Guntermann Drunck A9100392-1.10 Persona Workplace Controller Basic Installation Guide

Guntermann Drunck A9100392-1.10 Persona Workplace Controller Basic

Product Information

Specifications :

• Product Name: G&D PersonalWorkplace-Controller Basic KVM
• Model Number: A9100392-1.10
• Manufacturer: Guntermann & Drunck GmbH
• Address: Obere Leimbach 9, 57074 Siegen, Germany
• Contact: Telefon +49 (0) 271 23872-0, Telefax +49 (0) 271 23872-120

Features :

• General Features: Includes safety precautions, delivery contents, initial setup instructions, technical specifications
• Video Card Features: Supports HDMI, DVI signals with specific pixel rates for different display configurations

Product Usage Instructions

Safety Precautions:
Before installation, ensure that the device is disconnected from all power sources. Disconnect all power plugs and supplies to avoid any shock hazards.

Initial Setup:

1. Power Connection: Connect the power supply by turning on at least one of the power sources (Power 1/Power 2).
2. Network Configuration: Configure the network settings for initial setup.

Installation :

1. Connection of HDMI or DVI Signals: Follow the specified connections for different display configurations.
2. Additional Interfaces: Connect other necessary interfaces like DisplayPort, USB connections to computers.
3. Network Connection: Establish a network connection for streaming or virtual channel applications.
4. USB Connections: Connect USB cables to the computers for data transfer.
5. Power Supply Connection: Connect the power supply ensuring the logging mode is disabled.

FAQ (Frequently Asked Questions)

• Q: Can the device support multiple displays simultaneously?
  A: Yes, the device supports multiple displays with specific connections and configurations as mentioned in the user manual.

• Q: How do I switch between connected computers?
  A: You can switch between connected computers using the control options available on the Personal Workplace-Controller.

About this manual

• This manual has been carefully compiled and examined to the state-of-the-art.
• G&D neither explicitly nor implicitly takes guarantee or responsibility for the quality, efficiency and marketability of the product when used for a certain purpose that differs from the scope of service covered by this manual.
• For damages which directly or indirectly result from the use of this manual as well as for incidental damages or consequential damages, G&D is liable only in cases of intent or gross negligence.

Caveat Emptor

• G&D will not provide warranty for devices that:
  • Are not used as intended.
  • Are repaired or modified by unauthorized personnel.
  • Show severe external damages that was not reported on the receipt of goods.
  • Have been damaged by non G&D accessories.
• G&D will not be liable for any consequential damages that could occur from using the products.

Proof of trademark

• All product and company names mentioned in this manual, and other documents you have received alongside your G&D product, are trademarks or registered trade-marks of the holder of rights.
• © Guntermann & Drunck GmbH 2023. All rights reserved.
• Version 1.10 – 31/08/2023
• Firmware: 2.7.0-1
• Guntermann & Drunck GmbH
• Obere Leimbach 9
• 57074 Siegen
• Germany
• Phone +49 271 23872-0
• Fax +49 271 23872-120
• www.gdsys.com    sales@gdsys.com

FCC Statement

The devices named in this manual comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. The devices may not cause harmful interference, and
2. The devices must accept any interference received, including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if no t installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Safety guidelines

• Please read through the following safety guidelines before putting the G&D product into operation. The guidelines help to avoid damage to the product and prevent potential injuries.
• Keep these safety guidelines ready to hand for all persons who use this product.
• Observe all warnings and operating information given at the device or in this operating manual.

Disconnect all power sources

• CAUTION: Shock hazard!

• Before installation, ensure that the device has been disconnected from all power sources. Disconnect all power plugs and all power supplies of the device.

• Warning: electric shock
  To avoid the risk of electric shock, you should not open the device or remove any covers. If service is required, please contact our technicians.

• Ensure constant access to the devices’ mains plugs
  When installing the devices, ensure that the devices’ mains plugs remain accessible at all time.

• Do not cover the ventilation openings
  For device variants with ventilation openings, it must always be ensured that the ventilation openings are not covered.

• Ensure correct installation position for devices with ventilation openings
  For reasons of electric safety, devices with ventilation openings must only be installed in an upright, horizontal position.

• Do not insert any objects through the device’s openings
  Objects should never be inserted through the device’s openings. Dangerous voltage could be present. Conductive foreign bodies can cause a short circuit, which ca n lead to fires, electric shocks or damage to your devices.

• ! Avoid tripping hazards
  Avoid tripping hazards while laying cables.

• Use earthed voltage source
  Only operate this device with an earthed voltage source.

