GE Appliances PTW Series Dishwasher Owner’s Manual

GE Appliances PTW Series Dishwasher

Product Information

The GE Appliance is a product manufactured by the General Electric Company. It is a household appliance designed to provide various functions for your home. The appliance is crafted with attention to detail, innovation, and design, ensuring a high-quality experience. Registering your appliance is important as it allows the company to provide you with important product information and warranty details when needed.

Product Usage Instructions

Before using the appliance, it is crucial to read and understand all instructions provided in the user manual. To ensure your safetyand prevent any potential risks, follow the following usage  instructions:

1. Read all instructions in the user manual before operating the appliance.
2. Follow all fabric care instructions and warnings to prevent garment melting or damage to the appliance.
3. Avoid washing or drying articles that have been in contact with gasoline, dry-cleaning solvents, or other flammable/explosive substances, as they may emit vapors that can ignite or explode.
4. Do not add gasoline, dry-cleaning solvents, or other flammable/explosive substances to the wash water.
5. If the hot water system has not been used for two weeks or more, turn on all hot-water faucets and let the water flow for several minutes before using the washing machine. This will release any accumulated hydrogen gas, which is flammable. Avoid smoking or using an open flame during this process.
6. Keep children away from the appliance and supervise them closely when it is in use near them.
7. Before removing the washer from service or discarding it, ensure to remove the door or lid as instructed. Failure to do so may result in injury or harm.
8. Avoid reaching into the appliance while the tub or agitator is moving to prevent accidental entanglement.
9. For waterproof, water-resistant, and bulky items, only use the Bulky (or Delicates) cycle. Using other cycles may cause excessive vibration and result in injury or damage to the washer, walls, or floor. Do not mix waterproof and non-waterproof items.
10. Do not install or store the appliance where it will be exposed to the weather.
11. Do not tamper with controls, attempt any repairs, or replace any part of the appliance unless specifically recommended in the user maintenance instructions or published user repair instructions that you understand and have the necessary skills to carry out.
12. Do not operate the appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

Following these usage instructions will help ensure a safe and satisfactory experience with your GE Appliance.

IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE

APPLIANCE

WARNING
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• Read all instructions before using the appliance.
• Follow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.
• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.
• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
• For waterproof, water-resistant and bulky items, only use the Bulky (or Delicates) cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor. DO NOT mix waterproof and non-waterproof items.
• DO NOT install or store this appliance where it will be exposed to the weather.
• DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.
• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.
• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
• See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

Proper Disposal of your Appliance

Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

READ AND SAVE THESE INSTRUCTIONS

PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

• Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.
• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
• Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.
• Ensure washer is properly leveled and washer legs are adjusted such that unit is stable.
• Optional drain hose extension recommended for discharging heights from 60” – 96”.
• GE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
• GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
• Consider recycling options for your appliance packaging material.

START-UP SEQUENCE
Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve or drain pump for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle.

AUTOMATIC DRAIN SEQUENCE
Machine will automatically drain any time the lid is left open for more than 15 minutes and water is present. Machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is present.

While in WATER STATION mode, machine will automatically drain after changing the cycle knob to another cycle. On some models, this feature may only be available through the GE Appliances SmartHQ App.

WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES
Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616.

• Part Number: Accessory
• PM14X10002 Or:4 ft rubber water supply hoses
• PM14X10005:4 ft braided water supply hoses
• WH49X301:Drain hose extension
• PM7X2:Washer Floor Tray

Getting started

• WARNING
  To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
  Throughout this manual, features and appearance may vary from your model.

Step 1

• Add fabric softener to the fabric softener dispenser. IMPORTANT: For detergent use, see the specific dispenser section in this manual for your model.
•  If using detergent packets, add to the Laundry Pack Dispenser compartment or add to the bottom of the wash basket before adding clothes. We recommend the use of High Efficiency laundry packs such as Tide PODS™ or Gain Flings™.

Step 2

• Loosely add items around agitator or Infusor. Overloading may negatively impact wash performance. See page 13 for suggested loading examples.
• If not using a dispenser, add the manufacturer’s recommended amount of detergent to the top of the load after adding clothes. We recommend the use of High Efficiency detergents such as Tide in your energy efficient washer.

