MITSUBISHI ELECTRIC MSZ-EF09NAW Designer Wall Mounted Indoor Unit Owner’s Manual

June 12, 2024
Mitsubishi Electric

MSZ-EF09NAW Designer Wall Mounted Indoor Unit

Product Information: – Product Name: Indoor Unit
(MSZ-EF Series) – Model Numbers: MSZ-EF09NAW, MSZ-EF15NAW,
MSZ-EF09NAB, MSZ-EF15NAB, MSZ-EF09NAS, MSZ-EF15NAS, MSZ-EF12NAW,
MSZ-EF18NAW, MSZ-EF12NAB, MSZ-EF18NAB, MSZ-EF12NAS, MSZ-EF18NAS –
Edition: Revised Edition-C – Service Manual Number: OBH736
Product Usage Instructions: 1. Use the specified
refrigerant only. Never use any refrigerant other than the one
specified in the manuals and on the spec labels provided with the
product. Using the wrong refrigerant may cause a burst, explosion,
or fire. Failure to follow this instruction may result in
mechanical failure, system malfunction, unit breakdown, or
accidents for which the manufacturer will not be held responsible.
2. Before starting any work on the air conditioner, prepare the
proper tools and protectors. Ensure that there is adequate
ventilation in the area. 3. After stopping the operation of the air
conditioner, turn off the power-supply breaker and unplug the power
cord. 4. Discharge the capacitor before performing any work
involving the electric parts. 5. Do not perform any work involving
the electric parts with wet hands or pour water into the electric
parts. 6. Avoid touching the refrigerant and hot or cold areas in
the refrigeration cycle. 7. Exercise great caution when repairing
or inspecting the circuit without turning off the power to avoid
touching live parts. 8. Pay attention to warnings regarding valve
stem and valve body contact to prevent injuries.
Accessories: – Remote controller – Installation
plate – Remote controller holder – Battery (AAA) for remote
controller – Wireless remote controller – Felt tape (For left or
left-rear piping) – Soft dry cloth (NAB type only) – Air cleaning
filter Specifications: – Indoor Unit Models:
MSZ-EF09NAW, MSZ-EF12NAW, MSZ-EF15NAW, MSZ-EF18NAW, MSZ-EF09NAB,
MSZ-EF12NAB, MSZ-EF15NAB, MSZ-EF18NAB, MSZ-EF09NAS, MSZ-EF12NAS,
MSZ-EF15NAS, MSZ-EF18NAS Note: The provided information is based on
the text from the user manual. For complete and accurate product
information and usage instructions, please refer to the official
user manual or contact the manufacturer.

Revision C:
· 9-7. TEST POINT DIAGRAM AND VOLTAGE has been modified.
OBH736 REVISED EDITION-B is void.

INDOOR UNIT
SERVICE MANUAL

No. OBH736
REVISED EDITION-C

Models

MSZ-EF09NAW – U1 , U2 MSZ-EF15NAW – U1 , U2 MSZ-EF09NAB – U1 , U2 MSZ-EF15NAB – U1 , U2 MSZ-EF09NAS – U1 , U2 MSZ-EF15NAS – U1 , U2

MSZ-EF12NAW – U1 , U2 MSZ-EF18NAW – U1 , U2 MSZ-EF12NAB – U1 , U2 MSZ-EF18NAB – U1 , U2 MSZ-EF12NAS – U1 , U2 MSZ-EF18NAS – U1 , U2

Outdoor unit service manual MXZ- ·C·NA Series (OBH702, OCH573) MXZ- ·C·NAHZ Series (OBH702, CH573)
CONTENTS
1. TECHNICAL CHANGES ······························2 2. PART NAMES AND FUNCTIONS ··················3 3. SPECIFICATION ········································4 4. OUTLINES AND DIMENSIONS ·····················6 5. WIRING DIAGRAM ·····································7 6. REFRIGERANT SYSTEM DIAGRAM ·············8 7. SERVICE FUNCTIONS ································9 8. MICROPROCESSOR CONTROL················· 11 9. TROUBLESHOOTING ······························· 19 10. DISASSEMBLY INSTRUCTIONS················· 31
PARTS CATALOG (OBB736)

Use the specified refrigerant only
Never use any refrigerant other than that specified.
Doing so may cause a burst, an explosion, or fire when the unit is being used, serviced, or disposed of. Correct refrigerant is specified in the manuals and on the spec labels provided with our products. We will not be held responsible for mechanical failure, system malfunction, unit breakdown or accidents caused by failure to follow the instructions.

Prepare the proper tools. Prepare the proper protectors. Provide adequate ventilation. After stopping the operation of the air conditioner, turn off the power-supply breaker and pull the power plug. Discharge the capacitor before the work involving the electric parts. Do not perform the work involving the electric parts with wet hands. Do not pour water into the electric parts. Do not touch the refrigerant. Do not touch the hot or cold areas in the refrigeration cycle. When the repair or the inspection of the circuit needs to be done without turning off the power, exercise great caution not to touch the live parts. WARNING · When the refrigeration circuit has a leak, do not execute pump down with the compressor. · When pumping down the refrigerant, stop the compressor before disconnecting the refrigerant pipes. The compressor may burst if air etc. get into it. · When opening or closing the valve below freezing temperatures, refrigerant may spurt out from the gap between the valve stem and the valve body, resulting in injuries. Revision A: · 4. OUTLINES AND DIMENTIONS has been modified. · Some descriptions have been modified. Revision B: · MSZ-EF09/12/15/18NAW/B/S- U2 have been added. Revision C: · 9-7. TEST POINT DIAGRAM AND VOLTAGE has been modified. 1 TECHNICAL CHANGES

MSZ-EF09NAW – U1 MSZ-EF09NAB – U1 MSZ-EF09NAS – U1
1. New model

MSZ-EF12NAW – U1 MSZ-EF12NAB – U1 MSZ-EF12NAS – U1

MSZ-EF15NAW – U1 MSZ-EF15NAB – U1 MSZ-EF15NAS – U1

MSZ-EF09NAW – U1 MSZ-EF09NAB – U1 MSZ-EF09NAS – U1 MSZ-EF12NAW – U1 MSZ- EF12NAB – U1 MSZ-EF12NAS – U1 MSZ-EF15NAW – U1 MSZ-EF15NAB – U1 MSZ-EF15NAS – U1 MSZ-EF18NAW – U1 MSZ-EF18NAB – U1 MSZ-EF18NAS – U1
1. Model name has been changed.
OBH736C

MSZ-EF09NAW – U2 MSZ-EF09NAB – U2 MSZ-EF09NAS – U2 MSZ-EF12NAW – U2 MSZ- EF12NAB – U2 MSZ-EF12NAS – U2 MSZ-EF15NAW – U2 MSZ-EF15NAB – U2 MSZ-EF15NAS – U2 MSZ-EF18NAW – U2 MSZ-EF18NAB – U2 MSZ-EF18NAS – U2
2

MSZ-EF18NAW – U1 MSZ-EF18NAB – U1 MSZ-EF18NAS – U1

2 PART NAMES AND FUNCTIONS

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

Front panel
Air filter (Nano platinum filter) Air cleaning filter (Electrostatic anti- allergy enzyme filter)
Air inlet

Horizontal vane Air outlet Heat exchanger
Operation indicator lamp

Emergency operation switch
Remote control receiving section

ACCESSORIES

Remote controller

Model

MSZ-EF09NAW MSZ-EF12NAW MSZ-EF15NAW MSZ-EF18NAW MSZ-EF09NAB MSZ-EF12NAB MSZ- EF15NAB MSZ-EF18NAB MSZ-EF09NAS MSZ-EF12NAS MSZ-EF15NAS MSZ-EF18NAS

Installation plate

1

Installation plate fixing screw 4 × 25 mm

5

Remote controller holder

1

Fixing screw for 3.5 × 16 mm (Black)

2

Battery (AAA) for remote controller

2

Wireless remote controller

1

Felt tape (For left or left-rear piping)

1

Soft dry cloth (NAB type only)

1

Air cleaning filter

2

OBH736C

3

3 SPECIFICATION

Indoor unit model

MSZ-EF09NAW MSZ-EF12NAW MSZ-EF15NAW MSZ-EF18NAW MSZ-EF09NAB MSZ-EF12NAB MSZ- EF15NAB MSZ-EF18NAB MSZ-EF09NAS MSZ-EF12NAS MSZ-EF15NAS MSZ-EF18NAS

Power supply

V, phase, Hz

208/230 , 1 , 60

Disconnect switch

A

15

Min. circuit ampacity

A

1.0

Fan motor

F.L.A

0.67

Airflow

COOL Dry (Wet)

CFM

371 – 293 – 222 – 162 – 141 371 – 293 – 222 – 162 – 141 364 – 314 – 272 – 233 – 205 388 – 328 – 279 – 240 – 205 (319 – 252 – 191 – 140 – 121) (319 – 252 – 191 – 140 – 121) (313 – 270 – 234 – 200 – 176) (334 – 282 – 240 – 206 – 176)

Super high – High – Med. – Low – Quiet HEAT Dry CFM 420 – 314 – 219 – 162 – 141 448 – 314 – 219 – 162 – 141 448 – 350 – 275 – 222 – 194 466 – 392 – 318 – 258 – 226

Moisture removal

Sound level

Cooling

Super high – High – Med. – Low – Quiet Heating

Cond. drain connection O.D.

