iS5 Communications RAPTOREye Windows Installation Guide

RAPTOREye Windows Installation Guide
RAPTOREYE WINDOWS INSTALLATION GUIDE

Version 1.7.1, December 2021
© 2022 iS5 Communications Inc. All rights reserved.

Overview

This document provides installation and upgrade instructions for the following products.

1.1. Upgrade Support
This document contains upgrade procedures supporting the following.

1.2. Introduction
The RAPTOREye Windows Installation Guide contains the information and steps required to install RAPTOREye on Windows.
Please read each section carefully and ensure completing all steps before proceeding further with the installation.
RAPTOREye supports two types of installation:

• New Installation
• Upgrade Installation

Prerequisites

This section lists the prerequisites for installing RAPTOREye.
2.1. RAPTOREye Prerequisites

• Microsoft Visual C++ Redistributable for Visual Studio 2019
  – The latest version can be downloaded here: https://visualstudio.microsoft.com/downloads/

• The following ports are open and available:

NOTE: When performing an upgrade, close all programs and files accessing the RAPTOREye server.

Require3ments

This section lists the requirements for installing RAPTOREye.
3.1. RAPTOREye Binaries
The following files are the official releases of RAPTOREye:

173e5fa9f1a7525e99f449469f577b08757eab249d0103f4dfcd79bef79 aac06
SHA-1
166cf79c39623891367fb709cde0b03475419467
MD5
41ffdba7e585fffa84b46edb42ae304a
RAPTOREye-WindowsInstall
er-1.7.0.exe| SHA-256
451f82a4b10c6669ff6f8120da2c28ab25d0c997b78d4620be0b2470e9 e9154f
SHA-1
2299107173fc50e76bdbbf993c960d9e82b44147
MD5
532704cc8f49e2928a17b5c440ca988c
RAPTOREye-WindowsInstall
er-1.6.0.exe| SHA-256
830a9e5255c64e8f999a72072bad66540ec02122a2383690acd2255cd76d8e1e
SHA-1
25c1532f072f4e8ce085cef3a5b7765f768d2d9c
MD5
fe667356f8b2e08ac405ca9b68f95e9d
RAPTOREye-WindowsInstall
er-1.5.1.exe| SHA-256
a22039d74f438afe876ae537b61112bae4a65bd8a56ae6df257ef1a7b5891451
SHA-1
39e7b617288a4190c0467e5b744aa8c784017c1c
MD5
703589a5b95f413f5cc2a4a3ca079cb0
RAPTOREye-WindowsInstall
er-1.5.0.exe| SHA-256
3b26d7da02241fac5d0ea9451aab6210367aff241629045eea92365ac6 8db567
SHA-1
0062c7f8968eea1545b38c62ecc8f84543d82bd9
MD5
7349a6e2c9f1ff028fe11d3a1d5bb867
RAPTOREye-WindowsInstall
er-1.4.0.exe| SHA-256
12c90a42a15c3c9545ebce92b393e9034e624fde5483b2649fc386446f0cd701
SHA-1
06459dd2dcc3d88917fc0c036167093e2459c9ff
MD5
c0e6c9240e5ce1411f946cc72bb0d54f
RAPTOREye-WindowsInstall
er-1.3.0.exe| SHA-256
f3aab12df88369300fdfa1c30b47326dfa6b39ccfcd5137520795e5394f7049d
SHA-1
8d98b562afca559f1b2d8c3c942aa3bd57412f22
MD5
d2ddef55d7b1edd58f2135b4bebd27b9
RAPTOREye-WindowsInstall
er-1.2.0.exe| SHA-256
7ae2a2d84a7110efbb753adf5580bf95add5af62095151678df21c5f5999c87e
SHA-1
0ff133f45e321a926d93694922b6f7e2a3bb95e6
MD5
912c6cb12a62844ec4e27d539764a8bb
RAPTOREye-WindowsInstall
er-1.1.0.exe| SHA-256
bc2fc038f1ef342a6b0c69bba762ed02c2c781ba5ff022a9d97b8aff0942cd69
SHA-1
91d7f2f123e07f9f90baf1a4678ca2dad10339c0
MD5
e8ec128f1b89ac9215de2e89f7fefb16
RAPTOREye-WindowsInstall
er-1.0.0.exe| SHA-256
2d728c42df784345679a794ae35cc84308ead4327cffdfb924cd5ecf56044aaa
SHA-1
9c6e73a0cc2bf16f25406a6648da464dea5a4132
MD5
f82281fb3063646dec3376b17eff3c1d

3.2. Software Requirements
RAPTOREye can run on the following versions of Windows:

• Windows Server 2019
• Windows Server 2016
• Windows 10 (64-bit)—recommended for Demo/Trial versions only

3.3. Supported Web Browsers
RAPTOREye supports the following web browsers:

• Mozilla Firefox: https://www.mozilla.org/en-US/firefox/new/
• Google Chrome: https://www.google.com/chrome/

It is recommended to use a screen resolution of 1366 x 768 or higher.

