Cleanmate S 995 Robotic Vacuum Cleaner Instruction Manual

: June 5, 2024
: Cleanmate

Table of Contents

Cleanmate S 995 Robotic Vacuum Cleaner Safety Instructions
Product Components
Charging Docking
Remote Control
Product Operation
LED Indication
Cleaning Modes
Product Maintenance
Cleaning Dust Bin and Filters
Product Specifications
Battery Removal
Trouble Shooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Cleanmate S 995 Robotic Vacuum Cleaner Safety Instructions

Before using this product, please read the safety instructions and follow all regular safety precautions.

Only authorized technicians should disassemble the product. Users are not allowed to disassemble or repair the product.
Only use the original battery and power adapter for charging. Using an unmatched adapter may cause electric shock, fire, or product damage.
Do not touch the power cord, plug, or adapter with wet hands.
Do not use this product in a wet or moist environment (any environment with liquid), e.g. bathroom or laundry.
Do not have curtains, any kind of wrapping material, clothes, or loose objects caught in the wheels.
Before use, clear the floor (remove all fragile objects and cords, clothing, paper, and loose cables, as well as make sure to lift curtains and drapes off the floor to avoid any possible accidents.)
Make sure this product is not close to cigarette butts, lighters, matches, or any flammables.
Never use the product to clean combustible or highly volatile liquids, such as gasoline.
Only use the product indoors, do not use it outdoors.
If the product needs cleaning, clean it after the power is switched off.
Do not over-bend or put pressure on the flexible cord with heavy or sharp objects.
Do not sit on or attach an item on the top of this product. Beware of children or pets while the product is in operation.
Do not place this product where it’s possible for the robot to drop off (table, chairs, etc.)
Turn off the power switch during transportation or for long-term storage.
Before charging, check whether the adapter and outlet are properly connected.
To avoid tripping, all the people in the house should be noticed when this product is on.
Check that the dustbin is empty prior to use.
Use this product at temperatures from 0ºC to 40ºC.
Do not use this product in a high-temperature environment or under intense sunlight for a long time.
This appliance contains batteries that should only be replaceable by skilled persons. The battery must be removed from the product before it is scrapped.
The battery should be disposed of properly for safety and environmental sake. this appliance.
This appliance contains batteries that are only replaceable by skilled persons.
Do not press or lift the LIDAR housing by hand this may cause damage to the LIDAR module.

Warning

The appliance is not intended for children under 8 years old. First-time users should monitor the robot during work to ensure safe operations.
For people with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, proper supervision or instruction should be given to help them understand the hazards involved, and how to use the appliance in a safe way.
First-time users should keep sight of the appliance during vacuuming to ensure safe operation.
Do not use the product in any area higher than the height of the user, so as to prevent the machine from falling to cause injury.
Children should not play with the appliance. Cleaning and user maintenance should not be made by children without supervision.
For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance.

Please avoid the below operation.

Please clear the floor in order to to avoid getting the robot stuck.
Do not push or pull on the laser sensor.
Do not use the robot to clean up any liquids.
The robot comes delivered with the power switch set to 0 (off). Please make sure the power switch is set to 1 (on) before charging or using the product. See page 5 for the placement of the power switch.

Product Components

Main Body and Accessories

Item	Description	Quantity
1	Main Body	1
2	Charging dock	1
3	Power Adapter	1
4	2 in 1 Electronic Water Tank	1
5	Magnetic strip	2
6	Side Brush	4
7	Mopping Cloth	2
8	HEPA-filter	1
9	Cleaning Brush	2
10	Instruction manual	2
11	Remote control	1
12	Rubber main brush	1

Cleanmate-S-995-Robotic-Vacuum-Cleaner-FIG-3

Main Body Diagram

Dust Bin

Rolling Brush Kit

Charging Docking

Cleanmate-S-995-Robotic-Vacuum-Cleaner-
FIG-8

Remote Control

Display
Navigate to the charging dock
Direction Buttons: control robots move in a certain direction. (Only works when the robot is in standby status)
Set water level for mop function
Find a robot
Robot schedule cleaning time setting
Turn on/off the robot
Set power level for vacuum cleaning

Note:

Please install AAA-type batteries into the remote control before using it.
Remove the batteries if the remote control will be left unused for a long period.
f you use the remote control near the charging docking, the robot may not recognize the command and may not respond.

