREVENT INJURY TO YOURSELF AND OTHERS, OR TO AVOID DAMAGE TO THE DEVICE, FIRST READ ALL SAFETY INFORMATION BEFORE USE.

WARNING

• USE MANUFACTURER-APPROVED ACCESSORIES AND SUPPLIES.
• CAUTION – ELECTRICAL-OPERATED PRODUCT
• THIS PRODUCT IS NOT A TOY. KEEP OUT OF REACH OF CHILDREN AND PETS UNLESS PROPERLY SUPERVISED. THE PRODUCT CONTAINS SMALL PARTS THAT CAN BE A CHOKING HAZARD.
• DO NOT DROP OR CAUSE AN IMPACT TO THE DEVICE.
• PREVENT THE CHARGING JACK AND CORD FROM COMING INTO CONTACT WITH CONDUCTIVE MATERIALS SUCH AS LIQUIDS, DUST, METALS, PENCIL LEAD, OR AEROSOLS.
• DO NOT STORE YOUR DEVICE IN EXTREMELY HOT OR IN EXTREMELY COLD AREA. RECOMMENDED TO USE YOUR DEVICE FROM 41F TO 95F
• DO NOT STORE YOUR DEVICE NEAR OR ON TOP OF HEATERS, MICROWAVES, HOT COOKING EQUIPMENT, OR HIGH-PRESSURE CONTAINERS.
• DO NOT USE YOUR DEVICE WHILE CHARGING OR TOUCH WITH WET HANDS.
• THE DEVICE AND USB CABLE SHOULD BE PERIODICALLY EXAMINED FOR BREAKS, CRACKS, OR FRAYING, WHICH COULD RISK FIRE, ELECTRICAL SHOCK, OR PERSONAL INJURY. IF DAMAGED, THE USB CABLE SHOULD BE REPLACED OR REPAIRED BEFORE USE.
• KEEP OUT OF REACH OF CHILDREN AND PETS; SMALL PARTS ARE A CHOKING HAZARD.

CAUTION

• DO NOT DISASSEMBLE, MODIFY, OR REPAIR THE UNIT.
• ANY CHANGES OR MODIFICATIONS TO YOUR DEVICE CAN VOID YOUR MANUFACTURER’S WARRANTY. IF YOUR DEVICE NEEDS SERVICING, CONTACT CUSTOMER SUPPORT.
• DO NOT DISASSEMBLE OR PUNCTURE THE BATTERY, AS THIS CAN CAUSE EXPLOSION OR FIRE.
• DO NOT PAINT OR PUT STICKERS ON YOUR DEVICE. PAINT AND STICKERS CAN CLOG MOVING PARTS AND PREVENT PROPER OPERATION.
• IF YOU ARE ALLERGIC TO PARTS OF THE DEVICE, YOU MAY EXPERIENCE ITCHING, ECZEMA, OR SWELLING OF THE SKIN. WHEN THIS HAPPENS, STOP USING THE DEVICE AND CONSULT YOUR PHYSICIAN.
• ALLOWING UNQUALIFIED PERSONNEL TO SERVICE YOUR DEVICE MAY RESULT IN DAMAGE AND WILL VOID YOUR MANUFACTURER’S WARRANTY.

FOR WARNINGS AND DISCLAIMERS, PLEASE VISIT OUR WEBSITE
www.SecuLife.us

References

• GPS Locator Device to Track your Kids, Young, Adults & Seniors

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