HAYWARD R32 Swimming Pool Heat Pump Unit Instruction Manual
- June 12, 2024
- Hayward
Table of Contents
HAYWARD R32 Swimming Pool Heat Pump Unit
Product Information
- Product Name: FULL INVERTER R32 SWIMMING POOL HEAT PUMP UNIT
- Model Number: IS81504
- Manufacturer: Hayward
Technical Specifications:
- Heat pump technical data:
- Powerline by Hayward
- Voltage: 220V-240V
- Phase: 1ph
- Frequency: 50Hz
- Refrigerant: R32
- Power consumption: 0.350 kW – 0.670 kW
- Current: 0.24 A – 0.45 A
- Sound level: 11.03 dB(A) – 17.87 dB(A)
- Dimensions: 640 mm x 405 mm x 280 mm
- Weight: 8 kg
Product Usage Instruction
- Installation and Connection:
- Refer to the functional diagram for installation.
- Install the heat pump unit according to the provided instructions.
- Ensure proper hydraulic connection for water flow.
- Make electrical connections as specified.
- Perform initial start-up procedures.
- Adjust water flow settings if necessary.
- User Interface:
- Refer to the user manual for an overview of the user interface.
- Access settings and view the set point on the touch screen.
- Learn how to lock and unlock the touch screen.
- Select the desired operating mode.
- Adjust water flow settings as needed.
- Activate or deactivate the SILENT function.
- Maintenance and Winterising:
- Perform regular maintenance according to the provided instructions.
- Follow winterising procedures to protect the heat pump during colder months.
Please consult the provided user manual for detailed instructions on electrical diagrams, heating priority wiring, troubleshooting, and warranty information.
Remember to keep this document in a safe place and share it with the pool owner for future reference.
PREFACE
Thank you for purchasing the Hayward heat pump for swimming pools. The heat
pump FULL INVERTER Powerline by Hayward has been designed to strict
manufacturing standards meeting the highest levels of quality required.
Hayward heat pumps offer you exceptional performance throughout your bathing
season by adapting wattage, power usage and noise levels to the heating
requirements of your swimming pool thanks to FULL INVERTER control logic.
Read the instructions in this manual carefully before using the device.
Hayward heat pumps are designed exclusively to heat swimming pool water; do
not use this equipment for any other purpose.
This manual includes all the necessary information for installation, trouble-
shooting and maintenance.
Read this manual carefully before opening the unit or doing any maintenance
work on it. The manufacturer of this product shall on no account accept any
liability for injury to a user or damage to the unit further to any errors
made during installation, trouble-shooting or unnecessary maintenance. It is
particularly important to follow the instructions given in this manual at all
times.
Otherwise the guarantee will be voided.
Safety instructions
This device contains R32.
Never use a refrigerant other than R32. Any other gaseous body mixed with R32
could cause abnormally high pressure and lead to a failure or pipes bursting
and injuring people.
When carrying out repairs or maintenance work, never use copper tubes less
than 0.8 mm thick.
As the heat pump is pressurized, never pierce the pipes or attempt any
brazing. There is a risk of explosion.
Never expose the device to flames, sparks or other sources of ignition. It
could explode and cause serious or even fatal injuries.
-
If kept in storage, the heat pump should be kept in a well-ventilated room with a floor area of more than Amin(m²) as calculated by the following formula:
Amin = (M/(2.5 x 0.22759 x h0))². -
M is the quantity of refrigerant in the device in kg, and h0 is the storage height. If stored no the floor, h0 = 0.6 m.
-
The heat pump is designed exclusively for installation outside buildings.
-
The unit must be installed by qualified personnel.
-
Do not install the heat pump on a support that risks intensifying the unit’s vibrations.
-
Make sure the support provided for the unit is strong enough to bear the weight of the unit.
-
Do not install the heat pump anywhere liable to amplify its noise level or anywhere where its noise could disturb neighbors.
-
All the electrical connections must be fitted by a professional qualified electrician in accordance with the standards in force in the country of installation, see §3.4.
-
Shut off the main power supply and disconnecting switch before doing any electrical work. Forgetting to do so could cause electrocution.
-
Before installing the unit, check that the earth cable is not cut or disconnected.
-
Connect and properly tighten the power cable. A loose connection could damage electrical components.
