Imusa DAF1xCjFy9Q Aluminum Mug Instructions

May 15, 2024
IMUSA

Imusa DAF1xCjFy9Q Aluminum Mug

Imusa DAF1xCjFy9Q Aluminum Mug

Congratulations

Congratulations on the purchase of your new IMUSA Cookware!

IMUSA is a leading Hispanic houseware brand with deep roots in Latin America and the United States that offers hundreds of affordable houseware products including gadgets, cookware, appliances, cleaning, food storage, espresso, and ethnic specialty items. IMUSA’s quality has been tested and handed down by homemakers who have been cooking for their families for more than 80 years. We invite you to learn more about our line of products, try our recipes, and explore the exciting world of ethnic cuisines.

Before using

Before using, remove all labels and ensure you rinse the aluminum mug with warm soapy water to remove any manufacturing residues or dust. This step also helps eliminate any potential metallic taste that new aluminum items might have.

How to use

Utilize the aluminum mug as a versatile cooking utensil or camping companion. Apart from beverages, it can serve as a compact cooking vessel for boiling water, preparing instant noodles, or even heating canned food over a campfire or portable stove.

Care and cleaning

Avoid contact with cold water while the product is hot. Wash it inside and out, with a soapy sponge. Do not use abrasive or metallic sponges. After washing the product, dry it thoroughly before storing it. HAND WASH ONLY.

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Precautions

Always use heat resistant potholders, gloves, kitchen mittens or protective gear to prevent burning yourself when handling this product as metallic handles and rivets may get very hot when in contact with heat.

Precautions

Warranty

IMUSA Limited Warranty covers 90 days after purchase and is valid only for the following:

Manufacturer defects in materials or workmanship. Returns will only be accepted if due to a manufacturer defect and will not be accepted after 90 days from the date of purchase. Returns will only be accepted with the original receipt.

IMUSA will replace your product when the claim is approved. For information on making a claim, please contact us by phone or email.

Upon approval of your claim, IMUSA will replace the item. Under the terms of this warranty, IMUSA has no further obligations other than to replace a defective product. Under no circumstances will IMUSA provide monetary refunds.

IMUSA shall not be obliged to replace any product which is not accompanied by a valid proof of purchase from IMUSA or an IMUSA-authorized retailer.

This warranty does not cover:

  • Products purchased from unauthorized sellers.
  • Damage arising from thermal shocks, drops, improper use, failure to follow the use and care instructions, or an unauthorized modification or repair.
  • Normal product wear and tear.
  • Discoloration, warping, or metal separation due to high heat, temperature shock, prolonged or uneven heat exposure.
  • Nonstick deterioration that may occur from misuse or abuse.
  • Stains, discoloration, or scratches on the inside or outside of the product.
  • Any accident caused by fire, flood, or similar catastrophic events.
  • Commercial, professional, or workplace use.
  • Nonstick damage caused by metal or sharp utensils.
  • Damage caused by the use of scouring pads, steel wools, bleach, or any other abrasive cleaners or tools.
  • Minor imperfections and color variations.
  • Accessories are not covered by the warranty.

Customer Support

Contact us:

We would love to hear from you. If you have a question, comment, or recommendation that will help us help you, please send us a note using the contact info below.

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WRITE US

Customer Service: customerserviceimusa@groupeseb.com

CALL US

Toll-Free: 1-800-850-2501
Phone: 305-640-3000
Business Hours: Monday-Friday: 8:00 am – 5:00 pm EST

Manufacturer’s warranties may not apply in all cases, depending on factors such as the use of the product, where the product was purchased, or whom you purchased the product from. Please review the warranty carefully and contact the manufacturer if you have any questions.

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