GAOMON PD1320 13.3 Inch Full Laminated Pen Display User Manual

: June 12, 2024
: GAOMON

Table of Contents

Warranty & Compatibility & Specification of PD1320
How to set up PD1320 on Windows/Mac?
Displaying Issues & Solutions.
- If the No Signal issue remains after trying above solutions, please take
- How to do when the PD1320 only displays wallpaper of computer, with out
Pen Issues & Solutions
Other FAQS
How to contact GAOMON service team?
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

GAOMON PD1320 13.3 Inch Full Laminated Pen Display

GAOMON PD1320 13.3 Inch Full Laminated Pen Display

Warranty & Compatibility & Specification of PD1320

Warranty Policy.

1 Year Warranty: We cover 1 year warranty for non-human made damages or accident damages. For example, breaking screens accidentally or losing the accessories are not within the range. Lifetime Tech Support: We offer lifetime tech supports to our customers. Welcome to contact us for tech support. GAOMON After-sale service team: [email protected]

Operation System & Art Program Compatibility.

OS Compatibility

GAOMON PD1320 Pen Display is NOT a standalone product. It cannot work alone. It has to be connected to a laptop or desktop computer which runs Windows 7 or above version OS, or Mac 10.12or above version OS. It doesn’t work with Chrome OS, or Linux Os.

If you are using Windows or Mac OS, please download driver here: https://GAOMON.net/

Warranty & Compatibility & Specification of PD1320

Art Program Compatibility
Our tablets are compatible with most drawing software. Free software like Krita, gimp, fire placa, Meidibang, inscape, blender, etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook, Sai version2,etc. For more details, please refer to the Compatibility file.

E-Learning Software Compatibility

GAOMON PD1320 is compatible well with distance learning software Blackboard Collaborate Ultra, Whiteboard in Zoom, Kaltura, Google etc.

Specifications & Features

PD1320 Product Information

(The thinnest 4.5mm/ 0.18inch)

Working Area| 293.8 165.2mm/ 11.576.50inch
Accuracy| ±0.3mm
Sensing Height| 10mm
Report Rate| ≥220PPS
Signal Output| Mini HDMI, Type-C
Weight| 880g
OS Compatibility| Windows 7 and above, Mac OS 10. 12 and above, Android 6.0 and above (USB3.0 DP1.2)
Art Program Compatibility| Free: krita, gimp, medibang, fire alpaca, etc Paid: Photoshop, Adobe illustrator, adobe premiere, adobe after effect, sai version 2, clip studio paint, etc
What’s in the box?| Pen Display PD1320, Leather Stander, Digital Pen AP50, Pen Holder (8 Nibs), HDMI to Mini HDMI Cord, USB-A to Type-C Cord, AC Adapter, US STD Adapter, Quick Start Guide, Cleaning cloth Pre-applied AG Film(Gift)
Guaranty| We cover 1 year warranty basing on non human made damage and non accident damage.
GAOMON Service| [email protected]

How to set up PD1320 on Windows/Mac?

How to set up on Windows OS?

Please well connect all of the cables: USB , HDMI, Power Cord.
Close all art programs and anti-virus program first. Make sure there is no anti-virus program running here. (You can still run anti-virus program while the issue get confirmed and fixed)
Please uninstall the previous GAOMON driver clearly first. Go to Control Panel—Programs and Features—uninstall current exist GAOMON Driver–also make sure no other brands tablet driver. (VERY IMPORTANT).
Download driver here: https://GAOMON.net/ and install the driver.

Please right-click the driver setup icon, whose file extension is ‘.exe’, in the installation file and select ‘Run as administrator’ from the dropdown list.
(Run as an administrator before installation , not after installation.)
After installing GAOMON Driver, please test whether the pen can move cursor like a mouse normally. If the pen can move cursor like mouse normally, you can customize express keys inside GAOMOND river now.
And please download drawing programs online to use with GAOMON PD1320.Our tablet sare compatible with most drawing software. Free software like Krita, gimp, fireplaca, Meidibang, inscape, blender, etc. Or paid software like photoshop, adobe illustrator, clip studio paint, sketchbook,Saiversion2,etc.

How to set up on Mac OS ?

Download driver here: https://GAOMON.net/

— Click the installation package —-Drag ‘GAOMON Tablet ‘ icon upon ‘Applications’ and hold on for awhile until it enters in ‘Applications’ folder—- Double click ‘GAOMON Tablet’ and select ‘Open’ to run the driver. Now the GAOMON Driver is installed.

If your Mac OS version are mac 10.14 , 10.15, Mac Big sur or above OS , please kindly remember to give GAOMON Driver permission to normally function on your mac. If your Mac OS is lower thanMac10.14, please skip following part.

