IMPECCA CM-1396 Microwave Oven User Guide

IMPECCA CM-1396 Microwave Oven User Guide

IMPORTANT SAFETY INSTRUCTIONS

WARNING: BEWARE OF EXPOSURE TO EXCESSIVE MICROWAVE ENERGY

Do not attempt to operate this oven with the door open; this can result in harmful exposure to microwave energy. Do not override or tamper with the internal safety protections

Do not place any object between the oven front face and the door or allow dirt or other residues accumulate on the sealing surfaces

Do not operate the oven if it is damaged. It is important that the oven door closes properly and that there is no damage to the: DOOR (bent), HINGES AND LATCHES (broken or loosened), or DOOR SEALS AND SEALING SURFACE

The oven should not be adjusted or repaired by anyone except properly qualified service personnel.

WARNING : To reduce the risk of burns, electric shock, fire, injury to persons (yourself or others) or exposure to excessive micro- wave energy when using your appliance, follow basic safety precautions, including the following

• Read all instructions before using the appliance.
• Read and follow the specific microwave energy precautions listed above.
• As with most cooking appliances, closely supervise use to reduce the risk of a fire in the oven.

To reduce the risk of fire while cooking, be sure to take the following additional pre- cautions:

• Do not overcook food. Carefully monitor the appliance when paper, plastic, or other combustible materials are placed inside the oven to facilitate cooking.
• Remove wire twist-ties and metal handles from paper or plastic containers/ bags before placing them in the oven.
• If materials inside the oven ignite, keep the oven door closed. Turn the oven off, and unplug the appliance. Disconnect the power cord, shut off power at the fuse or circuit breaker panel.
• Do not use the oven cavity for storage purposes. Do not leave paper products, cooking utensils, or food in the oven when not in use.

This oven must be grounded with a properly grounded outlet. See the section “GROUND- ING INSTRUCTIONS”.

Install or place this oven in strict accordance with the installation instructions provided. Some products, such as whole eggs, and sealed containers such as a glass jars, are able to explode and should not be heated in the oven

Use this appliance only for its intended uses as described in this manual. Do not use corrosive chemicals or vapors in or near the appliance. This oven is specifically designed to heat or cook or dry food in a home consumer setting. It is not designed for industrial or laboratory use.

As with any appliance, close supervision is necessary when used by children. Do not operate this oven if it has a damaged cord or plug, if it is not working properly, or if it has been dropped or damaged. This appliance should only be serviced by qualified service technicians. Contact technical support for information regarding your closest authorized service center for further examination, repair, or adjustment to your appliance

Do not cover or block any openings on the oven. Do not store or use this appliance outdoors. Do not use this oven near water, for example, near a kitchen sink, in a wet basement, near a swimming pool, or similar locations. Do not immerse cord or plug in water. Keep cord away from heated surfaces.

Do not let cord hang over edge of a table or counter.

When cleaning the oven door and surfaces, use only mild, non-abrasive soaps or detergents applied with a damp sponge or cloth. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point with- out appearing to boil. Visible bubbling or boiling when the container is removed from the microwave oven is not always present.

THIS CAN RESULT IN SCALDING LIQUIDS SUDDEN-

LY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.

1. Do not overheat the liquid.
2. Stir the liquid both before and halfway through heating it.
3. Do not use straight-sided containers with narrow necks.
4. After heating, allow the container to stand in the microwave oven for a short time before removing the container.
5. Use extreme care when inserting a spoon or other utensil into the container.

IMPORTANT: ELECTRICAL GROUNDING

Touching the internal components of this oven can cause serious personal injury or even death. Do not disassemble this appliance.

Improper use of the grounding can result in electric shock. Do not plug the oven into an outlet unless the outlet is properly installed and grounded.

DANGER: Electrical Shock Hazard

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This appliance is equipped with a grounding-wire cord with the third, round grounding plug. The plug must be plugged into an outlet that is  properly installed and grounded. Consult a qualified electrician or serviceman if the grounding instructions are not completely understood or if doubt exists as to whether the appliance is properly grounded. If it is necessary to use an extension cord, use only a 3-wire extension cord that has a 3-pronged grounding plug, and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extension cord shall be equal to or greater than the electrical rating of the appliance.

