Xbox S5V-00007 One Chat Headset User Manual

Xbox S5V-00007 One Chat Headset

Introduction

The Xbox S5V-00007 One Chat Headset is a gaming accessory. Your gaming experience is improved by this lightweight, comfy headset’s crystal-clear in- game audio and communication features. The headset has a sophisticated appearance, and the flexible boom microphone may be positioned to perfection. During multiplayer games, you can talk with other players through the microphone, facilitating teamwork and strategic coordination.

The Xbox Series X, Xbox Series S, and Xbox One consoles from earlier generations are all compatible with the Xbox S5V-00007 One Chat Headset. This makes sure that regardless of the Xbox system you own, you may benefit from the headset. The Xbox S5V-00007 One Chat Headset’s audio quality is enhanced for gaming, providing rich sound effects and crystal-clear voice communication. The headset enables you to hear every detail and communicate clearly with your teammates, whether you’re playing cooperatively or taking part in violent action situations.

The Xbox S5V-00007 One Chat Headset is comfortable enough for prolonged gaming sessions. It has an adjustable headband, plush ear cups, and a minimal amount of fatigue so you can concentrate on the game without being distracted. The Xbox S5V-00007 One Chat Headset also features useful functions, like an inbuilt audio controller that lets you change the volume and mute the microphone without pausing your game or opening a menu.

What’s In the Box?

• Xbox One Chat Headset
• Boom Microphone
• Inline Audio Controller
• User Manual

Xbox One Chat Headset troubleshooting

Controller Replacement If the issue with your controller can’t be resolved, you need to get a replacement in the Device Center. To get started in Device Center, select your Xbox console and then select Accessories from the list. You’ll need to register your Xbox console if you haven’t already done so.

If you can’t hear the sound, or if others can’t hear you when you use the Xbox One Chat Headset, try the following solutions first:

• Disconnect the headset or unplug the headset cable from the bottom of the controller, and then reconnect it firmly to the controller (in the expansion port for a headset or the 3.5-mm port for a 3.5-mm chat headset).

Note If you have a 3.5-mm chat headset, never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.

• Make sure the headset is not muted. To do this, check the mute button on the headset controls. (For a headset, the mute button is on the left side of the connector that is plugged into the expansion port of the controller. For a 3.5-mm chat headset, the mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.)

• Increase the audio. If you’re using a headset plugged into the 3.5-mm port, go to Settings, choose Devices & Accessories, and then select your controller and adjust your audio options.

• Try using a different controller or headset to check for a hardware malfunction.

• Update your controller to make sure you have the latest software.

If these solutions didn’t solve the problem, use the following troubleshooting solutions.

Note
The Xbox One Chat Headset is designed for use with Xbox One controllers only. The headset is not intended to be used with any other device. The Xbox One console does not transmit game sounds or music through the Xbox One Chat Headset. If you’re looking for an Xbox One headset that provides both games and chat audio, see Set up and Troubleshoot your Xbox One Stereo Headset.

Solutions

Topics

Examine and clean your Xbox hardware

To do this, follow these steps:

1. Examine the headset, the cord, and the connector for visible defects.
2. Make sure that no dirt or debris is on the headset connector. To clean the connector, use a cotton swab dipped in rubbing alcohol.
3. Verify that your Xbox One controller operates correctly and that you can use the controller to turn on and turn off the console. For help troubleshooting Xbox One controller issues, see Xbox One Wireless Controller disconnects or can’t connect.
4. Firmly insert the Xbox One Chat Headset connector into the expansion port under the directional pad (D-pad) and the right stick on the controller.

Configure your privacy and online safety settings
When you set up a profile for a child on the console, the Privacy & online safety settings let the owner of a parent profile control who can communicate via chat with the child profile on Xbox Live. In the Privacy & online safety section, you can enable chat communication in the child’s profile. For players under age 17, the default setting is Friends Only.

To configure Privacy & online safety settings, follow these steps:

1. Sign in using one of the following accounts:
   Your Xbox account
   The parent account of the child account you’re having problems with

2. Press the Xbox button to open the guide.

3. Select Settings.

4. Select All Settings.

5. Under Account, select Privacy & online safety.

6. Select View details & customize.

7. Select Communicate with voice and text.

8.  Select specific friends or everybody, depending on who you want that profile to talk to.

If you hear an echo or noise during gameplay

Note
If you hear an echo effect, it often originates from the person who is talking and not necessarily from the person who hears the echo. For example, if you hear an echo only when someone else talks, the problem may be with the headset connection of the person who is talking.

The following conditions may cause an echo or noise during gameplay:

• The microphone detects ambient noises. This includes voice transmission that comes from the earpiece.
• The headset plug is not fully inserted into the controller.
• You’re using the Xbox One Wireless Controller, and the battery levels in the unit are low.