Step 3

• Close lid.
  NOTE: Unit will not start with lid open except on Bulky cycle.

• Select wash cycle.

• Select wash options, including Deep Rinse option when using fabric softener.

• Select options .

Step 4

• Press Start.

Features and appearance will vary.

• A. Power
  Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
  NOTE
  Pressing Power does not disconnect the appliance from the power supply.

• B. Start/Pause
  Press Start to begin the cycle.
  NOTE
  Unless Bulky cycle is selected, the lid must be closed for the washer to start cycle. If the lid is open, “Lid” will scroll across the display. During the load sensing portion of the cycle, the lid will lock and “SEnSing” will scroll across the display. When load sensing is complete, the lid will unlock.
  Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.
  To continue the cycle, press Start again. If water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket. NOTE: Machine will automatically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin new cycle.

• C. Display and Status Lights
  Display
  The display shows the approximate time remaining until the end of the cycle.

NOTE
The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.
In addition, this display will, “scroll” the washer status:

• Balancing : Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• Delay :  When Delay Wash is initiated. Replaced with estimated time when cycle starts.
• End :End of current cycle.
• FILL :“FILL” will scroll across the display during fill. Afterwards the estimated end of cycle time is displayed.
• H2O SUPPLY :Can not sense water level (water supply possibly turned off).
• Lid : Cycle stopped because lid is open. Close the lid and press the Start button if needed.
• Sensing : Sensing out-of-balance condition, waterproof items, or load size and type before and during fill (normal).
• PAUSE : Cycle paused because the lid was opened during start up sequence or the Start/Pause button was pressed.

Press Start button again to restart the cycle.
Cycle status lights: Shows whether the washer is in the Pre-wash, Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle.

NOTE
Cycle status lights vary by model.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.

Feature status lights indicate (see sections F and G for more details)

• Pause – Will display when washer is paused between cycles.
• Controls – The washer is locked – will blink once if you press any button or turn the cycle knob.
• Lid Lock – The lid is locked. See the Control Lock description.
• WIFI (on some models) – Will display when washer is connected via WIFI. Will blink when you are attempting to connect your device to your home WiFi.

Spin Stop – Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully come to a stop.

Consumer Help Indicator
Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice scrolling on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking| If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
---|---
H2O SUPPLY

(Water not entering washer)

| Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4 minute lock- out period. The washer controls wont respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will
start over again.
Canceled| Canceled may scroll on the display if the machine was paused for longer than 24 hours or if the machine has stopped itself before the cycle completed due to certain errors. As soon as the message starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls wont respond/change during this time. After the 4 minute period, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem persists, call GE Appliances at 800.
GE.CARES (800.432.2737) for service.
Lid| Lid will be shown on display if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800.GE.CARES (800.432.2737) for service.

D Wash Cycles-Cycle Selector Knob
The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to begin the new cycle selection.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.

Downloaded
Use with the SmartHQ App to download additional cycles to your washer. Defaults to Active Wear cycle (see cycle table below).

Items to Wash| Cycle| Wash Temp| Soil Level| Spin Selection

(Duration)

| Options Disabled| Cycle Details
---|---|---|---|---|---|---
Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.| Colors Normal| Hot Warm Colors Cool Cold

Tap Cold

| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| Deep Fill| Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Heavy or Extra Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multi- stage fills and wash periods to provide

optimal fabric care.

Lingerie and special care fabrics with light soil.| Delicates| Hot Warm Colors Cool Cold

Tap Cold

| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| Tangle Control| Utilizes an extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. It is recommended to place

small or ultra delicate items in mesh bags before washing.

Small loads of lightly soiled items that are needed in a hurry. Examples include one casual

wear outfit or 3 soccer uniforms.

| Quick Wash| Hot Warm Colors Cool Cold| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| None| Utilizes more intense agitation profile and expedited wash period to clean small lightly soiled loads in the fastest time possible.
Wet load of items. For items that need only to be rinsed, use this cycle with Deep Rinse option.| Drain & Spin| | | Max

++

Normal

Off

| Power Clean Gentle Care Tangle Control Auto Soak Smart Wash Smart Rinse Pre- Wash

Smart Dispense

| Utilizes a high speed spin to extract water from wet items. For items that need to be rinsed, select the Deep Rinse option when using this cycle.
Heavily soiled colorfast items.| Sanitize with Oxi ***| Hot| Heavy**| Max

++

+

| Power Clean Gentle Care Tangle Control Auto Soak Smart Wash Smart Rinse Pre-Wash

Smart Dispense

| Cycle uses an initial lower water fill for super concentrated, high temperature sanitization followed by a heavy wash step. A pump purge and deep rinse is incorporated to remove contaminants. See additional details below. Smart Dispense not

available on this cycle.