• Use exclusively the G &D power pack
  Only operate this device with the power packs included in delivery or listed in this operating manual.

• Do not make any mechanical or electrical alternations to the device
  Do not make any mechanical or electrical alternations to this device. Guntermann & Drunck GmbH is not responsible for compliance with regulations in the case of a modified device.

• Do not remove device cover
  The cover may only be removed by a G&D service technician. Unauthorised removal voids the guarantee. Failure to observe this precautionary measure ca n result in injuries and damage to the device.

• ! Operate the device exclusively in the intended field of application
  The devices are designed for indoor use. Avoid extreme cold, heat or humidity.

The »PersonalWorkplace-Controller« series

• You can display the video signals of multiple sources simultaneously on the monitors connected to the Personal Workplace-Controller.
• Place the monitors according to your requirements and arrange the video signals on the monitors simultaneously as you like. You can scale and frame each video signal individually and/or define the section to be displayed. It is also possible to adjust the arrangement of the video signals during operation.
• IMPORTANT: Only when using a KVM variant, you can operate the connected computers directly using the keyboard and mouse connection to the Personal Workplace-Controller.

Available variants
The PersonalWorkplace-Controller is available in three different variants:

• PersonalWorkplace-Controller Basic KVM
• PersonalWorkplace-Controller Pro KVM
• PersonalWorkplace-Controller Pro Video

NOTE: In legacy mode (see page 7), you can equip all variants with up to five output monitors with the aspect ratios 16:9 and 16:10.

• The following resolutions are generally supported:
  

  • 3840 × 2160 (16:9, 8.3 MP)
  • 2560 × 1600 (16:10, 4.1 MP)
  • 2560 × 1440 (16:9, 3.7 MP)
  • 1920 × 1200 (16:10, 2.3 MP)
  • 1920 × 1080 (16:9, 2.1 MP)

• Further resolutions are possible when using the dynamic mode (see page 7).

• IMPORTANT: In legacy mode, check if the max. pixel grid of all monitors complies with the supported pxiel grid ex works (see page 20) listed in the technical data or if yo u can expand the required pixel grid for a fee.

• ADVICE: The entry Configuration > Display Arrangement in the web application shows you the license information and a list of displays in use.

The variants differ in the number of video inputs, the number of operable computers and the number of monitors in dynamic mode (see page 7):

Variant| Video inputs| Operable computers| Connectable monitors in dynamic mode| Connectable monitors in legacy mode
---|---|---|---|---
Basic KVM| 9| 7| 1 (expandable to 2)| 5
Pro KVM| 18| 14| 2 (expandable)| 5
Pro Video| 26| None| 2 (expandable)| 5

Scope of delivery

• 1 × PersonalWorkplace-Controller Basic KVM
• 2 × power cable (CEE 7/4)
• 1 × flyer “Safety Instructions”
• 1 × installation manual

NOTE: You can download the separate Configuration Manual on G&D’s website ( www.gdsys.com ).

NOTE: The chassis is equipped with a lockable front panel. There are no controls behind the front panel, only the recessed LEDs and two powerful fans. The fan wheels are not completely protected from access by additional covers. Only the closed front panel offers protection. To avoid injuries, the panel was intentionally locked. The key is therefore not included in the scope of delivery.

Preparation

Choosing a location

• When choosing the location of the device, ensure that the permitted ambient temperature (see Technical data on page 20) in the direct vicinity is observed and that it is not influenced by other devices.
• The air inlets and outlets must not be blocked. Allow at least 10 cm of clearance behind and in front of the device to enable strong air circulation.
• IMPORTANT: The PersonalWorkplace-Controller continuously monitors the internal temperature during operation.
• Take steps to reduce the ambient temperature immediately if the message temperature is now at 75°C is displayed.

Planning the video bandwidth

NOTE: If the data rate of the incoming video signals exceeds the available band-width, an overrun message will be displayed and some output windows will display no content.

• Because of the very high data rates of the video signals, certain bandwidth restrictions must be observed when planning and operating the device:
  • System: The device can process simultaneous video signals with a maximum total size of 2,000 MP/s.
  • Video card: The video card (see page 23) can process simultaneous video signals with a maximum total size of 1,200 MP/s.
• NOTE: The video performance of the video card is sufficient for processing up to nine HD video signals simultaneously.

Planning the maximum pixel area, number of output monitors and virtual outputs
The PersonalWorkplace-Controller supports two different output modes: dynamic mode and legacy mode.

Dynamic mode
In dynamic mode one monitor with any aspect ratio is supported as standard, or one virtual output.

