Starkey StarLink Remote Control 2.0 User Guide

Neuro + Thrive Platforms
QUICKTIP
StarLink Remote Control 2.0

Pairing

The Remote Control 2.0 must be paired to interact with compatible 2.4 GHz hearing aids on the Neuro Processor and Thrive platforms. Pairing occurs once, then the hearing aids and Remote will automatically recognize each other.
The Remote can be paired within the fitting software or outside of the fitting software. Compatible 2.4 GHz hearing aids on the Neuro Processor or Thrive platform can be paired with one Remote.
Pairing within Pro Fit

1. Launch Pro Fit and connect hearing aids.
2. Select Accessories from the Preparation Session in Pro Fit or from the Flyout Menu .
3. Ensure the Lock switch is in the Unlock (up) position.
4. Place the hearing aids within six inches of the Remote.
5. Place the Remote in pairing mode by pressing the Favorite button for 5 seconds. The LED will rapidly blink.
6. Select to put the hearing aids into pairing mode.
7. Pairing is successful when the Remote image displays on the accessory screen.
8. Use the dropdown menu below the Remote image to set the Favorite button configuration.
9.  Select pairing information for pairing instructions if needed. Accessories 9
   For information on how to pair accessories, see pairing information. Turn Bluetooth off on the paired phone prior to pairing the accessory.

Pairing within Inspire X

1. Launch Inspire X, connect and detect hearing aids.
2. Select Accessories on the left navigation bar.
3. Ensure the Lock switch is in the Unlock (up) position.
4. Place the hearing aids within six inches of the Remote.
5. Place the Remote in pairing mode by pressing the Favorite button for 5 seconds. The LED will rapidly blink.
6.  Select Pair to put the hearing aids into pairing mode.
7. Pairing is successful when the remote image displays on the accessory screen.
8. Use the dropdown menu below the Remote image to set the Favorite button configuration.
9. Select the information icon for pairing instructions if needed.

Pairing outside of the software

1. Power off any mobile phone or other accessories that were previously paired with the hearing aids.
2. Ensure the Lock switch is in the Unlock (up) position.
3. Power off, then power on the hearing aids to place in pairing mode.
4. Place the hearing aids within six inches of the Remote.
5. Press the Favorite button for 5 seconds. The LED will rapidly blink.
6. Once the LED turns solid for 2 seconds, both devices are paired.
   The Remote will recognize if the fitting is monaural or binaural and pair one or two devices accordingly.

Use

Volume: A short press of the arrows increases/decreases the volume. Streaming volume changes occur when streaming audio from any of the 2.4 GHz streaming accessories and iOS or Android streams.
Program/Memory: Cycles through all programs assigned in the fitting software.
Lock/Unlock: Unlock to make remote adjustments, Lock to prevent unintentional changes and to preserve battery life.
Favorite Button: Activates the feature assigned to the Favorite button. The Favorite button is configured within the fitting software and available options may include:
None: No effect on the hearing aids.
Home: Moves the hearing aids to the Personal/Normal program.
Stop/Start Audio Stream: Start or stop audio streaming from a 2.4 GHz streaming accessory.
Edge Mode+: Press to activate this feature designed to achieve the best sound instantly for the current environment. Press again to deactivate this feature. Neuro Processor hearing aids only
Comfort Boost: Press to optimize sound quality in noisy environments.
Press again to deactivate this feature. Thrive Platform hearing aids only Jump to Program/Memory 4: Moves the hearing aids to program 4.
Tinnitus Stimulus On/Off: Start or stop tinnitus stimulus in the hearing aids.

1.  Accessories only pair to hearing aid (not to iPhone/app).
2. Double Tap feature only available on AI products.
   iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Android is a trademark of Google, LLC.
   The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks is under license.
   The Starkey logo, Edge Mode, Neuro Processor, Thrive, Inspire and Pro Fit are trademarks of Starkey Laboratories, Inc.
   ©2023 Starkey Laboratories, Inc. All Rights Reserved. 8/23 FLYR4139-00-EN-ST

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