W

Dimensions

D

H

Weight

pt./h

0.6

2.1

3.6

4.4

dB(A) 42 – 36 – 29 – 23 – 21 42 – 36 – 29 – 24 – 21 42 – 39 – 35 – 31 – 28 43 – 40 – 36 – 33 – 30

dB(A) 45 – 37 – 29 – 24 – 21 46 – 38 – 30 – 24 – 21 48 – 41 – 35 – 30 – 28 49 – 43 – 37 – 33 – 30

in.

5/8

34-13/16

in.

7-11/16

11-3/4

Ib.

26

External finish

W: Munsell 1.0Y 9.2/0.2 B: Munsell 3.7PB 2.0/0.1
S: Munsell 3.1PB 8.2/0.2

Remote controller Control voltage (by built-in transformer) NOTE: Test conditions are based on AHRI 210/240.

Wireless type 12 – 24 V DC

3-1. OPERATING RANGE (1) POWER SUPPLY

Rated voltage

Indoor unit

208/230 V 1 phase 60 Hz

(2) OPERATION

Mode

Condition

Standard temperature

Cooling

Maximum temperature Minimum temperature

Maximum humidity

Standard temperature

Heating Maximum temperature

Minimum temperature

Guaranteed voltage (V) Min. 187 208 230 Max. 253

Intake air temperature (°F)

Indoor

Outdoor

DB

WB

DB

WB

80

67

95

90

73

115

67

57

14

78%

70

60

47

43

80

67

75

65

70

60

-13

-14

OBH736C

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3-2. OUTLET AIR SPEED AND COVERAGE

Model

Mode

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS
MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS
MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS
MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

HEAT COOL HEAT COOL HEAT COOL HEAT COOL

Function
Dry Dry Wet Dry Dry Wet Dry Dry Wet Dry Dry Wet

Airflow (CFM)
420 371 319 448 371 319 448 364 313 466 388 336

Air speed (ft./s) 19.5 17.2 15.5 20.8 17.2 15.5 20.8 16.8 15.2 21.6 20.3 18.3

Coverage (ft.) 29.2 25.8 23.3 31.1 25.8 23.3 31.1 25.4 22.9 32.3 30.4 27.4

The air coverage is the figure up to the position where the air speed is 1 ft./s, when air is blown out horizontally from the unit properly at the High speed position. The coverage should be used only as a general guideline since it varies according to the size of the room and furniture arranged inside the room.

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4 OUTLINES AND DIMENSIONS

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

34-13/16 34-7/16

2-1/4 or more
In case of left, left back,or left under piping (using spacer), 4-3/8 or more.

3/16 7-11/16

1 or more

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS
7/16 × 1 Oblong hole Installation plate
3-1/4
3/16

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

Unit: inch

8-7/8

8-7/8

7/16 × 13/16 Oblong hole 3-1/4

7/8

10

9-1/8

8-3/8

9-3/16

10-1/16

1-3/4

Indoor unit 2-7/16
1-3/8 or more

1-3/4

7-1/16 14-15/16
Air in

7-1/16

14-1/2

2-15/16 Wall hole 2-15/16

Installation plate

Piping

1/4

11-3/4 3-15/16 1/4

2-13/16 9-13/16

1-7/8 2-3/8

(2-1/8) 11/16

1/4 or more

26-11/16

6

Air out

(80 )

2-3/16 3-11/16 4-5/16

2-5/16

Drain hose

2-3/16

7-5/8 1-15/16

2-13/16

3-3/8

MSZ-EF09/12NA

MSZ-EF15/18NA

OBH736C

6

5 WIRING DIAGRAM

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

OBH736C

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6 REFRIGERANT SYSTEM DIAGRAM

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS
Unit: inch (mm)

Indoor heat exchanger

Refrigerant pipe ø3/8 (ø9.52) (MSZ-EF09/12) ø1/2 (ø12.7) (MSZ-EF15/18)
(with heat insulator)

Indoor coil thermistor RT12 (main)

Flared connection

Indoor coil thermistor RT13 (sub)

Room temperature thermistor RT11

Flared connection

Refrigerant pipe ø1/4 (ø6.35) (with heat insulator)
Refrigerant flow in cooling Refrigerant flow in heating

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7 SERVICE FUNCTIONS

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

7-1. TIMER SHORT MODE For service, the following set time can be shortened by bridging JPG and JPS on the electronic control P.C. board. (Refer to 9-7.) · The set time for the ON/OFF timer can be reduced to 1 second for each minutes. · After the breaker is turned on, the time for starting the compressor, which normally takes 3 minuets, can be reduced to 3 seconds. Restarting the compressor, which takes 3 minuets, cannot be reduced.

7-2. HOW TO SET REMOTE CONTROLLER EXCLUSIVELY FOR A PARTICULAR INDOOR UNIT A maximum of 4 indoor units with wireless remote controllers can be used in a room. To operate the indoor units individually with each remote controller, assign a number to each remote controller according to the number of the indoor unit.

This setting can be set only when all the following conditions are met: · The remote controller is powered OFF.
· Weekly timer is not set.
· Weekly timer is not being edited.

(1) Hold down

button on the remote controller for 2 seconds to enter the pairing mode.

(2) Press

button again and assign a number to each remote controller.

Each press of

button advances the number in the following order: 1 2 3 4.

(3) Press

button to complete the pairing setting.

After you turn the breaker ON, the remote controller that first sends a signal to an indoor unit will be regarded as the remote controller for the indoor unit. Once they are set, the indoor unit will only receive the signal from the assigned remote controller afterwards.

OBH736C

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7-3. AUTO RESTART FUNCTION When the indoor unit is controlled with the remote controller, the operation mode, the set temperature, and the fan speed are memorized by the indoor electronic control P.C. board. “AUTO RESTART FUNCTION” automatically starts operation in the same mode just before the shutoff of the main power. Operation If the main power has been cut, the operation settings remain. After the power is restored, the unit restarts automatically according to the memory. (However, it takes at least 3 minutes for the compressor to start running.) How to disable “AUTO RESTART FUNCTION” Turn off the main power for the unit. Cut the jumper wire to JR77 on the indoor electronic control P.C. board. (Refer to 9-7.)
Indoor electronic control P.C. board
IC171
JR77
NOTE: · The operation settings are memorized when 10 seconds have passed after the indoor unit was operated with the remote controller. · If main power is turned OFF or a power failure occurs while AUTO START/STOP timer is active, the timer setting is cancelled. · If the unit has been off with the remote controller before power failure, the auto restart function does not work as the power button of the remote controller is OFF. · To prevent breaker OFF due to the rush of starting current, systematize other home appliance not to turn ON at the same time. · When some air conditioners are connected to the same supply system, if they are operated before power failure, the starting current of all the compressors may flow simultaneously at restart. Therefore, the special counter-measures are required to prevent the main voltage-drop or the rush of the starting current by adding to the system that allows the units to start one by one.

CN112 CN104 BZ

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8 MICROPROCESSOR CONTROL

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

WIRELESS REMOTE CONTROLLER
Signal transmitting section

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

Operation display section Temperature buttons

Operation select button ECONO COOL button
SMART SET button OFF/ON (stop/operate) button
Indication of remote controller model is on back

FAN speed control button VANE control button
TIME, TIMER set buttons forward button backward button
WEEKLY TIMER set buttons
RESET button CLOCK SET button

NOTE: Last setting will be stored after the unit is turned OFF with the remote controller. Indoor unit receives the signal of the remote controller with beeps.

