reolink RLC Series Smart HD Wireless WiFi Camera with Zoom Instruction Manual

: June 4, 2024
: reolink

Table of Contents

What’s in the Box
Camera Introduction
Connection Diagram
Set up the Camera
Install the Camera
Troubleshooting
Speciﬁcations
Notiﬁcation of Compliance
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Operational Instruction
Apply to: RLC-511WA, RLC-410W, RLC-510WA

@ReolinkTech https://reolink.com

What’s in the Box

NOTE: Camera and accessories vary with different camera models that you purchase.

Camera Introduction

NOTE:

Different types of cameras are introduced in this section. Please check out the camera included in the package and check out the details from
The actual appearance and components may vary with different model of product.

Connection Diagram

Before initial setup, follow the steps below to connect your camera.

Connect the camera to a LAN port on your router with an Ethernet cable.
Power on the camera with a power adapter.

Set up the Camera

Download and launch the Reolink App or Client software, and follow the onscreen instructions to ﬁnish initial setup.
• On Smartphone
Scan to download the Reolink App.

https://reolink.com/wp-json/reo-v2/app/download

• On PC
Download path of the Reolink Client: Go to https://reolink.com >Support > App & Client.

Install the Camera

Installation Tips

Do not face the camera towards any light sources.
Do not point the camera towards a glass window. Or, it may result in poor image performance because of the window glare by infrared LEDs, ambient lights or status lights.
Do not place the camera in a shaded area and point it towards a well-lit area. Or, it may result in poor image performance. For better image quality, please make sure that the lighting condition for both the camera and the capture object is the same.
For better image quality, it’s recommended to clean the lens with a soft cloth from time to time.
Make sure the power ports are not exposed to water or moisture or blocked by dirt or other elements.
Do not install the camera at places where rain and snow may hit the lens directly.
The camera may work in extreme cold conditions as low as -25°C. Because when it is powered on, the camera will produce heat. You may power on the camera indoors for a few minutes before installing it outdoors.

NOTE: There are two different types of mounts for bullet cameras. Please check out the mount included in the package and follow the corresponding instruction to install the camera properly.

Mount the Camera

| Drill holes in accordance with the mounting hole template.
NOTE: Use the drywall anchors included in the package if needed.
---|---
| Install the mount base with the mounting screws included in the package.
NOTE: Run the cable through the cable notch on the mount base.
| To get the best field of view, loosen the adjustment knob on security mount and turn the camera.
| Stiffen the adjustment knob to lock the camera.

NOTE: If your camera has another mount without the adjusting knob, please loosen the adjusting screw with the provided hex key and turn the camera as shown below to adjust the angle.

Twist the screws with the wrench to unlock the camera and adjust its direction.

After adjustment, twist the screws back to lock the camera.

Troubleshooting

IP Camera is not Powering on
If you ﬁnd your camera is not powering on, try the following solutions:

Please check whether the outlet is working properly or not. Try to plug the camera into a different outlet and see if it works.
Please check whether the DC adapter is working or not. If you have another 12V DC power adapter which is working, please use another
power adapter and see if it works.

If these won’t work, please contact Reolink Support https://support.reolink.com

IR LEDs Stop Working
If you ﬁnd the IR LEDs of your camera stop working, try the following solutions:

Go to Device Settings and check whether you have enabled Infrared LEDs. If the LEDs are disabled, please enable them.
Please go to Live View and check the Day/Night mode. Set the mode to Auto to activate the IR lights.
Upgrade your camera’s ﬁrmware to the latest version.
Restore the camera to the factory settings and check the IR light settings again.

If these won’t work, please contact Reolink Support https://support.reolink.com

Speciﬁcations

Hardware Features
IR Distance: 30 meters (100ft)
Day/Night Mode: Auto switchover

General
Operating Temperature: -10°C to 55°C (14°F to 131°F)
Operating Humidity: 10%-90%
Weather Resistance: IP66 certiﬁed weatherproof

Notiﬁcation of Compliance

FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to thefollowing two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit: https://reolink.com/fcc-compliance-notice/.

Simpliﬁed EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Disposal of This Product
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty
This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or or Reolink authorized resellers. Learn more: https://reolink.com/warranty-and-return/.
NOTE: We hope that you enjoy the new purchase. But if you are not satisﬁed with the product and plan to return, we strongly suggest that you reset the camera to factory default settings and take out the inserted SD card before returning.

Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of the reach of children.

End User License Agreement
By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/eula/.

ISED Radiation Exposure Statement
This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

OPERATING FREQUENCY
(the maximum transmitted power)

2412MHz—2472MHz (19dBm)
5180 MHz—5320 MHz (18dBm)
5745 MHz—5825 MHz (18dBm)

Technical Support
If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com

REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL HONG KONG

EU REP Product Ident GmbH
Hoferstasse 9B, 71636 Ludwigsburg, Germany
prodsg@libelleconsulting.com

UK REP APEX CE SPECIALISTS LIMITED
89 Princess Street, Manchester, M1 4HT, UK
info@apex-ce.com

Aug 2021 QSG1_C 58.03.005.0011