-
Exposing the heat pump to water or a humid atmosphere could cause electrocution. Be very careful.
-
If you detect a fault or any abnormal situation, do not install the heat pump and contact your dealer immediately.
-
All maintenance work should be done at the recommended intervals, as specified in this manual.
-
Repairs must be carried out by qualified personnel.
-
Only use OEM spare parts.
-
Never use a cleaning method other than the one recommended in this manual.
Important information concerning the refrigerant used
This makes contains fluorinated greenhouse gases regulated by the Kyoto
protocol. Do not release these gases into the atmosphere.
- Type of refrigerant: R32
- GWP(1) value: 675, based in the 4th report of the IPCC.
The quantity of refrigerant, based on the F-Gas regulation no. 517/2014, is
stated on the unit’s rating plate.
Period checks for leaks of refrigerant may be required by European or local
legislation. Please contact your local dealer for more information.
TECHNICAL SPECIFICATIONS
Models | Powerline by Hayward | 81504 | 81514 | 81524 | 81534 | 81544 |
---|---|---|---|---|---|---|
Supply voltage | V | 220V-240V / 1ph / 50Hz | ||||
Refrigerant | / | R32 | ||||
Load | kg | 0,350 | 0,430 | 0,450 | 0,650 | 0,670 |
Mass in teqCO2 | / | 0,24 | 0,29 | 0,30 | 0,44 | 0,45 |
Leak check frequency | / | No specific frequency, but an annual check is |
recommended
Min–Max heating capacity (a)| kW| 1,62 — 6,72| 2,70 — 8,15| 2,36 — 11,45| 3,70
— 15,64| 2,73 — 17,87
Min–Max electric input power(a)| kW| 0,15–1,05| 0,21–1,11| 0,17–1,80|
0,30–2,82| 0,22 — 3,33
Min–Max continuous current rating (a)| A| 1,02–4,88| 1,54–5,00| 1,19–7,85|
1,49–12,28| 1,44 — 14,62
Max–Min continuous power (COP) (a)| /| 11,03–6,41| 12,78–7,33| 13,88–6,35|
12,27–5,55| 12,50 — 5,33
Min–Max heating capacity (b)| kW| 1,53–5,38| 1,75–5,83| 1,56–8,00| 2,96–12,18|
2,60 — 13,77
Min–Max electric input power(b)| kW| 0,27–1,09| 0,28–1,33| 0,279–1,74|
0,437–2,65| 0,414 — 3,16
Max–Min continuous power (COP) (b)| /| 5,67–4,96| 6,29–4,38| 5,60–4,80|
6,78–4,60| 6,28 — 4,36
Maximum continuous current| A| 6,40| 8,40| 9,50| 16,56| 17,50
Fuse rating| aM| 8| 10| 12| 20| 20
Circuit-breaker curve D| D| 8| 10| 12| 20| 20
Starting current| A| < CMS
Hydraulic connection| mm| 50 mm
Nominal water flow (a)| m3/h| 2,80| 3,50| 5,00| 6,50| 7,40
Max. loss of head on water| kPa| 2,3| 2,9| 4,0| 6,7| 9
Compressor| /| Panasonic DC Inverter| DC Inverter Highly
Type| /| Twin rotary| Twin rotary
Quantity| /| 1
Coil resistance at 20°C| Ohm| 1,208| 0,788
Fan| /| Axial
Quantity| | 1
Diameter| mm| 405| 510
Number of blades| /| 3
Motor| /| DC Inverter
Quantity| /| 1
Rotation speed| Tr/min| 400 –700| 400 –700| 500 — 850| 300 –750| 400 –750
Silent mode speed| Tr/min| 400| 400| 500| 300| 400
Sound pressure level at 1 metre| dB(A)| 49,8| 50,2| 53,9| 50,8| 54,0
Sound pressure level at 10 metres| dB(A)| 32,4| 32,8| 34,2| 33,8| 37,25
Unit’s net dimensions (L-W-H)| mm| 1000 / 418 / 605| 1047/453/768|
1160/490/862
Weight| kg| 43| 44| 45| 66| 70
- Dry air 27°C – Relative humidity 78% – Water inlet temperature 26°C.