INDOOR UNIT DISPLAY SECTION

Operation Indicator lamp The operation indicator at the right side of the indoor unit indicates the operation state. · The following indication applies regardless of shape of the indication.

Indication

Operation state

Room temperature

The unit is operating to About 4°F (2°C) or more reach the set temperature away from set temperature

The room temperature is approaching the set temperature
Standby mode (Only during multi system operation)

About 2 to 4°F (1 to 2°C) from set temperature

Lit Blinking Not lit

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8-1. COOL ( ) OPERATION (1) Press OFF/ON (stop/operate) button. OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone. (2) Select COOL mode with Operation select button. (3) Press Temperature buttons TEMP or button to select the desired temperature. The setting range is 61 – 88°F (16 – 31°C). 1. Coil frost prevention The compressor operational frequency is controlled by the temperature of the indoor heat exchanger to prevent the coil from frosting. When the temperature of indoor heat exchanger becomes too low, the coil frost prevention mode works. The indoor fan operates at the set speed and the compressor stops. This mode continues until the temperature of indoor heat exchanger rises. 2. Low outside temperature operation When the outside temperature is lower, low outside temperature operation starts, and the outdoor fan slows or stops. 3. Indoor fan speed control When the thermostat turns OFF, the indoor fan operates very Low to reduce power consumption. When the room temperature rises and the thermostat is ON, the indoor fan operates according to the settings on the remote controller.
8-2. DRY ( ) OPERATION (1) Press OFF/ON (stop/operate) button. OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone. (2) Select DRY mode with Operation select button. (3) The set temperature is determined from the initial room temperature. 1. Coil frost prevention Coil frost prevention works the same way as that in COOL mode. (8-1.1.) 2. Low outside temperature operation Low outside temperature operation works the same way as that in COOL mode. (8-1.2.) 3. Indoor fan speed control Indoor fan speed control works the same way as that in COOL mode. (8-1.3.)
8-3. FAN ( ) OPERATION (1) OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone. (2) Select FAN mode with Operation select button. (3) Select the desired fan speed. When AUTO, it becomes Low. Only indoor fan operates. Outdoor unit does not operate.
8-4. HEAT ( ) OPERATION (1) Press OFF/ON (stop/operate) button. OPERATION INDICATOR lamp of the indoor unit turns on with a beep tone. (2) Select HEAT mode with Operation select button. (3) Press Temperature buttons TEMP or button to select the desired temperature. The setting range is 61 – 88°F (16 – 31°C). 1. Cold air prevention control When the compressor is not operating or is starting, and the temperature of indoor heat exchanger and/or the room temperature is low or when defrosting is being done, the indoor fan will stop or rotate in Very Low speed. 2. High pressure protection The compressor operational frequency is controlled by the temperature of the indoor heat exchanger to prevent the condensing pressure from increasing excessively. When the temperature of indoor heat exchanger becomes too high, the high pressure protection works. The indoor fan operates following the cold air prevention control. This mode continues until the temperature of indoor heat exchanger falls. 3. Defrosting Defrosting starts when the temperature of outdoor heat exchanger becomes too low. The compressor stops once, the indoor/outdoor fans stop, the 4-way valve reverses, and the compressor re-starts. This mode continues until the temperature of outdoor heat exchanger rises or the fixed time passes.

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8-5. AUTO CHANGE OVER AUTO MODE OPERATION Once desired temperature is set, unit operation is switched automatically between COOL and HEAT operation. Mode selection (1) Initial mode When unit starts the operation with AUTO operation from OFF: · If the room temperature is higher than the set temperature, operation starts in COOL mode. · If the room temperature is equal to or lower than the set temperature, operation starts in HEAT mode. (2) Mode change COOL mode changes to HEAT mode when about 15 minutes have passed with the room temperature 2°F (1°C) below the set temperature. HEAT mode changes to COOL mode when about 15 minutes have passed with the room temperature 2°F (1°C) above the set temperature. NOTE 1 If two or more indoor units are operating in multi system, there might be a case that the indoor unit, which is operating in
(AUTO), cannot change over to the other operating mode (COOL HEAT) and becomes a state of standby. Refer to NOTE 2 “FOR MULTI SYSTEM AIR CONDITIONER”. NOTE 2 FOR MULTI SYSTEM AIR CONDITIONER OUTDOOR UNIT: MXZ series Multi system air conditioner can connect two or more indoor units with one outdoor unit.
· When you try to operate 2 or more indoor units with one outdoor unit simultaneously, one for the cooling and the others for heating, the operation mode of the indoor unit that operates first is selected. Other indoor units cannot operate, and operation indicator lamp blinks as shown in the figure below. In this case, please set all the indoor units to the same operation mode.
OPERATION INDICATOR

Lit Blinking Not lit

· When indoor unit starts the operation while the defrosting of outdoor unit is being done, it takes a few minutes (max. 10 minutes) to blow out the warm air.
· In the heating operation, though indoor unit that does not operate may get warm or the sound of refrigerant flowing
may be heard, they are not malfunction. The reason is that the refrigerant continuously flows into it.

8-6. AUTO VANE OPERATION
1. Horizontal vane (1) Vane motor drive These models are equipped with a stepping motors for the horizontal vanes. The rotating direction, speed, and angle of the motor are controlled by pulse signals (approximately 12 V) transmitted from indoor microprocessor. (2) The horizontal vane angle and mode change as follows by pressing VANE control button.

AUTO

1

2

3

4

5

SWING

(3) Positioning To confirm the standard position, the vane move until it touches the vane stopper. Then the vane is set to the selected
angle.
Confirming of standard position is performed in the following cases: (a) When the operation starts or finishes (including timer operation). (b) When the test run starts. (c) When standby mode (only during multi system operation) starts or finishes.

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(4) VANE AUTO ( ) mode In VANE AUTO mode, the microprocessor automatically determines the vane angle to make the optimum room tem-
perature distribution.

In COOL and DRY operation Vane angle is fixed to Horizontal position.

In HEAT operation Vane angle is fixed to Angle 4.

Horizontal position
4
(5) STOP (operation OFF) and ON TIMER standby In the following cases, the horizontal vane returns to the closed position. (a) When OFF/ON (stop/operate) button is pressed (POWER OFF). (b) When the operation is stopped by the emergency operation. (c) When ON TIMER is ON standby.
(6) Dew prevention During COOL or DRY operation with the vane angle at Angle 4 or 5 when the compressor cumulative operation time exceeds 1 hour, the vane angle automatically changes to Angle 3 for dew prevention.
(7) SWING ( ) mode By selecting SWING mode with VANE control button, the horizontal vanes swing vertically. When COOL, DRY or FAN mode is selected, only the upper vane swings.
(8) Cold air prevention in HEAT operation The horizontal vane position is set to upward. NOTE: When 2 or more indoor units are operated with multi outdoor unit, even if any indoor unit turns thermostat off, this control does not work in the indoor unit.
(9) ECONO COOL ( ) operation (ECONOmical operation) When ECONO COOL button is pressed in COOL mode, set temperature is automatically set 4°F (2°C) higher by the microprocessor. However, the temperature on the LCD screen on the remote controller is not changed. Also the horizontal vane swings in various cycle. SWING operation makes you feel cooler than set temperature. So, even though the set temperature is higher, the air conditioner can keep comfort. As a result, energy can be saved. To cancel this operation, select a different mode or press one of the following buttons in ECONO COOL operation: ECONO COOL or VANE control button.

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8-7. TIMER OPERATION 1. How to set the time (1) Check that the current time is set correctly. NOTE: Timer operation will not work without setting the current time. Initially “12:00 AM” blinks at the current time
display of TIME MONITOR, so set the current time correctly with CLOCK button. How to set the current time (a) Press the CLOCK button. (b) Press the TIME SET buttons ( and ) to set the current time.
· Each time forward button ( ) is pressed, the set time increases by 1 minute, and each time backward button ( ) is pressed, the set time decreases by 1 minute.
· Pressing those buttons longer, the set time increases/decreases by 10 minutes. (c) Press the CLOCK set button. (2) Press OFF/ON (stop/operate) button to start the air conditioner. (3) Set the time of timer. ON timer setting (a) Press ON TIMER button( ) during operation. (b) Set the time of the timer using TIME SET buttons ( and ).
OFF timer setting (a) Press OFF TIMER button ( ) during operation. (b) Set the time of the timer using TIME SET buttons ( and ).
* Each time forward button ( ) is pressed, the set time increases by 10 minutes: each time backward button ( )
is pressed, the set time decreases by 10 minutes.
2. To release the timer To release ON timer, press ON TIMER button ( ). To release OFF timer, press OFF TIMER button( ). TIMER is cancelled and the display of set time disappears.

