NEXGO N6 POS Terminal Device Installation Guide
- June 12, 2024
- NEXGO
Table of Contents
- NEXGO N6 POS Terminal Device
- Product Information
- Product Usage Instructions
- Precautions
- Product Appearance Instruction
- Operation Instruction
- Assemble/Disassemble Battery
- Trouble Shoot
- List of Toxic and Hazardous Substances or Elements
- Description
- FCC Warning
- Special statement
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
NEXGO N6 POS Terminal Device
Product Information
The N6 POS Terminal is a portable device designed for various transactional operations. It features a contactless card reading area, a display screen, a front camera, a Type-C port, a speaker, volume controls, a power key, a TF card slot, a mag card port, an IC card port, and optional fingerprint identification area, Pro Scanner, and Fingerprint Module.
Product Appearance
The N6 POS Terminal has the following components:
- Contactless Card Reading Area
- Status Indicator Light
- Front Camera
- Type-C Port
- Speaker
- Volume+/- Controls
- Power Key
- TF Card Slot
- Magcard Port
- Display Screen
- IC Card Port
- Fingerprint Identification Area (Optional)
- Pro Scanner (Optional)
- Fingerprint Module (Optional)
Product Usage Instructions
Precautions
Before using the N6 POS Terminal, please take note of the following
precautions:
- Ensure proper handling and storage of the device.
- Avoid exposing the device to extreme temperatures or humidity.
- Do not use the device in wet conditions.
- Avoid dropping or subjecting the device to impact.
- Do not disassemble or modify the device without proper authorization.
Charging
To charge the N6 POS Terminal:
- Connect the Type-C port of the power adapter to the N6 device.
- Insert the plug of the power adapter into a power outlet.
- The terminal screen will display the charging progress.
- Once the terminal is fully charged, a “Fully Charged” message will be displayed on the screen.
Swiping Card
To swipe different types of cards on the N6 POS Terminal:
Contact Smart Card
Inserting a contact smart card:
- Hold the end of the card without a chip.
- Ensure the chip side of the card is facing upwards.
- Aim at the smart card slot and insert the card until it reaches the bottom.
- The smart card must remain in the slot throughout the transaction.
Contactless Smart Card
Swiping a contactless smart card:
- Hold the card in the contactless card reading area for about 1 second.
- When you hear a beep sound, it indicates a successful transaction.
- You can then move the card away from the device.
Magnetic Stripe Card
Swiping a magnetic stripe card:
- Place the magnetic stripe card in the magnetic stripe card reading area at the bottom of the device.
- Ensure the magnetic stripe is facing downwards.
- Slide the card smoothly and steadily from left to right or right to left.
Power On/Off
To power on the N6 POS Terminal:
- Press and hold the Power Key on the left side of the device for 3 seconds.
- The terminal will power on.
To power off the N6 POS Terminal:
- Under the powered-on status, press and hold the Power Key for 3 seconds.
- The screen will display “Power Off” and “Restart”.
- Select “Power Off” and press Enter to confirm.
- The terminal will power off.
Assemble/Disassemble Battery
To assemble/disassemble the battery of the N6 POS Terminal:
- Disassemble Battery Cover:
- Remove the battery cover.
- Disassemble Battery:
- Remove the battery from its slot.
- Assemble the Back Cover:
- Place the back cover onto the device.
- Securely attach the back cover.
Install SIM/PSAM Card
To install a SIM/PSAM card in the N6 POS Terminal:
- Disassemble Battery Cover:
- Remove the battery cover.
- Insert SIM/PSAM Card
- Insert the SIM/PSAM card into the designated slot.
- Assemble the Back Cover:
- Place the back cover onto the device.
- Securely attach the back cover.
Assemble/Disassemble Accessories (Optional)
To assemble/disassemble optional accessories:
Pro Scanner
- Disassemble Pro Scanner:
- Remove the Pro Scanner from the device.
- Assemble Pro Scanner:
- Attach the Pro Scanner to the device.
Fingerprint Module (Optional)
- Disassemble Fingerprint Module:
- Remove the Fingerprint Module from the device.
- Assemble Fingerprint Module:
- Attach the Fingerprint Module to the device.
