FORTINET FEV-211F FortiExtender Vehicle User Guide

June 13, 2024
FORTINET

FORTINET FEV-211F FortiExtender Vehicle

Product Information

The FortiExtenderVehicle 211F/211F-AM is a device designed for providing reliable LTE connectivity in vehicles. It comes with various features and components to ensure a stable connection and convenient usage.

  • Model: FEV-211F (EU/APAC countries) and FEV-211F-AM (North America)
  • Modem: One (1) Sierra Wireless EM7565 LTE module for FEV-211 and one (1) Sierra Wireless EM7511 LTE module for FEV-211F-AM

The device has multiple LEDs, controls, ports, and antenna connectors for easy monitoring and connectivity.

Product Usage Instructions

Basic Connections:

  • Make sure the device is powered off by pressing and releasing the power button.
  • Connect the cigarette lighter power cable (with the 4-pin locked plug) to the vehicle’s cigarette lighter socket.
  • Insert the 4-pin locked plug into the device’s power input socket.
  • Press and lock the power button to power on the device.

Power Connection to Vehicle Fuse Panel:

  • Connect the device to the vehicle’s fuse panel using the provided power cables.
  • Connect the ignition switch to ACC/ON.
  • Connect the battery’s 12V-24V positive terminal to the device’s power input.
  • Connect the vehicle’s ground (chassis) to the device’s ground.

Please refer to the complete user manual for more detailed instructions and information on the product.

June 12, 2023
Copyright © 2022 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations, and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.

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Packing List

  • FortiExtenderVehicle 211F
  • 2 x WiFi & 1 x Bluetooth Antennas

Cigarette Lighter Power Cable

  • Mounting Kit

    • Mounting Kit
    • Screws
  • SIM Card Adapter

  • Cigarette Lighter Power Cable

  • Drill Template Sticker

  • QuickStart Guide

Product Description

FortiExtenderVehicle 211F/211F-AM is a secure LTE wireless WAN extender device for vehicle and industrial applications. It has a CAT12 LTE/GNSS module, 2×2 2.4G/5G WiFi5 (11ac wave2), and BLE integrated in the device. It features one (1) GE WAN, four (4) GE LAN RJ45 ports, one (1) USB 2.0, one (1) DB9 console, and an industrial digital I/O port of 1x opto input and 1x relay NC/NO output. It provides 2×2 2.4/5GHz concurrent 802.11 a/b/g/n/ac wave2 WiFi up to 1200 Mbps and Bluetooth 5.0 communication.
FEV-211F-AM is for North America and supports Band 14 (FirstNet band). FEV- 211F is for EU/APAC countries and supports Band 28.

Model Modem
FEV-211F One (1) Sierra Wireless EM7565 LTE module.
FEV-211F-AM One (1) Sierra Wireless EM7511 LTE module.

Notes:

  • EM7565 is a CAT12 module with LTE speed DL/UL=600/150Mbps and supports GPS/GNSS/BeDou/Galileo navigation system. EM7565 supports Band 28 but not Band 14 (FirstNet, emergency communication channel).
  • EM7511 is a CAT12 module with LTE speeds of DL/UL=600/150Mbps and supports GPS/GNSS/BeDou/Galileo navigation systems. EM7511 does not support Band 28 but Band 14 (FirstNet, emergency communication channel).

Front Panel LEDs & Controls

FORTINET-FEV-211F-FortiExtender-Vehicle- \(9\)

LED Behavior

LEDs Behavior and Description
Power/System (Green/Amber)
  • Green Steady: System running normal
  • Green Flashing: Connected to wireless carrier.
  • Amber Steady: System error.
  • Amber Flashing: System boots up.
  • OFF: No power.

LTE1 (Green/Amber)|

  • Green Steady: LTE1 ON with LTE signal level >= 50%.
  • Green Flashing: LTE1 activity with LTE signal level >= 50%.
  • Amber Steady: LTE1 ON with LTE signal level < 50%.
  • Amber Flashing: LTE1 activity with LTE signal level < 50%.
  • Green/Amber both flashing: LTE1 modem firmware upgrade.
  • OFF: LTE1 OFF.
LEDs Behavior and Description
LTE2 (Green/Amber)
  • Reserved for FEV-212F/FEV-212F-AM only

GPS/GNSS (Green/Amber)|

  • Green: GPS/GNSS locked with > 5 positioning satellites.
  • Amber: GPS/GNSS locked with =< 5 positioning satellites.
  • OFF: No GPS/GNSS.

WiFi WAN (Green/Amber)|

  • Green Steady: 5G WiFi connected as WAN
  •  Green Flashing: 5G WiFi WAN activity
  • Amber steady: 2.4G WiFi connected as WAN
  • Amber flashing: 2.4G WiFi WAN activity
  •  OFF: No WAN connection.

