MERIDIAN Mzero Software User Guide

MERIDIAN Mzero Software

Product Information

The MzeroCreate is a best-in-class application development platform designed for creating compelling self-service applications. It is developed by Meridian, a company with over 20 years of experience in delivering self- service and kiosk solutions for major customers. The platform offers pre- integrated kiosk components, management and monitoring services, and business services, providing unparalleled productivity for application developers.

MzeroCreate provides an API that developers can use with familiar development environments such as Adobe Flash, Air or Flex, and .Net. It offers key functions in areas such as cash management, device integration, and communication.

The platform is built on key concepts:

• Services: A business layer that allows specific business objectives to be met, such as cash management. It includes orchestration of both hardware devices and software services.
• Devices: MzeroCreate understands the concept of a device at the hardware or software service component level. This enables easy integration with hardware devices like printers and making connections to customer web services.
• Message Bus: MzeroCreate uses a message system as a simple and consistent communication layer. It facilitates the integration of different components of the software solution and allows for easy replacement or addition of devices and services.

Product Usage Instructions

To use MzeroCreate effectively, follow these steps:

1. Install the development environment of your choice, such as Adobe Flash, Air or Flex, or .Net.
2. Download and install MzeroCreate from the official website or the provided source.
3. Launch the development environment and create a new project for your self-service application.
4. Import the MzeroCreate API into your project.
5. Start building your application by utilizing the pre-integrated kiosk components, management and monitoring services, and business services provided by MzeroCreate.
6. Refer to the user manual or documentation for detailed instructions on using specific functions and features of MzeroCreate.
7. Test your application thoroughly to ensure it meets the desired functionality and user experience.
8. Deploy your self-service application on the appropriate hardware devices and integrate any necessary software services.
9. Monitor and manage your application using the management and monitoring services offered by MzeroCreate.

If you encounter any issues or require further assistance, you can contact Meridian’s Corporate Headquarters at the following:

• Address: 312 S. Pine Street, Aberdeen, NC 28315
• Phone: +1 910-944-1751 Ext. 2
• Email: Help@mzero.com
• Website: Meridiankiosks.com.

Create compelling self service applications that deliver in your integrated business operations.

Today, self-service devices are key resources that are essential to serving customers quickly and efficiently. In whatever industry, many critical consumer facing business processes rely on automation. But to deliver the service that is required, those devices have to deliver the business purpose in a way that end users are happy to use.

meridian has over 20 years experience delivering self-service and kiosk solutions for major customers and this experience has led to the development of our best in class application development platform, mzerocreate.
mzerocreate provides application developers with a unique advantage – pre- integrated kiosk components, pre-integrated management and monitoring services and pre-integrated business services — giving them unparalleled productivity in producing a compelling, robust, reliable application that will provide the optimal end-user experience.

A well-defined API available for use with a choice of platforms means that developers can work with their tools of choice when building success with mzerocreate.

Key Functions

mzerocreate provides key functions in the following areas:

Services

• Secure Browser
• Onscreen keyboard
• Attract Screen
• Lockdown Execution
• Voice Over IP phone
• Inactivity Detection (idle timeout prompts)
• US Payment with credit swipe (Chase/First Data/TSYS)
• Canada/Euro Payment with chip and pin credit and debit (EMV)
• PCI compliance hardening
• Reporting with MzeroManage (Usage, Ad clicks)
• Send custom messages (Emails, SMS)
• Document Viewing (XPS format docs)
• TTY (Teletype phone calls for the deaf)
• Maintenance Screens (Controlled Exit to desktop)

Lockdown

• OS Lockdown
• Limited User Accounts
• Software Watchdog
• Software Updates
• Compliance
• Software AV
• Patch Management
• Cash Collector ID
• Keyboard and Mouse Filtering
• Password protected main screen

Devices

• Printers
• Barcode Scanners
• Telephone handset/hook switch
• Coin and cash collector
• Camera

MzeroManage integration

• Reporting portal
• Health alerts via email (hardware issues)
• Download new software/Upload logs
• Remote access (Screen Sharing)
• Scheduled content sync from an FTP source

Faster development

• Lower development cost
• Faster time to market to increase solution roi
• Well structured and modular applications
• Easy to change and extend applications

Less code to maintain

• A proven product foundation
• Applications have less bespoke code
• Fewer bugs
• Lower maintenance costs

Create complex self-service devices

• Integrate components quickly and easily
• Use existing business services for payments, phone, printing etc
• Deliver a secure, locked down environment with controlled access

A consistent, comprehensive solution

• Interface to MzeroManage – meridian’s performance management software – to complete the end-to-end solution
• Sophisticated monitoring and control facilities to minimize cost of ownership of the self service solution
• Develop, deploy and manage the self-service solution more quickly and effectively than ever

Structure and capabilities

mzerocreate provides an API that developers can consume from familiar development environments such as Adobe Flash, Air or Flex and .Net.

Key concepts make mzerocreate a flexible foundation for your custom application:

• Services – a business layer in the software that allows a specific business objective to be met. For example, cash management which bundles orchestration of both hardware devices (e.g. a note recycler) and software services (cash collection, transaction reporting, management of coin and note devices together etc.)
• Devices – mzerocreate understands the concept of a device at the hardware or software service component level. This allows a repeatable and consistent approach to integrating with and presenting a hardware device such as a printer or a or making a connection to a customer webservice.
• Message Bus – within mzerocreate, a message system is used as a simple, consistent communication layer, insulating components of the software solution from the detailed technical requirements of other parts of the system. Adopting this approach makes it simpler to replace or add devices and services as necessary to meet the needs of a particular solution.

Corporate Headquarters

• 312 S. Pine Street, Aberdeen, NC 28315
• +1 910-944-1751 Ext. 2
• Help@mzero.com.
• Meridiankiosks.com.

© Meridian Kiosks | 312 S Pine Street, Aberdeen, North Carolina, 28315 | Meridiankiosks.com.

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