Packing List
The package includes the following items:
| No. | Item |
|---|---|
| 1 | Smart POS N6 |
| 2 | Quick Installation Guide |
| 3 | Power Adapter |
Troubleshooting
If you encounter any issues with the N6 POS Terminal, please refer to the
following troubleshooting steps:
Power Issue
| Fault | Reason | Solution |
|---|---|---|
| Unable to power on terminal | 1. Battery exhaust; 2. Battery improperly |
installed; 3. AC
power connection issue; 4. Battery failure.| 1. Connect AC power supply; 2.
Confirm proper battery
installation; 3. Check AC power supply connection; 4. Replace
battery.
PIN Pad Issue
If the terminal crashes and does not respond:
- Unplug the power supply.
- Take out the battery.
- Re-insert the battery.
- Restart the terminal.
If you cannot find a solution to your issue, please contact your sales or technical support for further assistance.
Precautions
- The product must be installed and connected in strict compliance with the instructions provided in the manual. Use the specified power adapter, rather than other alternative power sources, as this may cause the POS terminal machine to work improperly or even damage it!
- Do not damage the USB cable or the power adapter. Stop using the damaged USB cable or power adapter.
- Before plugging the power adapter into an AC socket, check that the power supply to the socket conforms to the set service voltage and that it is well grounded. It is recommended to use a socket with a fuse.
- Keep away from any liquids, and avoid spilling any liquids or any conductive substances into the machine, as this may lead to a short circuit and cause damage to the product.
- Do not insert any foreign objects into any interfaces of the machine, otherwise serious damage will be caused.
- In case of malfunction, please contact professional POS terminal maintainers. Users and other unqualified third parties are not allowed to repair it without authorization.
- Do not shake the product violently or hit it.
- Do not use or place any flammable aerosols, paints and coatings, and other flammable substances near the product to prevent fires.
- It is forbidden to dismantle, modify or use the machine for illegal purposes, otherwise, you will be held legally liable.
Product Appearance Instruction
Operation Instruction
Charging:
Connect the Type-C port of the power adapter to N6, then insert the plug of
the power adapter into a power outlet. The terminal screen will display the
charging progress. After the terminal is fully charged,“ ”will be displayed on
the screen.
Power On/Off
Power on: press the “Power Key” on the left side of the POS terminal for
3 seconds, it will power on.
Power off: Under the status of powering on, press the “Power Key” for 3
seconds, then the screen will display “Power Off” and “Restart”. Select “Power
Off” and then the interface will display“Your smart terminal will power off,
Swiping card
Contact smart card
The smart card slot is located on the right side of the machine. To insert the
card, hold the end without the chip, with the chip side facing upwards, aim at
the slot, and insert the card into the slot until it reaches the bottom. The
smart card must be kept in the slot throughout the transaction.
NOTE: A damaged or oxidized chip contact on the smart card will likely cause the transaction failure.
Contactless smart card
The contactless card reading area is at the upper part of the screen. When
swiping the card, hold the card in the swiping area for about 1 sec, and when
you hear a “beep” sound, it means the transaction is successful, you can then
move the card away.
Magnetic stripe card
The magnetic stripe card reading area is at the bottom of the machine. When
swiping the card, place the magnetic stripe card in this area with the
magnetic stripe facing downwards and slide the card from left to right or
right to left, smoothly and steadily.
NOTE: If the magnetic stripe is damaged or the way of swiping the card is improper, a transaction failure may be caused.
Assemble/Disassemble Battery
Install SIM/PSAM Card
Packing List
| No. | Item | Quantity |
|---|---|---|
| 1 | Smart POS N6 | 1 |
| 2 | Quick Installation Guide | 1 |
| 3 | Power Adapter | 1 |
Trouble Shoot
| Category | Fault | Reason | Solution |
|---|---|---|---|
| Power Issue | Unable to power on terminal | 1. Battery exhaust; 2.Battery is |
installed improperly;
3.AC power connect improperly; 4.Battery failure
| 1.Connect AC power supply; 2.Confirm whether the battery isinstalled properly; 3.Confirm whether the
AC power supply is plugged in properly;
4.Replace battery.
PIN Pad Issue| No
response
| Terminal crash| Unplug power supply and take battery out, then put battery
back and restart the terminal
Comm- unication Issue| Display “Com- munication Timeout”| 1.Weak wireless
signal or no signal; 2.SIM card is under poor connection 3.Terminal software
issue;| 1.Relocate the terminal
to a window or open area; 2.Reinsert the SIM card; 3.Restart the terminal.
