Polk nue era In Ear Headphone User Manual

June 13, 2024
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Polk nue era In Ear Headphone

Product Information

The nue voeTM and nue eraTM are in-ear headphones manufactured by Polk, Inc. They provide high-quality audio and are designed for comfortable and immersive listening experiences. The headphones come with different eartip sizes to ensure a secure and personalized fit for each user. The headphones have a left and right orientation, indicated by the markings L and R, as well as different cable colors for each earpiece.

The headphones are covered by a limited one-year warranty from the date of original retail purchase. This warranty covers defects in material and workmanship. To avail of warranty service, it is recommended to register the product online or contact Polk Customer Service within ten days of purchase.

Product Usage Instructions

  1. Eartip Selection: It is recommended to try different eartips in each ear as no two ears are exactly the same size.
  2. Connecting Your Headphones: Before inserting the headphones, turn down the volume on your music player. Plug the headphone cable into the 1/8 (3.5 mm) stereo jack on your music player.
  3. Care & Storage:
    • Cleaning Eartips & Headphones: Always remove the eartips from your headphones before cleaning them. Use a damp cloth to clean the headphone, ensuring no liquid enters the headphone. To clean the eartips, use warm water and mild dish soap on a damp cloth. Do not use harsh cleaning agents. Make sure the eartips are completely dry before putting them back on the headphones.
    • Storing Your Headphones: Store your headphones in their protective case in a clean, dry environment. Avoid exposing the headphones to extreme heat or cold, high humidity, or liquids. Do not pull on the headphone cable to remove the earpieces from your ears or the plug from your music player.

If you have any questions or comments regarding your Polk purchase, you can contact Polk Customer Service by calling 800-377-7655 (M-F, 9:00 AM-5:30 PM EST) in North America and Canada. For inquiries outside the US, call +1-410-358-3600.

Technical Assistance

customer service
If anything is missing or damaged, or if your headphones fail to operate, contact the authorized
Polk dealer where you made your purchase, or contact Polk Customer Service immediately at 1-800-377-7655 (M-F, 9:00 AM-5:30 PM EST, USA & Canada only). If, after following the setup directions, you experience difficulty, please double-check that you followed the instructions correctly. Should you isolate the problem to a defect in the headphones, contact the authorized Polk dealer where you made your purchase, or contact Polk Customer Service by phone or via email: polkcs@polkaudio.com. Outside the USA & Canada, call +1-410-358-3600.
product disposal
Certain international, national and/or local laws and/or regulations may apply regarding the disposal of this product. For further detailed information, please contact the retailer where you purchased this product or the Polk Importer/Distributor in your country. important performance & safety tips

WARNING: listen carefully
Polk headphones are capable of playing at extremely high volume levels, which could cause serious or permanent hearing damage. Polk, Inc. accepts no liability for hearing loss, bodily injury or property damage resulting from the misuse of its products. Besides, we want you to keep your hearing so you’ll buy more Polk products.

enjoy your Polk headphones responsibly
It’s a very bad idea, and in many jurisdictions against the law, to operate a vehicle while wearing headphones. Crossing streets without being able to hear what’s going on around you can be danger-ous as well. Use your good common sense and never play headphones in an environment, or during an activity, that requires your complete attention. The sounds you hear around you could save your life.

How loud is too loud?

Polk headphones are capable of reproducing excellent musical detail, even at lower volume levels. You should limit prolonged exposure to volumes that exceed 85 decibels (dB). Regular exposure to sound over 100 B for more than 1 minute risks permanent hearing loss.
For more about safe volume levels, go to the Occupational Health and Safety Administration (OSHA) guidelines at www.osha.gov. eartip selection in-ear headphone

Eartips do more than help your headphones stay in place. Properly fitted eartips help you to eliminate extraneous noise, experience greater bass response and enjoy better tonal balance. Eartips that fit correctly also feel comfortable. A good fit sounds easy to achieve, and it is. But no two person’s ears are exactly the same. So we’ve included eartips of different sizes and designs to ensure your in-ear headphones sit securely and comfortably while optimizing their performance. The way to discover which eartips work best for you is to try your headphones with all of them. Start first with the small eartips, then try the next largest pair and so on. You want a comfortable fit with a good seal so the headphone won’t fall from your ear.
hint: Don’t be afraid to use different eartips in each ear. No two ears are exactly the same size.
connect your headphones listen
But first… turn down the volume on your music player before inserting your headphones.
Plug the headphone cable into the 1/8″ (3.5 mm) stereo jack on your music player. important: Headphones have a left and right orientation. They use the markings “L” and “R” to indicate which earpiece goes in which ear. You can also use the cable colors to determine left and right orientation. The colored cable is always the left earpiece; the black or white cable is always the right earpiece.

care & storage how to clean eartips & headphones

important: Always remove the eartips from your headphones before cleaning them and thoroughly dry them before putting them back onto the headphone. Use a damp cloth to clean the headphone.
DO NOT get any liquid in the headphone.
Use warm water and a mild dish soap on a damp cloth to remove dirt and earwax from the eartip. DO NOT use harsh cleaning agents. Make sure the eartips are completely dry before putting them back on the headphones. Also, when you put the eartips on the headphones, make sure they seat completely.