1. A short power-supply cord is provided to reduce the risks resulting from becoming entangled in or tripping over a longer cord.
2. Longer cord sets or extension cords are available and may be used if done so with great care.
3. If a long cord set or extension cord is used:

• The marked electrical rating of the cord set or extension marked electrical rating of the cord set or extension cord should be at least as great as the electrical rating of the appliance.
• The extension cord must be a grounding-type 3-wire cord; and
• The longer cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally.

RADIO INTERFERENCE

1. Operation of the microwave oven may cause interference to your radio, TV or similar equipment.
2. When there is interference, it may be reduced or eliminated by taking the following measures:

• Clean door and sealing surface of the oven.
• Reorient the receiving antenna of radio or television.
• Relocate the microwave oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that microwave oven and receiver are on different branch circuits

SAFETY

1. The oven must be on a leveled surface.
2. The turntable and turntable roller rest must be in the oven during cooking. Place the cookware gently on the turntable and handle it carefully to avoid possible breakage.
3. Incorrect use of browning dish may cause the turntable to break.
4. Use only the specified bag size when using Direct Access Popcorn.
5. The oven has several built-in safety switches to ensure that the power remains off when the door is open. Do not tamper with these switches.
6. Do not operate the microwave oven empty. Operating the oven with no food or food that is extremely low in moisture can cause fire, charring or sparking.
7. Do not cook bacon directly on the turntable. Excessive local heating of the turntable may cause the turntable to break.
8. Do not heat baby bottles or baby food in the microwave oven. Uneven heating may occur and could cause physical injury.
9. Do not heat narrow-necked containers, such as syrup bottles.
10. Do not attempt to deep-fry in your microwave oven.
11. Do not attempt home canning in this microwave oven, as it is impossible to be sure all contents of the jar have reached boiling temperature.
12. Do not use this microwave oven for commercial purpose. This microwave oven is made for household use only.
13. To prevent delayed eruptive boiling of hot liquids and beverages or scalding yourself, stir liquid before placing the container in the oven and again halfway through cooking time. Let stand in the oven for a short time and stir again before removing the contain- er.
14. Use carefully when cooking food in the microwave oven to avoid burning due to excessive cooking.
15. When the appliance is operated in the combination mode, children should only use the oven under adult supervision due to the temperatures generated.
16. Failure to maintain the oven in a clean condition could lead to deterioration that could adversely affect the life of the appliance and possibly result in a hazardous situation.

FOOD PACKAGING & UTENSILS

Please closely follow these guidelines regarding packaging materials and items placed into the microwave.

Tightly-closed utensils could explode. Closed containers should be opened and plastic pouches should be pierced before cooking.

See the instructions on “Materials you can use in microwave oven” and “Do not use these materials in the microwave oven”. There may be certain non-metallic utensils that are not safe to use for microwaving. If in doubt, test the questionable utensil using the following the procedure below

Container Test:

1. Fill a microwave-safe container with 1 cup of cold water (250ml) along with the utensil in question.
2. Cook on maximum power for 1 minute.
3. Carefully feel the container. If the empty container is warm, do not use it for microwave cooking.
4. Do not exceed 1 minute cooking time.

Materials you can use in the microwave oven

BROWNING DISH
Follow manufacturer’s instructions. The bottom of browning dish must be at least 3/16 inch (5mm) above the turntable. Incorrect usage may cause the turntable to break.
GLASS JARS
Always remove lid. Use only to heat food until just warm. Most glass jars are not heat resistant and may break

OVEN COOKING BAGS
Follow manufacturer’s instructions. Do not close with metal tie. Make slits to allow steam to escape.
PAPER PLATES AND CUPS
Use for short–term cooking/warming only. Do not leave oven unattended while cook- ing.
ALUMINUM FOIL
Shielding only. Small smooth pieces can be used to cover thin parts of meat or poultry to prevent overcooking. Arcing can occur if foil is too close to oven walls. The foil should be at least 1 inch (2.5cm) away from oven walls.
PAPER TOWELS
Use to cover food for reheating and ab- sorbing fat. Use with supervision for a short-term cooking only.
PARCHMENT OR WAX PAPER
Use as a cover to prevent splattering or a wrap for steaming

