POWERCOM 1000VA-3000VA UPS User Manual

June 12, 2024
POWERCOM

powercom logoU P S On-Line
1000VA-3000V
USER MANUAL

EMC Statement

These products are tested and thereby comply with the conditions of CE regulation, which established to offer sufficient protection against dangerous interference for installation.
Installation and use of the equipment should comply with the instructions provided to avoid such interference due to the amount of radio frequency energy that generates by the equipment;
Despite this, we cannot assure that a certain amount of interference may not occur in some installations.
If by turning on and off, you conclude that the equipment’s harmful interference influences your radio or television reception, use one of the following preventive measures:

  • Place the receiving antenna in a separate location or orientation

  • Ensure a greater distance between the receiver and the equipment

  • Ensure that your Equipment connects to an outlet on a separate circuit

  • Contact a technician experienced with radio and TV or the dealer for technical assistance
    Declaration of Conformity Request
    Units labelled with a CE mark comply with the following stander and directives:

  • EMC Directive 2014/30/EU

  • LVD Directive 2014/35/EU

  • Safety: EN 62040 – 1

  • EMC: EN 62040 – 2
    The EC Declaration of Conformity is available upon request for production with a CE mark.
    FCC Part 15
    This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: SAVE THESE INSTRUCTIONS!!

  • WARNING: Manual contains important instructions of UPS and batteries during installation and maintenance. Follow this instruction at all time.

  • CAUTION: Units are considered acceptable for use in a maximum ambient of 40C (104F).

  • WARNING: Connection to External Battery shall be installed by SERVICE PERSONNEL ONLY.

  • CAUTION: DO NOT dispose UPS and its batteries to fire, the battery may explode.

  • CAUTION: DO NOT open or mutilate batteries. Released electrolyte is harmful to the skin and eyes. It may be toxic.

  • CAUTION: A battery can present a risk of electrical shock and high short-circuit current. Contact with any part of a grounded battery can result in electrical shock. The following precautions should be observed when working on batteries:
    A. Remove watches, rings, or other metal objects.
    B. Use tools with insulated handles.
    C. Wear rubber gloves and boots.
    D. Please DO NOT place any tools or metal parts on top of batteries.
    E. Disconnect charging source before connecting/disconnecting battery terminals
    F. Remove battery grounds during installation and maintenance to reduce likelihood of shock. Remove the connection from ground if any part of the battery is determined to be grounded.
    G. Servicing of batteries should be performed or supervised by personnel with necessary precautions and knowledge. Keep unauthorized personnel away from batteries.

  • CAUTION(For permanently connected units):To reduce the risk of fire, connect only to a circuit provided with 30 A maximum branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1 for AC Output overcurrent protection.

  • WARNING:Use No. 8 AWG, copper wire and 11 lb-in Torque force when connecting to AC wiring terminal.

  • DANGER: Disconnect input supply before installing/removing external battery cabinet.

  • WARNING: It is recommended to install UPS in an ANSI/NFPA75 room in which temperature and humidity are controlled and free from electrically conductive particles. DO NOT expose UPS to direct sunlight or high heat source; DO NOT block off ventilation opening around the housing.

  • CAUTION: Before conducting maintenance, repair, or shipment, please turn off everything completely and disconnect them.

  • CAUTION: The UPS is NOT applicable for any inductive loads such as motors or domestic appliances like hairdryers, speakers, and fluorescent lamps.

  • CAUTION: All interconnection and power cable should be connected ONLY AFTER the UPS shut down and disconnected from main.

  • CAUTION: Only use No.26 AWG or larger certified cables to connect UPS and device

  • CAUTION: DO NOT unplug UPS from main power during operation or protective ground will fail. DO NOT disconnect battery under load or shut down may occur.

  • CAUTION: Ensure the total leakage current of UPS and the connected equipment under 3.5mA.

  • CAUTION: Ensure UPS connects to grounded main power with a fuse or circuit breaker protection.

  • CAUTION: Dangerous amount of voltage might still exist even the UPS disconnects from the main power since residual voltage exists due to battery supply.

  • CAUTION: Beware of all the details on the cautionary sticker located on UPS.

