Guntermann Drunck A9100394-1.00 Pro Video Personal Workplace Controller Installation Guide

Guntermann Drunck A9100394-1.00 Pro Video Personal Workplace Controller

Safety guidelines

Please read through the following safety guidelines before putting the G&D product into operation. The guidelines help to avoid damage to the product and prevent potential injuries.
Keep these safety guidelines ready to hand for all persons who use this product.
Observe all warnings and operating information given at the device or in this operating manual.

Disconnect all power sources
CAUTION: Shock hazard!
Before installation, ensure that the device has been disconnected from all power sources. Disconnect all power plugs and all power supplies of the device.

Warning: electric shock
To avoid the risk of electric shock, you should not open the device or remove any covers. If service is required, please contact our technicians.

Ensure constant access to the devices’ mains plugs
When installing the devices, ensure that the devices’ mains plugs remain accessible at all times.

Do not cover ventilation openings
For device variants with ventilation openings, it must always be ensured that the ventilation openings are not covered.

Ensure correct installation position for devices with ventilation openings
For reasons of electrical safety, devices with ventilation openings must only be installed in an upright, horizontal position.

Do not insert any objects through the device’s openings
Objects should never be inserted through the device’s openings. Dangerous voltage could be present. Conductive foreign bodies can cause a short circuit, which ca n lead to fires, electric shocks or damage to your devices.

Avoid tripping hazards
Avoid tripping hazards when laying cables.

Use earthed voltage source
Only operate this device with an earthed voltage source.

Use exclusively the G &D power packs
Only operate this device with the power packs included in delivery or listed in this operating manual.

Do not make any mechanical or electrical alterations to the device
Do not make any mechanical or electrical alterations to this device. Guntermann & Drunck GmbH is not responsible for compliance with regulations in the case of a modified device.

Do not remove device cover
The cover may only be removed by a G&D service technician. Unauthorised removal voids the guarantee. Failure to observe this precautionary measure can result in injuries and damage to the device!

Operate the device exclusively in the intended field of application
The devices are designed for indoor use. Avoid extreme cold, heat and moisture.

The »Personal Workplace-Controller« series

You can display the video signals of multiple sources simultaneously on the monitors connected to the Personal Workplace-Controller.
Place the monitors according to your requirements and arrange the video signals on the monitors simultaneously as you like. You can scale and frame each video signal individually and/or define the section to be displayed. It is also possible to adjust the arrangement of the video signals during operation.

IMPORTANT: Only when using a KVM variant, you can operate the connected computers directly via the console of the Personal Workplace-Controller .

Available variants
The Personal Workplace-Controller is available in three different variants:

• Personal Workplace-Controller Basic KVM
• Personal Workplace-Controller Pro KVM
• Personal Workplace-Controller Pro Video

NOTE: In default mode or legacy mode (see page 7), you can equip all variants with up to five output monitors with the aspect ratios 16:9 and 16:10.
The following resolutions are generally supported:

• 3840 × 2160 (16:9, 8.3 MP)
• 2560 × 1600 (16:10, 4.1 MP)
• 2560 × 1440 (16:9, 3.7 MP)
• 1920 × 1200 (16:10, 2.3 MP)
• 1920 × 1080 (16:9, 2.1 MP)
  Further resolutions are possible when using the dynamic mode (see page 7).

IMPORTANT: In default mode, check if the max. pixel grid of all monitors complies with the supported pxiel grid ex works (see page 18) listed in the technical data or if yo u can expand the required pixel grid for a fee.

ADVICE: The entry Configuration > Display Arrangement in the web application shows you the license information and a list of displays in use.
The variants differ in the number of video inputs, the number of operable computers and the number of monitors in dynamic mode (see page 7):

Variant| Video inputs| Operable computers| Connectable monitors in default mode| Connectable monitors in dynamic mode
---|---|---|---|---
Basic KVM| 9| 7| 5| 1 (expandable to 2)
Pro KVM| 18| 14| 5| 2 (expandable)
Pro Video| 26| None| 5| 2 (expandable)

Scope of delivery

• 1 × Personal Workplace-Controller Pro Video
• 2 × power cable (CEE 7/4)
• 1 × flyer “Safety Instructions”
• 1 × installation manual

NOTE: You can download the separate Configuration Manual on G&D’s website (www.gdsys.com).

