ergotron HX Wall Monitor Arm User Guide

June 4, 2024
ERGOTRON

ergotron logo b1

ergotron HX - line

HX

Wall Monitor Arm

ergotron HX Wall Monitor Arm Includes Constant Force™ Technology


User Guide

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A

| B| C| D|

E

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1

| 1x

| 1x

|

1x

|

1x

2

| 1x

| 1x

M4 x 8mm

| 2x

M6 x 14mm

| 4x

M4 x 10mm

| 4x

M4 x 10mm

3

| 4x

M4x12mm

| 4x

M5x12mm

| 4x

M6x12mm

| 4x

M5x20mm

| 2x

11.5 x 6.5 x 1

4

| 4x

M5 – M8 Reducer

| 4x

|

4x

M5 x 7mm

| 1x

ergotron HX - Box Contents 18a

| 1x

5

| 4x

10-24 x 5/8”

| 2x

M8

| 2x

ergotron HX - Box Contents 22

M8 x 80mm

Tools Needed

CONCRETE   Ø 3/8″ (10mm)

ergotron HX - Tool 3

13mm

(1) Determine mounting location:

Front view with arm pushed back against the wall.

ergotron HX - Step 1a ergotron HX - Step 1b

ergotron HX - Step 1d

Top view showing range of motion when pulled out from the wall.

ergotron HX - Step 1e ergotron HX - Step 1f ergotron HX - Step
1g

NOTE: Determine if arm will typically collapse to the left or right before installation.

(2) Mounting Height for Ergonomic Workstation

This mounting height is a recommendation for an ergonomic workstation that accommodates user heights of 5’1-6’0″ (154.9-182.8cm) when set up for standing and user heights of 5’0-6’4″ (152-193cm) when set up for sitting.
If user heights are different than this, you should change mounting height to accommodate user heights. (Change mounting height one inch for every one inch difference in user heights).

ergotron HX - Step 2a

Mounting height assumes there is a 6″ (152 mm) distance between the center of your monitor mounting holes and the top of the screen. If your distance is smaller, you should increase mounting height accordingly, if your distance is larger, you should decrease your mounting height accordingly.

Mounting Height for Ergonomic Workstation

ergotron HX - Step 2b               ergotron HX - Step
2c

ergotron HX - Step 2d ergotron HX - Step 2e

(3)

ergotron HX - Box Contents 18a

1                               2

            ergotron HX - Step 3 - 2

(4) ERGOTRON PRODUCT CONCRETE

ergotron HX - Step 4a           ergotron HX - Step
4c

Warning: Ensure that the wall structure is capable of supporting four times the total weight of mounted equipment. Mounting to wall surfaces that do not meet this criteria may result in an unstable, unsafe condition which could lead to personal injury and/or property damage. Consult a construction professional if you have any doubt about what this means in regard to your particular application.

CAUTION: Make sure the wall mount bracket is level, flush and snug to the wall surface. DO NOT OVERTIGHTEN THE BOLTS.

ergotron HX - Step 4a ERGOTRON PRODUCT

1   4x   10-24 x 5/8″                2

        ergotron HX - Step 4 - 2

3ergotron HX - Box Contents 18a 4 1x

                          ergotron HX - Step 4 - 4

NOTE: Well Track and Brackets sold separately.
NOTE: Fasteners may unwind due to vibration caused by movement of mounting solution over time. Inspect mounting solution for loose fasteners on a routine basis. If desired, apply a light duty thread locking adhesive to fasteners before installation to prevent back-out.

ergotron HX - Step 4e CONCRETE

Ø 3/8″ (10mm)          ergotron HX - Box Contents 18a

ergotron HX - Tool 3

13mm         2x  M8

1x             2x ergotron HX - Box Contents 22M8 x 80mm

WARNING: Mounting holes must be at least 3-1/8″ (80mm) deep and must be located within solid concrete, not mortar or covering material. If you drill into an area of concrete that is not solid, reposition mounting holes until both anchors can be fully inserted into solid concrete!

WARNING: Anchors that are not fully set in solid concrete will not support the applied load resulting in an unstable, unsafe condition which could lead to personal injury and/or property damage. Consult a construction professional if you have any doubt about what this means in regard to your particular situation.

1                                               2 Ø 3/8″ (10mm)

        ergotron HX - Step 4 - 6

3 2x M8      4 2x ergotron HX - Box Contents
22M8 x 80mm 13mm

ergotron HX - Step 4 - 7                     ergotron HX - Step 4 -
8

5                                6ergotron HX - Box Contents
18a                 7 1x

(5)

1                              2                              3

ergotron HX - Step 5 - 1             ergotron HX - Step 5 -
2

ergotron HX - Step 5 - 2a  ergotron HX - Step 5 - 3a

4                              5                              6

ergotron HX - Step 5 - 4        ergotron HX - Step 5 -
5

ergotron HX - Step 5 - 5a   ergotron HX - Step 5 -
6a

(6) Rotate – Portrait/Landscape

ergotron HX - Step 6

For 0° rotation, add screw.

ergotron HX - Step 6a1x

0°                                 M4 x 8mm

(7)

ergotron HX - Step 7 - 1a

orergotron HX - Step 7 - 6

ergotron HX - Step 7 - 3

Use adapters
4x

4x

M5 x 7mm

ergotron HX - Step 7 - 1a

4x          4x
M4 x 10mm                                     M4 x 10mm

ergotron HX - Step 7 - 9

Skip to page 15 to continue installation

100x200mm                     200x100mm

200x200mm

ergotron HX - Step 7 - 13

1 4x    4x M5 x 7mm ****

or                                               or

ergotron HX - Step 7 - 14 ergotron HX - Step 7 - 15

ergotron HX - Step 7 - 16

2 Use the size of screw that fits your monitor.

4x M4x12mm 4x M5x12mm 4x M6x12mm ****

ergotron HX - Step 7 - 17

NOTE: To reduce or holes for use with or screws, or if you have a model with Samsung holder rings, follow the M8M5 KIT instructions on the next page.