If you or other players hear an echo or other noise during gameplay, try the following:

• Turn the volume down on your TV or stereo.
• Disconnect the headset, and then reconnect it firmly to the controller’s expansion port. Note Never pull on the headset cable when removing it from your controller. Remove your headset from your controller by pulling on the body of the headset plug.
• Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
• Test the headset by connecting it to a different controller.
• If you’re using an Xbox One Wireless Controller, replace the AA batteries or recharge the Xbox One rechargeable battery.

If others can’t hear you

If you can hear others in a party or game but they can’t hear you, try these solutions.

Solution 1: Make sure your headset is not muted
Check that the orange LED light next to the Mute button is not on.

Solution 2: Power cycle your Xbox One console
For help, watch the following video or see How to restart or power cycle your Xbox One console.

Solution 3: Re-associate your controller with your profile

1. To return to the Home screen, press the Xbox button to open the guide, and then select Home.
2. Select your gamerpic in the upper-left corner of the screen.
3. Locate your profile and select Choose this person.

Solution 4: Verify the NAT type for your network
Network Address Translation (NAT) lets you hide your IP address from devices that are not on your network. For more information about NAT, see the “Current network status” section at Network settings on Xbox One.

Solution 5: Test your Xbox One Chat Headset
To test the headset, start a party (requires Internet connectivity) to test the audio:

1. Sign in to Xbox Live on your Xbox One console.

2. Press the Xbox button to open the guide.

3. Under Party, select Start a party. (You don’t need to invite anyone for this test.) Note If you can’t start a party, check your connectivity by using the Xbox One Multiplayer Game Solution.

4. Make sure your mic is not muted in party chat.
   Note
   You can use the Y button on your controller to toggle mute on or off.

5. Make sure your headset is not muted. Here’s how:
   For a headset, check that the orange LED light next to the Mute button is not on.
   For a 3.5-mm chat headset, check that the Mute slider on the front of the audio controls in the middle of the headset cable is completely showing green.

6. Make sure the volume is turned up.

7. Speak into the microphone.

If your headset is working, you’ll see the ring around your gamerpic light up.

Solution 6: Troubleshoot your connection with the Xbox One Multiplayer Game Solution
If you have switched out your controller and headset, but you’re still having issues with being heard or with hearing others in party chat, check your connectivity by using the Xbox One Multiplayer Game Solution.

Solution 7: Use the Skype app to test the headset
You can use the Skype app to test your headset. Here’s how:

1. Sign in to your account.
2. Select the Skype app.
3. Select People, and then select the Skype Test Call contact.
4. Select Voice call. Skype will try to connect your voice call.
5. The call will ask you to speak into the mic and will repeat what was heard.

If you still can’t hear your friends online after you’ve started a party, but you can hear sound while using in-game chat or another app like Skype, see You can’t switch to party chat on Xbox One.

If these troubleshooting steps didn’t solve the problem

If you’ve followed these troubleshooting steps but your chat headset still doesn’t work, it may need to be replaced. To order a replacement, go to Device Support.

Related Issues
Attach an Xbox One Chat Headset to an Xbox One Wireless Controller
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Support Resources

Frequently Asked Questions

Does it work with the elite controller?

If that's the one with the One S, then yes. I have the One S.

Can you Use with model 1540?

I believe this headset is only good for Xbox one. but I think it is possible it will work with your model as well.

Can it record voice overs for upload studio?

To my knowledge, it should. But if you want a mic to record I would invest in something better. This headset is mostly for chatting with friends while playing online. Just my honest opinion.

Can you use this the speaker on the right ear?

No. This headset can only be used for your left ear. Because the attached microphone only slides up and down. It isn't detachable.

Does this headset come with the adaptor?

Yes. It’s permanently attached to the headset. So plug and play.

Does this play game sound and chat with others online?

No, it is chatting only sound comes through the tv but it didn't last long I think just about a month then I went to Best Buy and got one with a warranty for 2 years.

Can we use this headset to watch TV or all apps during the night while muting the TV ? Do I need the other stereo headset for doing that ?

The chat headset is for chatting. No game music/sounds will play. You need the stereo headset, Please note the stereo headset does not have a mike.

Does it work on pc?

If you connect it to your controller and plug your controller into the computer, then yes it does.

Does it come with the adapter?

It comes the way you see it in the picture, and connects directly to the controller.

Does it work with a Xbox wired controller?

Yes, it will work if you have a headset jack hole in the bottom of the control.

Does this headset require n adapter?

This comes with an adapter. Also with great quality sound. So enjoy buying this and enjoy gaming with it.

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