After installation, press one of the tablet express key and it will pop out a box ‘Accessibility Access’ .Then click ‘Open System Preferences’ to bring out ‘Security & Privacy’ box. Don’t click “Deny”!
Click the lock icon and input your password–>Tick ‘Tablet Driver Agent’–> Click ‘＋’ and it will bring out another box.
Go Applications–> find out ‘GAOMON Tablet’ and click ‘Open’
Tick ‘GAOMON Tablet’ circled in red and click the lock icon. Then we can draw freely on the tablet. Now you get the permission to use GAOMON Tablet Driver on your Mac OS.

How to set up with Android device?

Step 1: Buy a Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display to smart phone with the Type-C to Type-C cable. Note: In case there is no response on the screen or a flashing screen occurs, it is suggested to reconnect the cable, and buy a power adapter (gauge: 5V; not included in the package) for connection to the other type-C port on the device to ensure the power sufficiency. For phone charging, charger that supports PD protocol is suggested.

Note:

Please make sure your Android phone supports’Dex’,’Desktop’, or ‘TNT’ mode. Visit GAOMON website for compatible phone models: https://GAOMON.net/Pen_Display/PD1220&PD1320.html

How to set up PD1320 on Windows/Mac?

Two ways to connect PD1320 with Windows/mac laptop

Scenario 1

Step 1: Connect the pen display to PC with the HDMI cable;
Step 2: Connect the pen display to PC with the Type-C male plug inserted into the pen display, and the USB-A male plug inserted into the computer. (The red USB-A male plug is for power supply)

Note: If there is no response on the pen display or a flashing screen occurs, the other USB-A male plug left shall also be inserted into the PC or a power adapter, and please make sure there are two USB-A ports on the PC.
How to set up PD1320 on Windows/Mac?

If you use a desktop computer, please make sure to plug the HDMI cable into graphic card, but not in mother board. If there is no HDMI port on your computer, please buy extra HDMI adapter to use with GAOMON PD1320. For example: DVI to HDMI adapter, VGA to HDMI adapter, Display port to HDMI adapter, Type-C to HDMI adapter.

Scenario 2

Step 1: Buy a Full-featured Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display (both Type-C ports can do the work) to PC with the Type-C to Type-C cable.

Note: Please make sure the Type-C ports of the PC supports USB3.1 and DP1.2 protocol.

How to set up with game switch?

Step 1: Buy a Type-C to Type-C cable (not included in the package);

Step 2: Connect the pen display to game switch with the full-featured Type-C to Type-C cable.

Step 3: Connect the Type-C to Dual USB-A Cable to the provide power for PD1320. The red USB-A male plugis for power supply
How to set up PD1320 on Windows/Mac?

OSD Setting & How to adjust Color?

OSD Settings

When the headphone jack is not connected, the thumbwheel switch can be used to wheel up/ down to increase/decrease the display brightness;
When the headphone jack is connected, the thumbwheel switch can be used to wheel up/down the volume;
Press the thumbwheel switch lightly to call up the OSD menu, where the power button will therefore be used for auto-setting. Users can wheel the thumbwheel switch up for increase and down for decrease;

MENU: call up the OSD menu/OK;

AUTO: return to the previous page when the OSD menu is running;

+: navigate upwards or increase the value when the OSD menu is running;

– : navigate downwards or decrease the value when the OSD menu is running;

Quit OSD: Press the power button to quit the OSD menu.

How to Adjust Color?

Please kindly note that, Actually the color difference exists in every monitors. Even it is the same computer brand and same model, there exists certain color difference between 2 computers monitors. But if the color difference is too large which exceed the range, we can try to adjust it.

Please adjust the color by followings: Go to RGB-Color–Color Effect–Enter ”USER”–Then you can adjust the hue & saturation of RGBCYM here.

Displaying Issues & Solutions.

How to do when it’s indicating ”No Signal–Saving Power” Firstly, please kindly note that ‘‘No Signal’’ issue is related to the HDMI connection. Please make sure the HDMI cable is well connected between PD1320 & computer.

Secondly, If you use windows computer, please press ‘‘Windows + p’’ on keyboard, and make sure to choose Duplicate or Extended mode. Don’t choose ‘‘Projector Only’’ or ‘‘Computer Only’’ . Otherwise it will cause no signal problems.

Thirdly, Is there an HDMI interface on the computer? Or are you using a HDMI adaptor?
If you are using a HDMI adaptor, please make sure it’s not USB to HDMI adapter. USB is mainly for data transmission. It’s not good for video/signal transmission. We recommend you to use DVI/VGA/Display port/type-c to HDMI adapter depending on whichever is on your device.

Fourthly, please find/borrow another computer which comes with a HDMI port to test. Please make sure to plug the HDMI cable into graphic card, but not in mother board.