PROGRAM TIMER

· OFF timer and ON timer can be used in combination. The set time that is reached first will operate first. · ” ” and ” ” display shows the order of OFF timer and ON timer operation.

(Example 1) The current time is 8:00 PM.

(Example 2) The current time is 11:00 AM.

The unit turns off at 11:00 PM, and on at 6:00 AM.

The unit turns on at 5:00 PM, and off at 9:00 PM.

NOTE: If the main power is turned OFF or a power failure occurs while ON/OFF timer is active, the timer setting is cancelled. As these models are equipped with an auto restart function, the air conditioner starts operating with timer cancelled when power is restored.

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8-8. WEEKLY TIMER OPERATION
· A maximum of 4 ON or OFF timers can be set for individual days of the week. · A maximum of 28 ON or OFF timers can be set for a week.
E.g. : Runs at 75°F (24°C) from waking up to leaving home, and runs at 81°F (27°C) from getting home to going to bed on weekdays. Runs at 81°F (27°C) from waking up late to going bed early on weekends.

75°F (24°C)

AM 6:00

AM 8:30

81°F (27°C)

PM 5:30

PM 10:00

81°F (27°C)

PM 8:00

PM 9:00

NOTE: · The simple ON/OFF timer setting is available while the weekly timer is on. In this case, the ON/OFF timer has priority over the
weekly timer; the weekly timer operation will start again after the simple ON/OFF timer is complete. · When the weekly timer is set, temperature can not be set to 50°F (10°C). · The weekly timer operation and SMART SET operation cannot be used together.

1. How to set the weekly timer

  • Make sure that the current time and day are set correctly.

(1) Press

button to enter the weekly timer setting mode.

blinks.

(2) Press

and

buttons to select setting day and number.

E.g. : [Mon Tue … Sun] and [1] are selected.

Pressing

selects the day of

the week to be set.

Pressing

selects

the setting number.

  • All days can be selected.

(3) Press

, , and buttons to set ON/OFF, time, and temperature.
E.g. : [ON], [AM 6:00] and [75°F (24°C)] are selected.

Pressing selects ON/OFF timer.

Pressing

Pressing

Pressing deletes timer setting.

adjusts the time.

adjusts the temperature.

  • Hold down the button to change the time quickly. * The temperature can be set between 61°F and 88°F (16°C and 31°C) at weekly timer.

Press

and

buttons to continue setting the timer for other days and/or numbers.

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(4) Press

button to complete and transmit the weekly timer setting.

which was blink-

ing goes out, and the

current time will be

displayed.

NOTE:

· Press

button to transmit the setting information of weekly timer to the indoor unit. Point the remote controller toward the

indoor unit for 3 seconds.

· When setting the timer for more than one day of the week or one number,

button does not have to be pressed per each

setting. Press

button once after all the settings are complete. All the weekly timer settings will be saved.

· Press

button to enter the weekly timer setting mode, and press and hold

button for 5 seconds to erase all weekly

timer settings. Point the remote controller toward the indoor unit.

(5) Press button to turn the weekly timer ON. ( lights.)

·When the weekly timer is ON, the day of the week whose timer setting is complete, will light.

Press button again to turn the weekly timer OFF. ( goes out.)

NOTE: The saved settings will not be cleared when the weekly timer is turned OFF.

2. Checking weekly timer setting

(1) Press

button to enter the weekly timer setting mode.

  • blinks.

(2) Press

or

buttons to view the setting of the particular day or number.

(3) Press

button to exit the weekly timer setting.

NOTE: When all days of the week are selected to view the settings and a different setting is included among them, displayed.

will be

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8-9. SMART SET ( ) OPERATION
1. How to set SMART SET operation (1) Press OFF/ON (stop/operate) button. (2) Select COOL, HEAT or ECONO COOL mode. (3) Press SMART SET button. (4) Set the temperature, fan speed, and airflow direction for SMART SET operation. NOTE:
· Select the appropriate temperature, fan speed, and airflow direction according to your room. · SMART SET operation cannot be selected during DRY or AUTO mode operation. · The setting range of HEAT mode SMART SET operation is 50°F (10°C) and 61 – 88°F (16 – 31°C). · 2 groups of setting can be saved. (One for COOL/ECONO COOL, one for HEAT) · SMART SET operation and the weekly timer operation cannot be used together.
2. How to cancel operation · Press SMART SET button again.
· SMART SET operation can also be cancelled by pressing Operation select button to change the operation mode.
The preferred setting can be saved for the next time with a single press of SMART SET button.
· SMART SET operation cannot be set on the weekly timer.

8-10. EMERGENCY/TEST OPERATION In the case of test run operation or emergency operation, use the emergency operation switch on the right side of the indoor unit. Emergency operation is available when the remote controller is missing or has failed, or when the batteries in the remote controller are running down. The unit will start and OPERATION INDICATOR lamp will light up. The first 30 minutes of operation is the test run operation. This operation is for servicing. The indoor fan runs at High speed and the temperature control does not work. After 30 minutes of test run operation, the system shifts to EMERGENCY COOL/HEAT MODE with a set temperature of 75°F (24°C). The fan speed shifts to Med.. The coil frost prevention works even in the test run or the emergency operation. In the test run or emergency operation, the horizontal vane operates in VANE AUTO ( ) mode. Emergency operation continues until the emergency operation switch is pressed once or twice or the unit receives any signal from the remote controller. In the latter case, normal operation will start.
NOTE: Do not press the emergency operation switch during normal operation.

Operation mode Set temperature
Fan speed Horizontal vane

COOL/HEAT 75°F (24°C)
Med. Auto

The operation mode is indicated by the Operation Indicator lamp as follows.

Operation Indicator lamp
EMERGENCY COOL

EMERGENCY HEAT

STOP

Lit Not lit

Emergency operation switch (E.O. SW)

8-11. 3-MINUTE TIME DELAY OPERATION When the system turns OFF, compressor will not restart for 3 minutes as 3-minute time delay function operates to protect compressor from overload.
8-12. Changing temperature indication (°F/°C) · The preset unit is °F. · °F °C: Press RESET button while the temperature
buttons are pressed. · °C °F: Press RESET button or remove the batteries .
Press RESET button gently using a fine-tipped object.

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9 TROUBLESHOOTING

MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

9-1. CAUTIONS ON TROUBLESHOOTING
1. Before troubleshooting, check the following 1) Check the power supply voltage. 2) Check the indoor/outdoor connecting wire for miswiring.
2. Take care of the following during servicing 1) Before servicing the air conditioner, be sure to turn OFF the main unit first with the remote controller, and then after confirming the horizontal vane is closed, turn OFF the breaker and/or disconnect the power plug.
2) Be sure to turn OFF the power supply before removing the front panel, the cabinet, the top panel, and the P.C. board. 3) When removing the P.C. board, hold the edge of the board with care NOT to apply stress on the components. 4) When connecting or disconnecting the connectors, hold the connector housing. DO NOT pull the lead wires.

Lead wiring

Connector housing

3. Troubleshooting procedure 1) Check if the OPERATION INDICATOR lamp on the indoor unit is blinking ON and OFF to indicate an abnormality. To make sure, check how many times the OPERATION INDICATOR lamp is blinking ON and OFF before starting ser-
vice work.
2) Before servicing, verify that all connectors and terminals are connected properly. 3) When the electronic control P.C. board seems to be defective, check for disconnection of the copper foil pattern and
burnt or discolored components.
4) When troubleshooting, Refer to 9-2, 9-3 and 9-4. 4. How to replace batteries
Weak batteries may cause the remote controller malfunction.
In this case, replace the batteries to operate the remote controller normally.

Remove the front lid and insert batteries. Then reattach the front lid.

Press RESET button with a fine-tipped object, and then use the remote controller.

Insert the negative pole of the batteries first. Check if the polarity of the batteries is correct.

