Carrier 42QHE09D8SH Wall Mounted Air Conditioner Owner’s Manual

WALL MOUNTED AIR CONDITIONER
Owner’s Manual

IMROPTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit. Make sure to save this manual for future reference.
Please check the applicable models, F-GAS and manufacturer information from the “Owner’s Manual – Product Fiche” in the packaging of the outdoor unit.
For German/Dutch/Poland/Denmark/Estonia/Lithuania/Latvia/Norway/Sweden/ Portugees languages, please visit the website: www.beijerref- carrier.com

50/60Hz
42QHE12D8SH| 38QHE12D8SH
42QHE18D8SH| 38QHE18D8SH
42QHE24D8SH| 38QHE24D8SH

Safety Precautions

Read Safety Precautions Before Operation and Installation
Incorrect installation due to ignoring instructions can cause serious damage or injury.
The seriousness of potential damage or injuries is classified as either a WARNING or CAUTION.

WARNING
This symbol indicates the possibility of personnel injury or loss of life.
CAUTION
This symbol indicates the possibility of property damage or serious consequences.
WARNING
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use  of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision(European Union countries).
This appliance is not intended for use by persons(including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

WARNINGS FOR PRODUCT USE

• If an abnormal situation arises (like a burning smell), immediately turn off the unit and disconnect the power. Call your dealer for instructions to avoid electric shock, fire or injury.
• Do not insert fingers, rods or other objects into the air inlet or outlet. This may cause injury, since the fan may be rotating at high speeds.
• Do not use flammable sprays such as hair spray, lacquer or paint near the unit. This may cause fire or combustion.
• Do not operate the air conditioner in places near or around combustible gases. Emitted gas may collect around the unit and cause explosion.
• Do not operate your air conditioner in a wet room such as a bathroom or laundry room. Too much exposure to water can cause electrical components to short circuit.
• Do not expose your body directly to cool air for a prolonged period of time.
• Do not allow children to play with the air conditioner. Children must be supervised around the unit at all times.
• If the air conditioner is used together with burners or other heating devices, thoroughly ventilate the room to avoid oxygen deficiency.
• In certain functional environments, such as kitchens, server rooms, etc., the use of specially designed air-conditioning units is highly recommended.

CLEANING AND MAINTENANCE WARNINGS

• Turn off the device and disconnect the power before cleaning. Failure to do so can cause electrical shock.
• Do not clean the air conditioner with excessive amounts of water.
• Do not clean the air conditioner with combustible cleaning agents. Combustible cleaning agents can cause fire or deformation.

CAUTION

• Turn off the air conditioner and disconnect the power if you are not going to use it for a long time.
• Turn off and unplug the unit during storms.
• Make sure that water condensation can drain unhindered from the unit.
• Do not operate the air conditioner with wet hands. This may cause electric shock.
• Do not use device for any other purpose than its intended use.
• Do not climb onto or place objects on top of the outdoor unit.
• Do not allow the air conditioner to operate for long periods of time with doors or windows open, or if the humidity is very high.

ELECTRICAL WARNINGS

• Only use the specified power cord. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
• Keep power plug clean. Remove any dust or grime that accumulates on or around the plug. Dirty plugs can cause fire or electric shock.
• Do not pull power cord to unplug unit. Hold the plug firmly and pull it from the outlet. Pulling directly on the cord can damage it, which can lead to fire or electric shock.
• Do not modify the length of the power supply cord or use an extension cord to power the unit.
• Do not share the electrical outlet with other appliances. Improper or insufficient power supply can cause fire or electrical shock.
• The product must be properly grounded at the time of installation, or electrical shock may occur.
• For all electrical work, follow all local and national wiring standards, regulations, and the Installation Manual. Connect cables tightly, and clamp them securely to prevent external forces from damaging the terminal. Improper  electrical connections can overheat and cause fire, and may also cause shock. All electrical connections must be made according to the Electrical Connection
• Diagram located on the panels of the indoor and outdoor units.
• All wiring must be properly arranged to ensure that the control board cover can close properly. If the control board cover is not closed properly, it can lead to corrosion and cause the connection points on the terminal to heat up, catch fire, or cause electrical shock.
• If connecting power to fixed wiring, an all-pole disconnection device which has at least 3mm clearances in all poles, and have a leakage current that may exceed 10mA, the residual current device(RCD) having a rated residual  operating current not exceeding 30mA, and disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.