---|---|---|---
Display reads: “Please Insert SIM Card” after SIM card
is inserted
| 1.SIM card is damaged; 2.SIM card is
inserted improperly;
| 1.Check if the SIM card is working well or the chip surface is oxidized,
wipe the surface with a soft cloth; 2.Reinsert SIM card.
Card Read Error| Display reads: “Swipe Card Error,Pleas e Swipe Again”|
1.Magenetic card reader is dirty. 2.The magnetic card is defaced or
demagnetized. 3.Card swiped in
opposite direction.
| 1.You can use a piece of hard paper with moderate hardness, place it in the card slot and gently drag it horizontally and vertically a few times to wipe
off the dirt of the magnetic head. 2.Wipe off any particles or dirt on the magnetic stripe of the card with soft paper. If the magnetic card is demagnetized or there
is a problem with the magnetic card itself, it is recommended to go to the issuing bank to replace it.
3.Please note the direction of magnetic stripe when swiping the card, and the speed should be steady.
Charging Error| Displays red battery icon after battery is installed and power adapter is connected| Li-battery was in storage for a long time , causing the battery to discharge below charging voltage. It can recover after reactivating.| If the battery icon displays red, please continue charging for 15 minutes; when the battery icon turns green, this indicates that the battery is successfully reactivated; it will perform normally after a complete recharge.
If you cannot find the answer below, please contact your sales or technical support
List of Toxic and Hazardous Substances or Elements
Parts
| Toxic and harmful substances or elements
---|---
Lead (Pb)
|
Mercury (Hg)
|
Cadmium (Cd)
|
Hexavalent Chromium (CrVI)
|
Polybrominated Biphenyls
(PBB)
|
Polybrominated Diphenyl Ethers (PBDE)
Circuit board components
| 0| 0| 0| 0| 0| 0
Description
- “O” means that the content of the toxic and hazardous substance in all homogeneous materials of the part is below the limit requirement of the SJ/T11363-2006 standard;
- “X” means that the content of the toxic and hazardous substance in at least one of the homogeneous materials of the part exceeds the limit requirement of the SJ/T11363-2006 standard, but the parts marked as “X” in the above table are all due to current industry technology The level of development is limited and the substitution of toxic and hazardous substances or elements cannot be achieved.
[Environmental protection reminder]
Products that have reached or exceeded the environmental protection service
life should be recycled and reused in accordance with the “Administrative
Measures for the Control of Electronic Information Products” and should not be
discarded at will. Hereby, [Shenzhen Xinguodu Technology Co., Ltd.] declares
that the radio equipment type [N6] is in compliance with Directive 2014/53/EU.
The full text of the EU Declaration of Conformity is available at the
following internet address:https://www.xinguodu.com/pdf/?id=200
FCC Warning
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment. This
device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:(1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: —Reorient or relocate
the receiving antenna.
- Increase the separation between the equipment and the receiver.
- connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- consult the dealer or an experienced radio / TV technician for help.
SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands, although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value, in general, the closer you are to a wireless base station antenna, the lower the power output. Before a new device is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the exposure limit established by the FCC, Tests for each device are performed in positions and locations (e.g. at the ear and worn on the body)as required by the FCC. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal . Non- compliance with the above restrictions may result in a violation of RF exposure guidelines. For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal and that positions the handset a minimum of 1 cm from the body.
Special statement
Shenzhen Xinguodu Technology Co., Ltd. reserves the right to modify this manual without prior notice and reserves the right to continuously improve the accuracy, sufficiency, and completeness of the information in the manual. Shenzhen Xinguodu Technology Co., Ltd. does not assume any legal responsibility for the adverse consequences caused by the use of this product or the use of accessories not provided by our company in accordance with the requirements of this manual. This manual is copyright©Shenzhen Xinguodu Technology Co., Ltd.
SHENZHEN XINGUODU TECHNOLOGY CO., LTD.
Company address: 17B Jin Song Mansion, Terra Industrial Trade Park
Chegongmiao, Futian District, Shenzhen
Hotline: 86+755+26067135 https://www.nexgoglobal.com