HYENA BP-A350 Lightweight Ebike Drive Instruction Manual

June 12, 2024
HYENA

HYENA BP-A350 Lightweight Ebike Drive

HYENA-BP-A350-Lightweight-Ebike-Drive-product

Product Information

Product Manual BP-A350 (with DP-A250 Controller)

Introduction
This manual is intended primarily for the trained technician to install, disassemble, or maintain the Hyena e-bike system only. Please read all the safety warnings and instructions carefully. Failure to follow the warnings and instructions may result in death or severe injuries. Save this manual for future reference.

Product Features

Product Description
The Hyena BP-A350 in-tube battery provides efficient energy to e-bikes. It features long life, intelligent BMS, and excellent energy density. In addition, the bottom-slide-in design can keep your bike frame design in good torsional rigidity and waterproof.

Parts Description

HYENA-BP-A350-Lightweight-Ebike-Drive-product-1

Item Description
A Battery holder
B Dustproof cover
C Battery fixation screw
D Charge socket and keyhole
E Controller DP-A250
F Controller fixation cover & screws
G HMI connector
H Sensor connector
I Motor connector
J Battery capacity indicator

Battery capacity indicator: 0-100%

HYENA-BP-A350-Lightweight-Ebike-Drive-product-2

Product Dimension

Battery PackHYENA-BP-A350-Lightweight-Ebike-Drive-
product-3

Controller (DP-A250)

A. HMI Connector

  • OD: Ø 5 mm
  • Outer Diameter: Ø 10.5 mm
  • Length: 200±10mm

B. Sensor Connector

  • OD: Ø 4 mm
  • Outer Diameter: Ø 9.5 mm
  • Length: 750±10mm

C. Motor Connector

  • OD: Ø 6.3 mm
  • Outer Diameter: Ø 14 mm
  • Length: 1050±10mm

Battery Pin Definition

Discharge
(6 pins female, connect to controller)HYENA-BP-A350-Lightweight-Ebike-Drive-
product-5

Pin Name Direction Description Remark
1 Ground Output Ground output
2 Bike Present Input Active low, power appears only when low is detected.
3 Wakeup Input Active low, used to wakeup battery from sleep mode.
4 CANL Bidirectional CAN Low
5 CANH Bidirectional CAN High
6 Power Output 36V power output

Charge
(4 pins female, connect to battery charger)HYENA-BP-A350-Lightweight-
Ebike-Drive-product-6

Pin Name Direction Description Remark
1 CHG+ Input Power
2 CHG- Input Ground
3 NTC Output Thermistor
4 Null N/A Empty

Controller Pin Definition

Battery
(6 pins male, connect to battery)

Pin Name Direction Description Remark
1 Power Input 36V power output
2 CANH Bidirectional CAN High
3 CANL Bidirectional CAN Low
4 Wakeup Bidirectional Active low, used to wakeup battery from sleep mode.
5 Bike Present Output Active low, power appears only when low is detected.
6 Ground Input Ground output

HMI

Pin Name Direction Description Remark
1 DRV_PWR Input HMI: Active low, used to wake up from sleep mode DEN:
Active low, used to wake up from sleep mode
2 Brake Input Brake signal, active low.
3 Front Light- Output 6.8V headlight ground
4 GND Input 12V HMI/Display ground
5 CANL Bidirectional CAN Low
6 VCC+ Output 12V HMI/Display power
7 CANH Bidirectional CAN High
8 Front Light+ Output 6.8V headlight power, also supply power to horn.
9 Throttle Input Throttle signal

Motor Pin Definition

Pin Name Direction Description Remark
1 W Output Phase W
2 Speed Input Speed signal, TTL input
3 U Output Phase U
4 +5V Output 5V power of hall sensor
5 GND Output 5V ground of hall sensor
6 Hall W Input Hall signal of phase W
7 V Output Phase V
8 Hall U Input Hall signal of phase U
9 Hall V Input Hall signal of phase V