RESET button

NOTE: 1. If RESET button is not pressed, the remote controller may not operate correctly. 2. This remote controller has a circuit to automatically reset the microprocessor when batteries are replaced. This function is equipped to prevent the microprocessor from malfunctioning due to the voltage drop caused by the battery replacement. 3. Do not use the leaking batteries.

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9-2. FAILURE MODE RECALL FUNCTION Outline of the function This air conditioner can memorize the abnormal condition which has occurred once. Even though LED indication listed on the troubleshooting check table (9-4.) disappears, the memorized failure details can be recalled.
1. Flow chart of failure mode recall function for the indoor/outdoor unit
Operational procedure
The cause of abnormality cannot be found because the abnormality does not recur.
Setting up the failure mode recall function Turn ON the power supply.

While pressing both Operation select button and TEMP button on the remote controller at the same time, press RESET button. First, release RESET button. Hold down the other two buttons for another 3 seconds. Make sure that the indicators on the LCD screen shown in the right figure are all displayed. Then release the buttons.

Press OFF/ON (stop/operate) button of the remote controller (the set temperature is displayed) with the remote controller headed towards the indoor unit. 1
1 Regardless of normal or abnormal condition, a short beep is emitted once the signal is received.

Does the left lamp of the OPERATION INDICATOR lamp on the indoor unit blink at the interval of 0.5 seconds? Blinks: Either indoor or outdoor unit is abnormal.
Beep is emitted at the same timing as the blinking of the left lamp of OPERATION
INDICATOR lamp. *2

Judgment of indoor/outdoor abnormality

Yes (Blinks)

Before blinking, does the left lamp of OPERATION INDICATOR lamp stay ON for 3 seconds? When it stays ON for 3 seconds (without beep):
The outdoor unit is abnormal.

No

No (OFF)
Yes

Indoor unit is normal. But the outdoor unit might be abnormal because there are some abnormalities that cannot be recalled with this way. Check if outdoor unit is abnormal according to the detailed outdoor unit failure mode recall function.
NOTE: It takes up to 1 minute to indicate the outdoor unit abnormality. Even if the OPERATION INDICATOR lamp is not lighting, keep checking at least 1 minute or longer.

The indoor unit is abnormal. Check the blinking pattern, and identify the abnormal point by referring to the table of indoor unit failure mode recall function. (Refer to 9-2.2) Make sure to check at least 2 consecutive blinking cycles. *2

The outdoor unit is abnormal. Check the blinking pattern, and identify the abnormal point by referring to the table of outdoor unit failure mode recall function. (Refer to outdoor unit service manual.) Make sure to check at least 2 consecutive blinking cycles. *3

Releasing the failure mode recall function
Release the failure mode recall function by the following procedures. Turn OFF the power supply and turn it ON again. Press RESET button of the remote controller.

Repair the failure parts.

Deleting the memorized abnormal condition
After repairing the unit, recall the failure mode again according to “Setting up the failure mode recall function” mentioned above. Press OFF/ON (stop/operate) button of the remote controller (the set temperature is displayed) with the remote controller headed towards the indoor unit. Press the emergency operation switch so that the memorized abnormal condition is deleted. Release the failure mode recall function according to “Releasing the failure mode recall function” mentioned above.
NOTE: 1. Make sure to release the failure mode recall function after it is set up, otherwise the unit cannot operate properly. 2. If the abnormal condition is not deleted from the memory, the last abnormal condition is kept memorized.

*2. Blinking pattern when the indoor unit is abnormal:

ON OFF

Blinking at 0.52.5-second OFF second interval

Blinking at 0.52.5-second OFF second interval

Beeps Repeated cycle

Beeps Repeated cycle

Beeps Repeated cycle

*3.Blinking pattern when the outdoor unit is abnormal:

Blinking at 0.5-

2.5-second OFF 3-second ON

second interval

ON OFF

No beep Repeated cycle

Beeps

2.5-second OFF 3-second ON

Blinking at 0.5second interval

No beep Repeated cycle

Beeps

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Repeated cycle

2. Table of indoor unit failure mode recall function

The left lamp of the OPERATION INDICATOR lamp

Abnormal point (Failure mode)

Condition

Remedy

Not lit

Normal

1-time blink every 0.5-second

Room temperature thermistor

The room temperature thermistor short or open circuit is detected every 8 seconds during operation.

Refer to the characteristics of the room temperature thermistor (9-7.).

2-time blink

Indoor coil

2.5-second OFF thermistor

The indoor coil thermistor short or open circuit Refer to the characteristics of the main indoor coil is detected every 8 seconds during operation. thermistor, the sub indoor coil thermistor (9-7.).

3-time blink 2.5-second OFF

Serial signal

The serial signal from outdoor unit is not received for a maximum of 6 minutes.

Refer to 9-6. “How to check miswiring and serial signal error”.

11-time blink 2.5-second OFF
12-time blink 2.5-second OFF

Indoor fan motor
Indoor control system

The rotational frequency feedback signal is not emitted for 12 seconds after the indoor fan Refer to 9-6. “Check of indoor fan motor”. motor is operated.
It cannot properly read data in the nonvolatile memory of the indoor electronic control P.C. Replace the indoor electronic control P.C. board. board.

NOTE: Blinking patterns of this mode differ from the ones of TROUBLESHOOTING CHECK TABLE (9-4.).

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9-3. INSTRUCTION OF TROUBLESHOOTING

*2 There is possibility that diesel explosion may occur due to the air mixed in the refrigerant circuit.

First, ensure that there are no leakage points on the valves, flare connections, etc. that allow the

air to flow into the refrigerant circuit, or no blockage points (e.g. clogged or closed valves) in the

refrigerant circuit that cause an increase in pressure.

If there is no abnormal point like above and the system operates cooling and heating modes nor-

Start

mally, the indoor thermistor might have a problem, resulting in false detection. Check both the indoor coil thermistor and the room temperature thermistor, and replace faulty

thermistor(s), if any.

NOTE: Do not start the operation again without repair to prevent hazards.

Indoor unit operates. Outdoor unit does not operate.

Indoor unit operates. Outdoor unit does not operate normally.

Indoor unit does not receive the signal from remote controller.

Left lamp of the OPERATION INDICATOR lamp is blinking ON and OFF.

Outdoor unit operates only in Test Run operation. *1

Outdoor unit does not operate even in Test Run operation. *1

Unit does not operate normally in COOL or HEAT mode operation.

Indoor unit operates, when the emergency operation switch is pressed.

Indoor unit does not operate, when the emergency operation switch is pressed.

Check room temperature thermistor. Refer to 9-7. “Test point diagram and voltage”.

Refer to “How to check inverter/compressor”.

Refer to “Check of R.V. coil”.

Refer to 9-6. “Check of remote controller and indoor electronic control P.C. board”.

1. Check indoor/out-
door connecting wire. (Check if the power is supplied to the indoor unit.) 2. Refer to 9-6. “Check
of indoor P.C. board
and indoor fan motor”.

*1 “Test Run operation” means the operation within 30 minutes after the emergency operation switch is pressed.
If blinking of OPERATION INDICATOR lamp cannot be checked, it can be checked with failure mode recall function.
Refer to outdoor unit service manual.

Left lamp

Left lamp

Left lamp

Blink on and 2-time blink 3-time blink

off at 0.5-sec- Cause:

Cause:

ond intervals Indoor unit Indoor unit

Cause:

· Trouble of · Trouble of

Indoor/Outdoor room

indoor fan

unit

temperature motor

· Miswiring or / indoor coil

trouble of

thermistor

serial signal

Left lamp 4-time blink Cause: Indoor unit · Trouble of indoor unit control system

Left lamp 5-time blink Cause: Outdoor unit · Outdoor power system abnormality

Left lamp

Left lamp

6-time blink 7-time blink

Cause:

Cause:

Outdoor unit Outdoor unit

· Trouble of · Trouble of

thermistor in outdoor

outdoor unit control sys-

tem

Left lamp 14-time blink or more Cause: Outdoor unit · Other abnormality Indoor/ Outdoor unit · Trouble of thermistors

Refer to 9-6. “How to check miswiring and serial signal error”.

Check room temperature thermistor and indoor coil thermistor. Refer to 9-7. “Test point diagram and voltage”.

Refer to 9-6. “Check of indoor fan motor”.

Replace the indoor electronic control P.C. board.

Refer to

Refer to

“How to

“Check of

check

outdoor

inverter/com- thermistors”.

pressor”.