TAKE NOTE OF FUSE SPECIFICATIONS
The air conditioner’s circuit board (PCB) is designed with a fuse to provide overcurrent protection.
The specifications of the fuse are printed on the circuit board ,such as :
T3.15AL/250VAC, T5AL/250VAC, T3.15A/250VAC, T5A/250VAC, T20A/250VAC, T30A/250VAC,etc.
NOTE: For the units using R32 or R290 refrigerant , only the blast-proof ceramic fuse can be used.
UV-C lamp(Applicable to the unit contains an UV-C lamp only)
This appliance contains a UV-C lamp. Read the maintenance instructions before opening the appliance.

1. Do not operate UV-C lamps outside of the appliance.
2. Appliances that are obviously damaged must not be operated.
3. Unintended use of the appliance or damage to the housing may result in the escape of dangerous UV-C radiation. UV-C radiation may, even in small doses, cause harm to the eyes and skin.
4. Before opening doors and access panels bearing the ULTRAVIOLET RADIATION hazard symbol for the conducting USER MAINTENANCE, it is recommended to disconnect the power.
5. The UV-C lamp can not be cleaned, repaired and replaced.
6. UV-C BARRIERS bearing the ULTRAVIOLET RADIATION hazard symbol should not be removed.
   WARNING This appliance contains an UV emitter. Do not stare at the light source.

WARNINGS FOR PRODUCT INSTALLATION

1. Installation must be performed by an authorized dealer or specialist. Defective installation can cause water leakage, electrical shock, or fire.

2. Installation must be performed according to the installation instructions. Improper installation can cause water leakage, electrical shock, or fire.
   (In North America,installation must be performed in accordance with the requirement of NEC and CEC by authorized personnel only.)

3. Contact an authorized service technician for repair or maintenance of this unit. This appliance shall be installed in accordance with national wiring regulations.

4. Only use the included accessories, parts, and specified parts for installation. Using non-standard parts can cause water leakage, electrical shock, fire, and can cause the unit to fail.

5. Install the unit in a firm location that can support the unit’s weight. If the chosen location cannot support the unit’s weight, or the installation is not done properly, the unit may drop and cause serious injury and damage.

6. Install drainage piping according to the instructions in this manual. Improper drainage may cause water damage to your home and property.

7. For units that have an auxiliary electric heater, do not install the unit within 1 meter (3 feet) of any combustible materials.

8. Do not install the unit in a location that may be exposed to combustible gas leaks. If combustible gas accumulates around the unit, it may cause fire.

9. Do not turn on the power until all work has been completed.
   When moving or relocating the air conditioner, consult experienced service technicians for disconnection and reinstallation of the unit.
   How to install the appliance to its support, please read the information for details in “indoor unit installation” and “outdoor unit installation” sections .

Note about Fluorinated Gasses(Not applicable to the unit using R290 Refrigerant)

1. This air-conditioning unit contains fluorinated greenhouse gasses. For specific information on the type of gas and the amount, please refer to the relevant label on the unit itself or the “Owner’s Manual – Product Fiche ” in the  packaging of the outdoor unit. (European Union products only).
2. Installation, service, maintenance and repair of this unit must be performed by a certified technician.
3. Product uninstallation and recycling must be performed by a certified technician.
4. For equipment that contains fluorinated greenhouse gases in quantities of 5 tonnes of CO2 equivalent or more, but of less than 50 tonnes of CO2 equivalent, If the system has a leakdetection system installed, it must be checked for  leaks at least every 24 months.
5. When the unit is checked for leaks, proper record-keeping of all checks is strongly recommended.