Jeans with medium to light soil.| Jeans| Hot Warm Colors Cool Cold

Tap Cold

| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| None| Combines higher water levels, a specially designed agitation profile, and multi-step wash to care for jeans with medium to light soil.
Water-resistant, bedding and bulky items, such as large coats, mattress pads, and bath mats.| Bulky| Hot Warm Colors Cool Cold Tap Cold| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| Tangle Control| Provides a Deep Fill/max fill wash water level to wash bulky and waterproof items. Also incorporates a Deep Fill rinse to effectively rinse bulky items and a low spin speed appropriate for these items. Only use this cycle for water-resistant,
bedding or bulky items.

D Wash Cycles-Cycle Selector Knob

Items to Wash| Cycle| Wash Temp| Soil Level| Spin Selection (Duration)| Options Disabled| Cycle Details
---|---|---|---|---|---|---
Towels Sheets| Towels / Sheets| Hot Warm Colors Cool Cold Tap Cold| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| None| Cycle designed washing towels or sheets, using a higher water level to effectively clean these items. It is recommended that towels and sheets be washed

separately for best care and washing

performance. For waterproof bed covers use Bulky cycle.

Whites and household linens| Whites| Hot Warm Colors Cool

Cold Tap Cold

| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| None| Cycle tailored to clean and brighten your whites.
Various specialty fabrics| Down- loaded| ****

Refer to SmartHQ App

| Specialty cycles selectable through
the SmartHQ App. Defaults to Active Wear.
Medium to lightly soiled athletic wear items of technical or synthetic fabrics.| Active Wear (Down- loaded) Default| Hot Warm Colors Cool Cold

Tap Cold

| Heavy Heavy (-) Normal Light (+) Light| Max

++

Normal

Off

| None| Default cycle for the Downloaded cycle position. Cycle designed for care of medium to lightly soiled active wear, athletic wear, and technical fabrics. Incorporates

a dual stage wash period to effectively treat body soils and

odors.

WARNING
Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.

For Waterproof, Water-Resistant, or Bulky:

• Only use the Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
• Do not mix waterproof and non-waterproof items.
• Read the Owner’s Manual for wash cycle details.

*Sanitize with Oxi
The Sanitize With Oxi cycle, when using an Oxi additive along with your detergent, is designed to remove 99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a top load washer, follow the detergent and the Oxi product label instructions. For the Sanitize With Oxi cycle only, add the clothes first and then place the detergent and Oxi product directly on top of the load. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

• E. Settings
  Individual settings for water temperature (Temp), agitation (Soil), and spin (Spin) can be set from the minimum (lowest in column) to maximum (highest in column).
  NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).

F. Cycle Options
Deep Fill
Select the Deep Fill feature for loads where extra water is desired. The Deep Fill feature is recommended for special case loads only, not for typical use.
Press and release the Deep Fill button once before starting the cycle to add 3 addition gallons of water to the wash load. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible; this will increase cycle time due to the additional time it takes to fill the washer.
To cancel the option if desired, press the Deep Fill button again.

NOTE
The Deep Fill button can also be pressed after the washer has completed filling and is in the wash phase if additional water is desired. To stop the extra fill, press the Deep Fill button again and the water will stop.

Power Pre-wash (on some models)
Ideal for heavily soiled loads, this cycle option works with SmartDispense™ to add a brief wash, soak and drain cycle to loosen and remove heavy soil before starting the cycle selected.

Tangle Control ™ (on some models)
Setting this option will adjust your wash cycle to aid in the prevention of tangling. Your cycle time may increase when this option is selected. NOTE: This option is not allowed for some cycles.