Replace the inverter P.C. board or the outdoor electronic control P.C. board.

*2
· Check “Flow chart of the detailed outdoor unit failure mode recall function.”
· Check thermistors. Refer to “Test point diagram and voltage” in the service manual of indoor and outdoor unit.

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9-4. TROUBLESHOOTING CHECK TABLE Before taking measures, make sure that the symptom reappears for accurate troubleshooting. When the indoor unit has started operation and detected an abnormality of the following condition (the first detection after the power ON), the indoor fan motor turns OFF and OPERATION INDICATOR lamp blinks.

· The following indicator applies regardless of shape of the indication. OPERATION INDICATOR
Lit Blinking Not lit

No.

Abnormal point

Miswiring 1 or serial
signal

Operation indicator lamp Left lamp blinks. 0.5-second ON
0.5-second OFF

Symptom

Condition

Remedy

The serial signal from the outdoor unit is not received for 6 minutes.

· Refer to 9-6. “How to check miswiring and serial signal error”.

Indoor coil thermistor

Left lamp blinks. 2-time blink

2 Room temperature thermistor

2.5-second OFF

3

Indoor fan motor

Left lamp blinks. 3-time blink
2.5-second OFF

The indoor coil or the room temperature thermistor is short or open circuit.

· Refer to the characteristics of indoor coil thermistor, and the room temperature thermistor (9-7.).

The rotational frequency feedback signal is · Refer to 9-6. “Check of not emitted during the indoor fan operation. indoor fan motor”.

Indoor 4 control
system

Left lamp blinks. 4-time blink
2.5-second OFF

It cannot properly read data in the nonvolatile memory of the indoor electronic control P.C. board.

· Replace the indoor electronic control P.C. board.

Outdoor 5 power
system

Left lamp blinks. 5-time blink
2.5-second OFF

Left lamp blinks.

6-time blink

6

Outdoor thermistors

2.5-second OFF

Indoor unit and outdoor unit do not operate.

It consecutively occurs 3 times that the compressor stops for overcurrent protection or start-up failure protection within 1 minute after start-up.

· Refer to “How to check of inverter/compressor”. Refer to outdoor unit service manual
· Check the stop valve.

The outdoor thermistors short or open circuit during the compressor operation.

· Refer to “Check of outdoor thermistor”. Refer to outdoor unit service manual.

Outdoor 7 control
system

Left lamp blinks. 7-time blink

Left lamp blinks. 14-time blink or more

2.5-second OFF

Other 8 abnormality
*2 on 9-3

2.5-second OFF

It cannot properly read data in the nonvolatile memory of the inverter P.C. board or the outdoor electronic control P.C. board.

· Replace the inverter P.C. board or the outdoor electronic control P.C. board. Refer to outdoor unit service manual.

An abnormality other than the above is detected. An abnormality of the indoor thermistors, the defrost thermistor or ambient temperature thermistor is detected.

· Check the stop valve. · Check the 4-way valve. · Confirm the abnormality in
detail using the failure mode recall function for outdoor unit. · Refer to “TEST POINT DIAGRAM AND VOLTAGE” on the service manual of indoor and outdoor unit for the characteristics of the thermistors. (Do not start the operation again without repair to prevent hazards.)

Outdoor 9 control
system

Left lamp lights up.

Outdoor unit does not operate.

It cannot properly read data in the nonvolatile memory of the inverter P.C. board or the outdoor electronic control P.C. board.

· Check the blinking pattern of the LED on the inverter P.C. board or the outdoor electronic control P.C. board.

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OPERATION INDICATOR

No.

Abnormal point

Operation indicator lamp

MXZ type Left lamp lights and lower lamp blinks.

1

Operation mode

setting

2.5-second OFF

Symptom

Condition

Remedy

Outdoor unit operates but indoor unit does not operate.

The operation mode of the each indoor unit is differently set to COOL (includes DRY) and HEAT at the same time, the operation mode of the indoor unit that has operated at first has the priority.

· Unify the operation mode. Refer to outdoor unit service manual.

9-5. TROUBLESHOOTING CRITERION OF MAIN PARTS
MSZ-EF09NAW MSZ-EF12NAW MSZ-EF15NAW MSZ-EF09NAB MSZ-EF12NAB MSZ-EF15NAB MSZ- EF09NAS MSZ-EF12NAS MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

Part name Room temperature thermistor (RT11) Indoor coil thermistor (RT12, RT13) Indoor fan motor (MF)
Vane motor (MV)

Check method and criterion Measure the resistance with a multimeter.

Refer to 9-7. “Test point diagram and voltage”, “Indoor electronic control P.C. board”, for the chart of thermistor.

Check 9-6. “Check of indoor fan motor”.

Measure the resistance between the terminals with a multimeter. (Temperature: 50 – 86°F (10 – 30°C))

Color of the lead wire RED – BLK

Normal 232 – 268

Figure

BLK
BLK RED

ROTOR BLK BLK

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9-6. TROUBLESHOOTING FLOW

A Check of indoor fan motor
The indoor fan motor error has occurred, and the indoor fan does not operate.

Turn OFF the power supply.

Is there any foreign matter that interferes

the rotation of the line flow fan?

No

Yes

Remove the foreign matter and adjust the line flow fan.

Pay enough attention to the high voltage on the fan motor connector CN211.
Turn ON the power supply, wait 5 seconds or more, and then press the emergency operation switch. Measure the supply voltage as follows within 12 seconds after the emergency operation switch is pressed. If more than 12 seconds passes, turn OFF the power supply and turn it ON again, then measure the voltage. * 1. Measure the voltage between CN211 (+) and (­). 2. Measure the voltage between CN211 (+) and (­). <Indoor electronic control P.C. board> 3. Measure the voltage between CN102 (+) and JPG (GND)(­).

  • If more than 12 seconds passes after the emergency operation switch is pressed, the voltage measured at 2. above goes 0 V DC although the indoor P.C. board is normal.

Is there 294/325 V DC

between CN211 (+) and (­) ?

Yes

No

Does the voltage between CN211

(+) and (­) on the power P.C.

board rise to the range of 3 to 6 V DC within 12 seconds after the emer-

Yes

gency operation switch is pressed?

No

Replace the indoor fan motor.

Replace the indoor power P.C. board.

Does the voltage between CN102

(+) and JPG (GND)(­) on the

indoor electronic control P.C. board

Yes

fall to 2 V or less within 12 seconds

No

after the emergency operation switch

is pressed?

Replace the indoor electronic control P.C. board.

The indoor fan motor error has occurred, and the indoor fan repeats “12-second ON and 30-second OFF” 3 times, and then stops.

Measure the voltage between CN211 (+) and (­) while the fan motor is
rotating.

Measure the voltage CN102 (+)

Is it unchanged holding

and JPG (GND)(­) on the indoor

0 or 15 V DC?

No

electronic control P.C board when

Yes

(Changed) the fan motor is rotating.

(Unchanged)

Replace the indoor fan motor.

Replace the indoor power P.C. board.

Is it unchanged holding

Yes

0 or 5 V DC?

(Unchanged)

No (Changed)

Replace the indoor electronic control P.C. board.

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B Check of remote controller and indoor electronic control P.C. board
*Check if the remote controller is exclusive for this air conditioner.

Press OFF/ON (stop/operate) button on the remote controller.

Is LCD display on the remote controller visible?
Yes

No

Replace the batteries. (Refer to 9-1.4.)

(Not clear)

Remove the batteries, then set them back and press RESET button. (Refer to 9-1.4.) Check if the unit operates with the remote controller.

Does the unit operate with the

remote controller?

No

Yes

Assign a number of remote controller. (Refer to 7-2.) Check if the unit operates with the
remote controller.

1 Look at the image of the signal transmitting section of the remote controller through the monitor of a digital camera or a camera phone. It is normal if the LED of the signal transmitting section lights up when the OFF/ ON (stop/operate) button on the remote controller is pressed. However, it may be difficult to see the illuminated LED of the signal transmitting section with a smartphone camera.
2 If the inverter fluorescent light is turned on when the room is cool, the unit may have difficulty receiving the signal from the remote controller or may not be able to operate with it; if the inverter fluorescent light is turned on when the room is warm, the unit may be able to operate with the remote controller.

OK

Does the unit operate with the remote controller ?

Turn ON a radio to AM and press

No

OFF/ON (stop/operate) button on the remote controller. *1

Yes

OK

Is noise heard from radio?