WiFi LAN 2.4G (Green)|

  • Green Steady: 2.4G WiFi connected as LAN.
  • Green Flashing: 2.4G WiFi LAN activity.
  • OFF: No 2.4G WiFi LAN.

WiFi LAN 5G (Green)|

  • Green Steady: 5G WiFi connected as LAN.
  • Green Flashing: 5G WiFi LAN activity.
  • OFF: No 5G WiFi LAN.

Bluetooth (Green/Amber)|

  • Green Steady: Bluetooth is ON.
  • OFF: Bluetooth is OFF.

Amber LEDs all on|

  • OS upgrade is in process.

Reset Button|

  • Press and hold for less than five (5) seconds to reset the system.
  • Press and hold five (5) seconds or more to restore the system to its default factory settings.

Ports, LEDs, Buttons, and Antenna Connectors

FORTINET-FEV-211F-FortiExtender-Vehicle- \(10\)

LED Behavior

LEDs Behavior and Description
WAN Port LED
  • Green Steady: 1-Gb network connected
  • Green Flashing: 1-Gb network activity
  • Amber Steady: 100-Mb network connected
  • Amber Flashing: 100-Mb network activity
  • OFF: No network connection

LAN Ports 1–4 LEDs|

  • Green Steady: 1-Gb network connected
  • Green Flashing: 1-Gb network activity
  • Amber Steady: 100-Mb network connected
  • Amber Flashing: 100-Mb network activity
  • OFF: No network connection

Button Usage

Power Button|

  • Press to lock — Power on.
  • Press to release — Power off.

---|---

Digital I/O Definitions

FORTINET-FEV-211F-FortiExtender-Vehicle- \(11\)

Power Input Pin Definitions

FORTINET-FEV-211F-FortiExtender-Vehicle- \(12\)

Mounting Holes

Battery Adapter Cable

FORTINET-FEV-211F-FortiExtender-Vehicle- \(14\)

Basic Connections

FORTINET-FEV-211F-FortiExtender-Vehicle- \(15\)

  1. Press to release the power button to ensure that the device is in power off status (the power button is fully out).
  2. Plug the cigarette lighter power cable (with the 4-pin locked plug) into the vehicle’s cigarette lighter socket.
  3. Plug the 4-pin locked plug into the device power input socket, and press to lock the power button to power on the device.

Power Connection to Vehicle Fuse Panel

FORTINET-FEV-211F-FortiExtender-Vehicle- \(16\)

Note: UL/cUL Listing for US/Canada vehicle use does not cover use of product connected to vehicle battery via DC cable/connector.

Assembly

  1. Unscrew the SIM socket dust cover fastening screws, and then remove the dust cover.
  2. When inserting your MicroSIM (3FF) SIM card(s) into the SIM socket(s), be sure to observe the following guidelines:
  3. If installing one SIM card, you can insert the card into either SIM socket.
  4. If installing two SIM cards, use SIM1 as the primary socket and SIM2 as the secondary.
  5. Insert the SIM card(s) into the SIM socket(s), making sure that the card is facing down with the cut corner on the left. (If necessary, press the card again to remove it.)
  6. Replace the SIM socket dust cover, tighten the dust cover screws, and then attach the antennas.

FORTINET-FEV-211F-FortiExtender-Vehicle- \(16\)

IP Configuration

Connect one of the LAN ports of the device to the Ethernet port of your computer, and the device automatically attempts to obtain an IP address from a DHCP server. If you do not use DHCP, you can configure a static IP address.
To configure a static IP address:

  1. Use an Ethernet cable to connect one of the LAN ports to the Ethernet port of your computer.
  2. Set the computer Ethernet port to DHCP mode, and connect it to port1, port2, or port3.
  3. Open your web browser and point to the default FortiExtender web GUI address: http://192.168.200.99
  4. In both the username and password fields, type admin and press the Enter key on your keyboard. (Note: If you are logging into the device for the first time, you will be prompted to change the default password. We strongly recommend that you change the password right away.)
  5. Go to Networking>Interface, where you’ll see all the system interfaces.
  6. Select a desired interface, set it to “static” mode, configure the static IP address, and click Save.

Installation

FortiExtenderVehicle 211F/211F-AM is designed for placement inside an automotive vehicle. Refer to the diagram below for proper placement and mounting.

Fasten onto the wall of your vehicle

  1. Peel off the drill template sticker, and stick it onto the wall in a desired location.
  2. Use the template to mark and drill the pilot holes.
  3. If desired, insert the anchors into the holes.
  4. Align the device with the holes or anchors.
  5. Insert the screws into the holes or anchors and tighten.

