STIEBEL ELTRON All Mini Tankless Electric Domestic Hot Water Heaters User Manual
- June 9, 2024
- STIEBEL ELTRON
Table of Contents
All Mini Tankless Electric Domestic Hot Water
Heaters
User Manual
All Mini, Mini™-E, DHC Trend, DHC-E Trend, DHC-E Plus Models
LIMITED WARRANTY
Subject to the terms and conditions set forth in this limited warranty,
Stiebel Eltron, Inc. (the “Manufacturer”) hereby warrants to the original
purchaser (the “Owner”) that each Tankless Electric Domestic Hot Water Heater
(the “Heater”) shall not (i) leak due to defects in the Manufacturer’s
materials or workmanship for a period of ten (10) years from the date of
purchase or (ii) fail due to defects in the Manufacturer’s materials or
workmanship for a period of three (3) years from the date of purchase. As
Owner’s sole and exclusive remedy for breach of the above warranty,
Manufacturer shall, at the Manufacturer’s discretion, send replacement parts
for local repair; retrieve the unit for factory repair, or replace the
defective Heater with a replacement unit with comparable operating features.
Manufacturer’s maximum liability under all circumstances shall be limited to
the Owner’s purchase price for the Heater.
This limited warranty shall be the exclusive warranty made by the Manufacturer
and is made in lieu of all other warranties, express or implied, whether
written or oral, including, but not limited to warranties of merchantability
and fitness for a particular purpose. Manufacturer shall not be liable for
incidental, consequential or contingent damages or expenses arising directly
or indirectly from any defect in the Heater or the use of the Heater.
Manufacturer shall not be liable for any water damage or other damage to
property of Owner arising, directly or indirectly, from any defect in the
Heater or the use of the Heater. Manufacturer alone is authorized to make all
warranties on Manufacturer’s behalf and no statement, warranty or guarantee
made by any other party shall be binding on Manufacturer.
Manufacturer shall not be liable for any damage whatsoever relating to or
caused by:
- any misuse or neglect of the Heater, any accident to the Heater, any alteration of the Heater, or any other unintended use;
- acts of God and circumstances over which Manufacturer has no control;
- installation of the Heater other than as directed by Manufacturer and other than in accordance with applicable building codes;
- failure to maintain the Heater or to operate the Heater in accordance with the Manufacturer’s specifications;
- operation of the Heater under fluctuating water pressure or in the event the Heater is supplied with non-potable water, for any duration;
- improper installation and/or improper materials used by any installer and not relating to defects in parts or workmanship of Manufacturer;
- moving the Heater from its original place of installation;
- exposure to freezing conditions;
- water quality issues such as corrosive water, hard water, and water contaminated with pollutants or additives;
Should owner wish to return the Heater to manufacturer for repair or
replacement under this warranty, Owner must first secure written authorization
from Manufacturer. Owner shall demonstrate proof of purchase, including a
purchase date, and shall be responsible for all removal and transportation
costs. If Owner cannot demonstrate a purchase date this warranty shall be
limited to the period beginning from the date of manufacture stamped on the
Heater. Manufacturer reserves the right to deny warranty coverage upon
Manufacturer’s examination of Heater. This warranty is restricted to the Owner
and cannot be assigned.
Some States and Provinces do not allow the exclusion or limitation of certain
warranties. In such cases, the limitations set forth herein may not apply to
the Owner. In such cases this warranty shall be limited to the shortest period
and lowest damage amounts allowed by law. This warranty gives you specific
legal rights and you may also have other rights which vary from State to State
or Province to Province.
Owner shall be responsible for all labor and other charges incurred in the
removal or repair of the Heater in the field. Please also note that the Heater
must be installed in such a manner that if any leak does occur, the flow of
water from any leak will not damage the area in which it is installed.
This Warranty is valid for U.S.A. & Canada only. Warranties may vary by country. Please consult your local Stiebel Eltron Representative for the Warranty for your country.
17 West Street
West Hatfield, MA 01088
TOLL FREE 800.582.8423
PHONE 413.247.3380
FAX 413.247.3369
info@stiebel-eltron-usa.com
www.stiebel-eltron-usa.com
References
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