Preparation

Choosing a location
When choosing the location of the device, ensure that the permitted ambient temperature (see Technical data on page 18) in the direct vicinity is observed and that it is not influenced by other devices.
The air inlets and outlets must not be blocked. Allow at least 10 cm of clearance behind and in front of the device to enable strong air circulation.

IMPORTANT: The Personal Workplace-Controller continuously monitors the internal temperature during operation.
Take steps to reduce the ambient temperature immediately if the message temperature is now at [x] °C is displayed.

Planning the video bandwidth
NOTE: If the data rate of the incoming video streams exceeds the available band-width, an overrun message will be displayed and some output windows will display no content.
Because of the very high data rates of the video streams, certain bandwidth restrictions must be observed when planning and operating the device:

• System: The device can process simultaneous video streams with a maximum total size of 2,000 MP/s.
• Video cards: Each video card (see page 21) can process simultaneous video streams with a maximum total size of 1,200 MP/s.

NOTE: The video performance of each video card is sufficient for processing up to nine HD video streams simultaneously.

Planning the maximum pixel area, number of output monitors and virtual outputs
The Personal Workplace-Controller supports two different output modes: standard mode (legacy mode) and dynamic mode.

Standard mode (legacy mode)
In standard mode (legacy mode) up to five output monitors with fixed aspect ratios of 16:9 and 16:10 are supported.
The variant Personal Workplace-Controller Pro Video can manage maximum pixel area of 16 MP as standard in this mode.
For example, in this mode you can display in the following resolutions on the connected output monitors:

• 2 × 3840×2160 (16:9, 8.3 MP)
• 4 × 2560×1600 (16:10, 4.1 MP)
• 1 × 3840×2160 (16:9, 8.3 MP) and 4 × 1920× 1200 (16:10, 2.3 MP)

ADVICE: You can purchase additional display licences (article number: A8200053) to expand each pixel area by an additional 8 MP.
NOTE: The maximum available pixel area is 8192×4096.

Dynamic mode
In dynamic mode two monitors with any aspect ratio are supported as standard, or two virtual outputs.
In this mode, for example, you can connect two output monitors with the following pixel areas:

• 5120×1440 (32:9, 7.4 MP)
• 3840×2160 (16:9, 8.3 MP)
• 2560×1600 (16:10, 4.1 MP)

ADVICE: For each additional display licence you purchase (article number: A8200053), you can connect one additional output monitor or use one additional virtual output.
NOTE: The maximum available pixel area is 8192×8192.

Connecting HDMI or DVI signals
The video cards use two different technical solutions for the video inputs:

• HDMI: Some of the video inputs (see tables on page 9) use HDMI sockets and process HDMI signals.
• DVI: The other video inputs (see tables on page 9) also use HDMI sockets, but process DVI signals.

NOTE: Although HDMI signals are supposed to be backward-compatible wit h DVI signals, this is not always the case.
For example, DVI signals from older graphics cards or onboard graphic GPUs can in some cases not be processed by the HDMI signal inputs.
Use the DVI signal inputs of the video cards if flickering occurs in the video display or if no signal messages are displayed.

Support of any frame rates
The HDMI connections support any frame rates.
The frame rate of an input should, however, be as close as possible to the frame rate of the output monitor. If this is not the case, frames will be left out or inserted a s needed. The output is then not entirely synchronous.