• In this mode, for example, you can connect one output monitor with the following pixel areas:
  • 5120×1440 (32:9, 7.4 MP)
  • 3840×2160 (16:9, 8.3 MP)
  • 2560×1600 (16:10, 4.1 MP)
• ADVICE: You can purchase an additional display licence (article number: A8200054) to connect a maximum of one additional output monitor or use one additional virtual output.
• NOTE: The maximum available pixel area is 8192×8192.

Legacy mode

• In legacy mode up to five output monitors with fixed aspect ratios of 16:9 and 16:10 are supported.
• The variant PersonalWorkplace-Controller Basic KVM can manage maximum pixel area of 8 MP in this mode.
• For example, in this mode you can display in the following resolutions on the connected output monitors:
  • 1 × 3840×2160 (16:9, 8.3 MP)
  • 2 × 2560×1600 (16:10, 4.1 MP)
  • 1 × 2560×1600 (16:10, 4.1 MP) and 2 × 1920× 1200 (16:10, 2.3 MP)
• ADVICE: You can purchase an additional display licence (article number: A8200054 ) to expand the pixel area to a maximum total size of 16 MP.
• NOTE: The maximum available pixel area is 8192×4096.

Connecting HDMI or DVI signals
The video card uses two different technical solutions for the video inputs:

• HDMI: Some of the video inputs (see tables on page 9) use HDMI sockets and pro-cess HDMI signals.
• DVI: The other video inputs (see tables on page 9) also use HDMI sockets, but process DVI signals.

NOTE: Although HDMI signals are supposed to be backward-compatible wit h DVI signals, this is not always the case.

• For example, DVI signals from older graphics cards or onboard graphic GPUs can in some cases not be processed by the HDMI signal inputs.
• Use the DVI signal inputs of the video cards if flickering occurs in the video display or if no signal messages are displayed.

Support of any frame rates

• The HDMI connections support any frame rate within the maximum pixel rate.
• The frame rate of an input should, however, be as close as possible to the frame rate of the output monitor. If this is not the case, frames will be left out or inserted a s needed. The output is then not entirely synchronous.

Installation

Connecting video inputs

NOTE: The video inputs are labelled with numbers from 1 to 9.

Connect the video sources to the various HDMI connections. Observe the various technical requirements of the HDMI sockets:

INPUT 1| SIGNAL TYPE (IN HDMI| TERNAL) MAX. PIXEL RATES 550 MP/s
---|---|---
2,3,4| HDMI| 300 MP/s
5,6,7,8| DVI| 165 MP/s
9| HDMI| 165 MP/s

ADVICE: Input 1 can process UHD video signals with 60Hz and inputs 2, 3 and 4 can process UHD video signals with 30Hz.

Connecting output monitors

Connect the output monitors to the five available video outputs:

OUTPUT

1A

| CONNECTION

DisplayPort

---|---
1B| DisplayPort
1C| DisplayPort
1D| HDMI
1E| DVI-DL

As a factory setting, all video inputs are displayed at output 1A. In order to initial start-up, it is necessary to use a monitor with a resolution of 3840 x 2160 pixels on output 1A

• IMPORTANT: Display errors may occur at other resolutions. In this case, use the web application to select the required resolution under Configuration > Display Arrangement (see Checking or changing the general configuration on page 18).
• IMPORTANT: When connecting the monitors, observe the restrictions mentioned in the Technical data with regard to the number of monitors and the supported pixel grid (see page 20).
• NOTE: If the monitor you want to use does not support the available connection types, use one or more optionally available converters where applicable.

Connecting other interfaces

Establishing network connection
N1: Connect this interface to the local network.

Connecting mouse, keyboard and USB stick

• Display 1 to 4: You can connect a keyboard, a mouse or a USB stick at each of the four USB interfaces.
• ADVICE: To connect a keyboard, mouse and USB stick simultaneously, connect these devices to a USB hub. Connect the USB hub to a display interface.
• NOTE: In the area Configuration > Display Settings of the web application, you ca n assign one of the four USB ports to a display.

PWR connections

• PWR: These USB interfaces exclusively enable a power supply. They do not provide any USB data functionality.
• Audio connections
  • In the web application, you can use certain audio connections for special purposes:
  • PURPOSE AUDIO CONNECTION
• Streaming Analogue line-in interface (blue)
• Virtual Channel Analogue line-out interface (green)

NOTE: The other audio connections have no function.

Establishing USB connections with the computers

• The PersonalWorkplace-Controller Basic KVM is equipped with 7 USB type-B connections for sending keyboard and mouse signals to the USB interface of a computer.
• Socket 1 to 7: Connect each interface to a computer that you want to assign the key-board or mouse signal to.
• NOTE: In the area Administration > Channel > Keyboard & Mouse of the web application, assign a channel to one of the available USB connections.