- Dry air 15°C – Relative humidity 71% – Water inlet temperature 26°C
Operating range
Use the swimming pool heat pump unit within the following ranges of
temperature and humidity to ensure safe and efficient operation.
| Heating mode| Cooling mode
---|---|---
Outside temperature| -7°C – +35°C| +7°C – +43°C
Water temperature| +12°C – +32°C| +8°C – +40°C
Relative humidity| < 80%| < 80%
Setting range from the set point| +15°C – +32°C| +8°C – +32°C
If the temperature or humidity does not correspond to these conditions, the
security measures could be activated and the swimming pool heat pump unit may
no longer work.
The maximum heating temperature is set at 32°C to prevent damage to the
liners. Hayward cannot be held responsible if used at a temperature above
+32°C.
Dimensions
Models: 81504 / 81514 / 81524 / 81534 / 81544
Unit: mm
Type Size | 81504 / 81514 / 81524 | 81534 | 81544 |
---|---|---|---|
A | 377 | 409 | 450 |
B | 418 | 453 | 490 |
C | 962 | 1002 | 1115 |
D | 605 | 768 | 862 |
E | 1000 | 1047 | 1160 |
F | 350 | 350 | 466 |
G | 97 | 101 | 96 |
H | 545 | 615 | 790 |
I | 392 | 428 | 467 |
INSTALLATION AND CONNECTION
Functional Diagram
Note : The swimming pool heat pump unit is sold without any treatment or filtration equipment. The components presented in the diagram are spare parts to be supplied by the installer.
Heat pump unit
Place the heat pump outdoors and away from any enclosed technical space.
Placed under a shelter, the minimum required distances mentioned below must be
respected in order to avoid any risk of air recirculation and a deficiency in
the unit’s overall performance.
It is advised to install the unit on a dissociated cement block or a mounting
bracket designed for this use and to set up the unit on the supplied rubber
bushing (fastenings and washers not supplied).
The maximum installation distance between the unit and the swimming pool is 15
metres.
The total length of the piping to and from the unit is 30 metres.
Insulate both the above ground and buried hydraulic piping.
The heat pump must be installed at a minimum distance from the pool in
compliance with NF C 15-100 (3.5 m from the water for France) or in compliance
with installation standards applicable in other countries.
Do not install the heat pump close to a heat source.
For installation in snowy regions we recommend sheltering the machine to avoid
snow accumulating on the evaporator.
Hydraulic connection
The unit is supplied with two 50 mm Ø union connections. Connect the water
inlet to the heat pump coming from the filtration group then connect the water
outlet to the heat pump at the water conduit going to the pool (see diagram
below).
Install a by-pass valve between the heat pump entrance and exit.
- If an automatic distributor or an electrolyze is used, it should be installed imperatively after the heat pump with the goal of protecting the titanium condenser against an elevated concentration of chemicals.
- Be sure to install the by-pass valve and the supplied union connections at the water inlet and outlet level in order to simplify purging during the winter period and to facilitate access when disassembling for maintenance.
Electrical connection
Electrical installation and wiring for this equipment must be in conformity
with local installation standards.
F | NF C15-100 | GB | BS7671:1992 |
---|---|---|---|
D | DIN VDE 0100-702 | EW | EVHS-HD 384-7-702 |
A | ÖVE 8001-4-702 | H | MSZ 2364-702/1994/MSZ 10-553 1/1990 |
E | UNE 20460-7-702 1993, |
RECBT ITC-BT-31 2002
| M| MSA HD 384-7-702.S2
IRL| Wiring Rules + IS HD 384-7-702| PL| PN-IEC 60364-7-702:1999
I| CEI 64-8/7| CZ| CSN 33 2000 7-702
LUX| 384-7.702 S2| SK| STN 33 2000-7-702
NL| NEN 1010-7-702| SLO| SIST HD 384-7-702.S2
P| RSIUEE| TR| TS IEC 60364-7-702
Verify that the available electrical power supply and the network frequency
correspond to the required operating current taking into account the
appliance’s specific location, and the current required to supply any other
appliance connected to the same circuit.
81504 / 81514 / 81524 / 81534 / 81544
230V +/- 10 % 50 Hz 1 Phase
See the corresponding wiring diagram in the appendix.