Installation

Connecting video inputs

NOTE: The video inputs are labelled with numbers from 1 to 26.
Connect the video sources to the various HDMI connections.
Observe the various technical requirements of the HDMI sockets of the total of three video cards:

INPUT
1| SIGNAL TYPE (IN
HDMI| TERNAL) MAX. PIXEL RATES
550 MP/s
---|---|---
2,3,4| HDMI| 300 MP/s
5,6,7,8| DVI| 165 MP/s
9| HDMI| 165 MP/s
INPUT
10| SIGNAL TYPE (IN
HDMI| TERNAL) MAX. PIXEL RATES
550 MP/s
---|---|---
11,12,13| HDMI| 300 MP/s
14,15,16,17| DVI| 165 MP/s
18| HDMI| 165 MP/s

ADVICE: Inputs 1 and 10 can process UHD video steams with 60 Hz and inputs 2, 3, 4, 11, 12 and 13 can process UHD video streams with 30Hz.

Connecting output monitors

Connect the output monitors to the five available video outputs:

OUTPUT
1A| CONNECTION
DisplayPort
---|---
1B| DisplayPort
1C| DisplayPort
1D| HDMI
1E| DVI-DL

Connect a monitor with a resolution of 3840 × 2160 pixels to output 1A to display the images of the video inputs

IMPORTANT: Display errors may occur at other resolutions. In this case, use the web application to select the required resolution under Configuration

Display Arran-gement (see Checking or changing the general configuration).

IMPORTANT: When connecting the monitors, observe the restrictions mentioned in the Technical data with regard to the number of monitors and the support pixel area (see page 18).

NOTE: If the monitor you want to use does not support the available connection types, use one or more optionally available converters where applicable.

Connecting other interfaces

Establishing network connection
N1: Connect this interface to the local network.

Connecting mouse, keyboard and USB stick
Display 1 to 4: You can connect a keyboard, a mouse or a USB stick at each of th e four USB interfaces.

ADVICE: To connect a keyboard, mouse and USB stick simultaneously, connect these devices to a USB hub. Connect the USB hub to a display interface.

NOTE: In the area Configuration > Display Settings of the web application, you ca n assign one of the four USB ports to a display.

PWR connections
PWR: These USB interfaces exclusively enable a power supply. They do not provide any USB data functionality.

Audio connections
In the web application, you can use certain audio connections for special purposes:

PURPOSE: AUDIO CONNECTION

• Streaming: Analogue line-in interface (blue)
• Virtual Channel: Analogue line-out interface (green)

NOTE: The other audio connections have no function.

Connection the power supply

Power 1/Power 2: Insert one cold-device cable included in delivery into each of th e two power packs.
NOTE: The power supply can be switched on and off at any time as long as logging mode is deactivated.

Getting started

Establish the power supply
Switch on the Personal Workplace-Controller by switching on the power supply of at least one power supply unit (Power 1/Power 2).

Initial configuration of the network settings
Configure the network settings to access the web application of the device.

NOTE: In the defaults, the following settings are pre-selected:

• DHCP deactivated
• Static IP address of the Personal Workplace-Controller: 10.0.4.41
• Netmask: 255.255.255.0

How to configure the network settings of the device:

1. Use a category 5 (or better) twisted pair cable to connect the network interface of any computer to the device‘s N1 interface.

2. Ensure that the IP address of the computer‘s network interface is part of the sub-net to which the Personal Workplace-Controller‘s IP address belongs to.
   NOTE: Use the IP address 10.0.4.100, for example.

3. Start the computer‘s web browser and enter 10.0.4.41 in the address bar.

4. The web application opens. Click on Network Settings under the Configuration tab.

5. Make the required settings here:
   Use DHCP:| § not selected: the static IP address is being used.
   § selected: obtains the IP address from a DHCP server.
   ---|---
   Static IP-Adresse:| Enter the interface IP address (only when USE DHCP has not been selected).
   Netmask:| Enter the network netmask (only when USE DHCP has not been selected).
   Gateway:| Enter the IP address of the gateway (only when USE DHCP has not been selected).
   DNS Server:| Enter the IP address of the DNS server (only when USE DHCP has not been selected).