DINNERWARE
Microwave-safe only. Follow manufacturer’s instructions. Do not use cracked or chipped dishes.
PLASTIC
Microwave-safe plastic only. Follow the manufacturer’s instructions — dishes should be labeled “Microwave Safe”. Some plastic containers soften as the food inside heats. “Boiling bags” and tightly closed plastic bags should be slit, pierced or vented as directed by package.
PLASTIC WRAP
Microwave-safe only. Use to cover food during cooking to retain moisture. Do not allow plastic wrap to touch food.
THERMOMETERS
Microwave-safe only (meat and candy thermometers).
Do not use these materials in the microwave oven
ALUMINUM FOIL AND TRAYS
May cause arcing. Transfer food into microwave-safe dish.
FOOD CARTONS WITH METAL HANDLES
May cause arcing. Transfer food into microwave-safe dish.
METAL OR METALLIC UTENSILS
May cause arcing. Transfer food into microwave-safe dish.
METALLIC WIRE
May cause arcing and fire!
PAPER BAGS
May cause fire!
STYROFOAM OR PLASTIC FOAM
Plastic foam may melt or contaminate the liquid inside when exposed to high tem- perature.
WOOD
Wood will dry out when used in the microwave oven and may split or crack. Risk of fire.

SETTING UP YOUR OVEN

Names of Oven Parts and Accessories
Remove the oven and remove all accessories from the box and inside the oven cavity. Your oven comes with the following accessories:

• Glass tray
• Turntable ring
• Instruction Manual
• Bake Plate
• Air Fry Kit

1. Door Lock System
2. Oven Window
3. Roller Ring
4. Shaft
5. Control Panel
6. Wave Guide (Do Not Remove)
7. Glass Tray
8. Grill Heater
9. Bake Plate
10. Air Fry Kit

Handling Notes

1. Never place the glass tray upside down. The glass tray should never be blocked.
2. Both glass tray and turntable ring assembly must be used when cooking.
3. All food and containers of food are always placed on the glass tray for cooking.
4. If glass tray or turntable ring assembly cracks or breaks, contact technical support for replacement information.

Countertop Installation
Remove all packing material and accessories. Examine the oven for any damage such as dents or a broken door. Do not install if oven is damaged and contact technical support or the place of purchase. Cabinet: Remove protective film found on the microwave oven cabinet surface. Do not remove the light brown Mica cover that is attached to the oven cavity to protect the magnetron.

1. Select a level surface that provide enough open space for the intake and/or outlet vents. A minimum be open.  Leave a minimum clearance of 12 inches (30cm) above the oven. Do not remove the legs from the bottom of the oven.
2. Plug your oven into a standard household outlet. Be sure the voltage & the frequency is the same as the voltage and the frequency on the rating label.
3. Blocking the intake and/or outlet openings can damage the oven.
4. Place the oven as far away from radios and TV as possible. Operation of microwave oven may cause interference to your radio or TV reception.

WARNING: Do not install oven over a range cooktop or other heat-producing appliance or the oven could  damaged and the warranty would be void.

USING YOUR MICROWAVE OVEN

Control Panel Operation

1. DISPLAY
   Cooking time, power, indicators and present time are displayed here.

2. BAKE / AIR FRY / ROAST
   Use Bake, Air Fry, and Roast functions to cook food.

3. MICRO.
   Press to select microwave power level.

4. CONV.
   Press to set Convection Cooking Program.

5. MICRO. + CONV.
   Press to select one of four combination cooking settings with microwave and convection.

6. UTO COOK BUTTONS
   Press the menu buttons to set Auto Cooking Program.

7. DEFROST / TIME / WEIGHT
   Press to set Defrost Program.

8. NUMBER PAD
   Press to set times or access functionality.

9. LOCK/TIMER
   Press to set Clock or Timer function. 10. +30 Sec. Press to set Express Cooking Program.

10. START
    Press to begin the cooking program.

11. STOP/CANCEL
    Press once to temporarily stop cooking, or twice to cancel cooking altogether. Press and hold to set door lock.