If the No Signal issue remains after trying above solutions, please take

a video and send to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!

How to do when it’s all black without displaying anything, and no indicator light.

Please kindly note that, if it doesn’t display anything and no indicator light, it should be related to the power cord connection. Please kindly check whether you have well connected the power cord.
Please change a different electricity socket.
If the issue still remains, please take a video and send to GAOMON SERVICE. We will apply warranty and make every thing right for you. Don’t worry!

How to do when the PD1320 only displays wallpaper of computer, with out

any applications?

If PD1320 only shows the wallpaper of your computer, but without any programs, it is actually the normal situation of the extend mode. You can set Duplicate Mode if you are not familiar with Extend Mode. SoPD1320 will display exact same with your computer monitor.

Duplicate on Windows:

Please press ‘’Windows + p’’ on keyboard, and make sure to choose Duplicate mode
How to set up PD1320 on Windows/Mac?

Duplicate on Mac:

Set Mirror Mode: Click on the Apple icon in the top left corner，—“System preference”—choose “Display’’ —Select the ‘’Mirror Display.’’
Duplicate on Mac:

Pen Issues & Solutions

How to do when GAOMON driver indicating ”No Device Detected” and pen not

working?

Please kindly note that it’s usually related to the USB connection. Please kindly make sure the USB cable is well
connected between PD1320 and computer.
Please change a different USB port on your computer to test.
Please test on another computer. No need install GAOMON Driver. Let’s see whether the pen can respond when without GAOMON Driver in installed on another computer.
If the issue remains, please kindly give test result to GAOMON SERVICE. We will apply warranty and make everything right for you. Don’t worry!

How to do when the cursor is moving on the computer monitor

butnotonPD1320?

If the PD1320 only shows the wallpaper of your computer, but without any programs, it is actually the normal situation of the extend mode.

And meanwhile if the cursor moves on computer monitor instead of on tablet monitor, you are choosing the computer monitor as work area inside GAOMON driver right now, but not setting the PD1320asworkarea. So the cursor moves on computer monitor only.

Solution 1: Please open GAOMON Driver–Work Area–Choose PD1320 as work area–Save — Now you can use the mouse to move the cursor from computer monitor to PD1320 to work.

Solution 2: If you are not familiar with Extend Mode. So PD1320 will display exact same withyour
computer monitor.

Duplicate on Windows:

Please press ‘‘Windows + p’’ on keyboard, and make sure to choose Duplicate mode

Duplicate on Mac:

Set Mirror Mode: Click on the Apple icon in the top left corner,— ‘‘System preference’’ — choose ‘‘Display’’ —Select the ‘‘Mirror Display.’’

How to do when the issue only happens in Clip Studio Paint?

Step 1: Please set inside Clip Studio Paint according to following path. Preference –Tablet –Win tab Preference–Performance–Allocate to application–100%

Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please.

How to do when the issue only happens in GMIP?

Step 1: Please set inside GIMP according to following path. GIMP– Edit–Input Devices–Mode: Screen ( remember to select Screen Mode for all of three )—Save.

Step 2: If the issue remains, please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please.

How to do when the pen only lags in Photoshop ?

Step 1: Please try to reinstall GAOMON Driver. Make sure no other brands tablet driver installed on your computer please. Step 1: Please set inside Photoshop according to following path.

Step 2: Edit–Preference– Uncheck ‘’Use Graphics Processor’’

Step 3: Create a new canvas and zoom in it to 100%.

Step 4: click “Reset Brushes” in brush settings. (As following picture)
How to do when the pen only lags in Photoshop ?

How to calibrate pen cursor?

Step 1: please set your computer under Duplicate Mode/Mirror Mode and test whether the issue remains. Windows OS: Press ”windows + p” — choose ”Duplicate”. Mac Os: System Preference”——Choose “Displays”—– Click “Arrangement”—-Click the “Mirror Displays”

Step 2: if the same issue still exist under Duplicate/Mirror mode, please try to calibrate during GAOMON Driver: -Please hold the pen more vertically when calibrate in driver. Don’t tilt the pen too much. – If still cannot get close as you want, try to click ”restore default” directly and no need to click that 9points

Step 3: If the issue still happen, please kindly give following test results to GAOMON SERVICE, and let us give you detail solution by email.

Do you use windows or mac OS? Which OS version? desktop or laptop?
Does the cursor offset issue occurs in the drawing programs only or it happens every where? If it happens in drawing programs only, please tell me which programs have you tested and which version of them?
How much mm is the distance/gap between the pen nib and cursor? take a video of the it , let us see whether it is within the normal range.
Are you left or right hand user?
Are the tablet express keys on your left side or right side?

Other FAQS

How to customize the Express Key functions on digital penAP50?