Product Operation

APP Connection (Visit www.cleanmate.se for guidance)
Step 1: Download the APP
Step 2: Connect the robot to the WiFi network per the instruction in the APP
Step 3: Control the robot, set up a schedule, or select cleaning mode via the APP
Robot Standby
Press the ON/OFF button till the circle LED light on the button is on, or Press the “Pause” button on the APP to let the robot enter standby mode.

Start Cleaning
Press the ON/OFF button on the robot, or press the START button on the APP and the robot will start cleaning.

Stop Cleaning
Press the ON/OFF button on the robot, or press the “Pause” button on the APP and the robot will stop cleaning.

Auto-charging

When the robot runs out of power, it will look for the charging station automatically. After automatically charging, a robot will continue to clean the remaining area if cleaning was not completed before re-charging.
When a robot is in stand-by mode, press the “Re-charge” button on the APP or remote and the robot will start looking for its charging station.

Schedule setting operation

In standby or charging status, press the “Schedule” button on the APP to set up a schedule, and the robot will start cleaning on scheduled time.

Note:

When the robot is connected to the APP, the robot system time will synchronize with your mobile phone’s time.
Once the cleaning time schedule setting is confirmed, the robot will start cleaning automatically at the scheduled time.
If the robot is powered off, its schedule will be canceled. The robot must be kept on standby at the charging station in order to keep the schedule.

LED Indication

Battery Charging Charging Station Placement

Place the charging station against the wall, and remove obstacles about 1 meter on both sides and 2 meters in front of the station as shown in the right figure.

Note: if a robot is switched off, then switch on the robot before charging. 2, Charge the robot in either way as shown below:

plug one end of the adapter into the robot and the other end into the power socket
Press the “Re-charge” button on APP to operate the robot looking for the charging station automatically.

Press the “ ” button twice in a short time, and the robot will go back to the charging station for charging.

Note:

In standby or working status, the robot will look for charging docking automatically when battery capacity is low.
During the process of looking for a charging station, if the robot runs out of power before arriving at the charging station, it will broadcast the voice “Battery low, the robot is shutting down” and shut down within twenty minutes.
When the robot is in working status, you should “Pause” it first, let it “Standby”, then press

“Re-charge”.
In Order to Extend Battery’s Life

Please charge the robot for up to 12 hours upon the first charge.
Charge the robot as soon as possible when battery capacity is low to avoid causing damage to the battery’s capacity.
The robot will return to the charging station automatically when accomplished cleaning or battery capacity is low.
When you will not use the robot for ab extended period of time, please fully charge the battery, then switch off the robot and keep it in a cool but dry place.
If the robot has been put aside for over 3 months, please charge the robot for 12 hours before using it for cleaning.

Cleaning Modes

Below are the cleaning modes to meet your different cleaning requirements of you.

Automatic Cleaning Mode
In standby status, press “ ” on the robot body or press “ON/OFF”
on APP, a robot will enter automatic cleaning mode. The robot will start
along the wall and plan the cleaning of a 4X4 ㎡ area with Zig-zag
mode, and then after that moves to the next 4X4 ㎡ area.
Max Cleaning Mode
Press “MAX” on APP to enter powerful cleaning mode,
The robot will slow down its speed and increase its vacuum power and speed up the main brush rotation for deeper cleaning.

Mute Cleaning Mode
Press “Mute” on APP to enter low noise-cleaning mode. The robot will slow down its moving speed and main brush rotating speed, and decrease its vacuum power to minimize the noise level.

Area Cleaning
Based on the existing complete map of the house, press “Area” on the mapping page of the APP, choose the size and location of a target area, confirm it, and start cleaning. The robot will go straight to cleaning the target area

Forbidden Aera Setting
Based on the existing complete map of the house, press “Forbidden area” on the mapping page of the APP, choose the size and location of the forbidden area, confirm it and start cleaning. The robot will then clean the remaining area.

The rolling brush kit and dust bin kit should be well-installed in the corresponding position (refer to the below diagram) Cleanmate-S-995-Robotic-
Vacuum-Cleaner-FIG-22 How to assemble 2-in-one Water Tank

Step 4: Put the 2-in-one water tank into the corresponding position of the machine. You can replace the original Dust Bin for your needs.