Storing your headphones

Store your headphones in their protective case. Store the case in a clean, dry environment.
DO NOT expose your headphones to extreme heat or cold, high humidity or liquids. It’s a really bad idea to pull on the headphone cable to remove the earpieces from your ears or the plug from your player. Don’t do it.

Limited one year warranty

Polk, Inc., warrants, to the original retail purchaser only, that this Polk Headphone Product will be free from defects in material and workmanship for a period of one (1) year from the date of original retail purchase from a Polk Authorized Dealer. This warranty will terminate automatically prior to its stated expiration if the original retail purchaser sells or transfers the product to any other party.

To allow Polk to offer the best possible warranty service, please register your new product online at: www.polkaudio.
com/registration or call Polk Customer Service at 800-377-7655 in the USA and Canada (outside the USA: +1-410-358-3600) within ten (10) days of the date of original purchase. Be sure to keep your original purchase receipt.
Defective Products must be shipped, together with proof of purchase, prepaid insured to the Polk Authorized Dealer from whom you purchased the Product, or to the Factory at 1 Viper Way, Vista, California 92081. Products must be shipped in the original shipping container or its equivalent; in any case the risk of loss or damage in transit is to be bore by you. If upon examination at the Factory or Polk Authorized Dealer it is determined that the unit was defective in materials or workmanship at any time during this Warranty period, Polk or the Polk Authorized Dealer will, at its option, repair or replace this Product at no additional charge. except as set forth below. All replaced parts and Products become the property of Polk. Products replaced or repaired under this warranty will be returned to you, within a reasonable time, freight prepaid.
This warranty does not include service or parts to repair damage caused by accident, disaster, misuse, abuse, negli- gence, inadequate packing or shipping procedures, commercial use, voltage inputs in excess of the rated maximum “of the unit, cosmetic appearance not directly attributable to defect in materials or workmanship, or service, repair, or modification of the Product which has not been authorized or approved by Polk. This warranty shall terminate if the Serial number on the Product has been removed, tampered with or defaced.
This warranty is in lieu of all other expressed Warranties. If this Product is defective in materials or workmanship as warranted above, your sole remedy shall be repair or replacement as provided above. In no event will Polk, Inc. be liable to you for any incidental or consequential damages arising out of the use or inability to use the Product, even if Polk,Inc. or a Polk Authorized Dealer has been advised of the possibility of such damages, or for any claim by any other party.
Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply to you.

All implied warranties on this Product are limited to the duration of this expressed Warranty. Some states do not allow limitation on how long an implied Warranty lasts, so the above limitations may not apply to you. This Warranty gives you specific legal rights, and you also may have other rights which vary from state to state.

This Warranty applies only to Products purchased in Canada, the United States of America, its possessions, and U.S. and NATO armed forces exchanges and clubs.
The Warranty terms and conditions applicable to Products purchased in other countries are available from the Polk Authorized Distributors in such countries.
Thank you for your Polk purchase. If you have a question or comment, please feel free to call us or email us.
In Morth America and Canada, call Polk Customer Service 800-377-7655 MM-F. 9:00 AM-5:30 PM EST) or via email polkcs@polkaudio.com. Outside the US, call +1-410-358-3600.

5601 Metro Drive
Baltimore, MD 21215
www.polkaudio.com
Copyright © March 2013
HBP2662A

Designed & engineered by Polk at its research facility in Baltimore, MD, USA. Made in China.
Polk is a DEI Holdings, Inc. Company. Polk is a registered trademark of Polk Audio, Inc.
Nue Voe & Nue Era are trademarks of Polk Audio, Inc.
iPad, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, and iPod touch are trademarks of Apple Inc.,registered in the U.S. and other countries. The remote and mic are supported only by iPod nano (4th generation and later), iPod classic (120GB, 160GB), iPod touch (2nd generation and later),iPhone 5, iPhone 4S, iPhone 4, iPhone 3GS, iPad (3rd generation and later), iPad mini, iPad 2 and iPad. The remote is supported by iPod shuffle (3rd generation and later). Audio is supported by all iPod models. “Made for iPod.” “Made for iPhone.” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.

References

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