  • CAUTION (No user-serviceable parts): Do not attempt to remove the unit’s cover, no user-serviceable parts inside. Please refer all service to qualified service technicians.

  • CAUTION: DO NOT attempt to open or mutilate the battery.

  • User’s operations: Users only permits to:
    • Turning the UPS unit on and off.
    • Operating the user interface.
    • Connecting data interface cables.
    • Changing the batteries (Except 3k Tower model)

  • DANGER: Hazardous electric component inside this unit (example: Heat-sinks) remain energized from the battery supply even when the main power is disconnected.

  • DANGER: Battery circuit is not isolated from the AC input. Hazardous voltage may exist at battery terminals and ground—test for safety before any direct contact.

  • CAUTION: Remove the battery’s pole during service inside the battery cabinet or UPS.

  • CAUTION: ONLY replace batteries with the same type and quantity
    WARNING (Fuses): Ensure fuse replacement with the same type and rating ONLY.

Introduction

The information provided in this manual covers On-Line 1000-3000VA uninterruptible power system (UPS). This manual contains basic functions, operating procedures, and emergencies, also including information on how to ship, store, handle, and install the equipment. Only detailed requirements of the UPS units described herein. The installation must carry out according to this manual. The electrical installation must further comply with local legislation and regulations.

Installation

3.1 Hardware Installation
Please install the vertical and wall-mounted types of units according to the following

POWERCOM 1000VA 3000VA UPS

3.2 Rear panel view(For reference only)

POWERCOM 1000VA 3000VA UPS - VGS

POWERCOM 1000VA 3000VA UPS - VGS 1

POWERCOM 1000VA 3000VA UPS - VGS 2

  1. Input
  2. Outlet
  3. Input breaker
  4. Network transient protector
  5. RS232 port
  6. USB (optional)
  7. External battery port (optional)
  8. Interface port (optional)
  9. EPO (optional)
  10. Maintenance switch (optional)
  11. Terminal block
  12. Reset
  13. Outlet breaker

*Figures only display available function; functions are not on unit if not marked.
EPO port
A customer-supplied switch can remotely use to open the EPO connection and shut off UPS output. Since EPO shuts down the UPS immediately without regular procedure and monitoring,
UPS will require a manual restart to restore operation.
3.3 Connection to External Battery Pack

  • External battery connections shall install by service personnel only.
  • Please read safety instructions first before proceeding.
  • Ensure UPS disconnects from all main and loads before attempting.
  • Locate the battery connector, then use only factory-supplied or authorized battery cable provided to connect the UPS with the battery as fig below
  • Connect the second battery to the first one if more than one is needed

POWERCOM 1000VA 3000VA UPS - VGS 3

3.4 Connection to Main and Load

  • Follow all installation and safety instructions very carefully; failure to do so may cause hazardous situations to personnel and equipment.

  • Ensure the main power voltage matches with UPS. (110V)

  • For electrical installation, closely observe the nominal current rating of the source.

  • Check the equipment’s power requirement to prevent overloading situations.

  • Do not connect devices that draw either massive power shortly or half-wave rectified current – such as hairdryer, vacuum cleaner, laser printer, and plotter.
    Note: Although you may use the UPS immediately, maximum back up time will not be available yet. It is recommended to charge the batteries for a minimum of 8 hours before use

  • Connect the input cable to the UPS and the other end to the mains. The battery will automatically charge when connecting to the main power.

  • After charging the UPS, connect the load to the UPS

  • Should computer or alarm connections be used, refer to the UPS monitoring connection chapter for further detail.

  • The installation is completed.

  • Note: (For Schuko) If the unit instantly shows “set wiring fault,” please rotate the connector. See troubleshooting for detail

  • (Optional) To protect your telecom/internet system, use RJ45/RJ11 cable to install the input/output cable with matching in/out jack.

POWERCOM 1000VA 3000VA UPS - Example

© All rights reserved. All trademarks are property of their respective owners.