OPERATIONAL INSTRUCTIONS

• When the oven is first plugged in, the unit will beep and the display will show “CLOCK” and “12:00”.
• While cooking, press the STOP/CANCEL button to pause the program, then press the START button to resume. Press STOP/CANCEL twice to cancel program
• If the cooking time is 2 minutes or more, after cooking ends, the screen will display “Fan” for 1 minute, then display “End”. But if the cooking time is less than 2 minutes, after cooking ends, the screen will display “End” and sound every two minutes. After pressing the STOP/CANCEL button or opening the door, the oven returns to standby mode.
• The electronic control system of the microwave oven has an automatic cooling feature. If using microwave, convection or combination cooking mode longer than two minutes, the oven fan will automatically operate to cool the oven post cooking time. This is normal

SETTING THE CLOCK
The clock can be set to either 12-hour or 24-hour time. By pressing the CLOCK/TIMER button for 3 seconds to choose the 24-hour clock, press it again to choose the 12-hour clock. Use the keypad to enter the current time. Then press CLOCK/TIMER again, or the START button, to confirm the current time.
TIME FUNCTION
In standby mode or during cooking, press the CLOCK/TIMER button once. Use the keypad to enter desired duration, max duration is 99 minutes and 99 seconds. Press START or CLOCK/TIMER to begin the timer. While cooking, and during countdown, press CLOCK/TIMER to display time. When the timer ends, the unit will finish with a buzzer. Press STOP/CANCEL anytime during countdown to cancel the timer.

+30 SEC.

Glass Tray

The +30 Sec. feature is designed for convenience by immediately starting the microwave at 100% power for 30 seconds for easy quick cooking and food warm up. Pressing +30 Sec. successively will add 30 seconds of cooking time for each press.

MICROWAVE COOKING

Glass Tray

1. In standby mode, press the MICRO. button repeatedly to select the power level beginning at 100%.
   Level| 10| 9| 8| 7| 6| 5| 4| 3| 2| 1
   ---|---|---|---|---|---|---|---|---|---|---
   Power| 100%| 90%| 80%| 70%| 60%| 50%| 40%| 30%| 20%| 10%
   Display| P100| P90| P80| P70| P60| P50| P40| P30| P20| P10

Skip this step and enter the time directly to begin with 100% power.

2. Press the number pad to enter cooking time. The longest time is 99 minutes and 99 seconds.
3. Press START to confirm.
4. During microwave cooking, you can check the power by pressing the MICRO. button.

CONVECTION

Glass Tray

Bake Plate

During convection cooking, hot air is circulated throughout the oven cavity to brown evenly and make crisp foods quickly. Press the number pad to enter the desired convection temperature.

To preheat and cook with convection:
Your oven can be programmed to combine preheating and convection cooking operations

1. In standby mode, press CONV. button once.
2. Press number pad to indicate convection temperature.
3. Press the START button once. Unit will beep when the designated temperature is reached.
4. Open the door and place a container of food at the center of the turntable (or press STOP/CANCEL).
5. Press number pads to enter cooking time.
6. Press START button to begin program.

NOTE: When designated temperature is reached, beep will sound. The longest preheat time is 30 minutes. To cook with convection:

1. In standby mode, press CONV. button once.
2. Press number pad to indicate convection temperature.
3. Press number pads to enter cooking time. The longest time is 99 minutes and 99 seconds.
4. Press START button to begin program.

MICROWAVE + CONVECTION

Glass Tray

Bake Plate

This oven has four pre-programmed settings that make it easy to cook with both convection heat and microwave automatically. There are four temperatures: 225°F, 275°F, 350°F, 400°F.

1. In standby mode, press MICRO.+CONV. button repeatedly to select temperature.
2. Press number pad to enter cooking time. The longest time is 99 minutes and 99 seconds.
3. Press START button to begin program

NOTE: During cooking, you can check combination temperature by pressing MICRO.+CONV. Pad.