The connection box is located on the right side of the unit. Three connections
are designed for the power supply and two are for controlling the filter pump
(Enslavement).
The electrical power supply must have, when appropriate, a fuse protection device like a feed motor (aM) or D curve circuit breaker as well as a differential circuit breaker 30mA (see following table).
Models | 81504 | 81514 | 81524 | 81534 | 81544 |
---|---|---|---|---|---|
Power supply | V/Ph/Hz | 230V 50Hz | 230V 50Hz | 230V 50Hz | 230V 50Hz |
aM type fuse calibre | A | 8 aM | 10 aM | 12 aM | 20 aM |
Curve D circuit breaker | A | 8 D | 10 D | 12 D | 20 D |
Cable section | mm2 | 3G 2,5 | 3G 2,5 | 3G 2,5 | 3G 4 |
- Use an RO 2V/R 2V or equivalent power cord.
The cables sections are given for a maximum length of 25 m. They must however be checked and adjusted according to the installation conditions.
Always shut down the main power supply before opening the electrical control box.
3.5 Initial start-up
Start-up procedure – After installation is complete, follow these steps:
- Rotate the fans by hand to verify that they can turn freely by hand, and that the turbine is correctly affixed to the motor shaft.
- Ensure that the unit is connected correctly to the main power supply (see the wiring diagram in the appendix).
- Activate the filtration pump.
- Verify that all water valves are open and that the water flows toward the unit before switching on the heating or cooling mode.
- Verify that the drainage hose is correctly affixed and that it causes no obstructions.
- Activate the unit power supply, then press the On/Off button on the control panel.
- Make sure the alarm or lock symbols are not displayed. If need be, see the trouble-shooting guide (see § 6.4).
- Set the water flow using the by-pass valve (see § 3.6 and 2.1), as provided for by each model, to obtain an Entry/Exit temperature of 2°C.
- After running for several minutes, verify that the air exiting the unit is cool (between 5 and 10°).
- With the unit operating, turn off the filter pump. The unit should automatically turn off and display error code E03 (See § 6.4).
- Allow the unit and the pool pump to run 24 hours per day until the desired water temperature has been reached. When the set water inlet temperature is reached, the unit will turn off. It will automatically restart (as long as the pool pump is running) if the pool temperature is at least 0.5°C below the set temperature.
Water flow switch – The unit is equipped with a flow switch that turns on the heat pump when the pool filtration pump is running, and deactivates it when the filtration pump is out of order. If the water is low, the E03 alarm code will appear on the regulator (See § 6.4).
Time delay – The unit is equipped with a time delay of 3 minutes in order to protect the control circuit components, to eliminate restart cycling and contactor chatter. Thanks to this time delay, the unit automatically restarts approximately 3 minutes after each control circuit interruption. Even a brief power interruption will activate the restart time delay.
USER INTERFACE
Overview
The heat pump is fitted with an electronic control panel, electronically
connected and pre-set at the factory to heating mode.
Legend
- On/Off and Return button
- Scroll down
- Scroll up
OFF mode
When the heat pump is on standby (OFF mode), the indication OFF is displayed
on the control screen.
ON mode
When the heat pump is running or adjusting (ON mode), the water inlet
temperature is displayed on the screen.
Settings and viewing the set point (Desired water temperature)
In OFF mode and in ON mode
Press once the button or to view the set point.
Press twice the button or to set the desired set point.
It is recommended never to exceed 30°C to avoid deterioration of the liners.
Locking and unlocking the touch screen
Press the On/Off button for 5 seconds until it beeps. The buttons become
inactive.
To unlock, press for 5 seconds until it beeps.
The buttons become active again.
Operating mode selection
Water flow setting
While the heat pump is running and the water inlet and outlet valves are open,
adjust the by-pass valve to obtain a difference of 2°C between the water
inflow and outflow temperature (see Functional Diagram Section 3.1).
You can check the setting by viewing the inflow and outflow temperatures
directly on the control panel by following the procedure below.
Then adjust the by-pass to obtain a difference of 2°C between the inflow and
the outflow.
Press once to exit the menu.
Note: Opening the by-pass valve creates a weaker flow which results in an
increased ∆T.
Closing the by-pass valve creates a stronger flow which results in a decreased
∆T.