Operation

Necessary information for the operation of the unit is covered in this chapter. Normally UPS runs automatically, but on a few occasions such as just after installation, all procedures are described herein.
4.1 General Description

POWERCOM 1000VA 3000VA UPS - General Description

As double conversion On-line UPS, it can convert clean single-phase power to support your critical system. The diagram of UPS is as shown above.

  • Input filter reduces transients and interference from the main
  • With PFC AC/DC, AC-power is rectified and regulated to DC power
  • DC power is converted to AC in the inverter passing it on to the load

Line-Mode/Battery-Mode
UPS will operate in Line-Mode that supports power and charge battery while connected to power. During a power failure, the UPS will switch to Battery- Mode, in which power is maintained from the battery. In case of failure time exceed Battery-Mode duration, UPS will shut down until voltage return to prevent battery discharge.
Free Run Mode
Free Run Mode provides a wider input frequency range when input frequency does not match the selected range (user adjustable). Free Run Mode enlarges input frequency acceptance up to 45Hz ~ 65Hz but fixes output frequency to 50Hz and 60Hz with ±0.25Hz. Free Run Mode designs for large power variation. It is activated in default and can run with Line-mode simultaneously.
High-Efficiency Mode
High-Efficiency Mode designs to minimize power loss and power consumption. Whenever power is stable, UPS will automatically switch to bypass for efficiency. When any irregularity is detected, Line-Mode will reactivate immediately. Switching occurs when the input voltage is outside ±10% of nominal (±15% selectable), input frequency is outside of ±3Hz, or when no input line is available.
You can also activate this mode from the LCD panel. Refer to UPS configuration.
Diagnostic Test
The diagnostic test automatically executes to check and report UPS status. While the advanced battery management system monitors the conditions of the batteries, it sends early warnings if a battery replacement is needed. Diagnostic tests can also be performed by manual control.
Generator mode
This mode designs for highly unstable power. In this mode, UPS normal operation will not transfer to bypass to prevent load damage and frequent battery discharge. UPS will also fix output frequency to 50Hz or 60Hz with ±0.25Hz. Users can set the UPS to bypass/shutdown whenever UPS malfunction occurred.
Generator Mode can activate from the LCD panel too.
4.2 System Configuration
The UPS device and battery make up the system. Depending on site and load requirements, certain additional options are available as tailored solutions. Please consider the following when planning your UPS system:

  • The total demand for the protected system shall dictate the output power rating (VA).
    When measuring demand, please allow a margin for future expansion and calculation error.

  • Battery-mode duration needs dictate the battery size. If the load is less than the UPS nominal power rating, then the actual backup time is longer.

  • The following options are available:

  • Connectivity options (relay card, SNMP/WEB card)

  • External battery packs

  • Transformer cabinets

  • Maintenance bypass switches

4.3 Panel overview

POWERCOM 1000VA 3000VA UPS - Panel overview

4.4 UPS Control
Control panel functions

Display

| Function Description| Display| Function Description
---|---|---|---

LED Display

| UPS ON (Green)
The LED will display in green when UPS is on.|


| On-Bat(Yellow)
UPS is operating with battery power LED will display in Yellow


| On-Line(Green) UPS In LINE/Static Bypass mode, a green light indicates output voltage exists|


| Bypass (Yellow) Bypass mode operating. LED will display in yellow


| Fault:(Red)
Internal Fault Occur, LED will flash in red with an audible alarm| |

LCD Display

Line Mode| UPS is operating with Main power| Battery Mode| UPS is operating with battery power,
Bypass Mode| UPS on Bypass mode| Fault| UPS Fault Information.
Refer to troubleshooting for detail

Button Display

| ON/OFF Button
To turn UPS on and off, refer to Button Operation| | Status / Enter Button
To check UPS status and confirm settings, refer to Button Operation
| Function Button To check UPS status and confirm settings, refer to Button Operation

Button operation

Cold Start function
When the main power is disconnected from UPS, it is capable of starting with battery power for users’ needs. Simply start the UPS as the instruction below.
Note: To avoid accidental battery discharge, cold start function is not available until the initial connection to the main power.