TIME DEFROST

Glass Tray

The defrosting power is adjusted automatically once the cooking time is programmed. In standby mode, Press DEFROST/TIME/WEIGHT button once.

1. Press number pad to enter defrosting time. The longest time is 99 minutes and 99 seconds.
2. Press START button to begin program.
3. Press START button to begin program.

NOTE: During defrost program, the system will pause and sound beeps to remind the user to turn food over, and then press START to resume the defrosting

WEIGHT DEFROST

Glass Tray

The defrosting time and power level are automatically set once the food category and the weight are programmed.

1. In standby mode, press DEFROST/TIME/WEIGHT button twice.
2. Press number buttons (1-3) to select food category.
3. Press START button to confirm.
4. Press number pad to enter food weight.
5. Press START button to begin program.

Find the maximum allowable weight according to the category of food in the table below.

NOTE:

1. During defrost program, the system will pause and sound to remind you to turn over the food, after that, press START to resume.
2. 3. 4. Weight must be in pounds and ounces. If the label gives weight in pounds only, you can change the fractional pound to ounces by using the chart below.  Converting pounds to ounces.
         onverting pounds to ounces. Fraction of a Pound| Ounces| Fraction of a Pound| Ounces
         ---|---|---|---
         Less than .03| 0| .54 to .59| 9
         .03 to .09| 1| .60 to .65| 10
         .10 to .15| 2| .66 to .71| 11
         .16 to .21| 3| .72 to .78| 12
         .22 to .27| 4| .79 to .84| 13
         .28 to .34| 5| .85 to .90| 14
         .35 to .40| 6| .91 to .97| 15
         .41 to .46| 7| Above .97| Round poundage up
         .47 to .53| 8| |

Glass Tray

Air Fry Kit

For auto air fry menu:
3. In standby mode, press AIR FRY button twice, when “AF-1” displays, press it repeatedly again to select food code.
4. Press START once.
5. Press AIR FRY button repeatedly to enter the food weight.
6. Press START button to begin program.

For other foods:

1. In standby mode, press AIR FRY button once.
2. Press number pad (0-9) to select temperature.
3. Press START once.
4. Press number pad to enter cooking time. The longest time is 99 minutes and 99 seconds.
5. Press START button to begin program

BAKE

Glass Tray

Black Plate

for auto bake menu:

1. In standby mode, press BAKE button twice, when “Ab-1” displays, press it repeatedly again to select food code.
2. Press START once.
3. When designated temperature is reached, beep will sound. Open the oven door, and then place food into the oven.
4. Press START button to begin program.

For other food:

1. In standby mode, press BAKE button once.
2. Press number pad (0-9) to select temperature.
3. Press START once.
4. Press number pad to enter cooking time. The longest time is 99 minutes and 99 seconds.
5. Press START button to begin program.
6. When designated temperature is reached, beep will sound. Open the oven door, and then place food into the oven.
7. Press START button to begin program

NOTE: For BAKE function, preheat is required. When the designated temperature is reached, “Add Food” and temperature will show on the screen. Open the oven door and put the food inside, then press START to start cooking

Glass Tray

Black Plate

for auto roast menu:

1. In standby mode, press ROAST button twice, when “Ar-1” displays, press it repeatedly to select food code.
2. Press START once to confirm food code.
3. Press ROAST button to select food weight.
4. Press START button to begin program

Auto roast menu:

For other foods:

1. In standby mode, press ROAST button once.
2. Press number pad (0-9) to select temperature.
3. Press START once.
4. Press number pad to enter cooking time.
5. Press START button to begin program.

Glass Tray

Your oven can be programmed for up to 2 automatic cooking sequences. Suppose you want to set the following cooking program.

1. In standby mode, place food into the oven.
2. Input the first microwave cooking program. Do not press START button.
3. Input the second microwave cooking program.
4. Press START button to begin program.

NOTE : +30 Sec., weight defrost, time defrost, auto cook menus, bake function, air fry function and toast function cannot be set in the multi-stage cooking function.