M8M5 KIT Instructions

NOTE: follow this step only if your TV/monitor has M8 holes which need to be reduced to or or for Samsung models using the holder ring.

4x  M8-M5 Reducer  4x M5x20mm  ****
ergotron HX - Step 7 - 20

  1. TV/Monitor Mounting
    M8 size hole

  2. Holder Ring
    (Not included *Samsung Only)

(8)

2x M6 x 14mm    2x    11.5 x 6.5 x 1  ergotron HX - Box Contents
18a

NOTE: Arm exstension should be at a 45° angle or less when attaching monitor.

ergotron HX - Step 8 - 2

(9)

ergotron HX - Step 9

(10) Adjustment Step

ergotron HX - Step 10 - 1    ergotron HX - Step 10 -
2 ergotron HX - Step 10 - 3

Important! You will need to adjust this product after installation is complete. Make sure all your equipment is properly installed on the product before attempting adjustments. This product should move smoothly and easily through the full range of motion and stay where you set it. If movements are too easy or difficult or if product does not stay in desired positions, follow the adjustment instructions to create smooth and easy movements. Depending on your product and the adjustment, it may take many turns to notice a difference. Any time equipment is added or removed from this product, resulting in a change in the weight of the mounted bad, you should repeat these adjustment steps to ensure safe and optimum operation.

(11) Adjustment Step

ergotron HX - Step 11 - 1 Tilt – Forward and Backward

ergotron HX - Step 11 - 2

CAUTION: DO NOT remove screw. Removing screw may cause damage to equipment.

ergotron HX - Box Contents 18a

Increase Lift Strength
If the mounted weight is too heavy or this product does not stay up when raised, then you’ll need to increase no Strength:

|

Decrease Lift Strength
If the mounted weight is too light or this product does not stay down when lowered, then you’ll need to decrease Lift Strength:

(12) Adjustment Step

ergotron HX - Step 12 - 1 Lift – Up and down

1

2

ergotron HX - Step 12 - 3

ergotron HX - Box Contents 18a

Increase Lift Strength
If the mounted weight is too heavy or this product does not stay up when raised, then you’ll need to increase no Strength:

|

Decrease Lift Strength
If the mounted weight is too light or this product does not stay down when lowered, then you’ll need to decrease Lift Strength:

(13) Adjustment Step

ergotron HX - Step 13 - 1Monitor Pan – Left and Right

ergotron HX - Step 13 - 2

ergotron HX - Box Contents 18a

Increase Friction
If this product moves too easily, then you’ll need to increase friction:

|

Decrease Friction
If this product is too difficult to move, then you’ll need to decrease friction:

Safety

Warning: Ensure that the wall structure is capable of supporting four times the total weight of mounted equipment. Mounting to wall surfaces that do not meet this criteria may result in an unstable, unsafe condition which could lead to personal injury and/or property damage. Consult a construction professional if you have any doubt about what this means in regard to your particular application.

Caution: Leave enough slack in cable to allow full range of motion.
To avoid the potential to pinch cables it is important to follow the cable routing instructions in this manual. Failure to follow these instructions may result in equipment damage or personal injury.

ergotron HX - Safety 1

  WARNING

Move Arm to highest position before removing equipment or serious personal injury and/or equipment damage may occur

WARNING! Stored Energy Hazard: The arm mechanism is under tension and will move up rapidly, on its own, as soon as attached equipment is removed. For this mason, DO NOT remove equipment unless the arm has been moved to the highest position! Failure to follow this instruction may result in serious personal injury and/or equipment damage!

Weight Capacity:

ergotron HX - Safety 4 20 – 42 lbs. (9.1-19 kg)

CAUTION: DO NOT EXCEED MAXIMUM LISTED WEIGHT CAPACITY. SERIOUS INJURY OR PROPERTY DAMAGE MAY OCCUR!

ergotron HX - Safety 7      ergotron HX - Safety 9

ergotron HX - Safety 10  ergotron HX - Safety 11    ergotron HX -
Safety 12

For the latest User Installation Guide please visit: www.ergotron.com
For Warranty visit: www.ergotron.com/warranty
For Service visit: www.ergotron.com
For local customer care phone numbers visit. http://contact.ergotron.com

ergotron HX - Safety 13

Learn more about ergonomic computer use at:
www.ergotron.com/ergonomics

NOTE: When contacting customer service, reference the serial number.

ergotron HX - Safety 14

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www.ergotron.com | USA: 1-800-888-8458 | Europe 31 (0)33-45 45 600 | China: 400-120-3051 | Japan: japansupport@ergotron.com

© 2016 Ergotron, Inc. All rights reserved.
While Ergotron,Inc. makes every effort to provide accurate and complete information on the installation and use of its products, it will not be held liable for any editorial errors or omissions (including those made in the process of translation from English to another language), or for incidental, special or consequential damages of any nature resulting from furnishing this instruction and performance of equipment in connection with this instruction, Ergotron, Inc. reserves the right to make changes in the product design and/or product documentation without notification to its users. For the most current product information, or to know if this document is available in languages other than those herein, please contact Ergotron. No part of this publication may be reproduced, stored in a retrieval system,or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior written consent of Ergotron, Inc.,1181 Trapp Road, Eagan, Minnesota, 55121, USA Patents Pending and Patented U.S.& Foreign. Ergotron is a registered trademark of Ergotron, Inc.

888-45-347-G-02 rev. M • 09/21

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