  1. “ON/OFF” button
    (a) Press and hold the “ ” button for 3 seconds to turn on the UPS.
    (b) Press and hold the “ ” button for 3 seconds to turn off the UPS while UPS is working,

  2. “Status/Enter” button
    Use this button to check the content and confirm the selection of UPS.
    (a) Press and hold “ ” button for 1 second to check UPS contents.
    (b) Display each status by pressing once. There are 10 statuses available for users.
    (c) Enter function only uses during settings. Check the” “ button for more detail.
    (d) If UPS idles for 20 seconds, the display will return to the main status.

  3. “Settings or Selection” button
    Use this button and “ENTER” button to execute the setting
    (a) Press and hold the “ ” button for 1 second to enter the configurations of UPS.
    (b) Display each setting by pressing the “ ” once. There are 7 settings available for users.
    (c) Press the “ ” button to enter the function.
    (d) Press the “ ” button to select your option.
    (e) Press the “ ” button to confirmation (YES/NO) of your selected option.
    (f) Press the “ ” button again to confirm and enable your function.
    (g) If UPS is idle over 10 seconds, the display will return to the main status.

Turn on the UPS

  • Ensure installation is correct and successful, and connect teh input power cable to a well-grounded outlet.
  • Push the “on/off” bottom on the front panel for 3 seconds.
  • UPS should start its inspection of internal function, main synchronization, and inverter start-up. The LCD panel will display “Line-Mode” indication and power should start supplying via the outlets
  • Switch on the loads

Shut Down the UPS

  • Shut down and turn off all the loads
  • Press the “On/Off” for 3 seconds. UPS will shut down with an alarm
  • (If applicable) To avoid electrical hazards, please turn off the internal/external input breaker after the display disappeared, and only the backlight remains. Then, turn off any external battery breaker and wait till all fans completely shut down.
  • In an emergency, use the EPO located on the rear panel.

4.5 UPS Status Display
UPS status shows in normal display mode. From here, you can go to the UPS meter display by pressing the button. Various measurements are available through UPS meters display; Pressing the button will scroll through the following meters.

LCD message Description
O/P VOLT= xxx, xV Shows Output AC voltage
O/P FREQ= xx, x Hz Shows Output Frequency
I/P VOL T= xxx, xV Shows Input AC voltage
I/P FREQ= xx, x Hz Shows Input Frequency
BAT VOLT= xx,xV Shows Battery Voltage
O/P LOAD%= xx% Shows Load % of max load
O/P W= xW Shows Output Watts
O/P VA= xVA Shows Output VA
O/P CURR= xA Shows Output Current
BACKUP TIME= xx min Shows Estimated Backup time in minutes
BAT CHARG= xx% Shows the approximate percentage of Battery capacity
TEMPERATURE= xxC Shows approximate ambient temperature
BAT PACK NUM= x Shows External Battery Pack Number
RATING = xxxxVA Shows UPS Rating
CPU VERSION xx.x Shows CPU Version

4.6 UPS Configuration
Caution: Factory default settings do not necessarily have to be changed, although you are free to tailor the UPS as your specific needs.
Here are the procedures to enter configuration mode Press and hold the “ ” button for 1 second to enter the configuration mode
Display each setting by pressing the “ ” once. There are 7 settings available for user
Press the “ ” button to enter the function.
Press the “ ” button to select your options.
Press the “ ” button to confirmation (YES/NO) of your selected option.
Press the “ ” button again to confirm and enable your function.
If UPS is idle over 10 seconds, the display will return to the main menu.

Settings| LCD| Selection|

Factory Default

---|---|---|---
Output Voltage Setting| O/P V Setting| [100V][110V][115V][120V][127V]| [120V]
Input/Frequency| I/P F Setting| [±2%] [±5%] [±7%]| [±5%]
Input/Bypass Voltage| I/P Bypass Set| [±10%][+10/-15%][+15/-20%]| [+10/-15%]
Free Run Mode| Free Run Set| [On][Off]| [On]
Bypass Enable/Disable at Free Run Mode| Bypass disable| [Enable] [Disable]| [Disable]
He Mode Setting| HE Mode Set| [On] [Off]| [Off]
Force Manual Bypass*| Manual bypass| [On] [Off]| [Off]
Management of load groups| Outlet Setting| [1&2 ON] [1OFF 2ON] [1&2 OFF] [1ON 2OFF]| [1&2 ON]
Do Battery Test| Battery Test| |
Silence Function| Silence Set| [On] [Off]| [Off]
Number of external battery packs| Bat Cabinet Set| [0]  (Internal only)
[1]  (1 External cabinet)
[2]  (2 External cabinets)| [0]
Site wiring alarm| Sit Fault Set| [Enable] [Disable]| [Disable]
Select Language| Language| [English] [German] [French] [Spanish] [Italian]| [English]
Set Generator Mode| Generator| [On] [Off]| [Off]
Set RS232 communication| RS232 Control| [Enable] [Disable]| [Enable]