6. Click Save.

7. Click Reboot now.

Activating further paid display licenses
After purchasing further display licenses, you will get a license key.

ADVICE: By purchasing additional display licenses (article number: A8200053), you can expand the pixel grid in default mode (legacy mode) by another 8 MP or con-nect an additional output monitor in dynamic mode or use an additional virtual out-put.

NOTE: The maximum available pixel grid in default mode (legacy mode) is 8192×4096 and 8192 × 8192 in dynamic mode.

NOTE: The file name of the license key is composed of the serial number of your Personal Workplace-Controller and the 2 MP display licenses available in default mode (legacy mode).

Importing the file into the web application activates the purchased licence(s).

How to import a display license:

1. In the web application, click on Configuration > Updates and Backup
2. Under Software updates, click on Update software from… and import the display license via the file dialogue. The update process starts automatically and the Personal Workplace-Controller is restarted.
3. Under Configuration > Display Arrangement, you can view all added and available display licenses.

NOTE: After activating the license key, 4 additional display licenses (1 × 8 MP, 2 × 4 MP or 4 × 2 MP) are available in default mode (legacy mode) for each additional license.
In dynamic mode, you can now use one additional output monitor or virtual output for each additional license.

Commissioning
After the first start of the device, all video inputs are displayed on the output monitor (default setting).

Figure 1: Displaying all video inputs on a monitor (Fig. similar, here: Personal Workplace-Controller Pro KVM)

Checking or changing the general configuration
Using the tabs of the web application, you can set up and manage the device.

NOTE: The Operation Manual is continuously updated and published on the G& D website (www.gdsys.com).
Follow the instructions in the separate Operation Manual to successively configure these settings:

1. On the tab Configuration, select the option Display Arrangement.
   Here, you can change from default mode (legacy mode) into dynamic mode.
   In addition, you can configure the number, the resolution and the behavior (expanded desktop) of the monitors.
   NOTE: Now the device restarts.

2. On the tab Configuration, select the option Display Settings and follow the instructions.

3. On the tab Configuration, select the option Network Settings
   if you want to change the network settings.

4. Select the tab Administration to configure the video channels.

5. Check and configure the other parameters of the device.

Status displays

Front panel
The LEDs on the front of the device show the operating status.

Middle ( ) ** [This LED has no function]
Right ( )**| Yellow| Error-free power supply
Red| Faulty power supply

IMPORTANT: Replace one of the redundant power supply units with a new power supply unit with the article number A4110056 as soon as the right LED lights up i n red or the message power supply failed appears.

Back panel
The LEDs on the network interface N1 show the status of the network connection.

Web application
The device monitors several parameters and reports warnings and errors for values exceeding their range.
These warnings and errors are displayed in the messages tab of the web application in the upper right corner. Warnings (blue) and errors (red) are visually indicated by different colors.

NOTE: Further information on this topic are given in the separate manual for oper-ating the device.
This manual is continuously updated and published on the G&D website (www.gdsys.com)

Technical data

General features

PERSONALWORKPLACE-CONTROLLER PRO VIDEO

Video inputs| Quantity:| 26
Socket:  see paragraph »Video cards« on page 21
Signal: see paragraph »Video cards« on page 21
Features : see paragraph »Video cards« on page 21
Video outputs| Interfaces:| 3 × DisplayPort 1.2 (max 600 MP/s)
| | 1 × HDMI 2.0 (max. 600 MP/s)
| | 1 × Dual-link DVI (max. 330 MP/s)

PERSONALWORKPLACE-CONTROLLER PRO VIDEO
Video processing| No. of monitors:| Default mode: Max. 5
Dynamic mode: 2 (expandable for a fee )
Supported pixel grid Ex works:| Default mode: 16 MP (expandable for a fee )
Dynamic mode: Any within the max. pixel grid
Max. pixel grid:| Default mode:

• max. 8192 pixels horizontally
• max. 4096 pixels vertically

Dynamic mode:

• max. 8192 pixels horizontally
• max. 8192 pixels vertically

Resolutions:| Default mode:
|

• 3840 × 2160
• 2560 × 1600
• 2560 × 1440
• 1920 × 1200
• 1920 × 1080
• Further resolutions possible when using the dynamic mode.

