Hisense HS2100 2.1CH Soundbar with Wireless Subwoofer User Guide

June 13, 2024
Hisense

Hisense HS2100 2.1CH Soundbar with Wireless Subwoofer User Guide
Soundbar with Wireless Subwoofer

What’s in the Box

  • **Main unit

**

  • *Remote control AAA batteries x 2

**

  • **Wireless subwoofer

**

  • **HDMI cable

**

  • *AC Power cord

**

  • **Wall mount kit

**

  • **Warranty card/Quick start manual / Wall mount guide

**

  • Power cord quantity and plug type vary by regions.
  • AAA Batteries are not available in some locations. Batteries are not included in Colombia and need to be purchased.
  • Images, illustrations and drawings shown on this User Manual are for reference only, actual product may vary in appearance.

Product Diagram

Main Unit

Main Unit

  1. Remote Control Sensor
    Receive signal from the remote control.

  2. LED Indicators
    ****| Lamp| Mode
    ---|---|---
    | Red| Standby
    | Green| AUX
    | Blue| BT (Bluetooth)
    | Orange| OPTICAL
    | White| HDMI ARC
    | Yellow| USB

  3. (ON/OFF) Button
    Switch the soundbar between ON and Standby mode.

  4. (SOURCE) Button
    Select the play function.

  5. (Volume) Buttons
    Increase/decrease the volume level.

  6. AC~ Socket
    Connect to the power supply.

  7. AUX Socket
    Connect to an external audio device.

  8. USB Socket
    Insert the USB device to play music.

  9. HDMI ARC Socket
    Connect to a TV via HDMI cable.

  10. PTICAL Socket
    Connect to an optical audio output on the TV.

  11. Wall hanging points

Wireless Subwoofer

Wireless Subwoofer

  1. AC~ Power Cord
    Connect to power.

  2. PAIR button
    Press activate the pairing function between the main unit and the subwoofer.

  3. PAIR Indicator
    Light stops blinking once the Subwoofer is paired with the Soundbar.

Remote Control

Remote Control

  1. Switch the unit between ON and STANDBY mode.
  2. (SOURCE) Select the play function.
  3. SURR Adjust the surround ON/OFF.
  4. (BT) Select the Bluetooth mode. Press and hold the (BT) button to activate the pairing function in Bluetooth mode or disconnect the existing paired Bluetooth device.
  5. EQ Select a preset sound effect.
  6. Skip to previous/next track in BT / USB mode.
  7. VOL+/VOL- Increase/decrease the volume level.
  8. Play/pause/resume playback in BT / USB mode.
  9. BASS +/- Adjust bass level.
  10. TREBLE +/- Adjust treble level.
  11. DIMMER +/- Adjust LED brightness.
  12. (MUTE) Mute or resume the sound.

Preparations

Prepare the Remote Control
The provided Remote Control allows the unit to be operated from a distance.

  • Even if the Remote Control is operated within the effective range 19.7 feet (6m), remote control operation may be impossible if there are any obstacles between the unit and the remote control.
  • If the Remote Control is operated near other products which generate infrared rays, or if other remote control devices using infra-red rays are used near the unit, it may operate incorrectly. Conversely, the other products may operate incorrectly.

Replace the Remote Control Battery

  1. Press and slide the back cover to open the battery compartment of the remote control.
  2. Insert two AAA size batteries. Make sure the (+) and (–) ends of the batteries match the (+) and (–) ends indicated in the battery compartment.
  3. Close the battery compartment cover.
    Replace the Remote Control Battery

Precautions Concerning Batteries

  • Be sure to insert the batteries with correct positive and negative polarities.
  • Use batteries of the same type. Never use different types of batteries together.
  • Either rechargeable or non-rechargeable b a t t e r i e s c a n b e u s e d . R e f e r t o t h e precautions on their labels.
  • Be aware of your fingernails when removing the battery cover and the battery.
  • Do not drop the remote control.
  • Do not allow anything to impact the remote control.
  • Do not spill water or any liquid on the remote control.
  • Do not place the remote control on a wet object.
  • Do not place the remote control under direct sunlight or near sources of excessive heat.
  • Remove the battery from the remote control when not in use for a long period of time, as corrosion or battery leakage may occur and result in physical injury, and/or property damage, and/or fire.
  • Do not use any batteries other than those specified.
  • Do not mix new batteries with old ones.
  • Never recharge a batter y unless it is confirmed to be a rechargeable type.