FORTINET-FEV-211F-FortiExtender-Vehicle- \(18\)

Cautions and Warnings
Environmental specifications
Ambient operating temperature: -40°C to 70°C.
Refer to specific Product Model Data Sheet for Environmental Specifications (Operating Temperature, Storage Temperature, Humidity, and Altitude).

Safety
Warning: The equipment is intended for installation in Restricted Access Location.
The equipment must be installed by skilled personnel.
For use in a vehicle in US/Canada, a UL Listed (UL 2089) battery adapter shall be used.
This product is intended to be supplied by a listed power adapter marked LPS/PS2 or Class 2 and rated 12Vdc, 3A for indoor use only.

Regulatory Notices

For FortiExtenderVehicle 211F-AM only
Federal Communication Commission (FCC)—USA
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:

  1.  This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if it is not installed and used in accordance with the instruction manual, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

WARNING: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.
This radio transmitter (FCC: TVE-3317E142) has been approved by FCC to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.

Antenna No.| Manufacturer| Part No.| Antenna Type| Connector| Antenna Peak Gain
---|---|---|---|---|---
1| ADVANCED WIRELESS & ANTENNA, INC.| A8EEE-000002| Dipole| SMA| 3.5 dBi for 2.4GHz (WLAN)
5.5 dBi for 5GHz
2| Master Wave Technology Co., Ltd.| 98619PRSX018| Dipole| SMA| 3.19 dBi for 2.4GHz (WLAN)
5.85 dBi for 5GHz
3| ADVANCED WIRELESS & ANTENNA, INC.| A8EEE-000003| Dipole| SMA| 2.0 dBi for 2.4GHz(BLE)

Professional Installation Instructions

  1. Installation personnel—This product is designed for specific application and needs to be installed by qualified personnel who has RF and related rule knowledge. The general user shall not attempt to install or change the settings.
  2. Installation location—The product shall be installed at a location where the radiating antenna can be kept 20cm from nearby person in normal operation condition to meet Regulatory RF exposure requirement. The installation applies to both indoor and outdoor location.
  3. External antenna(s)—Use only the antenna(s) that have been approved by the manufacturer. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power that may lead to the violation of FCC/ISED limit and is prohibited.
  4. Warning—Please carefully select the installation position and ensure that the final output power does not exceed the limit set forth in relevant rules. The violation of the rule could lead to serious federal penalty.

For FortiExtenderVehicle 211F-AM only
Industry Canada Equipment Standard for Digital Equipment (ICES) – Canada
CAN ICES-003 (B) / NMB-003 (B)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Innovation, Science and Economic Development (ISED) – Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible.

The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; andThe maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit; and
This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 26cm between the radiator & your body.
This device and its antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures.

Antenna No.| Manufacturer| Part No.| Antenna Type| Connector| Antenna Peak Gain
---|---|---|---|---|---
1| ADVANCED WIRELESS & ANTENNA, INC.| A8EEE-000002| Dipole| SMA| 3.5 dBi for 2.4GHz (WLAN)

5.5 dBi for 5GHz

2| Master Wave Technology Co., Ltd.| 98619PRSX018| Dipole| SMA| 3.19 dBi for 2.4GHz (WLAN)

5.85 dBi for 5GHz

3| ADVANCED WIRELESS & ANTENNA, INC.| A8EEE-000003| Dipole| SMA| 2.0 dBi for 2.4GHz(BLE)

Professional Installation Instruction

  1. Installation personnel—This product is designed for specific application and needs to be installed by qualified personnel who has RF and related rule knowledge. The general user shall not attempt to install or change the settings.
  2. Installation location—The product shall be installed at a location where the radiating antenna can be kept 26cm from nearby person in normal operation condition to meet Regulatory RF exposure requirement. The installation applies to both indoor and outdoor location.
  3. External antenna(s)—Use only the antenna(s) that have been approved by the manufacturer. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power that may lead to the violation of FCC/ISED limit and is prohibited.
  4. Warning—Please carefully select the installation position and ensure that the final output power does not exceed the limit set forth in relevant rules. The violation of the rule could lead to serious federal penalty.

For FortiExtenderVehicle 211F only
European Conformity (CE)—EU
This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
The product transmits within the frequency ranges and less than or equal to the power listed below:

Standard Frequency Range Max. Transmit Power
Bluetooth 2402–2480 MHz 10 dBm (EIRP)
WLAN 2.4 GHz: 2412–2472 MHz 20 dBm (EIRP)
WLAN 5 GHz: 5180–5240 MHz 23 dBm (EIRP)
WLAN 5 GHz: 5260–5320 MHz 23 dBm (EIRP)*
WLAN 5 GHz: 5500–5700 MHz 30 dBm (EIRP)*
WLAN 5 GHz: 5745–5825 MHz 14 dBm (EIRP)
WCDMA Band 1: 1920–1980 MHz (Uplink); 2110–2170 MHz (Downlink)

