My JetScrub Pet has a loud noise | Support

• When machine is reclined and a cleaning mode has been selected, brush will spin – this sound is normal

  • When dirty tank is full, float inside will activate and motor pitch will change

    • This sound is normal and dirty tank should be emptied
    • Remove dirty water tank by pressing down on recessed button on top of tank

  • Pour dirty water and debris out

    • Check dirty water tank for any cracks or damage
    • If tank is cracked or damaged, it should be replaced
    • Rinse float and clear debris
    • Make sure float moves up and down smoothly

  • Remove filter from the float stack

    • Clear it of debris and rinse it under warm water

  • Allow float, filter, and dirty tank to dry completely

  • Put filter back into float stack and place float stack back into dirty water tank

  • Put dirty water tank back in machine

    • Insert the bottom first
    • Push the top back into machine until it clicks

  • Turn off and unplug 

  • Remove nozzle by pulling upward on both sides

    • Check for cracks or damage on nozzle
    • If cracked or damaged, order a replacement

  • Clear any debris and check for damage in suction gasket

  • Put nozzle back on machine

    • Line up tabs on front edges of foot and push nozzle into place until click

  • Choose express or deep clean mode to turn machine on

    • If the noise is extremely loud or abnormal, Contact Us

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