AUTO COOK

Glass Tray

There are 5 microwave auto cook menus: POPCORN, POTATO, BEVERAGE, REHEAT, FROZEN DINNER. For any auto cook menus, it is not necessary to input power level or cooking tie. The oven will automatically set the cooking program based on the menus and food weight selected.

1. In standby mode, press corresponding menu button repeatedly to select food weight.
2. Press START button to begin program.

Auto cook menus:

such as voltage fluctuation, the shape and the size of food, your personal preference as to the done- ness of certain foods and even how well you hap- pen to space food in the oven. If you find the result at any rate not satisfactory, please adjust the cook- ing time accordingly.
Potato (8-24 oz.)
Beverage (8/ 10. 12 oz.)
Reheat (8-24 oz.)
Frozen Dinner (8-24 oz.)

DOOR LOCK

Use to prevent unsupervised operation of the oven.

• To set: In standby mode, press and hold the STOP/CANCEL button for 5 seconds. The unit will beep, lock indicator light will turn on, and microwave will be locked.
• To cancel: Press and hold the STOP/CANCEL button for 5 seconds. The unit will beep, lock indicator light will turn off, and microwave will be unlocked.

PROTECTION

Overheating Protection
When the system enters into super high temperature protection status, the digital display shows “E03” and continues to beep. After pressing STOP/CANCEL, the system comes back to normal standby mode.
Low Temperature Protection
When the system enters into super low temperature protection status, the digital display shows “E04” and continues to beep. After pressing STOP/CANCEL, the system comes back to normal standby mode (except microwave function).
Sensor Malfunction Protection
The system enters into protection mode when the system sensor is open circuited or short circuited. The display shows “E05” or “E06” and buzzer will sound. After pressing STOP/CANCEL, the system comes back to normal standby mode.
Button Adhesion Protection
In any state, if any button on the control panel is depressed for 60 seconds, the program stops working immediately, the display will show “FAIL” and the system will sound a beep. If the button continues to be depressed, beep will sound every one minute. During this time, no button will operate. After troubleshooting, press the STOP/CANCEL button to return standby mode.

HOW TO TEST FOR A MICROWAVE-SAFE DISH

To determine if a dish is microwave-safe, place the dish in the microwave along with a glass measuring cup filled with one cup of water. Microwave for one minute on high and then carefully feel the dish. If it is warm, it is not microwave-safe

MAINTENANCE & TROUBLESHOOTING

Find problem in chart below and use the appropriate solution for each issue. If the microwave oven still does not work properly, contact Impecca technical support for further assistance.

again. Check instructions.
Arcing or sparking| Materials dangerous in microwave ov- ens were used.The oven is operated while empty.Spilled food remains in the microwave chamber.| Use designated microwave-safe cook- ware only.Never operate the microwave while empty.Clean interior of the microwave with wet towel and warm, soapy water as necessary.
Food cooked unevenly| Materials dangerous in microwave ov- ens were used.Food is not completely defrosted.Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.Food is not turned or stirred during cooking.| Use designated microwave-safe cook- ware only.Completely defrost food before begin- ning cooking.Use a more suitable cooking time, power level.Stir food periodically during cooking.
Food is overcooked or burnt| Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.| Use a more suitable cooking time, power level.
Food is cold or under- cooked| Materials dangerous in micro- wave ovens were used.Food is not defrosted completely. Oven ventilation ports are restricted.Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.| Use designated microwave-safe cook- ware only.Completely defrost food before begin- ning cooking.Check to see that oven ventilation ports are not restricted.Use a more suitable cooking time, power level
Improper defrosting| Materials dangerous in microwave ov- ens were used.Cooking time, power level is not suit- able.Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight.| Use designated microwave-safe cook- ware only.Use a more suitable cooking time, power level.Periodically stir food during cooking.