Sensor Pin Definition

Pin Name Direction Description Remark
1 Torque Input Torque signal. Analog signal.
2 GND Output 5V sensor ground
3 V+ Output 5V sensor power
4 Cadence Cnk1 Input Cadence signal
5 Null N/A Empty
6 Null N/A Empty

Technical Data

BP-A350 Battery

Function

Rated voltage| 36V|
---|---|---
Rated capacity| 10Ah|
Energy content| 360Wh|
Cut off voltage| < 28.0V±1V|
Charging mode| CC-CV (constant current – constant voltage)|
Charge full voltage| 42V±0.2V|
Charge current| ≤ 2A±0.2A| Support 2A Hyena charger
Max discharge current| 15A|
Weight| 2.6kg|
Waterproof level| IPX5|

Characteristic

Protocol| CAN2.0B|
---|---|---
Cell type| 21700|
Serial-parallel| 10S2P|
Operating temperature| -20℃ to +55℃ (-4℉ to 131℉) 80%RH| 1.5C discharge


Storage temperature

| -20℃ to +55℃ (-4℉ to 131℉) 80%RH (<1 month)

-20℃ to +45℃ (-4℉ to 113℉) 80%RH (<3 month)

-20℃ to +20℃ (-4℉ to 68℉) 80%RH (<12 month)

| ****

Percentage of recoverable capacity

= 80%

Charging temperature| 0℃ to +45℃ (32℉ to 113℉) 80%RH|

Mounting Parameter

Mounting position In frame tube
Dimension L490, W90.3, H63 mm

Certification

EN 15194:2017 (Annex C) Yes
CE Yes
UN 38.3 Yes
DP-A250 Controller

Characteristic

Rated power| 250W|
---|---|---
Rated voltage| 36V|
Operating voltage| 28 to 42Vdc|
Maximum current| 15A 3min| Corresponding battery output at most 15A.



Quiescent current

| ****


< 1.2mA

| Measure condition

a. System off

b.  Battery, HMI, Display, Controller, Motor, and Sensor are connected well.

c.  Remove all smart parts.

Operating temperature| -10℃ to +60℃ 80%RH|
Storage temperature| -20℃ to +70℃ 80%RH (<1 month)|
Hi- Pot| No permanent damage under 500V 60 seconds|

Certification

EN 15194:2017 Yes
CE Yes
RoHS 2.0 Yes

Protection

Protection

Short circuit protection

| ****

Each pin connecting to ground pin introduces no permanent damage.

|
---|---|---
Hall defect protection| No hall change when motor spins.|
Over temperature protection| Temperature > 100℃ for 1.99 seconds

continuously

| Recovery temperature is set below 65℃.


Lock rotor protection (Pedal)

| Current > 0.85*Current Limit A and motor speed < 25 km/hr for 2.9 seconds (not

continuously)

|
Lock rotor protection (Motion)| Current > 8 A and motor speed < 30 km/hr for 2.9 seconds (not continuously)|
Communication loss protection| No HMI communication for 2 seconds|
Under voltage protection| Controller stops assist when voltage

< 28.0V for 10 seconds

|
Over voltage protection| Controller stops assist when voltage

45.0V for 10 seconds

|

Software Standard Function

Motor control| Sinusoidal Motor Control|
---|---|---
Motor phase| 120゜|
Battery protocol| Hyena proprietary protocol|
Parameter table| Parameter 2.0|
Error code table| Hyena proprietary error code table|
Walk assistance| Up to 3 km/hr|
Support level| Standard 3 modes, Maximum 4 modes|



Current limit

| Level 1: 08±1 A

Level 2: 10±1 A

Level 3: 12±1 A

Level 4: 14±1 A OFF: N/A

|
Speed limit| 25 km/hr|
Auto sleep| Automatically sleep when system does not use for 6 minutes| With Hyena HMI only