Exemplary resolutions:| Dynamic mode:
|

• 5120 × 1440
• 3840 × 2160
• 3840 × 1600
• 3840 × 1440
• 3840 × 1080
• 3440 × 1440
• 2560 × 1600
• 2560 × 1440
• 2048 × 2048
• 1920 × 1200
• 1920 × 1080
• Further VESA and CTA standardized resolutions within the scope of the video band- width/pixel rate and horizontal/vertical frequency possible.

Video bandwidth| Per video card:| Max. 1,200 MP/s
| Per system:| Max. 2,000 MP/s

PERSONALWORKPLACE-CONTROLLER PRO VIDEO
Other interfaces| Network:| 1 × RJ45 socket (10/100/1000 MBit/s)
USB:| 4 × USB-A socket ( Display 1…4 )
Power supply| Type:| Internal power supply unit
| Quantity:| 2
| Connection:| IEC plug (IEC-320 C14)
| Power consumption:| 100 – 240 VAC/63 – 47 Hz/5.00 – 2.5 0A
Housing| Material:| Steel plate
Dimensions (W × H × D):| 483 × 177 × 450 mm
Weight:| Approx. 20 kg
IP protection class| IP20
Operating environment| Temperature:| +5°C to +40°C
| Air humidity:| 10 % to 80 %, non-condensing
Storage environment| Temperature:| -20°C to +70°C
Air humidity:| 10 % to 95 %, non-condensing

Features of the video cards

VIDEO CARD #1

Input 1:| Socket:| HDMI socket
Signal:| HDMI
H display| Min. 320 pixel; max. 4096 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 550 MP/s
Inputs 2, 3, 4| Socket:| HDMI socket
| Signal:| HDMI
| H display:| Min. 320 pixel; max. 4096 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 300 MP/s
Inputs 5, 6, 7, 8:| Socket:| HDMI socket
Signal:| Single-link DVI
H display| Min. 320 pixel; max. 2560 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Input 9:| Socket:| HDMI socket
| Signal:| HDMI
| H display| Min. 320 pixel; max. 2560 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Video bandwidth| Per video card:| Max. 1,200 MP/s

VIDEO CARD #2
Input 10:| Socket:| HDMI socket
Signal:| HDMI
H display| Min. 320 pixel; max. 4096 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 550 MP/s
Inputs 11, 12, 13:| Socket:| HDMI socket
| Signal:| HDMI
| H display| Min. 320 pixel; max. 4096 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 300 MP/s
Inputs 14, 15, 16, 17:| Socket:| HDMI socket
Signal:| Single-link DVI
H display| Min. 320 pixel; max. 2560 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Input 18:| Socket:| HDMI socket
| Signal:| HDMI
| H display| Min. 320 pixel; max. 2560 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Video bandwidth| Per video card:| Max. 1,200 MP/s

VIDEO CARD #3
Inputs 19, 20, 21, 22, 23:| Socket:| HDMI socket
Signal:| HDMI
H display| Min. 320 pixel; max. 2560 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Inputs 24, 25, 26:| Socket:| HDMI socket
| Signal:| Single-link DVI
| H display| Min. 320 pixel; max. 2560 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Video bandwidth| Per video card:| Max. 1,200 MP/s

G &D. AND KVM FEELS RIGHT.
Hauptsitz | Headquarter
Guntermann & Drunck GmbH Systementwicklung
Obere Leimbach 9 | D-57074 Siegen | Phone +49 271 23872-0 [email protected] | www.gdsys.com

US-Büro | US-Office
G&D North America Inc.
4001 W. Alemada Avenue | Suite 100, Burbank, CA 91505 | Phone +1-818-748-3383 [email protected] | www.gdsys.com

References

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