Placement and Mounting

Placement

A If your TV is placed on a table, you can place the unit on the table directly in front of the TV stand, centered with the TV screen.
B If your TV is attached to a wall, you can mount the unit on the wall directly below the TV screen.
Placement and Mounting

Wall Mounting (if using option-B)

Note:

  • Installation must be carried out by qualified personnel only. Incorrect assembly can result in severe personal injury and property damage (if you intend to install this product yourself, you must check for installations such as electrical wiring and plumbing that may be buried inside the wall). It is the installer’s responsibility to verify that the wall will safely support the total load of the unit and wall brackets.
  • Additional tools (not included) are required for the installation.
  • Do not overtighten screws.
  • Keep this instruction manual for future reference.
  • Use an electronic stud finder to check the wall type before drilling and mounting

WARNING

  • To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.
  • Suggested wall mounting height: ≤ 1.5 meters.
  1. Drill 2 parallel holes (Ø 5.5-6 mm each according to wall type) in the wall. The distance between the holes should be 580 mm.
  2. Insert the supplied wall anchors into 2 screw holes on the wall. Insert the supplied wall bracket screws through the wall brackets into the wall anchors. Fix and tighten the screws on the wall.
  3. Hang the unit on the wall mount brackets.
    Wall Mounting

Connections

Use the HDMI ARC Socket
The ARC (Audio Return Channel) function allows you to send audio from your ARC- compliant TV to your soundbar through a single HDMI connection.
To enjoy the ARC function, please ensure your TV is both HDMI-CEC and ARC compliant and set up accordingly. When correctly set up, you can use your TV remote control to adjust the volume output ( VOL + /– and Mute ) of the soundbar.

  • Connect the HDMI cable from unit’s HDMI ARC socket to the HDMI (ARC) socket on your ARC compliant TV. Then press the remote control to select HDMI ARC.
    Connections

Tips:

  • Your TV must support the HDMI-CEC and ARC function. HDMI-CEC and ARC must be set to On.
  • The setting method of HDMI-CEC and ARC may differ depending on the TV. For details about ARC function, please refer to the owner’s manual.
  • Only HDMI 1.4 or higher version cable can support the ARC function.

Use the Roku TV

  • If you have a Roku TV™, simply plug in the HDMI cable to the ARC ports and follow the Roku TV™ Ready on-screen instructions.
    Simple setup
    One remote
    Quick Settings

Use the OPTICAL Socket

  • Connect an OPTICAL cable to the T V ’s OPTICAL OUT socket and the OPTICAL socket on the unit.

Tip: The Soundbar may not be able to decode all digital audio formats from the input source. In this case, the Soundbar will mute. This is NOT a defect. Ensure that the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital (Refer to the user manual of the input source device for its audio setting details) with HDMI ARC / OPTICAL inpu

Use the AUX Socket

A. Use a 3.5mm to 3.5mm audio cable to connect the TV’s or external audio device headphone socket to the AUX socket on the unit.
B. Use a RCA to 3.5mm audio cable to connect the TV’s audio output sockets to the AUX socket on the unit

Connect Power

Risk of product damage!

  • Ensure that the power supply voltage corresponds to the voltage printed on the back or the underside of the unit.
  • Before connecting the AC power cord, ensure you have completed all other connections.

Soundbar

  • Connect the mains cable to the AC~ socket of the Sound Bar and then into a mains socket.

Subwoofer

  • Connect the mains cable to the AC~ socket of the subwoofer and then into a mains socket.

  • Power cord quantity and plug very by regions.

Pair up with the Subwoofer

Automatic pairing
The subwoofer and soundbar will automatically pair when both units are plugged into the mains sockets and turned on. No cable is needed for connecting the two units.