*) Note: For UPS and power management software to operate normally, Manual Bypass should set to “OFF,” or the load won’t be protected. This setting is specificity design for maintenance personnel and should be used alone with external maintenance switch if applicable.
UPS Manual test
Manual tests for UPS or battery can be conducted from the UPS configuration as well and are functional even when the UPS is not charging the battery.
Simple test: It’s recommended to conduct a simple simulation test when

  1. The first use of UPS.
  2. Adding new loads.
  3. 6 months’ regular check-up
    Switch on the UPS and wait for the power indicator to light up, then unplug UPS to simulate the main power failure.
    Manual Battery Test: Scroll thought configuration until the Manual Battery test function displayed.
    Then select by pressing “Enter” Twice

UPS Monitoring Connection

UPSMON Pro software (Or other power monitoring software) can further utilize the UPS with warning reminders, monitoring, control shut down, and setting adjustments. Using monitoring features requires connecting the UPS to a computer or the internet
5.1 Connect UPS to Computer with USB (Optional)/RS232 port.

  • Locate the USB/RS232 port on UPS.
  • Connect with factory-provided/approved communication cable
  • Ensure your computer can install and support power management software.
  • Note: Either USB Port or RS232 port, only one port will function at a time.

5.2 Connect UPS with interface Slot(Optional)

  • SNMP Card allows UPS management and monitoring over a network or internet
  • For more information, please contact for technical assistance.
  • AS400 Card allows voltage free relay contacts

5.3 UPS RS232 PORT

  • The RS-232 interface uses a 9-pin female D-sub connector.
  • The RS-232 port carries the data about utility, load, and UPS.
    The interface port pins and their functions are in the following table

Pin #| Signal| Direction|

Function

---|---|---|---
2| TxD| Output| TxD Output
3| RxD| Input| RxD / Inverter Off Input
5| Common| | Common
6| | Output| AC Fail Output
8| | Output| Low Battery Output
9| | Output| 12VDC Power

Caution! Max rated values 12VDC
Load segments
The power management software controls the sets of receptacles known as load segments, which provide an organized shutdown and startup for the equipment. Less critical loads can be turned off during power outage to save battery power for critical loads. Each segment can be viewed and changed by the LCD panel. You can also identify the Load segment at the rear panel. Read the Power management manual for more detailed information.

Maintenance

Please read the following instruction to ensure your safety and maintain a longer product lifetime. This section contains detailed information about moving, maintaining, and placing the UPS. With a minimal amount of maintenance, you can expect the UPS to function smoothly.
6.1 Transportation
Please handle UPS with extreme caution since a high amount of energy is within the batteries. Keep the unit in position as marked on the packaging and never drop the unit.
6.2 Storage
Please read the following instructions if the UPS is not installed immediately:

  • Store the equipment as is in its original packing and shipping carton.
  • Do not store in temperatures outside the range of +15°C to +25°C.
  • Protect the equipment from wet or damp areas and moist air.
  • To maintain the vitality of the batteries, please recharges the UPS at least 8 hours every six months.

6.3 Operation
CAUTION: Ensure that all environmental concerns and requirements are met according to safety instruction; otherwise, the safety of installation personnel cannot be guaranteed since the unit may malfunction.

