SONOFF DUALR2 2-Channel Controller Instruction Manual
- June 12, 2024
- SonOFF
Table of Contents
SONOFF TECHNOLOGIES CO., LTD.
Operating Instruction
-
Power off
To avoid electric shocks, please consult the dealer or a qualified professional for help when installing and repairing! -
Wiring instruction
Light fixture wiring instruction:
Appliance wiring instruction:
Make sure the neutral wire and live wire connection is correct. -
Download APP
http://app.coolkit.cc/dl.html -
Power on
After powering on, the device will enter the quick pairing mode (Touch) during
the first use. The Wi-Fi LED indicator changes in a cycle of two short and one
long flash and release.
The device will exit the quick pairing mode (Touch) if not paired within
3mins. If you want to enter this mode, please long press the manual button for
about 5s until the Wi-Fi LED indicator changes in a cycle of two short and one
long flash and release.
- Add the device
Tap “+” and select “Quick Pairing”, then operate following the prompt on the APP.
Compatible Pairing Mode
If you fail to enter Quick Pairing Mode (Touch), please try “Compatible Pairing Mode ” to pair.
- Long press Pairing button for 5s until the Wi-Fi LED indicator changes in a cycle of two short flashes and one long flash and release. Long press Pairing button for 5s again until the Wi-Fi LED indicator flashes quickly. Then, the device enters Compatible Pairing Mode.
- Tap “+” and select “ Compatible Pairing Mode ” on APP. Select Wi-Fi SSID with ITEAD-** and enter the password 12345678, and then go back to eWeLink APP and tap “Next”. Be patient until pairing completes.
Specifications
Model | DUALR2 |
---|---|
Input | 100-240V AC 50/60Hz |
Output | 100-240V AC 50/60Hz |
Max.Load | 10A/2200W/Gang 15A/3500W/Total |
Wi-Fi | IEEE 802.11 b/g/n 2.4GHz |
Operating systems | Android & iOS |
Number of Gangs | 2 |
Working temperature | -10℃~40℃ |
Material | PC V0 |
Dimension | 114.5x52x32mm |
Product Introduction
The device weight is less than 1 kg.
The installation height of less than 2 m is recommended.
Wi-Fi LED indicator status instruction
Wi-Fi LED indicator status | Status instruction |
---|---|
Flashes (one long and two short) | Quick Pairing Mode |
Keeps on | Device is connected successfully |
Flashes quickly | Compatible Pairing Mode |
Flashes quickly once | Unable to discover the router |
Flashes quickly twice | Connect to the router but fail to connect to Wi-Fi |
Flashes quickly three times | Upgrading |
Features
This device is a 2-gang Wi-Fi smart switch that allows you to remotely turn on/off the device, schedule it on/off or share it with your family to control together.
Switch Network
If you need to change the network, long press the pairing button for 5s until the Wi-Fi LED indicator changes in a cycle of two short and one long flash and release, then the device enters quick pairing mode and you can pair again.
Factory Reset
Deleting the device on the eWeLink app indicates you restore it to factory
setting.
Common Problems
Q: Why my device stays “Offline”?
A: The newly added device needs 1 – 2mins to connect Wi-Fi and network. If it
stays offline for a long time, please judge these problems by the blue Wi-Fi
indicator status:
1. The blue Wi-Fi indicator quickly flashes once per second, which means that
the switch
failed to connect your Wi-Fi:
① Maybe you have entered a wrong Wi-Fi password.
② Maybe there’s too much distance between the switch your router or the
environment causes interference, consider getting close to the router. If
failed, please add it again.
③ The 5G Wi-Fi network is not supported and only supports the 2.4GHz wireless
network.
④ Maybe the MAC address filtering is open. Please turn it off.
If none of the above methods solved the problem, you can open the mobile
datanetwork on your phone to create a Wi-Fi hotspot, then add the device
again.
2. Blue indicator quickly flashes twice per second, which means your device
has connected to Wi-Fi but failed to connect to the server.
Ensure steady enough network. If double flash occurs frequently, which means
you access an unsteady network, not a product problem. If thenetwork is
normal, try to turn off the power to restart the switch.
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