Assist priority

| When pedal assist and walk assist occur simultaneously, output assist is according

to pedal input.

|
Low battery capacity| RSOC < 4% for 5 seconds|
Throttle| Throttle|

Mounting

Tool List

Hexagon key M5 Controller fixation cover
Hexagon key M6 Battery fixation screw (or coin)

Accessory List

Hex screw M5P0.8L12mm 2 pcs (for Controller fixation cover)
Controller fixation cover   1 pc
Lock key   2 pcs

Mounting Instructions

  • Use the proper bicycle tools during the installation or removal process.
  • Carefully install this product is necessary, do not strike it with any tool such as a hammer or wrenches.
  • CAUTION! Please strictly follow these steps for assembly; otherwise, an incorrect assembly may cause permanent damage.

DP-A250 Battery Controller Installation

  1. Insert the controller through the frame tube.
  2. Pull out the connecting cables as the direction. HYENA-BP-A350-Lightweight-Ebike-Drive-product-11
  3. Install the controller cover and fasten the screws.
  4. Completed. HYENA-BP-A350-Lightweight-Ebike-Drive-product-12

Battery Installation

  1. Remove the screw with the hexagon key or coin.
  2. Slide in the battery through the frame tube. HYENA-BP-A350-Lightweight-Ebike-Drive-product-13
  3. Replace and fasten the screw.
  4. Completed. HYENA-BP-A350-Lightweight-Ebike-Drive-product-14

Remove the Battery

  1. Remove the screw with the hexagon key or coin.
  2. Turn the key.
  3. Slide out the battery through the frame tube. HYENA-BP-A350-Lightweight-Ebike-Drive-product-15

Operation

Operation Instructions
  • WARNING! Only charge the battery by following all safety descriptions. Also, please read and follow the instructions for using the battery charger.
  • CAUTION! The battery packs are partially charged and set to sleep mode before they are shipped; to wake up the battery and ensure it has full and sufficient power, please charge your battery pack before using it for the first time.
  • All Hyena chargers only use genuine Hyena batteries and battery packs, or battery packs approved for use with your e- bike by the manufacturer, and purchase only from reliable sources.
  • Use of uncertified battery packs may result in death or severe injuries.
  • Charging is restricted to certified Hyena lithium battery packs. The battery pack voltage must comply with the charger output voltage; otherwise, it might result in risks of explosions or fires.
  • All Hyena chargers only use genuine Hyena batteries and battery packs, or battery packs approved for use with your e- bike by the manufacturer, and purchase only from reliable sources.
  • Use of uncertified battery packs may result in death or severe injuries.
  • Charging is restricted to certified Hyena lithium battery packs. The battery pack voltage must comply with the charger output voltage; otherwise, it might result in risks of explosions or fires.
  • All Hyena chargers only use genuine Hyena batteries and battery packs, or battery packs approved for use with your e- bike by the manufacturer, and purchase only from reliable sources.
  • Use of uncertified battery packs may result in death or severe injuries.
  • Charging is restricted to certified Hyena lithium battery packs. The battery pack voltage must comply with the charger output voltage; otherwise, it might result in risks of explosions or fires. them near hot objects, place heavy objects on them, or bundle them tightly together.) If they are used while damaged, fire, electric shocks, or short circuits may occur.
  • Do NOT use the battery charger with commercially-available electrical transformers designed for overseas use (travel converters). They may damage the battery charger.
  • When charging the battery, do NOT move the bicycle. The battery charger’s power plug may come loose and not be fully inserted into the electrical outlet, resulting in a fire risk.
  • When charging the battery, avoid tripling over the charger cord. This may lead to injury or cause the bicycle to fall over, damaging the components.
  • CAUTION! According to ECP, when the battery is in over-charged/over-discharged conditions, the battery will automatically disconnect the circuit for safety protection.