SILENT function activation/deactivation
Silence mode enables the heat pump to be used in economic and very silent mode
when the heating needs are low (maintaining the pool temperature or need for
ultra-silent operation).
This function can be Activated/Deactivated manually.
Activation
Deactivation
MAINTENANCE AND WINTERISING
Maintenance
These maintenance operations must be carried out once per year in order to
guarantee the longevity and the good working condition of the heat pump.
- Clean the coil with the help of a soft brush or jet of air or water (Warning, never use a high pressure cleaner).
- Verify that the drains flow well.
- Verify the tightening of the hydraulic and electrical connections
- Verify the hydraulic sealing of the condenser.
- Have the leak-tightness of the cooling circuit to the leak detector checked by an accredited professional.
Before any maintenance operation, the heating pump must be disconnected from any electrical current source. The maintenance operations must only be carried out by personnel that is qualified and authorised to handle liquid refrigerants.
Winterising
- Put the heat pump in “OFF” mode.
- Cut the power supply to the heat pump.
- Empty the condenser with the help of the drain to avoid any risk of deterioration. (high risk of freezing).
- Close the by-pass valve and unscrew the entry/exit connection unions.
- Eliminate the maximum amount of residual stagnant water from the condenser with the help of an air gun.
- Close the water entry and exit areas of the heating pump to avoid introducing foreign bodies.
- Cover the heating pump with a dedicated winterizing case.
Any damage caused by poor winterising maintenance will lead to cancellation of the warranty.
APPENDIX
Electrical diagrams: 81504 / 81514 / 81524
REMARKS
- AT : AIR TEMPERATURE SENSOR
- LP : LOW PRESSURE SWITCH
- COMP : COMPRESSOR
- OT : OUTLET WATER TEMPERATURE SENSOR
- CT : EVAPORATOR TEMPERATURE SENSOR
- SUT : SUCTION TEMPERATURE SENSOR
- EEV : ELECTRONIC EXPANSION VALVE
- 4V : 4 WAYS VALVE
- FM : FAN MOTOR
- K2 : DRY CONTACT 16 A MAX
- FS : WATER FLOW SWITCH
- ET : DISCHARGE TEMPERATURE SENSOR
- HP : HIGH PRESSURE SWITCH
- IT : WATER INLET TEMPERATURE SENSOR
- EP : THERMAL PROTECTION
- OPTION
81534 / 81544
REMARKS
- AT : AIR TEMPERATURE SENSOR
- LP : LOW PRESSURE SWITCH
- COMP : COMPRESSOR
- OT : OUTLET WATER TEMPERATURE SENSOR
- CT : EVAPORATOR TEMPERATURE SENSOR
- SUT : SUCTION TEMPERATURE SENSOR
- EEV : ELECTRONIC EXPANSION VALVE
- 4V : 4 WAYS VALVE
- FM : FAN MOTOR
- K2 : DRY CONTACT 16 A MAX
- FS : WATER FLOW SWITCH
- ET : DISCHARGE TEMPERATURE SENSOR
- HP : HIGH PRESSURE SWITCH
- IT : WATER INLET TEMPERATURE SENSOR
- EP : THERMAL PROTECTION
- OPTION
Heating priority wiring for monophasic pump
Terminals 1 and 2 deliver a potential-free dry contact, 230V / 50 Hz, no
polarity.
Wire terminals 1 and 2 as indicated in the diagram above, to activate the
operation of the filtration pump in 2-minute cycles each hour if the
temperature of the pool is lower than the set point.
Never connect the power supply of the filtration pump directly to terminals 1
and 2.