Installing RAPTOREye – New Installation

This section describes how to install RAPTOREye on Windows as a new installation.
CONTEXT:
The following steps are involved in a new installation of RAPTOREye:

1. Uninstall the RAPTOREye server if previously installed.

2. Login as an Administrator privileged user to perform the installation or run the Installer using the Run as Administrator option.

3. Run the RAPTOREye installer.
   FOR EXAMPLE: RAPTOREye-WindowsInstaller-1.7.1.exe
   STEP RESULT: The following image will appear:

4. Click Next.
   STEP RESULT: The following image will appear:

5. Read the License Agreement and select the checkbox which says I accept the terms of the License Agreement. Click Next.
   Note: The full EULA can be found at the following URL: http://is5com.com /terms-and-conditions/
   STEP RESULT: The following image will appear:

6. Start Menu Shortcuts and Desktop Shortcuts are optional and will be created by default. If desired, you may deselect one or both options. Once your desired options are selected, click Next.
   STEP RESULT: The following image will appear:

7. Choose the installation location and click Install.
   STEP RESULT: The following image will appear:

8. Once the installation has been completed, you will be prompted to select a license file.
   STEP RESULT: The following image will appear:

9. Select Browse and browse to select your RAPTOREye license file and click Next.
   Note: RAPTOREye will be installed as a Windows Service by default. It is recommended to use this option in a production environment to have the application run in the background.
   You have an option to install RAPTOREye as a user application by deselecting the Install as a Windows Service checkbox. This is only recommended for demo systems.
   STEP RESULT: The following image will appear:

10. By default, the RAPTOREye server will be started automatically. You may choose to start the server later by deselecting the Start Server checkbox. To complete the RAPTOREye Setup Wizard, click Finish.
    STEP RESULT: The installer window will close and the service will be started in the background if the Start Server checkbox was selected.
    RESULT: RAPTOREye has now been successfully installed.

Installing RAPTOREye – Upgrade Installation

This section describes how to upgrade RAPTOREye on Windows.
PREREQUISITE:
A previously released version of RAPTOREye has been installed on the system you intend to upgrade.
CONTEXT:
The following steps are required to upgrade RAPTOREye.

1. Login as an Administrator privileged user to perform the installation or run the Installer using the Run as Administrator option.

2. Run the RAPTOREye executable file.
   FOR EXAMPLE: RAPTOREye-WindowsInstaller-1.7.1.exe
   STEP RESULT: The following image will appear:

3. Click Next
   STEP RESULT: The following image will appear:

4. Read the License Agreement and select the checkbox which says I accept the terms of the License Agreement. Click Next.
   Note: The full EULA can be found at the following URL: http://is5com.com /terms-and-conditions/
   S T EP RESULT: The following image will appear:

5. To proceed with the upgrade, click OK.
   STEP RESULT: The following image will appear:

6. After the data has been backed up, uninstallation of the previous version will run as a background process. Once this is complete, the installation wizard will appear.
   NOTE: This may take a few minutes, please wait.
   STEP RESULT: The following image will appear:

7. Click Next.
   STEP RESULT: The following image will appear:

8. Once the installation nears completion, a user prompt will appear.
   STEP RESULT:

9. Click Yes to backup and restore the existing server certificate.
   STEP RESULT: A window will appear asking the user if they would like RAPTOREye to run as a service.

10. Click Next.
    NOTE: It is recommended to choose Install as a Windows Service.
    STEP RESULT: A window will appear to inform the user that data is being restored.

11. Click OK.
    STEP RESULT: A screen will appear showing that data files will be restored back to the RAPTOREye server. The following screen will appear showing progress:When the data has completed restoring, the following screen will appear:

12. The upgraded RAPTOREye has been installed. Select Start Serverif you wish to start the RAPTOREye server now and click Finish.
    STEP RESULT: The installer window will close and the service will be started in the background if the Start Server checkbox was selected.

RESULT:
RAPTOREye has now been successfully upgraded.

Start RAPTOREye Server

This section describes how to start the RAPTOR EyeServer on Windows.
CONTEXT:
The following step is required to start the RAPTOREye server:

1. By default, if RAPTOREye is installed as a service, this will automatically start the server once the machine starts; otherwise, the user can use any of the following options to start the server:
   – Start > All Programs > RAPTOREye > Start RAPTOREye Server (Run as administrator)
   – Desktop > Start RAPTOREye Server (Run as administrator)
   – User can also start RAPTOREye in the local services to start the server (if installed as a service)
   Note: This process may take a few minutes to start.
   RESULT:
   RAPTOR Eyehas now been successfully started.

Stop RAPTOREye Server

This section describes how to stop the RAPTOREye Server.
CONTEXT :
The following step is required to stop the RAPTOREye server on Windows.

1. To stop the RAPTOREye server, go to Start > All Programs > RAPTOREye > Stop RAPTOREye Server
   (Run as Administrator).
   RESULT:
   RAPTOREye has now been successfully stopped.

References

• Terms & Conditions - iS5 Communications
• Download Visual Studio Tools - Install Free for Windows, Mac, Linux
• Get Firefox for desktop — Mozilla (US)

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