WARNING for Using R32/R290 Refrigerant

• When flammable refrigerant are employed, appliance shall be stored in a well -ventilated area where the room size corresponds to the room area as specifiec for operation.
  For R32 frigerant models:
  Appliance shall be installed, operated and stored in a room with a floor area larger than 4m .
  For R290 refrigerant models, appliance shall be installed, operated and stored in a room with a floor area larger than:
  <=9000Btu/h units: 13m

  9000Btu/h and <=12000Btu/h units: 17m
  12000Btu/h and <=18000Btu/h units: 26m
  18000Btu/h and <=24000Btu/h units: 35m

• Reusable mechanical connectors and flared joints are not allowed indoors. (EN Standard Requirements).

• Mechanical connectors used indoors shall have a rate of not more than 3g/year at 25% of the maximum allowable pressure. When mechanical connectors are reused indoors, sealing parts shall be renewed. When flared joints are  reused indoors, the flare part shall be re-fabricated. (UL Standard Requirements)

• When mechanical connectors are reused indoors, sealing parts shall be renewed. When flared joints are reused indoors, the flare part shall be re-fabricated. (IEC Standard Requirements)

• Mechanical connectors used indoors shall comply with ISO 14903.

European Disposal Guidelines
This marking shown on the product or its literature, indicates that waste electrical and eletrical equipment should not be mixed with general household waste.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
This appliance contains refrigerant and other potentially hazardous materials. When disposing of this appliance, the law requires special collection and treatment. Do not dispose of this product as household waste or unsorted municipal waste.

When disposing of this appliance, you have the following options:

• Dispose of the appliance at designated municipal electronic waste collection facility.
• When buying a new appliance, the retailer will take back the old appliance free of charge.
• The manufacturer will take back the old appliance free of charge.
• Sell the appliance to certified scrap metal dealers.

Special notice
Disposing of this appliance in the forest or other natural surroundings endangers your health and is bad for the environment. Hazardous substances may leak into the ground water and enter the food chain.

Unit Specifications and Features

Indoor unit display

NOTE: Different models have different front panel and display window. Not all the indicators describing below are available for the air conditioner you purchased. Please check the indoor display window of the unit you purchased.
Illustrations in this manual are for explanatory purposes. The actual shape of your indoor unit may be slightly different. The actual shape shall prevail.

Operating temperature
When your air conditioner is used outside of the following temperature ranges, certain safety protection features may activate and cause the unit to disable.
Inverter Split Type

| COOL mode| HEAT mode| DRY mode
---|---|---|---
Room Temperature| 17°C – 32°C
(62°F – 90°F)| 0°C – 30°C (32°F – 86°F)| 10°C – 32°C (50°F – 90°F)
Outdoor Temperature| 0°C – 50°C (32°F – 122°F)| -15°C – 24°C (5°F – 75°F)| 0°C – 50°C (32°F – 122°F)
-15°C – 50°C (5°F – 122°F)
(For models with low temp. cooling systems.)
0°C – 52°C (32°F – 126°F)
(For special tropical models)| 0°C – 52°C (32°F – 126°F)
(For special tropical models)

FOR OUTDOOR UNITS WITH BASEPAN HEATER OR CRANKCASE HEATER
When outside temperature is below 0°C(32°F ), we strongly recommend keeping the unit plugged in at all time to ensure smooth ongoing performance.