  • Please ensure no flammable substances such as gases or fumes.
  • Avoid extreme temperature and humidity. Protect the equipment from moisture.
  • Ensure there is enough space (300mm or above recommended) at the rear and side of UPS for proper ventilation.
  • Ensure that the front of the UPS remains clear for user operation.
  • Only authorized agents or technicians may service the unit.
  • Do not open the UPS cabinet. Components may contain hazardous or fatal voltage.
  • Output receptacles may carry live voltage without connecting to the main power.
  • Pay special attention to UPS air inlet; do not let it coved by dust.

6.4 Battery
6.4.1 Maintenance
The reliability of the battery is heavily related to the environmental issue.
At the temperature of 25 degrees Celsius, A regular 6-12 months’ checkup is advised.
6.4.2 Replacement
Caution: Read safety instruction before proceeding.
In all the following steps and factory stander:
The black battery cable is the negative (-) pole
The red battery cable is positive (+) pole
Caution: Avoid battery positive port directly contacts with metal. (including UPS cover)
Caution: Do not remove the battery during battery-mode.

POWERCOM 1000VA 3000VA UPS - battery

  1. (For Tower model below 2KVA): Locate the front panel’s 2 tenons as the arrow indicated; Press the tenon and pull out lightly. Then push the front panel downward and pull out to remove the panel.
    (For Tower model 2000VA)
    Hold the top two corners of the front panel as arrow indicated; Pull out lightly then push down to unlock the bottom tenon.
    (For Rack model)
    From the middle of the front panel, hold the display-side inner corner and pull out lightly.
    Then, push sideways to unlock the other tenon.

  2. Remove the battery cover and cartridge.

  3. Replace with the same type and quantity of battery

  4. Reinstall new battery cartridge back in the UPS
    (For Tower Model) Ensure the battery terminal is connected to the matching terminal (Black to black, and Red to Red)

  5. Reinstall battery cover and front panel.
    Note: Please ensure the battery correctly connects with the attached port.
    Note: 3KVA Tower model replacement is not available; Contact for technical assistance
    Note: Do not forcefully pull out front panel, the tenon may be damaged
    Note: UPS’s voltage will drop to 48Vdc when the battery removed in all models.

6.4.3 External battery pack
The following chart is the recommended specification of the external battery pack/cabinet.
For other options, please ensure that the option meets safety instruction and local legislation.
Note: when power supplies by external batteries, output loads will be limited to 90% for overall power generation.

Model| 1000VA| 1500VA| 2000VA|

3000VA

---|---|---|---|---
Battery type| Lead-acid 12V/7AH
Number of battery| Tower| 6| 8| 12| 16
RT| 12
Backup time/full load (battery pack only)| Approx. 13~15min| Approx. 13~15min| Approx. 13~15min| Approx. 10~13min
Recharge time| <8 h to 90%
Dimensions W x D x H| Tower| 152 x 420 x 237| 152 x 500 x 238| 225 x 420 x 358
RT| 428 x 425 x 84| 428 x 500 x 84| 428 x 631 x 84
Net Weight| Tower| 21.00kg| 25.90kg| 35.00kg| 46.50kg
RT| 22.78kg| 29.30kg| 42.00kg| 37.30kg

Maintenance Bypass Procedure
Maintenance

  1. Press the “ON/OFF” button to turn on UPS. It will operate in “Line-Mode.”
  2. Press the “Function” button for 3 seconds and toggle to “Manual Bypass.”
  3. Press “Enter” to select. You will see the default setting “OFF” displayed in LCD.
  4. Use the “Function” button again to set Bypass on “ON” and press “Enter” again. UPS will go on “Manual Bypass Mode” with display indication.

Restore

  1. Check the UPS display; it should show “Manual Bypass Mode” with indications
  2. Press the” Function” button for 3 seconds and toggle to “Manual Bypass.”
  3. Press “Enter” to select. You will see the setting as “ON” displayed in LCD.
  4. Use the “Function” button again to set Bypass on “OFF” and press “Enter” again. UPS will return to Line-Mode.