Connection the power supply

• Power 1/Power 2: Insert one cold-device cable included in delivery into each of the two power packs.
• NOTE: The power supply can be switched on and off at any time as long as logging mode is deactivated.

Getting started

Establish the power supply
Switch on the PersonalWorkplace-Controller by switching on the power supply o f at least one power supply unit (Power 1/Power 2).
Initial configuration of the network settings
Configure the network settings to access the web application of the device.

NOTE: By default, the following settings are preset:

• DHCP activated
  • The assigned IP address is not displayed anywhere. Contact your network administrator to obtain the IP address assigned by the DHCP server.
  • For commissioning, access via the fallback IP address 169.254.213.44 is recommended. Through Automatic Private IP Addressing, this address should be reach-able without configuration.
  • Secure browsing (HTTPS) enabled
  •  self-signed certificate is stored for this purpose in the factory default state.
  • User-loging for the browser is enabled
  • he default login is:
• User: Admin
• Password: 4658
  • After the first login you will be prompted to change the password.

How to configure the network settings of the device:

• Use a category 5 (or better) twisted pair cable to connect the network interface of any computer to the device‘s N1 interface.

• Open a browser and enter 169.254.213.44. Through Automatic Private IP Addressing, this address should be reachable without configuration.
  NOTE: If the IP address cannot be reached after all, check the IP address of the computer and, if necessary, set it to 169.254.213.1, Netmask 255.255.255.0.

• The web application opens with a login screen.

• The credentials for the first login are:

  1. User: Admin
  2. Password: 4658

• Click on Network Settings under the Configuration tab.

• Make the required settings here:

Use DHCP:| § not selected: the static IP address is being used. § selected: obtains the IP address from a DHCP server.
---|---
Static IP-Address:| Enter the interface IP address (only if USE DHCP inactive).
Netmask:| Enter the network netmask (only if USE DHCP inactive).
Gateway:| Enter the IP address of the gateway (only if USE DHCP inactive).
DNS Server:| Enter the IP address of the DNS server (only if USE DHCP inactive).

• Click Save.
• Click Reboot now.

Activating further paid display license
After purchasing another display license, you will get a license key.

• ADVICE: By purchasing an additional display license (article number: A8200054), you can expand the pixel grid in default mode (legacy mode) to up to 16 MP or connect an additional output monitor in dynamic mode or use an additional virtual output.
• NOTE: The maximum available pixel grid in legacy mode is 8192×4096 and 8192 × 8192 in dynamic mode.
• NOTE: The file name of the license key is composed of the serial number of your PersonalWorkplace-Controller and the 2 MP display licenses available in legacy mode.

Importing the file into the web application activates the purchased licence.

How to import a display license:

1. In the web application, click on Configuration > Updates and Backup
2. Under Software updates, click on Update software from… and import the display license via the file dialogue. The update process starts automatically and the Per-sonalWorkplace-Controller is restarted.
3. Under Configuration > Display Arrangement, you can view all added and available diplay licenses.

NOTE: After activating the license key, you can now use eight display licenses (2 × 8MP, 4 × 4MP or 8 × 2MP) in default mode.
In dynamic mode, you can now use two output monitors or virtual outputs.

Commissioning
As a factory setting, all video inputs are displayed at the monitor connected to out-put 1 within initial start-up.

Checking or changing the general configuration
Using the tabs of the web application, you can set up and manage the device.
NOTE: The Operation Manual is continuously updated and published on the G&D website ( www.gdsys.com ).

Follow the instructions in the separate Operation Manual to successively configure these settings:

1. On the tab Configuration, select the option Display Arrangement.
2. Here, you can decide to use legacy mode or dynamic mode.
3. In addition, you can configure the number, the resolution and the behavior (expanded desktop) of the monitors.
4. NOTE: The device restarts after changes are applied.
5. On the tab Configuration, select the option Display Settings and follow the instructions.
6. On the tab Configuration, select the option Network Settings if you want to change the network settings.
7. Select the tab Administration to configure the video channels.
8. Check and configure the other parameters of the device.

Status displays

Front panel
The LEDs on the front of the device show the operating status. IMPORTANT: Replace one of the redundant power supply units with a new power supply unit with the article number A4110056 as soon as the right LED lights up i n red or the message power supply failed appears.

Back panel
The LEDs on the network interface N1 show the status of the network connection.

