Yealink RingCentral A20 Video Collaboration Bar User Guide
- June 4, 2024
- Yealink
Table of Contents
Yealink RingCentral A20 Video Collaboration Bar
Package Contents
Standard accessories
Optional accessories
Note:
- We recommend that you use the accessories provided or approved by Yealink. The unapproved third-party accessories may result in reduced performance.
- Use the Yealink original adapter (48V/0.7A) to charge the endpoint only. The use of the third-party adapter may cause the damage to the endpoint.
- Put the magnet rings on the HDMI cable to prevent electromagnetic interference.
Endpoint Installation
Mount on a Wall
A20 position
Wall Mounting
Use the bracket to mount your endpoint on a wall. The mounting height affects your camera view. The recommended height is 1.1m above the ground.
Step1: Assemble the mounting bracket
Step2: Mount the A20 to the wall
Using Yealink TV Mount Bracket
Note: The TV stand should be purchased separately.
Put on a TV stand cart platform
Put on a desk
Adjusting the Camera Tilt
Endpoint Connections
Note:
- If you only need to use one display, please connect to HDMI 1 port.
- If you connect a touch display device, you can operate the A20 by touch control.
- If you connect a non-touch display device, you can use the mouse or CTP18.
CTP18 Connection
Pair the CTP18 with A20-RingCentral:
- If you get the bundle devices, the pairing will be automatically done by the system. You need to enter the APP pairing code and sign in to the RingCentral account on CTP18 to complete the pairing and start the meeting.
- If you get a single new CTP18, enter the IP address of the A20 in CTP18 to make the system pre-pairing, enter the APP pairing code and sign to the RingCentral account on CTP18 to complete the pairing and start the meeting.
Regulatory Notices
Operating Ambient Temperatures
- Operating temperature: +32 to 104°F (0 to 40°C)
- Relative humidity: 5% to 90%, noncondensing
- Storage temperature: -22 to +160°F (-30 to +70°C)
Warranty
Our product warranty is limited only to the unit itself, when used normally in
accordancewith the operating instructions and the system environment. We are
not liable for damage or loss resulting from the use of this product, or for
any claim from a third party. We are not liable for problems with Yealink
device arising from the use of this product; we are not liable for financial
damages, lost profits, claims from third parties, etc., arising from the use
of this product.
Explanation of the symbols
- DC symbol
is the DC voltage symbol.
WEEE Warning symbol
To avoid the potential effects on the environment and human health as a result
of the presence of hazardous substances in electrical and electronic
equipment, end users of electrical and electronic equipment should understand
the meaning of the crossed-out wheeled bin symbol. Do not dispose of WEEE as
unsorted municipal waste and have to collect such WEEE separately.
Restriction of Hazardous Substances Directive (RoHS)
This device complies with the requirements of the EU RoHS Directive.
Statements of compliance can be obtained by contacting
support@yealink.com.
Safety Instructions
Save these instructions. Read these safety instructions before use!
General Requirements
- Before you install and use the device, read the safety instructions carefully and observe the situation during operation.
- During the process of storage, transportation, and operation, please always keep the device dry and clean,avoid collision and crash.
- Please attempt not to dismantle the device by yourself. In case of any discrepancy, please contact the appointed maintenance center for repair.
- Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well.
Environmental Requirements
- Place the device at a well-ventilated place. Do not expose the device under direct sunlight.
- Keep the device dry and free of dusts.
- Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials.
- Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Operating Requirements
- Do not let a child operate the device without guidance.
- Do not let a child play with the device or any accessory in case of accidental swallowing.
- Please use the accessories provided or authorized by the manufacturer only.
- The power supply of the device shall meet the requirements of the input voltage of the device. Please use the provided surge protection power socket only.
- Before plugging or unplugging any cable, make sure that your hands are completely dry.
- Do not spill liquid of any kind on the product or use the equipment near water, for example, near a bathtub, washbowl, kitchen sink, wet basement or near a swimming pool.
- During a thunderstorm, stop using the device and disconnect it from the power supply. Unplug the power plug and the Asymmetric Digital Subscriber Line (ADSL) twisted pair (the radio frequency cable) to avoid lightning strike.
- If the device is left unused for a rather long time, disconnect it from the power supply and unplug the power plug.
- When there is smoke emitted from the device, or some abnormal noise or smell, disconnect the device from the power supply, and unplug the power plug immediately.
- Contact the specified maintenance center for repair.
- Do not insert any object into equipment slots that is not part of the product or auxiliary product.
- Before connecting a cable, connect the grounding cable of the device first. Do not disconnect the grounding cable until you disconnect all other cables.
Operating Requirements
- Before cleaning the device, disconnect it from the power supply.
- Use a piece of soft, dry and anti-static cloth to clean the device.
- Keep the power plug clean and dry.
Troubleshooting
The unit cannot supply power to devices other than the Yealink device.
There is a bad connection with the plug.
- Clean the plug with a dry cloth.
- Connect it to another wall outlet.
The usage environment is out of the operating temperature range.
- Use in the operating temperature range.
The cable between the unit and the Yealink device is connected incorrectly.
- Connect the cable correctly.
You cannot connect the cable properly.
- You may have connected the wrong Yealink device.
- Use the correct power supply.
Some dust, etc., may be in the port.
- Clean the port.
Contact your dealer or authorized service facility for any further questions.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Any Changes or
modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
IC Statement
This device complies with Industry Canada’s license-exempt RSS. Operation is
subject to the following two conditions:
- this device may not cause interference; and
- this device must accept any interference, including interference that may cause undesired operation of the device.
Radiation Exposure Statement
This equipment complies with FCC and IC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with a minimum distance 20cm between the radiator and your body.
Contact Information
YEALINK NETWORK TECHNOLOGY CO.,LTD. 309, 3rd Floor, No.16, Yun Ding North
Road, Huli District, Xiamen City, Fujian, P.R.C YEALINK (EUROPE) NETWORK
TECHNOLOGY B.V.Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX
Amsterdam, The Netherlands YEALINK (USA) NETWORK TECHNOLOGY CO., LTD. 999
Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA Made in China.
About Yealink
Yealink (Stock Code: 300628) is a global brand that specializes in video
conferencing, voice communications and collaboration solutions with best-in-
class quality, innovative technology and user-friendly experience. As one of
the best providers in more than 140 countries and regions, Yealink ranks No.1
in the global
market share of SIP phone shipments (Global IP Desktop Phone Growth Excellence
Leadership Award Report, Frost & Sullivan, 2019).
Technical Support
Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware,
guides, FAQ, Product documents, and more. For better service, we sincerely
recommend you to use the Yealink Ticketing system
(https://ticket.yealink.com) to submit all your technical issues.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Web: www.yealink.com
Copyright©2021 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.All rights
reserved.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>