Charging Instructions

  • Check your battery pack before using it for the first time. First, you must turn on the battery pack; if the charging LED does not light up, it means that this battery pack might be damaged.
  • Make sure to charge the battery pack fully before using it for the first time.
  • Do NOT place any items 50cm (19.69 inches) around the battery when charging. Also, ensure the battery and the charger are on a fireproof surface.
  • Do NOT leave batteries in the charger for more than 24 hours. Contact your local bicycle dealer for assistance if the charging cannot complete in 24 hours.
  • The battery pack can be charged under any power mode; interrupting the charging process will not damage the battery pack.
  • CAUTION! The battery packs are partially charged before they are shipped; to ensure that the battery has full and sufficient power, please charge your battery pack fully before using it for the first time.
  • CAUTION! For battery health and safety reasons, the e-bike battery will automatically turn into sleep mode if its charge is below 70% and it has not been used for over 72 hours. Please charge the battery again to wake it up the battery.

Charging

  • Plug the charger’s plug into an outlet (100-240V), using the appropriate plug for the country’s standards.
  • Uncover the charging socket on the battery, then connect the charging plug to the charging socket on the battery.
  • CAUTION! When possible, you should charge the battery in an area with a smoke detector or ensure someone is taking care of the battery during the charging process.
  • CAUTION! Do NOT place the battery charger at locations that are easily accessible to children.
  • When charging is complete, disconnect the charging plug from the battery socket.
  • Unplug the charger from the wall socket.
  • Make sure to close the charging port cap after charging. If foreign matter, such as dirt or dust, adheres to the charging port, there is a risk that the charging plug will not fit into the charging port.
  • If the battery has become empty, charge it as soon as possible. If the battery is left uncharged, it may cause the battery to deteriorate and become unusable.

Charge the Battery Pack Before and After Storage

  • When you do not use the battery pack of the e-bike for extended periods, charging the battery to 30-60% will be the optimum storage condition.
  • Confirm the charge status again after six months; if the remaining power of the battery pack is less than 30%, charge it again to between 30-60%.
  • CAUTION! If the battery is stored under the condition of lacking power, the battery pack may be damaged, and the power storage capacity of the battery pack itself will also be affected significantly.

Safety Instructions

Instructions Pertaining To A Risk Of Fire,
Electric Shock, Or Injury To Persons
WARNING! When using the BP-A350 e-bike battery, basic precautions should always be followed, including the following:

  • Read all the instructions before using the product.
  • To reduce the risk of injury, close supervision is necessary when the product is used near children.
  • Do NOT put fingers or hands into the product.
  • Do NOT use this product if the flexible power cord or output cable is frayed, has broken insulation, or any other signs of damage.
  • All the component leads shall use original Hyena components.
  • This product is not intended to be used at ambient temperatures less than 0°C (32°F) or above ambient temperatures of 60°C (140°F).
  • Do NOT immerse the product or any e-system component in water. The penetration of water into the charger could cause an electric shock.
  • Do NOT place the product or any e-system component near fire or heat.
  • Always turn off the e-bike system and remove the battery before installing, disassembling, or modifying any components on the e-bike.

Important Notice

  • This product manual is intended primarily for the trained technician to install, disassemble or maintain the e-bike.
  • Users not professionally trained for bicycle assembly should not attempt to install, disassemble or modify the components themselves.
  • All Hyena e-system manuals and technical documents are accessible online at “www.hyena-ebike.com”.
  • The term “battery” is used in these instructions to mean all original Hyena e-bike batteries.
  • Read and observe the safety warnings and directions contained in all the Hyena e-bike system operating instructions and in the operating instructions of your e-bike.

Grounding Instructions

  • **** The whole charging behavior must be kept grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product has a cord with an equipment-grounding conductor and a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
    WARNING! Improper connection of the equipment grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician if you are in doubt as to whether the product is properly grounded.