No Replace the remote controller.

Yes

Are there any fluorescent lights of inverter or rapid-start type within the range of 3.28 ft.? *2
No

·Reinstall the unit away from lights. Yes ·Attach a filter on receiving part.

Replace the indoor electronic
control P.C. board (including the receiver).

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C Check of indoor P.C. board and indoor fan motor

Turn OFF the power supply. Remove indoor fan motor connector CN211 from indoor power P.C. board and vane motor connector CN151 from the indoor electronic control P.C. board and turn ON the power supply.

Measure the resistance between CN211 and of the indoor fan motor connector.

Short circuit: Replace the indoor fan motor.

Does the unit operate with the remote

controller?

Does OPERATION INDICATOR lamp light up by pressing the emergency operation

Yes

switch?

No

Measure the resistance of the vane motor coil. Refer to 9-5.

Short circuit: Replace the vane motor and the indoor electronic control P.C. board.

Turn OFF the power supply. Check both “parts side” and “pattern side” of the indoor power P.C. board visually.

Replace the varistor (NR11) and fuse (F11). *3

Yes

Are the varistor (NR11)

burnt and the fuse (F11) blown?

No

Be sure to check both the fuse and the varistor in any case.

Is the fuse (F11) blown

only?

No

Yes

Measure the resistance between CN211 (+) and (-) of indoor fan motor connector. 1, 2

Is the resistance 1M or more? No Yes

1. The fan motor connector’s lead wire is red, whereas is black.
2. Connect “+” of the multimeter to fan motor connector’s lead wire, and “-” to lead wire, otherwise the resistance cannot be measured properly.
3. Please replace the fuse after removing the indoor power P.C. board from the electrical box.
Replace the fuse (F11) and the indoor fan motor.
3

Replace the fuse (F11). *3

Measure the resistance of resistor (R111) on the indoor power P.C. board.

Indoor power P.C. board

Fuse (F11)

Varistor (NR11)

CN211

R111

Indoor electronic control P.C. board
CN10A

Is the resistance of

resistor (R111) approximately

3.9 ?

No

Yes

Replace the indoor power P.C. board and the indoor fan motor.

Is there approximately 5 V DC between

5 V (+) and JPG (GND) (-) of the

indoor electronic control P.C. board?

Is there approximately 12 V DC between 12 V (+) and JPG (GND) (-)

Yes Replace the indoor fan motor.

of the indoor electronic control P.C.

board?

No

Is connector CN102 on the indoor electronic control P.C. board or lead wires discon- Yes nected?
No

Connect the connector or repair disconnection.

Replace the indoor electronic control P.C. board.

GND(JPG)

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D How to check miswiring and serial signal error
Turn OFF the power supply.

NOTE: Refer to the outdoor unit service manual.

Is there rated voltage in the power supply? Yes

No

Turn ON the power supply.

Check the power supply.

Is there rated voltage between the outdoor terminal block S1 and S2? No Yes
Press the emergency operation switch once.

Check the wiring.

Does the left lamp of OPERATION INDICATOR

lamp light up?

No

Yes

Is serial signal error indicated 6 minutes later? No Yes

Is there any miswiring, poor contact, or wire disconnection of the indoor/outdoor connecting wire?
No

Yes Correct them.

A
Turn OFF the power supply. Check once more if the indoor/outdoor B connecting wire is not miswiring. Bridge the outdoor terminal block S2 and S3. *1

1. Miswiring may damage indoor electronic control P.C. board during the operation. Be sure to confirm the wiring is correct before the operation starts.
3. Be sure to check this within 3 minutes after turning ON. After 3 minutes, LED blinks 6 times. Even when the inverter P.C. board is normal, LED blinks 6 times after 3 minutes. (Except for outdoor unit of multi system type)

Turn ON the power supply.

Is the bus-bar voltage of the inverter P.C. board or the outdoor electronic control P.C. board normal? (Refer to “TEST POINT DIAGRAM AND VOLTAGE” in the outdoor service manual.)

No

Check of power supply. (Refer to the outdoor service manual.)

Yes

Does the LED on the inverter P.C. board or the outdoor electronic control P.C. board repeat “3.6-second-OFF and 0.8-second-ON quick blinking”? *3
Yes
Turn OFF the power supply. Remove the bridge between the outdoor terminal block S2 and S3. Turn ON the power supply.

No (Lit or not lit)

Replace the inverter P.C. board or the outdoor electronic control P.C. board. 2
2. Be careful of the residual voltage of smoothing capacitor.

Is there rated voltage between the indoor terminal block S1 and S2?

Yes

Check the wiring If there are any errors of the indoor/outdoor connecting wire: such as the damage of the wire, intermediate connection, No and/or poor contact to the terminal block, replace the indoor/ outdoor connecting wire.

Is there amplitude of 10 to 20 V DC between the indoor terminal block

S2 and S3?

No

Yes A

· Turn OFF inverter-controlled lighting equipment.
· Turn OFF the power supply and then turn ON again.
· Press the emergency operation switch.

Is serial signal error indicated 6 minutes later?
Yes
B

· Reinstall

either the unit

or the light

away from

each other.

No

· Attach a filter on remote

control

receiving

section of the

indoor unit.

Is there 2 V DC or less between CN102 (+)

and JPG (GND)(-) on the indoor electronic

control P.C. board?

Yes

No

Is there 2 V DC or less between

CN102 (+) and JPG (GND)(-) on the indoor electronic control P.C.

board?

No

Yes

Is there 2 V DC or less between

CN102 (+) and JPG (GND)(-) on

the indoor electronic control P.C.

Yes

board?

No

Replace the indoor power P.C. board.

Replace the indoor electronic control P.C. board.

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E Electromagnetic noise enters into TV sets or radios

Is the unit grounded?

No

Yes

Ground the unit.

Is the distance between the antennas and the indoor unit within 9.91 ft. (3m), or is the distance between the antennas Yes and the outdoor unit within 9.91 ft. (3m)?
No

Extend the distance between the antennas and the indoor unit, and/or the antennas and the outdoor unit.

Is the distance between the TV sets or

radios and the indoor unit within 3.28 ft.

(1m), or is the distance between the TV sets or radios and the outdoor unit within

Yes

9.91 ft. (3m)?

No

Extend the distance between the TV sets and/ or radios and the indoor unit, or the TV sets or radios and the outdoor unit.

Are the antennas damaged?

Is the coaxial cable damaged?

Is there any poor contact in the

Yes

antenna wiring?

No

Replace or repair the antenna. Replace or repair the coaxial cable.

Is the indoor/outdoor connecting wire

of the air conditioner and the wiring of the antennas close?

Yes

No

Extend the distance between the indoor/outdoor connecting wire of the air conditioner and the wiring of the antennas.

Even if all of the above conditions are fulfilled, the electromagnetic noise may enter, depending on the electric field strength or the installation condition (combination of specific conditions such as antennas or wiring). Check the following before asking for service.
1. Devices affected by the electromagnetic noise TV sets, radios (FM/AM broadcast, shortwave)
2. Channel, frequency, broadcast station affected by the electromagnetic noise 3. Channel, frequency, broadcast station unaffected by the electromagnetic noise 4. Layout of:
indoor/outdoor unit of the air conditioner, indoor/outdoor wiring, ground wire, antennas, wiring from antennas, receiver
5. Electric field intensity of the broadcast station affected by the electromagnetic noise 6. Presence or absence of amplifier such as booster 7. Operation condition of air conditioner when the electromagnetic noise enters in

  1. Turn OFF the power supply once, and then turn ON the power supply. In this situation, check for the electromagnetic noise.
  2. Within 3 minutes after turning ON the power supply, press OFF/ON (stop/operate) button on the remote controller for power ON, and check for the electromagnetic noise.
  3. After a short time (3 minutes later after turning ON), the outdoor unit starts running. During operation, check for the electromagnetic noise.
  4. Press OFF/ON (stop/operate) button on the remote controller for power OFF, when the outdoor unit stops but the indoor/outdoor communication still runs on. In this situation, check for the electromagnetic noise.