TECHNICAL SPECIFICATIONS

Power Source : 120V~60Hz
Power Consumption (Microwave) : 1500W
Power Consumption (Convection) : 1450W
Maximum Output : 1000W
Oven Capacity : 1.3 cu. Ft.
Turntable Diameter : 12.8 inches
External Dimensions: 11.8 x 21.2 x 19.9 inches
Net Weight: 41.2 lbs

ONE-YEAR LIMITED APPLIANCE WARRANTY (US)

Impecca™ warrants this product against defects in material and workmanship to the original purchaser as specified below

PARTS AND LABOR– if the product is determined to have a manufacturing defect, within a period of one  year from the date of the original purchase, Impecca™, at its own discretion, will repair or replace the product parts at no charge to you in the U.S.A

To obtain warranty service by an authorized Impecca™ service center, please email us at: [email protected] to obtain a Repair and Maintenance Authorization (RMA) number and received instructions on how the repair and/or replacement procedure will take place.

Any glass materials included with the appliance will be covered for a period of 60 days from purchase

Impecca™ specifically excludes from this warranty any non-electric/mechanical attachments, accessories and disposable parts including but not limited to outside case, connecting cables, batteries and AC adapters. Impecca™ reserves the right to repair or replace defective products with the same, equivalent or newer models.

We reserve the right to either repair or replace product at our discretion. Replacement may be either new or refurbished and while every endeavor will be made to ensure it is the same model, if not possible it will be equal or higher specification.

ther, Impecca™ hereby reserves the right to determine “Wearand Tear” on any and all products. Tampering or opening the product casting or shell will void this warranty in its entirety.

Exclusions: This warranty does not cover the following

1. Any product that has a defaced or covered serial number.
2. Products that have been transferred to a second owner.
3. Rust on the interior or exterior of the unit.
4. Products listed as “As-Is” or “Refurbished.”
5. Food loss due to any product failure.
6. Window air conditioners installed in a wall.
7. The product if used in a commercial setting.
8. Service calls that do not involve product malfunction.
9. Service calls for a product ruined by not following the provided instructions.
10. Service calls to correct improper installation.
11. Costs associated with making the product accessible for servicing (including but not limited to removal of  trim/molding/cabinetry, etc.)
12. Service calls to replace any consumables such as light bulbs, filters, etc.
13. Surcharges that may apply to service calls on weekends, nights, holidays. Damages to the finish of appliance or household furnishings due to installation of appliance.
14. Damages caused by any of the following: Acts of God; fires; misuse; accidents; incorrect power supply; service performed by unauthorized persons; use of non-genuine Impecca parts, etc.

ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO 1 YEAR FROM THE DATE OF THE ORIGINAL RETAIL PURCHASE OF THIS PRODUCT.

THESE WARRANTIES AND REMEDIES ARE THE SOLE AND EXCLUSIVE WARRANTIES AND REMEDIES IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT. NO OTHER WARRANTIES, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, ARE GIVEN.

IMPECCA™ IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, WHETHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, DIRECT OR OTHERWISE, OR WHETHER KNOWN OR SHOULD HAVE BEEN KNOWN TO IMPECCA™, INCLUDING LOST PROFITS, GOODWILL, AND PROPERTY AND PERSONAL INJURY RESULTING FROM ANY BREACH OF WARRANTY, THE INABILITY TO USE THE PRODUCT OR UNDER ANY LEGAL THEORY IN CONTRACT OR TORT. IMPECCA LIABILITY IS LIMITED TO THE ACTUAL PURCHASE PRICE PAID TO THE RETAIL SELLER OF THE DEFECTIVE PRODUCT

No Impecca™ dealer, agent or employee is authorized to make any modification, extension, change or amendment to this warranty without the written consent and authorization from Impecca™.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, or do not allow a limitation on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you have other rights, which vary from state to state.

Note: Our Warranty center services only to Continental U.S.A.

CUSTOMER SUPPORT

Before contacting customer support, please see the troubleshooting section above.
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources which may
include an updated version of this user’s guide.
www.impecca.com
If you wish to contact us by phone, please be sure to have your model number and serial
number ready and call us between 9:00am and 6:00pm ET, at +1 866-954-4440.
Keep tabs on Impecca’s newest innovations & enter contests via our social network feeds:
www.facebook.com/Impecca/
www.instagram.com/impecca/
@impeccausa

References

• Impecca!
• Instagram

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