Auto Soak
This option begins with a brief agitation, soaks for a specified period of time, then moves through the rest of the cycle automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour and 2 hour selections and then return back to 0 soak minutes.

Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a higher setting) to maximize performance. Option available on all wash cycles.

Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to clear(00H) hours. If you press and hold the Delay Wash button for 3 seconds, it will immediately reset.

Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional residues. NOTE: This option is not allowed for some cycles.

Smart Wash (on some models)
When enabled, the Smart Wash option will automatically sense the soil level of the load and adjust the wash cycle accordingly (adding or removing agitation and soaking times) to achieve excellent wash performance while minimizing wear.

Smart Rinse (on some models)
The Smart Rinse feature senses the amount of soil and detergent in the current laundry cycle and determines whether additional water is needed to ensure a thorough rinse keeping fabrics performing like new for longer.

My Cycle Settings (on some models)
As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for each cycle. If you desire different default settings, select the desired options or changes to the cycle settings, then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the future, when you turn the selector knob to that cycle, your settings will be automatically recalled. To restore the factory defaults temporarily (i.e. for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn off and the factory defaults will load. However, the next time you select this cycle, your My Cycle settings will load. If you wish to permanently restore the factory default settings for the cycle; when the My Cycle is active (button light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the My Cycle light will turn off. The default settings will load when this cycle is selected in the future and the My Cycle light will remain off.

NOTE
My Cycle saves the following options: Temp, Soil, Spin, Extra Rinse, Deep Fill, Auto Soak, Deep Rinse, Tangle Control, Auto, Power Clean and Gentle Care.

Sound (on some models)
Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until you reach the desired volume (high, medium, low) or off. On some models, this feature may only be available through the GE Appliances SmartHQ App.

Control Lock
Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Rinse and Spin buttons for 3 seconds. The control lock icon will light up when it is on.

NOTE
The Power button can still be used when the machine is locked.

G Power Clean and Gentle Care (on some models)
The Auto setting balances wash performance, fabric care, and cycle time for normally-soiled or lightly-soiled loads.
Gentle Care reduces agitation time and adds a series of soaks to reduce fabric wear/fading while still providing great wash performance on garments needing special care.
Use Power Clean to add heavy agitation and soaking to boost wash performance for loads needing a deep clean.

H Alexa Voice Assistant (PTW905 and PTW900 models only)
Your washer is embedded with Alexa voice assistant. When connected to your SmartHQ App, you can use your voice to automatically set your washer to handle tough stains or to set the appropriate cycle to wash specific fabrics. When paired with compatible dryer, you can also set your dryer to optimally handle a specific fabric. Refer to the label on the inside of your washer lid to utilize your laundry voice assistant. Download your SmartHQ App and connect your washer to set up your built in Alexa.

SmartDispense™ (PTW905 and PTW900 models only)
When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load. The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.

If it is desired to manually select the amount of detergent for a given load, this can be done by pressing the Select button on the Smart Dispense control panel to choose between Less or More detergent. Less will provide less detergent than the Auto selection and More will provide more detergent than the Auto selection. The smart dispense feature can be disabled by pressing the Select button on the Smart Dispense control panel until Off is selected.

NOTE
Not all cycles will allow the use of the SmartDispense feature. If the Off LED is illuminated and pressing the Select button results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the wash basket for these cycles.

Adding Detergent to SmartDispenser™ (PTW905 and PTW900 models only)
This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your convenience. This is enough detergent for about 50 average laundry loads, depending on what dispense amount is selected.

When the Tank Low or Tank Empty LED is illuminated, more detergent should be added to the reservoir to ensure detergent will be available for the next cycle.
The filling port of the detergent reservoir is located on the front left of the washing machine. To fill the reservoir with liquid detergent, first open the tank lid by rotating the small lid clockwise. Then pour LIQUID detergent into the opening until the level reaches the MAX indicator located inside the filling port, also indicated with the horizontal line next to the MAX lettering. Filling to this MAX level will provide detergent for about 50 average laundry loads.NOTE: If it is desired to change detergent type in the detergent tank, it is not required to flush the smart dispense system. The new detergent type can be added to a partially-filled tank, however it will not be immediately dispensed until the original detergent is completely dispensed from the system.
NOTE: In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.