  • Determine the status based on the wireless Subwoofer indicator.
    Lamp| Status
    ---|---
    Fast blink| Subwoofer in pairing mode
    Slow blink| Connection / Pairing Failed
    Constant on| Connected / Pairing successful

NOTE:

  • Do not press the PAIR button on the rear of the subwoofer, except for manual pairing.
  • If the automatic pairing fails, pair the subwoofer with the Soundbar manually

Manual pairing

  1. Ensure that all the cables are well connected and the Soundbar is in Standby mode.
  2. Press and hold the PAIR button on the rear of the subwoofer for a few seconds. The subwoofer will enter the pairing mode and the Pair Indicator will blink quickly.
  3. Press the button on the Soundbar or on the remote control to switch the Soundbar on.
  4. Press and hold the button on the Soundbar or on the remote control for a few seconds.
  5. After the wireless connection succeeded, the Pair Indicator will light up.
  6. If the Pair indicator blinks, the wireless connection has failed. Unplug the cable of the subwoofer and then reconnect the main cable after 4 minutes. Repeat step 1 ~ 4.

NOTE:

  • If the wireless connection fails again, check if there is conflict or strong interference (for example, interference from an electronic device) around your location. Remove these conflicts or strong interferences and repeat the above procedures.
  • The subwoofer should be within 6m (19.7 feet) of the soundbar in an open area.
  • If the Soundbar is not connected with the subwoofer and it is in On mode, the POWER Indicator will flash. Follow step 1 ~ 4 above to pair the subwoofer to the Soundbar.

Use the Hisense EzPlay Function

For Hisense EzPlay, when the Soundbar connects with a Hisense TV via HDMI ARC, the will be a Soundbar Setting menu on the TV, and you can control this menu via you TV remote to control most of the Soundbar features.

TV menu example (different models may have different menus) :

**Setting–sound–Soundbar Setting

**

Note:

  • This function is available only when both Soundbar and TV support Hisense Ezplay.
  • This function requires Soundbar and TV connected via HDMI ARC, and the CEC of the TV must be trned ON.
  • If everytime setting right, for the first time connect, there would be a tip on the TV screen to guide you find the Soundbar setting menu.

Basic Operation

Standby/ON
When you first connect the main unit to the mains socket, the main unit will be in Standby mode.

  • Press the  button on the unit or on the remote control to switch the unit ON.
  • Press the  button again to switch the unit back to STANDBY mode.
  • Disconnect the mains plug from the mains socket if you want to switch the unit OFF completely.

Auto-Standby / Auto-Wake

[Auto-Standby] The soundbar automatically turns to Standby mode after about 15 minutes if the TV or the external soundbar is disconnected (or USB, BT function bit playback pause), or switched off. [Auto-Wake] If a TV or an external device is connected (AUX / OPTICAL / HDMI ARC socket), the unit will switch on automatically when the TV or the external device is switched on.

Auto-standby ON/OFF
Switch the soundbar on the optical mode, double click the (x2) and (x2) buttons on the remote control to activate and deactivate the auto-standby:

Auto Standby
On Your Soundbar has been programmed to enter Standby mode

automatically when no audio is detected for 15 minutes.
Of| You can turn off the Auto Standby to keep your Soundbar always working.

Activate and Deactivate the Auto-Wake:
Turn on the soundbar, press the[ ] [+] button at the same time on the soundbar to activate and deactivate the auto-wake:

Auto-WakeStandby

On| The Soundbar will wake up automatically when audio input is detected.
Of| The Soundbar does not wake up automatically.

Select Modes

  • Press the (SOURCE) button repeatedly on the unit or on the remote control to select the desired mode.
  • The indicator light on the front of the main unit will show which mode is currently in use.
    Lamp| Mode
    ---|---
    Red| Standby
    Green| AUX
    Blue| BT (Bluetooth)
    Orange| OPTICAL
    White| HDMI ARC
    Yellow| USB

Adjust the Volume

  • Press the VOL+ / VOL- buttons on the unit or on the remote control to adjust the volume.
  • If you wish to turn the sound off, press the  (MUTE) button on the remote control. Press the (MUTE) button again or press the VOL +/- buttons to resume normal listening

Turn the Surround Sound ON/OFF

  • Press the SURR button on the remote control to turn on the surround sound. Press this button again to turn off the surround sound.