Fixed-speed Type

| COOL mode| HEAT mode| DRY mode
---|---|---|---
Room
Temperature| 17°C-32°C (62°F-90°F)| 0°C-30°C
(32°F-86°F)| 10°C-32°C (50°F-90°F)
Outdoor
Temperature| 18°C-43°C (64°F-109°F)| -7°C-24°C (19°F-75°F)| 11°C-43°C (52°F-109°F)
-7°C-43°C (19°F-109°F)
(For models with low-temp cooling systems)| 18°C-43°C (64°F-109°F)
18°C-52°C (64°F-126°F)
(For special tropical models)| 18°C-52°C (64°F-126°F)
(For special tropical models)

NOTE: Room relative humidity less than 80%. If the air conditioner operates in excess of this figure, the surface of the air conditioner may attract condensation. Please sets the vertical air flow louver to its maximum angle (vertically to  the floor), and set HIGH fan mode.
To further optimize the performance of your unit, do the following:

• Keep doors and windows closed.
• Limit energy usage by using TIMER ON and TIMER OFF functions.
• Do not block air inlets or outlets.
• Regularly inspect and clean air filters.

A guide on using the infrared remote is not included in this literature package. Not all the functions are available for the air conditioner, please check the indoor display and remote control of the unit you purchased.

Other Features

• Auto-Restart(some units)
  If the unit loses power, it will automatically restart with the prior settings once power has been restored.

• Anti-mildew (some units)
  When turning off the unit from COOL, AUTO (COOL), or DRY modes, the air conditioner will continue operate at very low power to dry up condensed water and prevent mildew growth.

• Wireless Control(some units)
  Wireless control allows you to control your air conditioner using your mobile phone and a wireless connection.

• Louver Angle Memory(some units)
  When turning on your unit, the louver will automatically resume its former angle. For the USB device access, replacement, maintenance operations must be carried out by professional staff.

• Active Clean function(some units)
  — The Active Clean Technology washes away dust, mold, and grease that may cause odors when it adheres to the heat exchanger by automatically freezing and then rapidly thawing the frost. A “pi-pi” sound will be heard.
  The Active clean operation is used to produce more condensed water to improve the cleaning effect, and the cold air will blow out. After cleaning, the internal wind wheel then keeps operating with hot air to blow-dry the evaporator, thus preventing the growth of mold and keeping the inside clean.
  — When this function is turned on, the indoor unit display window appears “CL ” , after 20 to 45 minutes, the unit will turn off automatically and cancel Active Clean function.

• Breeze Away (some units)
  This feature avoids direct air flow blowing on the body and make you feel indulging in silky coolness.

• Refrigerant Leakage Detection(some units)

• ECO Intelligent eye(some units)
  The indoor unit will automatically display “EL0C” when it detects refrigerant leakage.
  The system is controlled intelligently under Intelligent eye mode. It can detect the people’s activities in the room. In cooling mode, when you are away for 30 minutes, the unit will automatically lower the frequency to save energy(for Inverter models only). And the unit will automatically start and resume operation if sensing human activity again.

• Sleep Operation
  The SLEEP function is used to decrease energy use while you sleep (and don’t need the same temperature settings to stay comfortable). This function can only be activated via remote control. And the Sleep function is not available in FAN or DRY mode.
  When in COOL mode, the unit will increase the temperature by 1°C (2°F) after 1 hour, and will increase an additional 1°C (2°F) after another hour.
  When in HEAT mode, the unit will decrease the temperature by 1°C (2°F) after 1 hour, and will decrease an additional 1°C (2°F) after another hour.
  The sleep feature will stop after 8 hours and the system will keep running with final situation.
  

NOTE:
For multi-split air condtioners, the following functions are not available:
Active clean function, Silence feature, Breeze away function, Refrigerant leakage detection function and Eco feature.

Setting Angle of Air Flow

• Setting vertical angle of air flow
  While the unit is on, use the SWING button on remote control to set the direction (vertical angle) of airflow. Please refer to the Remote Control Manual for details.