APP-A. Troubleshooting

Troubleshooting procedures give simple instructions in determining UPS malfunctions. Start the troubleshooting procedure if you witness any alarm indication. Alarm
The UPS has an audible alarm. When different situations occurred, UPS will alert users with display and buzzer.
Please refer to the troubleshooting chart below for detail information
Silencing Alarm
Here is the instruction to mute the active alarm or future alarm notification:
Note: During battery-mode, if the battery is low on power, the alarm will sound regardless of silent-mode enable/disable.
Silencing during Battery-Mode: Press any button when the alarm occurred.
Silent Mode: configure on LCD to enable/disable all audio malfunction warning.
If troubleshooting does not include or resolve your situation, feel free to contact for technical assistance.

Situation Display| Alarm|

Description & Solution

---|---|---
High Output Voltage| Constant beep| High output voltage.
Please contact for technical assistance
Low output Voltage| Constant beep| Low output voltage.
Please Contact for technical assistance
Output short| Constant beep| Output short circuit.
Please Contact for technical assistance
Bus fault| 2 beep/seconds| High internal DC bus Voltage.
Please contact for technical assistance
Over-temperature| 2 beep/seconds| High surrounding temperature.
Ensure fan operational and ventilation clear.
Contact for technical assistance If the problem remains
Set wiring fault| 1 beep/seconds| Wrong UPS input wiring between natural and line, turn the plug 180 degrees and plug it in.

Output overload

|

2 beep/seconds

| The connected load power requirement exceeds UPS provision. UPS will switch to bypass mode when overload in Line-mode. Shut off less essential equipment connected to UPS. UPS automatically switches back to normal when the problem resolves.
Over-charge| Constant beep| Battery overcharged, Turn off UPS and contact for technical assistance
Charger failure| N/A| The charger has failed. Contact for technical assistance
Battery failure| 3 beep/5 seconds| The battery has failed. Contact for technical assistance
Line abnormal| 1beep/seconds| Wrong AC line backed up during auto restart. Please reconfirm your main power and frequency
Battery test| N/A| UPS battery test processing.
UPS will return to normal operation after completion.
No action needed
Battery mode| 1 beep/5 second with display| The unit is operating with battery power.  secure your data and perform a controlled shutdown
Low battery| 2 beep/5 seconds with display| UPS will shut down due to low battery voltage. The unit will restart automatically when sufficient power returns.

APP-B Technical Specifications

For all model :

  • While 110/208V output, capacity will be derated to 90%. Specifications are subject to change without further notice.
    Specifications are for reference, please refer to information based on real product.
Model 1000 I 1500 2000 3000