Select Equalizer (EQ) Effect

  • While playing, press the EQ button on the remote control to select desired preset equalizers: music, movie, news, game, sport, night.

Adjust the Bass/Treble

  • Press the BASS +/- buttons on the remote control to adjust bass level.
  • Press the TREBLE +/- buttons on the remote control to adjust treble level

Adjust the Brightness

  • Press the DIMMER +/-button on the remote control to select brightness level.

Factory reset
Reset device to default setting.

  • Switch the soundbar on the optical mode, press and hold the [ ] button on the soundbar, the soundbar will enter factory reset mode and turn to standby state.
MODE DEFAULT
SOURCE OPTICAL
Volume 30
Surround ON
Dimmer MAX
Bass 0
Treble 0
EQ Music
Auto Wake OFF
Auto Standby ON

AUX/ OPTICAL/HDMI ARC Operation

  1. sure that the unit is connected to the TV or audio device.
  2. Press the button repeatedly on the unit or on the remote control to select AUX, OPTICAL, HDMI ARC mode.
  3. Operate your audio device directly for playback features.
  4. Press the VOL +/- button to adjust the volume to your desired level.

Tip: The Soundbar may not be able to decode all digital audio formats from the input source. In this  case, the Soundbar will mute. This is NOT a defect.Ensure that the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to
PCM or Dolby Digital (Refer to the user manual of the input source device for its audio setting details) with HDMI ARC / OPTICAL input.

USB Operation

  1. Insert the USB device.
    Insert The USB Device

  2. Press the button repeatedly on the unit or on the remote control to select USB mode.

  3. During playback:

Start, pause or resume play
Skip to the previous or next track

Tips :

  • The unit can support USB devices with up to 32 GB of memory.
  • This unit can play WAV / WMA / MP3 / FLAC.
  • This product may not be compatible with certain types of USB storage devices.
  • If you use a USB extension cable, USB hub, or USB Multifunctional card reader, the USB storage device may not be recognized.
  • Do not remove the USB storage device while reading files

Bluetooth Operation

Through Bluetooth, connect the Soundbar with your Bluetooth device (such as an iPad, iPhone, iPod touch, Android phone, or laptop), and then you can listen to the audio files stored on the device through your Soundbar speakers.

First time pairing

  1. Press the (SOURCE) button on the unitor the button on the remote control toselect Bluetooth mode. The Blue indicator will flash slowly and the white running horse lamp rolling.
  2. Activate your Bluetooth device and select the search mode.
  3. Select “Hisense HS2100” in the pairinglist. After audio prompt, the system is successfully connected and Blue indicator will light up solidly.
    • `If you want to connect your soundbar with another Bluetooth device, press andhold the button on the remote control to disconnect the currently connected Bluetooth device. Follow step 2-3 to pair your Bluetooth device.

To disconnect the Bluetooth function, you can

  • Switch to another function on the unit.
  • Disable the function from your Bluetooth device.
  • Press and hold the button , the Bluetoothdevice will be disconnected from the soundbar.

Listen to music from Bluetooth Device

  • If the connected Bluetooth device supports Advanced Audio Distribution Profile (A2DP), you can listen to the music stored on the device through the player.
  • If the device also supports Audio Videom Remote Control Profile (AVRCP), you can use the player’s remote control to play musicstored on the device
    1. Pair your device with the player.
    2. Play music via your device (if it supports A2DP).
    3. Use supplied remote control to control play (if it supports AVRCP).

