EPIC OFFICE Agile plus Desk Handset Instructions

EPIC OFFICE Agile plus Desk Handset

Product Information

The Agile+ Desk is a height-adjustable desk that allows users to easily change the height to their preferred position. The desk comes with a handset that provides convenient control and adjustment options. The desk features a display screen that shows the current height, up and down keys for adjusting the desk height, and memory keys for saving preferred heights. The handset also has a locking feature to prevent accidental adjustments. Additionally,the desk has anti-collision technology to avoid any potential obstacles during height adjustment.

Product Usage Instructions

Using the Handset:

1. Press either the UP or DOWN key on the handset to activate the display screen.
2. The display screen will light up, indicating that the handset is ready for use.
3. If there is no button pressed within 30 seconds, the screen will turn off and the M1/M2/M3/M4 keys will be disabled accordingly.

Adjusting Desk Height:

1. Press the UP or DOWN key on the handset to adjust the desk height.
2. Continue pressing the respective key until you reach your desired height.

Saving Preferred Heights:

1. Raise or lower the desk to the desired height using the UP or DOWN key.
2. Hold one of the M1/M2/M3/M4 keys for approximately 5 seconds until you hear a beep.
3. The height will be successfully saved to the corresponding memory key.
4. To automatically move the desk to a saved height, press the corresponding M1/M2/M3/M4 key when the desk is ready for use.

Locking and Unlocking the Handset:

1. To lock the handset, when the handset is ready for use, pressboth the UP and M4 keys for approximately 5 seconds until the display shows “LOC”.
2. To unlock the desk, when the handset is ready for use, pressboth the DOWN and M4 keys for approximately 5 seconds until the display returns to the height number.

Resetting the Desk:

There are three methods to reset the desk:

1. When “RST” is displayed on the screen:
   • Press the DOWN key until the desk frame reaches its lowest point.
   • After the desk frame rebounds slightly, you will hear a beep and the desk will be reset.
   • Do not release the button during this operation, as it may cause the reset to fail.
2. Forced Reset:
   • Press the DOWN key until the desk frame reaches its lowest point.
   • Release the button and press it again for about 5 seconds until the desk frame rebounds and you hear a beep.
3. Restore Factory Settings:
   • When a new controller is changed or the settings need to be restored to the factory defaults, press both the UP and DOWN buttons simultaneously.
   • You will hear the first beep after about 5 seconds and a second beep after 10 seconds.
   • Once the display screen shows “RST”, complete a Forced Reset as mentioned above.

Advance Function Settings – Setting Maximum and/or Minimum Height:

1. To set a maximum height:
   • Raise the desk to the desired maximum height (above 97).
   • Hold both the UP and DOWN buttons for around 5 seconds until you hear a beep.
2. To remove the limited maximum height:
   • Raise the desk to the limited maximum height.
   • Hold both the UP and DOWN buttons for around 5 seconds until you hear a beep.
3. To set a minimum height:
   • Lower the desk to the desired minimum height (below 96).
   • Hold both the UP and DOWN buttons for around 5 seconds until you hear a beep.

Function

To use the handset, press either the UP or DOWN keys and the display screen will light up to confirm the handset is ready for use. If there is no button pressed within 30 seconds, the screen turns off and the M1/M2/M3/M4 keys are disabled accordingly.

• Display Screen
  Displays the height of the desk

• Up & Down Keys
  Press the “ ” or “ ” key to adjust desk height until you get an optimum height

• Memory Key M1/M2/M3/M4
  Raise or lower the desk to the desired height and hold one of the M1/M2/M3/M4 keys for around 5 seconds, until the “beep”, and the height will be successfully saved.
  When the desk is ready for use, press M1/M2/M3/M4 and the desk will move to the saved height automatically.

• Locking the Handset
  To lock the handset, when the handset is ready for use, press both the “ ” and M4 keys for around 5 seconds until the display shows “LOC”. To unlock the desk, when the handset is ready for use, press both the DOWN and M4 keys for around 5 seconds until the display returns to the height number.

• Resetting the Desk

1. When “RST” is on the display screen, press the “ ” button until the desk frame reaches its lowest point. After desk frame rebounds slightly, you will hear a “beep” and the desk will be reset. (The button cannot be released during this operation, otherwise the reset will fail).
2. Forced Reset: Press the “ ” button until the desk frame reaches its lowest point, then release the button and press it again for about 5 seconds until desk frame rebounds you hear a “beep”.
3. Restore the factory settings: When new controller is changed, or the settings need to be restored to the factory defaults, press the “ ” and “ ” buttons simultaneously, you will hear the first beep after about 5 seconds and a second “beep” after 10 seconds. Once the display screen shows “RST”, complete a ‘Forced Reset’.

• Anti-Collision
  When the desktop is raising or lowering, if it encounters resistance the desk will rebound and show “E05”.
  Wait for the height number to return and check for any obstacles.

Handset shows error code and solution

 |  |
---|---|---
Error code| Power fault| Power off for 30 seconds and restart
E01,E06,E07| Handset fault| Unplug and replug the cable of hand set and reset the desk
E04| Anticollision alert| Rebound reminder, check for obstacles and reset
E05| Desktop sloping| Reset the desk
E08| Connection cable failure| Check the connecting cable between motor and control box
E11, E21,E40,E41| Controller fault| Exchange the controller
E12,E22,E42,E43| Motor fault| Change motor
E14~E17,E24~E27| Overloading| Reduce the weight on desk and reset
E18,E28
HOT| Overtime operation| Automatic recovery after 20 minutes
RST| Reset reminder| Press the down arrow until the desk reaches it’s lowest

height until the numbers reappear

Advance Function Settings

Setting a Maximum and/or Minimum Height:

• To set a maximum height, raise the desk to the desired maximum height (above 97) and hold both the “ ” and “ ” buttons for around 5 seconds until you hear a “beep”.
• To remove the limited maximum height, raise the desk to the limited maximum and hold both the “ ” and “ ” buttons for around 5 seconds until you hear a “beep”.
• To set a minimum height, lower the desk to the desired minimum height (below 96)and hold both the “ ” and “ ” buttons for around 5 seconds until you hear a “beep”.
• To remove the limited minimum height, lower the desk to the limited minimum and hold both the “ ” and “ ” buttons for around 5 seconds until you hear a “beep”.

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