Band 8: 880–915 MHz (Uplink); 925–960 MHz (Downlink)

| 25.7 dBm (Conducted)
LTE| Band 1: 1920–1980 MHz (Uplink); 2110–2170 MHz (Downlink)

Band 3: 1710–1785 MHz (Uplink); 1805–1880 MHz (Downlink)

Band 7: 2500–2570 MHz (Uplink); 2620–2690 MHz (Downlink)

Band 8: 880–915 MHz (Uplink); 925–960 MHz (Downlink)

Band 20: 832–862 MHz (Uplink); 791–821 MHz (Downlink)

Band 28: 703–748 MHz (Uplink); 758–803 MHz (Downlink)

Band 32: 1452–1496 MHz (Downlink)

Band 42: 3400–3600 MHz (Uplink); 3400–3600 MHz (Downlink)

Band 43: 3600–3800 MHz (Uplink); 3600–3800 MHz (Downlink)

Band 46: 5150–5925 MHz (Downlink)

| 25.7 dBm (Conducted)

Note: * Only with DFS bands certification.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Simplified EU Declaration of Conformity
This declaration is only valid for Fortinet products (including combinations of software, firmware and hardware) provided by Fortinet or Fortinet’s authorized partners to the end-customer directly for use within the EU or countries that have implemented the EU Directives and/or spectrum regulation. Any Fortinet products not obtained directly from Fortinet or Fortinet’s authorized partners may not comply with EU Directives and Fortinet makes no assurances for such products.

Note: The full declaration of conformity for this product is available at the link below: https://site.fortinet.com/ProductRegulatory/EU
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in the following countries:

| AT| BE| BG| HR| CY| CZ| DK
---|---|---|---|---|---|---|---
EE| FI| FR| DE| EL| HU| IE
IT| LV| LT| LU| MT| NL| PL
PT| RO| SK| SI| ES| SE| UK (NI)

Waste Electrical and Electronic Equipment (WEEE)
This symbol means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Proper recycling of your product will protect human health and the environment.

The product transmits within the frequency ranges and less than or equal to the power listed below:

Standard Frequency Range Maximum Transmit Power
Bluetooth 2402–2480 MHz 10 dBm (EIRP)
WLAN 2.4GHz: 2412–2472 MHz 20 dBm (EIRP)
WLAN 5GHz: 5180–5240 MHz 23 dBm (EIRP)
WLAN 5GHz: 5260–5320 MHz 23 dBm (EIRP)*
WLAN 5GHz: 5500–5700 MHz 30 dBm (EIRP)*
WLAN 5GHz: 5745–5825 MHz 14 dBm (EIRP)
WCDMA Band 1: 1920–1980 MHz (Uplink); 2110–2170 MHz (Downlink)

Band 8: 880–915 MHz (Uplink); 925–960 MHz (Downlink)

| 25.7 dBm (Conducted)
LTE| Band 1: 1920–1980 MHz (Uplink); 2110–2170 MHz (Downlink)

Band 3: 1710–1785 MHz (Uplink); 1805–1880 MHz (Downlink)

Band 7: 2500–2570 MHz (Uplink); 2620–2690 MHz (Downlink)

Band 8: 880–915 MHz (Uplink); 925–960 MHz (Downlink)

Band 20: 832–862 MHz (Uplink); 791–821 MHz (Downlink)

Band 28: 703–748 MHz (Uplink); 758–803 MHz (Downlink)

Band 32: 1452–1496 MHz (Downlink)

Band 42: 3400–3600 MHz (Uplink); 3400–3600 MHz (Downlink)

Band 43: 3600–3800 MHz (Uplink); 3600–3800 MHz (Downlink)

Band 46: 5150–5925 MHz (Downlink)

| 25.7 dBm (Conducted)

Note: * Only with DFS bands certification.
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
This product is in compliance with Statutory Instrument 1206 Radio Equipment Regulations 2017.
The full Declaration of Conformity for this product is available at the link below:
https://site.fortinet.com/ProductRegulatory/UK
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in the following countries: UK (NI)

For Product License Agreement/EULA and Warranty Terms, visit: https://www.fortinet.com/content/dam/fortinet/assets/legal/EULA.pdf

Fortinet Customer Service & Support
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https://support.fortinet.com

Fortinet Document Library
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https://docs.fortinet.com

Training Services
Course descriptions, availability, schedules, and location of training programs in your area.
https://training.fortinet.com

Technical Discussion Forums
Communicate with other customers and Fortinet partners about Fortinet products, services, and configuration issues.
https://forum.fortinet.com

FortiGuard Threat Research and Response
Up-to-date information on vulnerabilities and threats, includes a virus scanner, IP signature look-up, and web filtering tools. https://fortiguard.com
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References

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