Start, pause or resume play
Skip to the previous or next track

Tips:

  • The operational range between the Sound Bar and the device is approximately 8 metres.
  • Before connecting a Bluetooth® device to the Sound Bar, ensure you know the device’s capabilities.
  • Compatibility with all Bluetooth® devices is not guaranteed.
  • Any obstacle between the device and the Sound Bar can reduce operational range.
  • Keep this player away from other electronic devices that may cause interference.
  • The player will also be disconnected when your device is moved beyond the operational range.

Troubleshooting

To keep the warranty valid, never try to repair thesystem yourself. If you encounter problems when using this unit, check the following points before requesting service.

No power

  • Ensure that the AC cord of the apparatus is properly connected .
  • Ensure that there is power at the AC outlet.
  • Press standby button to turn the unit on.

Remote control does not work

  • Before you press any playback control button, first select the correct source.
  • Reduce the distance between the remote control and the unit.
  • Insert the battery with its polarities (+/-) aligned as indicated.
  • Replace the battery.
  • Aim the remote control directly at the sensor on the front of the unit.

No sound

  • Make sure that the unit is not muted. Press or VOL+/– button to resume normal listening.
  • Press button on the unit or on the remote control to switch the soundbar to standby mode. Then press the button again to switch the soundbar on.
  • U n p l u g b o t h t h e s o u n d b a r a n d t h e subwoofer from the mains socket, then plug them again. Switch on the soundbar.
  • Ensure the audio setting of the input source (e.g. TV, game console, DVD player, etc.) is set to PCM or Dolby Digital mode while using digital (e.g. HDMI, OPTICAL, COAXIAL) connection.
  • The subwoofer is out of range, please move the subwoofer closer to the soundbar. Make sure the subwoofer is within 5 m of the soundbar (the closer the better).
  • The soundbar may have lost connection with the subwoofer. Re-pair the units by following the steps on the section “Pairing the Wireless Subwoofer with the Soundbar”.
  • The unit may not be able to decode all digitalaudio formats from the input source. In this case, the unit will mute. This is NOT a defect. device is not muted.

I can’t find the Bluetooth name of this unit on my Bluetooth device for Bluetooth pairing

  • Ensure the Bluetooth function is activated onyour Bluetooth device.
  • Ensure you have paired the unit with your Bluetooth device.

The Soundbar turns off

  • When the unit’s external input signal level is too low, the unit will be turned off automatically in 15 minutes. Please increase the volume level of your external device.

The Subwoofer is idle or the indicator of Subwoofer do not light up.

  • Please unplug power cord from the mainssockect, and plug it in again after 4 minutes to reset the subwoofer.

Specifications

Brand Hisense
Model HS2100

Soundbar

Power Supply 100-240V~ 50/60Hz
Power Consumption 20 W< 0.5 W (StandBy)
**** USB 5V    500mAHi-Speed USB (2.0) / FAT32 / FAT16 32G (max) , WAV / WMA

/ MP3 / FLAC.
Dimension (WxHxD)| 800 x 60 x 90 mm / 31.5″ x 2.4″ x 3.5″
Net weight| 1.5 kg
Audio input sensitivity| 700mV
Frequency Response| 120Hz – 20KHz
Operating Temperature| 0°C – 45°C

Wireless Specification

Bluetooth version / profiles Bluetooth frequency range Bluetooth Max. transmitting power| V 5.3 (A2DP, AVRCP) 2400 MHz ~ 2483.5 MHz≤ 5 dBm
---|---
2.4G Wireless frequency range 2.4G Max. transmitting power| 2400 MHz ~ 2483 MHz≤ 6 dBm
Modulation Type| GFSK, π/4 DQPSK

Subwoofer

Power Supply 100-240V~ 50/60Hz
Power Consumption 20 W< 0.5 W (StandBy)
Dimension (W x H x D) 110 x 300 x 350 mm / 4.3″ x 11.8″ x 13.8″
Net weight 3.4 kg
Frequency Response 40Hz – 120Hz

Amplifier (max audio power)

Total 240 W
Soundbar 60 W x 2
Subwoofer 120 W

Remote Control

Distance/Angle 19.7 feet (6m) / 30°
Battery type AAA (1.5V x 2)
  • Design and specifications are subject to change without notice.

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