Product Maintenance

Cleaning Side Brush

Check if the side brush is broken or something is stuck under the side brush by pulling it straight off the robot
Clean the side brush
If a side brush is curled, deformed, or worn out then please replace it with new

Cleaning Dust Bin and Filters
Empty and clean the dust bin every time when you use it, cleaning steps as below:

Wash the nylon primary filter after every cleaning session (not the HEPA filter)
Before installing the nylon primary filter make sure it is dry.
HEPA filter should be replaced if it has lost its shape or no longer fit tight against the filter frame.
Recommended changing intervals for the HEPA filter:

Once per month if the robot is vacuuming seven days a week
Every other month if it is used 3-4 days per week
Every four months if used less than once per week.

NOTE: Make sure the safety latch is rotated before re-installing the HEPA filter and filter frame into the dustbin.

Cleaning Sensors and Wheels

Use cleaning tools or soft microfiber to wipe the senses and wheels as below:

Cleaning Charging Poles

use cleaning tools or soft microfibers to wipe charging poles of charging docking and robot as below:

Cleaning Rolling Brush Kit

Remove the rolling brush kit from a robot, take it out of the rolling brush stick, clean the brush rolling brush
stick or cover the clapboard with cleaning tools or soft microfibers. (rolling brush stick is washable)

Cleaning Dust Bin and Filters

Empty and clean the dust bin before or after every cleaning session. Follow the cleaning steps as below.

Note:

Wash the nylon primary filter after every cleaning session (not the HEPA filter)
Before installing the nylon primary filter make sure it is dry.
HEPA filter should be replaced if it has lost its shape or no longer fit tight against the primary filter/frame.
Recommended changing intervals for the HEPA filter:

Once per month if the robot is vacuuming seven days a week.
Every other month if it is used 3-4 days per week.
Every four months if used less than once per week.

New filters can be bought at www.cleanmate.se or at your local retailer. Cleanmate-S-995-Robotic-Vacuum-Cleaner-
FIG-31

Tip – make sure to protect the floor around the charging station in case of a sensitive floor as the robot will sit still with a damp mop against the floor during charging.

Product Specifications

Classification	Item	Details

Mechanical Specifications

Function Specifications

| Big Dust Bin Capacity| 475ML
Two-in-One Water tank & Dustbin Capacity|

Water Tank 220ML/ Dustbin 230ML

Battery Removal

Remove the screws on the battery cover with a screwdriver.
Remove the battery cover.
Grasp the insulating tape at two sides of the battery and lift the battery.
Unplug the wire connector that links the battery and robot.

Trouble Shooting

If an error occurs, the LED indicator on the button will be red flash and there will be a voice prompt for the instructions as follows.

Item	Fault Prompt	Cause	Solution

1

|

Main brush fault, please clean the main brush.

|

The main brush is stuck.

| Pls, dismantle and clean the main brush. Pls remove all fragile objects and cords, clothing, paper, and loose cables, and make sure No scattered items on the ground.

2

|

Side brush fault, please clean the side brush.

|

Side brush stuck

| Pls, dismantle and clean the side brush. Pls remove all fragile objects and cords, clothing, paper, and loose cables, and make sure No scattered items on the ground.

3

|

Wheel overload, please clean the wheel assembly.

|

Wheel stuck

| Pls check and clean the wheel. Pls remove all fragile objects and cords, clothing, paper, and loose cables, and make sure No scattered items on the ground.

4

| Front bumper fault, please tap the bumper|

Front bumper stuck

|

Pls tap the bumper times to clean it

5

| Please clean the front bumper lens.| Something is stuck or shading the front bumper lens|

Pls clean the front bumper lens

6

| Please clean the front anti-drop sensors| Something is covering the anti- drop sensors|

Pls clean the anti-drop sensors

7

| Please put the machine in a safe place.|

The machine is not in a safe place

|

Pls move the machine and restart it

8

| Please turn on the power switch.| The power switch turned off during charging|

Please turn on the power switch

9

| Please poke the surface of the laser sensor.|

The laser sensor is stuck or covered.

|

Pls clean the laser sensor

10

| Please clean the laser sensor lens on top.| Something stick or shaded on the laser sensor| Pls clean the laser sensor and start up the robot in a safe place
---|---|---|---

11

| Please click the start button again.|

Button is dusty

|

Please click the start button again

12

| Dust fan fault. Please contact the after-sale service|

Robot Fault

| Pls Turn off the power switch and restart try again. Pls, contact the after- service if it no still not working.

13

|

Front-wheel fault, pls restart