Exploded view and spare parts / Addendum
Mark| Description| Ref.| 81504| 81514| 81524|
81534| 81544
---|---|---|---|---|---|---|---
1
|
Front panel
| HWX80900556| a| a| a| n/a| n/a
HWX80900557| n/a| n/a| n/a| a| n/a
HWX80900581| n/a| n/a| n/a| n/a| a
2| 3-button controller| HWX95005310598| a| a| a| a| a
3| Fan protection grille| HWX80900375| a| a| a| n/a| n/a
HWX20000220369| n/a| n/a| n/a| a| a
4| Fan blade| HWX301030000006| a| a| a| n/a| n/a
HWX301030000001| n/a| n/a| n/a| a| a
5| /| /| /| /| /| /| /
6| DC ventilator motor| HWX80200018| a| a| a| n/a| n/a
HWX20000330132| n/a| n/a| n/a| a| a
7| 16A 50Hz 5mH Coil| HWX82500006| a| a| a| n/a| n/a
20A 50Hz 5.2mH Coil| HWX82500005| n/a| n/a| n/a| a| a
8
|
Left panel
| HWX80700446| a| a| a| n/a| n/a
HWX80700315| n/a| n/a| n/a| a| n/a
HWX80700355| n/a| n/a| n/a| n/a| a
9
|
Fin coil
| HWX301060202502| a| n/a| n/a| n/a| n/a
HWX80600042| n/a| a| n/a| n/a| n/a
HWX80600043| n/a| n/a| a| n/a| n/a
HWX80600044| n/a| n/a| n/a| a| n/a
HWX80600078| n/a| n/a| n/a| n/a| a
10
|
Motor bracket
| HWX80700218| a| a| a| n/a| n/a
HWX80700248| n/a| n/a| n/a| a| n/a
HWX80700329| n/a| n/a| n/a| n/a| a
11| /| /| /| /| /| /|
12
|
Top cover
| HWX80900055| a| a| a| n/a| n/a
HWX80900255| n/a| n/a| n/a| a| n/a
HWX80900371| n/a| n/a| n/a| n/a| a
13| /| /| /| /| /| /|
14| /| /| /| /| /| /| /
15| Low pressure switch NO 0.30MPa/0.15MPa| HWX20000360157| a| a| a| a| a
16| Pressure Tap 40mm 1/2″| HWX20000140150| a| a| a| a| a
17| High pressure switch NC 3.2MPa/4.4MPa| HWX20013605| a| a| a| a| a
18| Water flow detector| HWX83000012| a| a| a| a| a
19| T connector Ø6.5-2 x Ø6.5(T) x 0.75| HWX20001460| a| a| a| a| a
20| Electronic expansion valve| HWX81000011| a| a| a| n/a| n/a
HWX81000013| n/a| n/a| n/a| a| a
21| T connector Ø9.52-2 xØ6.35(T) x 1.0| HWX30403000002| a| a| a| a| a
22| Filter Ø9.7 – Ø9.7 (Ø19)| HWX20000140178| a| a| a| n/a| n/a
Filter Ø9.7 – Ø9.7 (Ø28)| HWX20041444| n/a| n/a| n/a| a| a
23| 4 ways valve| HWX20041437| a| a| a| a| a
24| Access hatch| HWX320922029| a| a| a| a| a
25
|
Right panel
| HWX80700445| a| a| a| n/a| n/a
HWX80700314| n/a| n/a| n/a| a| n/a
HWX80700462| n/a| n/a| n/a| n/a| a
26
|
Titanium / PVC condenser
| HWX80600037| a| n/a| n/a| n/a| n/a
HWX32012120061| n/a| a| n/a| n/a| n/a
HWX32012120056| n/a| n/a| a| n/a| n/a
HWX80600096| n/a| n/a| n/a| a| n/a
HWX80600075| n/a| n/a| n/a| n/a| a
27| /| /| /| /| /| /| /
28| Compressor| HWX80100108| a| a| a| n/a| n/a
Compressor| HWX80100003| n/a| n/a| n/a| a| a
Addendum
Mark| Description| Ref.| 81504| 81514| 81524|
81534| 81544
---|---|---|---|---|---|---|---
29
| Compressor aspiration sensor 5k-560mm| HWX83000044| a| a| a| n/a| n/a
Compressor aspiration sensor 5k-760mm| HWX83000053| n/a| n/a| n/a| a| a
Ambiente temp sensor 5k-350mm| HWX83000049| a| a| a| a| a
Water outlet sensor 5k-410mm| HWX83000050| a| a| a| a| a
Water inlet sensor 5k-850mm| HWX83000052| a| a| a| a| n/a
Water inlet sensor 5k-980mm| HWX83000055| n/a| n/a| n/a| n/a| a
Compressor discharge probe 50k-660mm| HWX83000026| a| a| a| a| a
De-icing sensor 5k-680mm| HWX83000051| a| a| a| n/a| n/a
De-icing sensor 5k-1040mm| HWX83000045| n/a| n/a| n/a| a| a
30| Printed circuit board Driver| HWX82300152| a| a| a| n/a| n/a
HWX82300007| n/a| n/a| n/a| a| a
31| K2 relay| HWX20000360297| a| a| a| a| a
32| Terminal block L-N-GND -5 connections 4mm²| HWX40003901| a| a| a| a| a
33| 230V/12VDC transformer| HWX82600008| a| a| a| a| a
Troubleshooting guide