Open GAOMON driver and go to the “Express Key” interface to start customizing the hot keys.
Click to delete the default settings, and press the key on your keyboard to enter a valid key or a key combination.

How to sign/write on Microsoft office files: Word/Excel/Power Point &

One Note?

GAOMON PD1320 supports to write, sign, comment, annotate on Microsoft Office Files like using a real pen on real paper. All solutions in this article are based on the version of Microsoft Office2016, but the steps are similar in other versions.

In Word document

–How to draw with digital pen in the comment area of Word file?

Connect GAOMON PD1320 to computer..
Open a document that you want to deal with.
Click on the item ‘Review’. We can use the tablet pen to control the cursor.
Find the icon ‘ink : a pen shape tool on a folded paper with a star at the corner.
In Office 2016, there are three icons related with ‘ink comment’. One is ‘ink comment’ to add a new comment; one is ‘pen style and ; the other is ‘ink comment .
Click ‘ink comment’ and then a comment box will appear in the right area. You can use the tablet pen to draw freely in this comment box. A handwritten ‘GAOMON’ is in the comment area for your reference:

–How to highlight and sign your name on Word file?

After well connected PD1320 to computer, please open the Word document.
Click ‘Review’ and click ‘Start Inking’.
Tips: The wide pen is a highlighter. The narrow pen is for drawing. Here are highlight andunderlines for your reference:

In Excel.

After well connected PD1320 to computer, please open the Excel file.
Click ‘Review’ and click ‘Start Inking’, then we can draw on excel files with digital pen freely.
Note : All the drawing you have made will disappear (in fact, being hidden) if you clicked ‘show ink’ . Re-click to make all of them appear.

In OneNote.

After well connected PD1320 to computer, please open One Note.
Now you can use GAOMON pen to draw freely now. The item ‘Draw’ can help us to adjust the pen and color.

In PowerPoint.

After well connected PD1320 to computer, open PowerPoint.
Click the item ‘Review’ and then click ‘Start Inking’, now we can draw on PowerPoint.

How to Comment, Highlight and Sign/Draw on PDF (Acrobat Reader DC)?

All solutions in this article are in Acrobat Reader DC. In other PDF programs, the steps resemble.

How to sign/write on PDF?

Make sure the cable well connected.
Open the Acrobat Reader DC and a PDF file that you want to sign your name. Here is an example.
Click ‘Tools’ and then find the item ‘Fill & Sign’ from the ‘Tools’ menu, open it.
Click the item ‘Sign’, then choose ‘Add Signature’.
Click the item ‘Sign’, then choose ‘Add Signature’.
Click ‘Draw’, then you can use GAOMON stylus to write–click ‘Apply’ to save it.
The signature can be placed anywhere in the PDF after saving it. For example, put the signature at the place that mark ‘8’: choose ‘Sign’, click that place, then signature comes out

How to use GAOMON tablet to draw, comment on or highlight PDF files

After connecting PD1320 to computer, open the Acrobat Reader DC too.

Click ‘Tools’ — find ‘Comment’ , open it.
Click ‘Draw free form’ that marked as ‘3’ in below picture to draw .We can select a color and line thickness from the icon that marked as’4′
The ‘Draw free form’ option makes you can use the tablet pen to draw words freely on PDF files, just like to draw on a canvas. Here is an example, uses GAOMON tablet pen to draw’ Gaomon’ and’ Clarlse’ on this PDF.
The ‘Draw free form’ option also makes you can use the tablet pen to draw, line, circle or mark out the important content.
Move the cursor on the circled pen and click it. Then you can use the tablet pen to highlight the content you want.

How to use Duplicate Mode & Extend Mode

Duplicate Mode: The PD1320 will display exact same with your computer monitor. Extend Mode: The PD1320 will display wallpaper of your computer only. When you draw on PD1320, the computer monitor can display separately.

Duplicate Mode

Duplicate on Windows:

Please press ‘’Windows + p’’ on keyboard, and make sure to choose Duplicate mode
How to use GAOMON tablet to draw, comment on or highlight PDF
files

Duplicate on Mac:

Set Mirror Mode: Click on the Apple icon in the top left corner，—“System preference”—choose “Display’’—Select the ‘’Mirror Display.’
How to use GAOMON tablet to draw, comment on or highlight PDF
files

Extend Mode

Extend on Windows:

Please press ‘’Windows + p’’ on keyboard, and make sure to choose Extend mode
Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’.
Now you can use the mouse to move the application from computer monitor to GAOMON monitor to work.

Extend on Mac:

Set mirror Mode: Click on the Apple icon in the top left corner，—“System preference”—choose“ Display’’—Unselect the ‘’Mirror Display.’’
Open the GAOMON driver , choose GAOMON tablet as ‘’Current Display’’. it’s usually”Disaplay2”. Then click apply.