Configuration
Capacity (VA)| 1000VA| 1500VA/1350VA| 2000VA| 3000VA/2700VA
Capacity (Watts)| 900W| 1350W/1215W| 1800W| 2700W/2430W
Form| Tower Type
Phase| Single Phase
Energy Saving| Yes – ECO Mode Efficiency >94%
Input
Voltage| 100 / 110 / 115 / 120 Vac or 208 / 220 / 230 / 240 VAC
Input Voltage Range (110 VAC)| 60 – 144 VAC, < 25% Load
70 – 144 VAC, < 50% Load
80 – 144 VAC, < 750/0 Load
90 – 144 VAC, < 100% Load
Input Voltage Range (220 VAC)| 120 – 276 VAC, < 25% Load
140 – 276 VAC, < 50% Load
160 – 276 VAC, < 75% Load
180 – 276 VAC, < 1000/0 Load
Input Frequency Range| 50 / 60 Hz (Auto Sensing)
Input Power Factor| >0.97
Cold Start| Yes
Output
Rated Power Factor| 0.9
Waveform| Pure Sine Wave
Voltage| 100 / 110 / 115 / 120 Vact 2% or 208 / 220 / 230 / 240 VAC ± 2%
Frequency| 50 / 60 Hz ±0.25 Hz
Transfer Time| 0 ms
Harmonic Distortion| -=.- 2.5% THD at Linear Load
Crest Factor| 3:01
EPO Function| Yes
Protection
Overload| Line Mode| 105% – 120% for 30 seconds / 121% – 150% for 10 seconds
Battery Mode| 101% – 109% for 10 seconds / 110% – 120% for 3 seconds
Surge Protection| IEC 61000-4-5 Level 3
Bypass| Internal Bypass (Automatic and Manual)
Short Circuit Protection| UPS Output Cut Off Immediately
Battery
Type| 12V 7Ah| 12V 7Ah| 12V 7Ah| 12V 7Ah
Quantity| 3| 4| 6| 8
Sealed, Maintenance Free| Yes
Typical Recharge Time| 4 hr to 90%
External Battery Module| Option
External Battery Connector| Option
Management & Communication
Indicator| LCD Control Panel
Communication Port| RS 232, USB B type
SNMP Slot| Option
Audible Alarms| Yes
Physical
Dimensions (WxDxH)(mm)| 152 x 420 x 237| 152 x 500 x 241| 225 x 420 x 358
Weight (kgs)| 15.| 19.| 29.| I 30
Shipping Dimensions (mm)| 280 x 545 x 355| 280 x 625 x 356| 340 x 526 x 485
Shipping Weight (kgs)| 17.| 21.| 32.| I 32.9
Model| 1000| 1500| 2000| 3000| 2000(2U+2U)| 3000(2U+2U)
---|---|---|---|---|---|---
Configuration
Capacity (VA)| 1000VA| 1500VA| 2000 VA| 3000VA| 2000 VA| 3000 VA
Capacity (Watts)| 900W| 1350W| 1800 W| 2700W| 1800W| 2700W
Form| Rack and Tower Type
Phase| Single Phase
Energy Saving| Yes – ECO Mode Efficiency >94%
Input
Voltage| 100 / 110 / 115 / 120 VAC or 208 / 220 / 230 / 240 VAC
Input Voltage Range (110 VAC)| 60 – 144 VAC < 25% Load
70 – 144VAC < 50% Load
80 – 144 VAC < 75% Load
90 – 144 VAC < 1000/0 Load
Input Voltage Range (220 VAC)| 120 – 276 VAC, < 25% Load
140 – 276 VAC, < 50% Load
160 – 276 VAC, < 75% Load
180 – 276 VAC, < 1000/0 Load
Input Frequency Range| 50 / 60 Hz (Auto Sensing)
Input Power Factor| >0.97
Cold Start| Yes
Output
Rated Power Factor| 0.9
Waveform| Pure Sine Wave
Voltage| 100 / 110 / 115 / 120 VAC ± 2% or 208 / 220 / 230/ 240 VAC ! 20/0
Frequency| 50 / 60 Hz *0.25 Hz
Transfer Time| 0 ms
Harmonic Distortion| -; 2.5% THD at Linear Load
Crest Factor| 3:01
EPO Function| Yes
Protection
Overload| Line Mode| 105% – 120% for 30 seconds / 121% – 150% for 10 seconds
Battery Mode| 101% – 109% for 10 seconds / 110% – 120% for 3 seconds
Surge Protection| IEC 61000-4-5 Level 3
Bypass| Internal Bypass (Automatic and Manual)
Short Circuit Protection| UPS Output Cut Off Immediately
Battery
Type| 12V 7Ah| 12V 7Ah| 12V 7Ah| 12V 9Ah| 12V 7Ah| 12V 7Ah
Quantity| 3| 4| 6| 6| 6| 8
Sealed, Maintenance Free| Yes
Typical Recharge Time| 4 hr to 90%
External Battery Module| Option
External Battery Connector| Option
Management &Communication
Indicator| LCD Control Panel
Communication Port| RS 232, USB B type
SNMP Slot| Option
Audible Alarms| Yes
Physical
Power Module| Dimensions (WxDxH)(mm)| 428x425x84| 428x500x84| 428x635x84| 428 x 425 x 84
Weight (kgs)| 16.| 18.| 30.| I 32.6| 10.
Shipping Dimensions (WxDxH)(mm)| 546x552x206| 550x620x220| 550x750x220| 546 x 552 x 206
Shipping Weight(kgs)| 19.| 21| 34.| I 36.5| 13.
Battery
Module| Dimensions (mm)| —| —| —| 428 x 425 x 84
Weight (kgs)| —| —| —| 20.| I 24.2
Shipping Dimensions| | | | 546 x 552 x 206
Shipping Weight| —| —| —| 21.8 I 26.2

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661-VS1K-002-00R-R01

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