Liquid Bleach (PTW905 and PTW900 models only)
Use a measuring cup to pour the bleach into the bleach dispenser. Measure liquid bleach carefully and DO NOT pour directly from the bleach bottle into the bleach dispenser.

NOTE
The bleach dispenser is a single use dispenser and is NOT a bulk dispense system. The maximum amount of bleach that should be poured into this dispenser for any load should never exceed 1 cup.

NOTE
In the event that excessive chlorine bleach is accidentally spilled or otherwise gets into the detergent tank, please follow the Detergent Tank Clean-Out instructions in the Care and Cleaning section in order to minimize the possibility for clothing damage. If only a few drops of bleach are spilled into the detergent tank, there is no need to flush the tank.

NOTE
In the event that detergent is accidentally spilled or otherwise gets into the bleach opening, that detergent will simply be used for the next wash cycle. In this case there is no need to perform any flushing routine.

Flex Dispense Drawer
Use this Flex Dispense Drawer for softener/conditioner, pre-wash detergent, detergent packets (laundry packs) and main detergent.

Liquid fabric softener/conditioner should be added to the far left washer drawer compartment. Follow the liquid fabric softener/conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on the load size. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.

NOTE
Fabric softener crystals should

NOT
be added to the dispenser drawer, as they will not dispense properly.

Pre-wash detergent should
be added to the middle left  (second from left) Custom Add compartment. Use with SmartHQ App. Fill for heavily soiled loads to loosen and remove heavy soil before starting the main cycle selected. Refer to the SmartHQ App for Flex Dispense capabilities.

HE detergent should be added to the far right compartment
Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the right compartment. Do not overfill or dilute detergent as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperature and in cold weather climates, place powdered HE detergent directly on top of the load.

NOTE
Single-dose laundry packets should not be added to the detergent dispenser, as they will not dispense properly. Put packets in the Laundry Pack Dispenser Cup.

Detergent packets (Laundry Packs) should be added to the middle right (third from left) compartment. For best performance, pods should be placed in the center (left to right) of the compartment and towards the front of the compartment. Avoid pushing the pod to the rear of the compartment unless using two or more pods. Do not lean pods against the side walls of the pod compartment. Follow the detergent manufacturer’s recommendations for the correct number of detergent packets for your wash load. Do not add more detergent packets than recommended as this can result in residual detergent being leftover at the end of the cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle.

NOTE
We recommend the use of High Efficiency   laundry packs such as Tide PODS™ or Gain Flings™. Some detergent packs may not dispense completely at very cold temperatures or in the delicate cycle. In these cases, you may use a warmer temperature setting to dispense harder to dissolve detergent packs.

Liquid Bleach Dispenser(PTW705, PTW700, PTW605 and PTW600 models only)
Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach based on load size, taking care to not apply or spill it directly on clothing.

NOTE
Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Loading
Always follow fabric manufacturer’s care label when laundering.

Automatic Load Sensing
This determines the appropriate amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.

NOTE
Automatic Load Sensing initiates a spin at the beginning of the cycle; this is normal operation.

NOTE
This is a high efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for a high efficiency washer.

Pretreatment
Place laundry pretreatments, such as an Oxi product, directly on top of the load of clothes.

NOTE
Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent
Using too little or too much detergent is a common cause of laundry problems. Use less detergent if you have soft water, a smaller load or a lightly soiled load. For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade. Place detergent packets in the Laundry Pack Dispenser (on some models) or the bottom of the wash basket before adding clothes.  GE Appliances recommends the use of High Efficiency detergents such as Tide PODS™ and liquid detergents in your energy efficient washer. HE detergents are formulated to work with low water wash and rinse systems. HE detergents reduce the over sudsing problems commonly associated with regular detergents. When using high efficiency or concentrated detergents, consult the product label to determine amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

– Fire Hazard

• DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.
• DO NOT dry anything that has been soaked in or spotted with any type of oil.
• DO NOT reach into the washer until all moving parts have stopped.
• Doing so can result in death, explosion, fire or amputation.

Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause if the lid is locked; wait until the Lid Lock indicator on the display is no longer illuminated before attempting to open the lid. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume. Adjust load size selection and/or use Deep Fill option if necessary.