NOTE ON LOUVER ANGLES
When using COOL or DRY mode, do not set louver at too vertical an angle for long periods of time. This can cause water to condense on the louver blade, which will drop on your floor or furnishings.
When using COOL or HEAT mode, setting the louver at too vertical an angle can reduce the performance of the unit due to restricted air flow.
NOTE: According to the relative standards requirement, please sets the vertical air flow louver to its maximum angle under heating capacity test.
Setting horizontal angle of air flow
The horizontal angle of the airflow must be set manually. Grip the deflector rod (See Fig.B) and manually adjust it to your preferred direction.
For some units, the horizontal angle of the airflow can be set by remote control. please refer to the Remote Control Manual.
Manual Operation(without remote)
CAUTION
The manual button is intended for testing purposes and emergency operation only. Please do not use this function unless the remote control is lost and it is absolutely necessary. To restore regular operation, use the remote control to  activate the unit. Unit must be turned off before manual operation.
To operate your unit manually:

1. Locate the MANUAL CONTROL button on the right-hand side panel of the unit.
2. Press the MANUAL CONTROL button one time to activate FORCED AUTO mode.
3. Press the MANUAL CONTROL button again to activate FORCED COOLING mode.
4. Press the MANUAL CONTROL button a third time to turn the unit off.

NOTE: Do not move louver by hand. This will cause the louver to become out of sync. If this occurs, turn off the unit and unplug it for a few seconds, then restart the unit. This will reset the louver.

CAUTION
Do not put your fingers in or near the blower and suction side of the unit. The high-speed fan inside the unit may cause injury.

Care and Maintenance

Cleaning Your Indoor Unit
BEFORE CLEANING OR MAINTENANCE
ALWAYS TURN OFF YOUR AIR CONDITIONER SYSTEM AND DISCONNECT ITS POWER SUPPLY BEFORE CLEANING OR MAINTENANCE.
CAUTION
Only use a soft, dry cloth to wipe the unit clean.
If the unit is especially dirty, you can use a cloth soaked in warm water to wipe it clean.

• Do not use chemicals or chemically treated cloths to clean the unit
• Do not use benzene, paint thinner, polishing powder or other solvents to clean the unit. They can cause the plastic surface to crack or deform.
• Do not use water hotter than 40°C (104°F) to clean the front panel. This can cause the panel to deform or become discolored.

Cleaning Your Air Filter
A clogged air filter can reduce the cooling efficiency of your unit, can also make the air flow irregular and too much noisy, so please clean the air filter as often as necessary. Once the abnormal noise of air flow is heard, please clean the air  filter immediately.

1. The air filter is on the top of the air conditioner.
2. Hold both side of the top filter in the place marked with “PULL”, then pull it upwards.
3. If your filter has small air freshening filters, unclip them from the larger filter. Clean these air freshening filters with a hand-held vacuum.
4. Clean the large air filter with warm, soapy water. Be sure to use a mild detergent.
5. Rinse the filter with fresh water, then shake off excess water.
6. Dry it in a cool, dry place, and refrain from exposing it to direct sunlight.
7. When dry, re-clip the air freshening filter to the larger filter, then install it back on the indoor unit.
   

CAUTION

• Before changing the filter or cleaning, turn off the unit and disconnect its power supply.
• When removing filter, do not touch metal parts in the unit. The sharp metal edges can cut you.
• Do not use water to clean the inside of the indoor unit. This can destroy insulation and cause electrical shock.
• Do not expose filter to direct sunlight when drying. This can shrink the filter.

Air Filter Reminders (Optional)
Air Filter Cleaning Reminder
After 240 hours of use, the display window on the indoor unit will flash “CL.” This is a reminder to clean your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the
MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “CL” indicator will flash again when you restart the unit.
Air Filter Replacement Reminder
After 2,880 hours of use, the display window on the indoor unit will flash “nF.” This is a reminder to replace your filter. After 15 seconds, the unit will revert to its previous display.
To reset the reminder, press the LED button on your remote control 4 times, or press the MANUAL CONTROL button 3 times. If you don’t reset the reminder, the “nF” indicator will flash again when you restart the unit.
CAUTION

• Any maintenance and cleaning of outdoor unit should be performed by an authorized dealer or a licensed service provider.
• Any unit repairs should be performed by an authorized dealer or a licensed service provider.