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9-7. TEST POINT DIAGRAM AND VOLTAGE

MSZ-EF09NAW

MSZ-EF12NAW

MSZ-EF09NAB

MSZ-EF12NAB

MSZ-EF09NAS

MSZ-EF12NAS

Indoor power P.C. board

Connector to terminal block (CN201)

Connector to indoor electronic control P.C. board (CN202)

MSZ-EF15NAW
MSZ-EF15NAB
MSZ-EF15NAS
Fuse (F11)

MSZ-EF18NAW

MSZ-EF18NAB

MSZ-EF18NAS

Varistor (NR11)

Indoor fan motor (CN211)
325 V DC

(­) GND (highvoltage DC) 15 V DC

(+)3-6 V DC (+)0 or 15 V DC

Resistor (R111) approximately 3.9

Indoor electronic control P.C. board Receiver P.C board
Vane motor (CN151) Display P.C board

Resistance (k)

Room temperature thermistor (RT11) Indoor coil thermistor (RT12, RT13) Connector to power P.C. board (CN102) 12 V DC 5 V DC
32 50 68 86 104 122 140 Temperature (°F)

Room temperature thermistor RT11 (CN111)

Switch P.C board

Indoor coil thermistor RT12, RT13 (CN112)

GND
Timer short mode point JPG JPS (Refer to 8-1.)

Emergency operation switch (E.O.SW) (SW1)

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To disable “Auto restart function”, cut the Jumper wire to JR77. (Refer to 8-4.)

10 DISASSEMBLY INSTRUCTIONS

The terminal which has the locking mechanism can be detached as shown below. There are 2 types of terminal with locking mechanism. The terminal without locking mechanism can be detached by pulling it out. Check the shape of the terminal before detaching.

(1) Slide the sleeve and check if there is a locking lever or not.

Sleeve

Locking lever

Slide the sleeve. Pull the terminal while pushing the locking lever.

(2) The terminal with this connector shown below has the locking mechanism.
Hold the sleeve, and pull out the terminal slowly.
Connector

10-1. MSZ-EF09NAW MSZ-EF09NAB MSZ-EF09NAS

MSZ-EF12NAW MSZ-EF12NAB MSZ-EF12NAS

MSZ-EF15NAW MSZ-EF15NAB MSZ-EF15NAS

MSZ-EF18NAW MSZ-EF18NAB MSZ-EF18NAS

NOTE: Turn OFF power supply before disassembly.
OPERATING PROCEDURE
1. Removing the panel (1) Remove the horizontal vanes. (2) Remove the screw caps of the panel. Remove the screws of the panel. (3) Unhook the lower part ( ) of the panel. (4) First, hold the lower part of the right end of the panel, and hold the lower part of the left end of the panel. (5) Pull the panel slightly toward you, and then remove the panel by pushing it upward.

Photo 1 A

: Indicates the visible parts in the photos/figures. : Indicates the invisible parts in the photos/figures.
PHOTOS/FIGURES

Front panel

Photo: MSZ-EF·NAB Horizontal vanes

Screws of the panel

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OPERATING PROCEDURE

PHOTOS/FIGURES

2. Remove the indoor electrical box (1) Remove the panel (Refer to section 1.) and the corner box right. (2) Remove the screw of the V.A. clamp. Remove the V.A. clamp and the indoor/outdoor connecting wire. (3) Remove the ground wire connected to the indoor heat exchanger from the electrical box. (4) Remove the screw of the electrical cover and remove the electrical cover. (5) Disconnect following connectors: CN151 (Vane motor) CN211 (Indoor fan motor) (6) Remove the screw fixing the electrical box, then the upper catch of the electrical box, and pull out the electrical box.
3. Removing the indoor power P.C. board, the switch board, the display board, the receiver board and the indoor electronic control P.C. board (1) Remove the panel (Refer to section 1.) and the corner box right. (2) Remove the screw of the V.A. clamp. Remove the V.A. clamp and the indoor/outdoor connecting wire. (3) Remove the screw of the conduit cover and the conduit cover. (Photo 3) (4) Remove the screw of the conduit plate and the conduit plate. (Photo 4) (5) Remove the screw fixing the electrical box. (6) Remove the indoor electrical box (Refer to section 2.). (7) Remove the ground wire connected to the electrical box from the indoor power P.C. board. (8) Disconnect the following connectors: CN201 (Terminal block) CN202 (To the indoor electronic control P.C. board) (9) Remove the indoor power P.C. board. (10) Disconnect the following connectors: <Indoor electronic control P.C. board> CN111 (Room temperature thermistor) CN112 (Indoor coil thermistor) (11) Unhook the catches of the display P.C. board holder from the nozzle and the electrical box (right side). (12) Open the rear cover of the display P.C. board holder and remove the switch board, the display board and the receiver board. Remove the indoor electronic control P.C. board.

Photo 2

Ground wire

Electrical box

Screw of the electrical cover
Screw of the V.A. clamp

Display P.C. board holder

Catch of indoor electronic control P.C. board holder Photo 3
Ground wire Upper catch
Screw of the terminal block

Indoor power P.C. board

Indoor electronic control P.C. board

Catch of indoor electronic control P.C. board holder
Photo 4

Screw of the electrical box
Screw of the conduit cover

Screw of the conduit plate

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OPERATING PROCEDURE

4. Removing the nozzle assembly (1) Remove the panel (Refer to section 1.) and the corner box right.
(2) Remove the indoor/outdoor connecting wire (Refer to section 2.).
(3) Remove the electrical cover (Refer to section 2.). (4) Disconnect the following connector:

CN151 (Vane motor) (5) Remove the display P.C. board holder. (6) Pull out the drain hose from the nozzle assembly and remove the nozzle assembly. (7) Remove the vane motors (Refer to section 5.).

Photo 5

5. Removing the horizontal vane motor (1) Remove the nozzle assembly (Refer to section 4.). (2) Remove the screws of the vane motor unit cover, and pull out the vane motor unit
(3) Remove the screws of the vane motor unit. (4) Disconnect the connector from the vane motor. (5) Remove the vane motor from the vane motor unit.

PHOTOS/FIGURES
Screws of the vane motor unit cover
Screws of the vane motor unit

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OPERATING PROCEDURE

6. Removing the indoor fan motor, the indoor coil thermistor and the line flow fan (1) Remove the panel (Refer to section 1.) and the corner box right.
(2) Remove the indoor electronic control P.C. board holder, the electrical box and the nozzle assembly.
(3) Remove the screws fixing the motor bed. (4) Release the hooks of the water cut and remove the
water cut.
(5) Loosen the screw fixing the line flow fan. (6) Remove the motor bed together with the indoor fan
motor and the motor band.
(7) Release the hooks of the motor band and remove the motor band. Pull out the indoor fan motor.
(8) Remove the indoor coil thermistor from the heat exchanger.

  • Install the indoor coil thermistor in its former position
    when assembling it (Photo 6.). (9) Remove the screws fixing the left side and the upper
    right side of the heat exchanger (Photo 8, Photo 9). (10) Lift the heat exchanger, and pull out the line flow fan
    to the lower-left.

Photo 6 Water cut
Photo 7

  • When attaching the line flow fan, screw the line flow fan so 4 mm gap is provided between the right end of the line flow fan and the right wall of the air passage of the box (Figure 1).
    Figure 1

PHOTOS/FIGURES
Lead wire of the indoor coil thermistor
Screws of the motor bed

4 mm

Photo 9

Screw of the upper right side of the heat exchanger

Photo 8

Screw of the line flow fan

Screws of the left side of the heat exchanger

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Fixing the indoor coil thermistor

*There are 2 forms of parts for fixing the indoor coil thermistor.

Clip shape

Holder shape

When fixing the indoor coil thermistor to the clip-shape/holder-shape part, the lead wire should point down.
About the same length

Position and procedure for mounting the clip-shape part

1. Set the indoor coil thermistor in the center of the clip-shape part.

2. Check the (marked) mounting position.

3. Mount the clipshape part.

NOTE: Take care to avoid loss and accidental falling of the clip-shape part inside the unit. Mount the clip-shape part on the marked position. Do not pull the lead wire when removing the indoor coil thermistor.

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HEAD OFFICE: TOKYO BUILDING, 2-7-3, MARUNOUCHI, CHIYODA-KU, TOKYO 100-8310, JAPAN

© Copyright 2015 MITSUBISHI ELECTRIC CORPORATION Issued: Nov. 2021. No. OBH736 REVISED EDITION-C Issued: Feb. 2021. No. OBH736 REVISED EDITION-B Issued: Oct. 2018. No. OBH736 REVISED EDITION-A Published: Oct. 2015. No. OBH736 Made in Japan

Specifications are subject to change without notice.

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