Problem Errorcodes Description Solution Antifreeze protection Cold modeE07Water output temperature < 4°CStop the heat pump, empty the condenser risk of freezing Communication problemE08No communication between the printed circuit board and the user interface Check the connectors – see the wiring diagram Level 1 antifreeze protection E19 2°< Water temperature < 4° and Air temperature < 0° Stop heat pump operation, empty the condenser to avoid freezing, by default the heat pump starts the filtration pump to avoid icing over Level 2 antifreeze protection E29 Water temperature < 2° and Air temperature < 0° Stop heat pump operation, empty the condenser to avoid freezing, by default the heat pump starts the filtration pump and the heat pump to avoid icing over. Fan motor fault F031 Motor jammed or faulty connection Check free rotation; check CN97/DC connectors; replace the motor Fan motor faultF051Faulty connection Check the DCFAN/CN97 connector; replace the motor Exterior temperature too low TP Operating limit reached Stop the heat pump
Problem| Error
codes
| Description| Solution
---|---|---|---
Water inlet sensor fault| P01| The sensor is open or has short-
circuited.| Verify the CN21/RES1 connectors on the board and the extension
connector or replace the sensor
Water outlet sensor fault| P02| Verify the N22/RES2 connectors on the
board and the extension connector or replace the sensor
Outside temperature sensor fault| P04| Verify the CN12/PH connectors on
the board and the extension connector or replace the sensor
De-icing sensor fault| P05| Verify the CN8/OPT connectors on the board
and the extension connector or replace the sensor
Compressor aspiration sensor defect| P07| Verify the CN7/OAT connectors
on the board and the extension connector or replace the sensor
Compressor discharge sensor fault| P081| Verify the CN9/OHT connectors
on the board and the extension connector or replace the sensor
High pressure protection| E01| The sensor is open or has short-
circuited.| Verify the CN30/HP connectors on the card or replace the sensor
Check the water flow
Check the water flow detector
Check the valve opening
Check the by-pass
Check the evaporator is not clogged
Water temperature too hot
Incondensable problem after maintenance, empty and evacuate the cooling
circuit
Fluid load too high, remove fluid into a liquid bottle
Low pressure protection| E02| The sensor is open or has short-
circuited.| Check the AI/DI03 connections on the card or replace the sensor
Large coolant leak, search for the leak with the detector
Air flow too low, check the ventilator rotation speed
Check the evaporator is not clogged, clean its surface
Flow sensor fault| E03| The sensor is open or has short-circuited.|
Check the AI/DI02 connections on the card or replace the sensor
Lack of water, check the filtration pump operation
Check the stop valve opening
Check the by-pass adjustment
Input/Output temperature difference > 13°C| E06| Applicable in Cold mode
only| Lack of water, check the filtration pump operation
Check the stop valve opening
Check the by-pass adjustment
Warranty
WARRANTY CONDITIONS
All HAYWARD products are guaranteed to be free from manufacturing or material
faults for a period of two years as from the date of purchase. Any claim made
under the terms of the warranty must be accompanied by a dated proof of
purchase. We therefore recommend that you keep your invoice.
The HAYWARD warranty is limited to the repair or replacement, at HAYWARD’s
discretion, of faulty products, provided they have been used under normal
conditions, as described in their user guide, and that the product has not
been modified in any way and has been used only with HAYWARD components and
parts. Frost and chemical damage are not covered.
No other costs (transportation, labour, etc.) are covered by the warranty.
HAYWARD cannot be held liable for any direct or indirect damage caused by the
incorrect installation, connection or operation of a product.
Please contact your retailer if you want to make a claim under the terms of
the warranty and request the repair or replacement of an item. No equipment
returned to our factory will be accepted without our prior written agreement.
Worn parts are not covered by the warranty.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>