Maintenance –Long Periods of Non-Use
If you plan not to use your air conditioner for an extended period of time, do the following:

Maintenance – Pre-Season Inspection
After long periods of non-use, or before periods of frequent use, do the following: 

Troubleshooting

SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!

• The power cord is damaged or abnormally warm
• You smell a burning odor
• The unit emits loud or abnormal sounds
• A power fuse blows or the circuit breaker frequently trips
• Water or other objects fall into or out of the unit
  DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED SERVICE PROVIDER IMMEDIATELY!

Common Issues
The following problems are not a malfunction and in most situations will not require repairs.

protection feature that prevents the unit from overloading. The unit cannot be restarted within three minutes of being turned off.
The unit changes from COOL/HEAT mode to FAN mode| The unit may change its setting to prevent frost from forming on the unit.
Once the temperature increases, the unit will start operating in the previously selected mode again.
The set temperature has been reached, at which point the unit turns off the compressor. The unit will  continue operating when the temperature fluctuates again.
The indoor unit emits white mist| In humid regions, a large temperature difference between the room’s air and the conditioned air can cause white mist.
Both the indoor and outdoor  units emit white mist| When the unit restarts in HEAT mode after defrosting, white mist may be emitted due to moisture generated from the defrosting process.
The indoor unit makes noises| A rushing air sound may occur when the louver resets its position.
A squeaking sound may occur after running the unit in HEAT mode due to expansion and contraction of the unit’s plastic  parts.
Both the indoor unit and  outdoor unit make noises| Low hissing sound during operation: This is normal and is  caused by refrigerant gas flowing through both indoor and outdoor units.
Low hissing sound when the system starts, has just stopped running, or is defrosting: This noise is normal  and is caused by the refrigerant gas stopping or changing direction.
Squeaking sound: Normal expansion and contraction of  plastic and metal parts caused by temperature  changes during operation can cause squeaking noises.
The outdoor unit makes noises| The unit will make different sounds based on its current operating mode.
Dust is emitted from either the  indoor or outdoor unit| The unit may accumulate dust during extended periods of non-use, which will be emitted when the unit is  turned on. This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odor| The unit may absorb odors from the environment (such as furniture, cooking, cigarettes, etc.) which will be emitted during operations.
The unit’s filters have become moldy and should be cleaned.
The fan of the outdoor unit does not operate| During operation, the fan speed is controlled to optimize product operation.
Operation is erratic, unpredictable, or unit is unresponsive| Interference from cell phone towers and remote boosters may cause the unit to malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.

NOTE: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed description of the unit malfunction as well as your model number.

Accessories

The air conditioning system comes with the following accessories. Use all of the installation parts and accessories to install the air conditioner. Improper installation may result in water leakage, electrical shock and fire, or cause the  equipment to fail. The items are not included with the air conditioner must be purchased separately.

Name of Accessories| Q’ty(pc)| Shape| Name of Accessories| Q’ty(pc)| Shape
---|---|---|---|---|---
Manual| 2-3| | Remote controller| 1|
Drain joint
(for cooling & heating models)| 1| | Battery| 2|
Seal
(for cooling & heating models)| 1| | Remote controller holder(optional)| 1|
Mounting plate| 1| | Fixing screw for remote controller holder(optional)| 2|
Anchor| 5-8 (depending on models )| | Small Filter
(Need to be installed on the back of main air filter by the authorized technician while installing the machine)| 1-2 (dpending one models)|
Mounting plate fixing screw| 5-8 (depending on models)|
Name| Shape| Quantity(PC)
---|---|---
Connecting pipe
assembly| Liquid side| Φ6.35( 1/4 i n)| Parts you must purc hase
separately. Consult the dealer
about the proper pipe size of
the unit you purchased.
Φ9.52( 3/8in)
Gas side| Φ9.52( 3/8in)
Φ12.7( 1/2in)
Φ 16( 5/8in)
Φ 19( 3/4in)
Magnetic ring and belt
(if supplied ,please refer to
the wiring diagram to install
it on the connective cable. )| | Varies by model

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