  • Do NOT modify the plug provided with the product – if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

Moving and Storage Instructions

  • When possible, keep the product and all e-system components in their original package and keep tools or other metal objects away from them while storage and moving.
  • If you did not keep the original packaging, they can be packed in solid cartons with proper packing materials such as bubble wrap or soft cloth, and label the cartons Fragile.
  • Do NOT bundle the charger cables.
  • Do NOT hold the battery charger by the cables when carrying it.
  • To prevent the cable from being damaged, avoid wrapping it around the main body during storage.
  • Do NOT store the product at ambient temperatures less than -20°C (-4°F) or above ambient temperatures of 50°C (122°F).
  • Cover the product to prevent sunlight damage if you keep it stored at any place for more than a week.
  • Store the product on a fireproof surface without contact with water, heat, or sand.
  • Do NOT place any heavy item on the product or any e- bike system component.
  • Do NOT place the product or any e-system component in the car trunk for more than one day.
  • Do NOT load or move the product in the rain whenever possible, and make sure it has no moisture or mildew before loading it.
  • Do NOT drop the product from over 30cm (11.81 inches).
  • Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. If the battery charger or adapter is broken, do NOT use it until it has been repaired by the place of purchase or a distributor.

Maintenance

  • When performing cleaning, disconnect the power plug from the electrical outlet and the charging plug from the battery. If this is not observed, an electric shock may occur.
  • Do NOT clean the product or any e-system component with any detergent or organic solvent. Only clean the product with a water-dampened soft cloth.
  • Do NOT clean the product or any e-system component with pressured water.

Product Warning Label

  • On the product warning label at the bottom of the battery, you can find simple descriptions of safety warnings in different languages; the content will include the following items:
  • Please read the user manual before use.
  • Store the battery in a cool, dry, and safe place with good air circulation.
  • Keep the battery out of reach of children.
  • Keep the battery away from any metal objects and avoid any mechanical impacts on the battery.
  • Charge the battery with a certified authentic charger.
  • Contact certified dealers in case of any malfunction of the battery.
  • Do not open the battery by yourself or by the non-certified dealer.
  • The battery must be recharged at least every three months to ensure the best performance and longest lifetime while not in use.
  • Dispose of the used battery according to local ordinances and/or regulations.

Rechargeable Li-ion Battery Pack

  • Model : BP-A350
  • Voltage : 36VDC
  • Capacity : 9.7Ah/349.2Wh 10INR22/71-2

WARNING

  1. Please read the user manual before use.
  2. Store the battery in a cool, dry and safe place with good air circulation.
  3. Keep the battery out of reach of children.
  4. Keep the battery away from any metal objects and avoid any mechanical impacts on the battery.
  5. Charge the battery with certified authentic charger.
  6. Contact certified dealers in case of any malfunction of the battery,
  7. Do not open the battery by yourself or by non-certified dealer.
  8. The battery must be recharged at least every three months to ensure the best performance and longest life time while not in use.
  9. Dispose the used battery according to local ordinances and/or regulations.

A TEMPERATURE RANGE

  • Charging Temperature: 329F ~ 113°F / 0°C ~ 45°C
  • Discharging Temperature: -4°F ~ 131 °F / -20°C ~ 55°C
  • Storage Temperature: -4°F ~ 77°F / -20°C ~ 25°C
  • Designed by Hyena Inc. Assembled in Taiwan

Disposal

In accordance with Directive 2012/19/EU and Directive 2006/66/EC respectively, electronic devices that are no longer usable and defective/drained batteries must be collected separately and recycled in an environmentally friendly manner.

This symbol is only valid within the European Union. Follow local regulations when disposing of used batteries. If you are not sure, consult the place of purchase or a bicycle dealer.

NOTE :

  • The sign ”Pb” below the crossed-out wheeled dust bin symbol indicates that this battery contains lead.
  • The e-system drive unit, including the motor, controller, battery, speed sensor, HMI, accessories, and packaging should be disposed of in an environmentally correct manner.
  • Do NOT dispose of e-bikes and their components with household waste.

References

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