NOTE
Some cycles use a two stage wash fill. The first stage will have a lower water level than the second stage; this is normal operation.

• Do not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket.
• Do not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Appliance communication

WiFi Connect (For customers in the United States only – on some models)

Your washer is GE Appliances WiFi Connect enabled.
Visit www.GEAppliances.com/connect and enter your model number to show you the proper steps to connect your appliance.
WiFi Connectivity: For assistance with the appliance
or the GE Appliances U+ Connect network connectivity, please call GE Appliances Connected Home Support at 800.220.6899.

Please visit www.GEAppliances.com/connect to learn more about connected appliance features, to learn what connected appliance apps will work with your smartphone and to learn where you can purchase a U+ Connect module.
The U+ Connect module has the FCC/IC ID located on the back of the module.

Part Number :Accessory
PBX23W00Y0 :WiFi U+ Connect module

– Electrical Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Drive Motor, Lid Lock, Water Valves, Drain Pump and Recirculation Pump.

Exterior of the Washer
Immediately wipe off any spills with a damp cloth.

Interior of the Washer
To clean the interior of the washer, select the Bulky cycle on the control panel. This Bulky cycle should be performed, at a minimum, once per month. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

NOTE
Read the instructions below completely before starting the Bulky cycle.

1. Remove any garments or objects from the washer and ensure the washer basket is empty.
2.  Open the washer lid and pour one cup or 250 ml  of liquid bleach or other washing machine cleaner into the basket.
3. Close the lid and select the Bulky cycle. Push the Start button.
4.  When the Bulky cycle is working, the display will show the estimated cycle time remaining. Do not interrupt the cycle.

IMPORTANT

• Run Bulky with 1 Cup (250 ml) of bleach once a month.
• After the completion of a Bulky cycle, the interior of your washer may have a bleach smell.

– For basket cleaning option, download and refer to the SmartHQ App.

Microphones (PTW905 and PTW900 models only)

NOTE
The washer control panel contains 2 sensitive microphones. If the microphones become exposed to liquid contaminates or if the audio ports become clogged, feature performance could be degraded.
To clean the audio ports/microphones, immediately wipe off any spills on or near the microphone audio ports. Next, gently wet a small cotton swab with water. Be sure to wring out excess water from swab so that it is only damp. Gently insert the damp cotton swap into the audio port holes and wipe out with a gentle spinning motion. Repeat process until all contaminants are clear. Allow unit to dry. Drying times may vary and can exceed 24hours in some cases.

Detergent Tank Clean-Out
(PTW905 and PTW900 models only)

NOTE
All clothes should be removed from the washer prior to cleaning out the detergent tank.

To empty out the tank and remove any remaining detergent from the reservoir:

1. Press and hold both the Smart Dispense and Smart Wash buttons for three seconds.
2. The empty out routine will begin with the contents of tank, mixed with water, being dispensed into the basket and consequently drained from the machine at the same time.
3.  The empty out routine will continue for approximately 15 minutes unless it is paused by the pressing of the Start button. If tank is initially full, routine may need to be run a second time to empty detergent tank.

NOTE
Optionally, hot water can be added to the tank to aid in flushing out the system of any residual detergent prior to starting or during the cleanout routine.

Care and Cleaning

Flex Dispense Drawer
After some period of use, a small amount of detergent or softener residue may be present in the Flex Dispenser Drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops, lift up the back of the drawer on both sides and pull it out. The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If siphon caps are removed for cleaning, be sure to push siphon caps fully back into place after cleaning.
The dispenser drawer and siphon caps are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.

Water Supply Hoses
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any sign of these failures appear. All hoses should be replaced every 5 years of use to reduce risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become over stretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. PTW905 and PTW900 models only: Do not move the washer with a full tank of detergent. If moving the washer with a partially filled tank of detergent, do not tilt washer forward as detergent could spill from tank. If moving the washer will result in tipping the washer forward in any way, it is best to flush out your detergent tank. See Detergent Tank Clean-Out in this Care and Cleaning section.

References

• Appliance Parts, Accessories & Water Filters | GE Appliances
• Connect Your Smart Appliances

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