Web application
The device monitors several parameters and reports warnings and errors for values exceeding their range.
These warnings and errors are displayed in the messages tab of the web application in the upper right corner. Warnings (blue) and errors (red) are visually indicated by different colors.

NOTE: Further information on this topic are identified in a separate manual for operating the device.
This manual is continuously updated and published on the G&D website ( www.gdsys.com )

Technical data

General features

PERSONALWORKPLACE-CONTROLLER **BASIC ****KVM**

Video inputs| Quantity:| 9
Socket:                           ê see paragraph »Video cards« on page 23
Signal:                             ê see paragraph »Video cards« on page 23
Features:                        ê see paragraph »Video cards« on page 23
Video outputs| Interfaces:| 3 × DisplayPort 1.2 (max 600 MP/s)
| | 1 × HDMI 2.0 (max. 600 MP/s)
| | 1 × Dual-link DVI (max. 330 MP/s)

PERSONALWORKPLACE-CONTROLLER **BASIC ****KVM
Video processing| No. of monitors:| Dynamic mode: 1 (expandable for a fee to up to 2)
Legacy mode: Max. 5
Supported pixel grid Ex works:| Dynamic mode: Any within the max. pixel grid
Legacy mode: 8to up to 16 MP )
Max. pixel grid:| Dynamic mode:**

• max. 8192 pixels horizontally
• max. 8192 pixels vertically

Legacy mode:

• max. 8192 pixels horizontally
• max. 4096 pixels vertically

Exemplary resolutions:| Dynamic mode:

• 5120 × 1440
• 3840 × 2160
• 3840 × 1600
• 3840 × 1440
• 3840 × 1080
• 3440 × 1440
• 2560 × 1600
• 2560 × 1440
• 2048 × 2048
• 1920 × 1200
• 1920 × 1080

ê Further VESA and CTA standardized resolutions within the scope of the video band- width/pixel rate and horizontal/vertical frequency possible.

Legacy mode:

• 3840 × 2160
• 2560 × 1600
• 2560 × 1440
• 1920 × 1200
• 1920 × 1080
• Further resolutions possible when using the dynamic mode.

Video bandwidth| Per video card:| Max. 1,200 MP/s
| Per system:| Max. 2,000 MP/s

PERSONALWORKPLACE-CONTROLLER **BASIC ****KVM
USB connections to hosts| Socket:| 7 × USB-B
Other interfaces| Network:| 1 × RJ45 socket (10/100/1000 MBit/s)
USB:| 4 × USB-A socket ( Display 1…4 )
Power supply| Type:| Internal power supply unit
| Quantity:| 2
| Connection:| IEC plug (IEC-320 C14)
| Power consumption:| 100 – 240 VAC/63 – 47 Hz/5.00 – 2.50A
Housing| Material:| Steel plate
Dimensions (W × H × D):| 483 × 177 × 450 mm
Weight:| Approx. 20 kg
IP protection class| IP20
Operating environment| Temperature:| +5°C to +40°C
| Air humidity:| 10 % to 80 %, non-condensing
Storage environment**| Temperature:| -20°C to +70°C
Air humidity:| 10 % to 95 %, non-condensing

Features of the video card

VIDEO CARD

Input 1:| Socket:| HDMI socket
Signal:| HDMI
H display:| Min. 320 pixel; max. 4096 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 550 MP/s
Inputs 2, 3, 4:| Socket:| HDMI socket
| Signal:| HDMI
| H display:| Min. 320 pixel; max. 4096 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 300 MP/s
Inputs 5, 6, 7, 8:| Socket:| HDMI socket
Signal:| Single-link DVI
H display:| Min. 320 pixel; max. 2560 pixel
V display:| Min. 200 lines; max. 2560 lines
Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Input 9:| Socket:| HDMI socket
| Signal:| HDMI
| H display:| Min. 320 pixel; max. 2560 pixel
| V display:| Min. 200 lines; max. 2560 lines
| Pixel rate:| Min. 16 MP/s; max. 165 MP/s
Video bandwidth:| Per video card:| Max. 1,200 MP/s

G &D. AND KVM FEELS RIGHT.

• Hauptsitz | Headquarter
  • Guntermann & Drunck GmbH Systementwicklung
  • Obere Leimbach 9 | D-57074 Siegen |
  • Phone +49 271 23872-0 sales@gdsys.com | www.gdsys.com
• US-Büro | US-Office
  • G&D North America Inc.
  • 4001 W. Alemada Avenue | Suite 100, Burbank, CA 91505 |
  • Phone +1-818-748-3383 sales.us@gdsys.com | www.gdsys.com

References

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